Vodafone India Complaints & Reviews

Dear vodafone,

My number ([protected]) mnp to vodafone has been done on 31.03.2019.

On 01.04.2019, my outgoing calls has been barred due to no reason.
From today morning i had not made any calls from this number having the calling pack for theree months (You can check).

One more thing till the activation of my number to vodafone there is no 4g network on my phone in spite of having all the settings well.

Such a bad experience with vodafone, but i need to suuffer this for minuimun of three months. This kind of issues create a bad impression on market as well as business.

For your neccesaary action urgent please.

Sir, i am a studentand i am form tribeni, dist: hooghly and i want to inform u that sometimes the network is clear and fine but not all the time. Infact the data consume is more in problem of the network at my number [protected]. Plz kindly make some immediately improvement on it or provide some detail : why it making problem on my number [protected]?

My mobile number is not receiving or sending SMS messages. Several complaints raised with customer service but all complaint numbers closed without resolution. I am unable to receive any otp or do any transaction. Customer support resorts to putting self on hold for long time to force me to end the call. Sim replaced, no improvement. This is the last place I am seeking help before I am forced to move court.

Vodafone service request number: 3-[protected].
Please note that I had talked to vodafone just now on [protected] and they said that bill for Rs.325 in the name of Vinod KUMAR Yadav is pending for [protected] and the number is a corporate number in an inactive state whereas the no.was in the name of Pranay Dhandhania and was ported our to Airtel in September 2017 and a refund cheque for only Re.0.20 was issued after porting out.
It is really amazing that [protected] is still on the name of Pranay Dhandhania with Airtel then under the current MNP rules how can the number exist both with Airtel and vodafone in the name of Vinod KUMAR Yadav at the same time.
I am going to complain to the consumer forum regarding the flaw at your end.The porting out was done just because of incorrect billing and huge charges since long.Again the same cheating policy can be seen and the payment has been retained by vodafone -the payment was processed by amazon by default and should have failed but since the no.is showing at vodafone with some other name I can feel the nuisance vodafone is doing and shall complain to the consumer forum.
Proclaiming to be the best network provider is not right with such cheating and unfair practices.

Requested for refund of the amount without further delay.

I had made the payment for AIRTEL no.[protected] through Amazon but the payment was not updated till now and is showing as processed to vodafone-I am surprised that my order at Amazon is showing as paid to vodafone whereas the said no.was ported out to Airtel from vodafone in September 2017 and amazon customer service says that the payment to vodafone has been done by default-in the age of MNP how can payment for a particular no.be made to another network provider I fail to understand.
Amazon is asking me to contact Airtel and vodafone and says it can do nothing about it.
Please get the payment updated at Airtel against settlement of my outstandings.
BBPS reference number: BD01CAAB1S8G for Rs.278 payment for [protected]

Hi,
My name is anuj and my mobile number is [protected].
I just want to inform you that we are facing issue with vodafone service provider regarding network and called many times but no action taken by vodafone team.
We are very disappointed with their services.
Please look in to this matter and feel free to call me at [protected].
Thanks
Anuj

Ugliest networks had ever come across to never getting proper data nor voice. I am tied up registering complaints with vodafone. Recent complaint i had registered with vodafone request i'd is[protected], attaching a screenshot of speed test from my handset.

It's my request to mobile users do not go with the pathetic network & service

I am using the pre-paid pack which is available for 84 days. So every 84 days i renew the pack.in november 2018 i had been to germany for 2 weeks. During end of jan 2019 i noticed that i was not able to send sms with this pre-paid pack which promises me 100 free sms a day. When asked they told it was because my balance was negative. When asked why my balance was negative they said it is because i latched on to international roaming when i was in germany and ir is pre-activated on pre-paid packs. I was not aware that they had pre-activated ir on pre-paid packs which is not mentioned when i bought these 84 days pack. I also have not used any of the service while i was in germany but they claim that i sent an sms. They refuse to provide details on whom i send the sms to citing privacy concerns and that they do not track that. I am sure i did not send any sms.in their website they have mentioned to activate ir you need to send sms. When i pointed that out they said i was not correct. Meanwhile they changed the data in their website and now they claim that the website was not changed for karnataka circle. When i say i have evidence/screenshots of their website, they refuse to acknowledge that. They have deducted 115 rs on account of this. Moreover how can prepaid go negative? There are other issues i have which i can mention once this is resolved. I have raised it with the appellate team of vodafone and they are not being helpful

I will be obliged if you can get this issue resolved for me

My number is [protected] named dhiraj kumar having network issue in vodafone from last few days but they are not resolving my network issue with internet breaks issue with call break issue and sometime unable to call anyone due to this poor network

All time i hd made conplaint and they are saying like they are giving full network in delhi ncr but only giving 1-2 network to me sometime 3 but mostly 1-2 network which create calling issue internet issue
Their executive says replace your sime change handset i already done both thing but still problem not reaolved please resolve my issue with vodafone who are making fools to its all customers now

29/03/2019 i did online recharge through my net banking to my vodafone prepaid mobile no, after the transaction i got message transaction failed but my account is debited, please recharge my mobile prepaid number. My mobile no is [protected] & transaction no. Qbbr[protected]. I request vodafone to recharge my account with inr 300 or credit back to my account....

Hi,
I want to highlight serious concern to you that. Vodafone as an organization is running on fraud, they are cheating me since last one week.

