[Resolved]  Vodafone India — unfair data charges on roaming

Address:

Mumbai City, Maharashtra

Vodafone is trying to commit daylight robbery! I was on an ir pack for 7 days for the uk. Normally vodafone sends you an sms and or email to let you know well in advance that the pack is about to expire. This time i was sent the message after the pack has expired and since i was out of of a network zone and on the london underground i had anyway turned my data off and had no cell reception at all. Even then i have been asked to pay rs 4, 400 extra a’s charge for 8mb that i have not even used as my phone had no network!

If someone can pay 3000 rs for data roaming for a week why will they not pay little extra and extend by a day if they want to use? It is unfair to charge for data that has not been used out of the pack in the first place!

Worst customer service absolutely unhelpful as they are not wanting to resolve this issue and waive this wrong and deceitful charge!

Has anyone found a way to resolve this? I would be grateful if someone else can share their experience and resolution!

Thanks