Cell no. [protected]
Vodafone store - pimple saudagar, shop no 1 rajveer palace,, phase 2, survey. No-141/2/3/4/5. Pimpale saudagar, pune, maharashtra 411027, india
Number of complaints - attached in mail

1. I have postpaid connection in name of jerambhai parmar - cell no - [protected]. I need this number to be used in international roaming.
2. Called customer care they are asking 10, 000 rs to deposit.
3. I sent my dad to store, asked to convert number to prepaid. They did not do in first attempt on 27th march saying computer is down.
4. After 4 hour my dad went again, he said number is on my name - anil parmar. It can not be converted to pre paid. (I think again fraud, because you don't want it to be used as prepaid, it is business loss for you)
.5. Unfortunately i am in norway, i had to use that number for my need. Now i can not go to store.
6. He agreed and confirmed that call center folks are an educated and don't know details, but i do not have deposit against my name. No need for conversion, they will start my number in 2 hours.. It has not started yet.
7. I called customer care on 28th march, they are saying mistake by vodafone store. I will have to pay 10000 now.

Now my dad who is 65, running daily to store and vodafone store is scheming him, i am about to file criminal offense for senior citizen harassment.. Unfortunately he does not understand technicalities : (
At the same time call center folks are scheming me, first they are asking me store name, even after giving address, they said can't find because it should have name. After long fight if i raise complaint, they are closing it without my consent. Calling again and they are telling different stories.

For resolution they are not calling me at +[protected] number, but again to my dad who does not know details and again being harassed in the name of query resolution.

Can some genuine person in this organisation really help. I just need this for bank otps rest i will never trust this company in future. Coming back i am going to do mnp to reliance jio for sure...

If still any sense prevails to you, please try to solve the issue geuninely-... Don't make me & my father run for such stupid things and your inconsistency within vodafone.

Nowadays it is impossible to talk over vodafone network at night... I have been using this number ([protected], [protected]) for 2 years. From few month i am facing this call drop issue, which is not only irritating but also dissapointing. Vodafone services is declining day by day. Something needs tobe done to resolve this issue.
I would appreciate any help further.

I am an old customer of vodafone prepaid having number [protected] under the name bandana banerjee. I have recharged my vodafone mobile number [protected] on 28/03/2019 with rs. 458/- unlimited pack unintentionally while recharging my another vodafone number. Unlimited pack of rs. 399 was already activate in my abovesaid number. Now i want refund my money for the said amount as soon as possible. I have gone through your refund policy in your website, which is applicable in my case also. I have tried to resolve the issue calling customer care service, but they denied straightly for the same. I want to refund of rs.458/- asap so that to maintain a good relationship with vodafone.

I have been a vodafone customer... Now my vodafone sim is not registering on your network. I want to make that number live again on the network. I really like that no. And if i get my vodafone no ([protected]) back i will be very happy and thankful. Kindly help me with the problem.
From :
Anurag yadav
Vodafone no. [protected]
Alternate no. [protected]

Hi
Customer id no[protected]
We r totally frusted from vodaphone because after making payments on time they are disconnection our line... Even when we all no one resolve the issue.
Its cooperate id no that delaing cooperate level like this then what os the use vodafone service use

Last 3 days our incoming and outgoing service is stoped.
We r taking connection to talk and to expand our bussiness but this is totally wast of money

I have received huge bill amounting to rs. 2, 874.83 for 30 days i. E from 19/02/2019 to 18/03/2019.
After contacting the vodafone customer care office at campal panaji - it is informed that my monthly rental plan has been changed from rs. 199 to rs. 999/-.
This is to inform you that i have never changed my changed my plan and the plan is changed by company without my consent.
It is also to inform you that the vodafone office girl also informed that since there was shortage of plan used by me of rs. 199/- the company has changed it into rs. 999/- without my consent.
I therefore hereby request you to please give me fresh bill with my earlier plan.

Dear sir/madam
I have lost my mobile from my house from last two week, while making a call number is activated but no body is responding the same.

Please check and let me know the exact location, my mobile no.[protected] and owner name: shailendra dubey my address is 2/a, dubey kunj, n. S. S road, asalpha village, ghatkopar west mumbai-400084

I have a solid dought on my neighbours, please let me know the location with address.

This is for service request number[protected] registered on 15 march 2019 for mobile number [protected] on name aji john
Till date there has been no resolution on complaint registered. Kindly confirm my services won't be disconnected since i would be paying your montly payment due after clearing of registered complaint.
This issue has been continuously been there since months. Do check my other complaint numbers registered in past months.
Please advise

Hello sir,
I want to know the full details of a number [protected]. I got call from this number last year. He was asking me for 34, 000 rs. When i denied he continuously called and texted on my number for amount. When i checked on true caller, i found that this is a vodafone number, location is mumbai, and 14 people has reported this number as spam till now.
I think this person is doing frauds with people and some strict action should be taken against this person.
Thanks
Ayushi sharma

Hello,

I have made a port out request this month due to poor network issues and no timely resolution of complaints on part of vodafone.

In the bill for the month of feb 2019, i have been changed a huge amount on account of internet usage on international roaming.

Also, my credit limit was 2000₹, so how could the bill go upto 3500+
The credit limit can’t be increased without my permission and prior information.

I had registered a complaint and was told that the issue would be resolved within 72 hours and i was asked not to proceed with my port out request.

But there has neither been any response nor any resolution to my complaint.

I and 6 of my other family members have been loyal customers of vodafone for 10+ years but i am sorry this kind of service is really disappointing and i am compelled to port out all the numbers.

Is this how a company who claims to be ‘happy to help’ customers, actually helping the customers?!


Thanks.

I have been charged 560 saying that i have dialled the number 51717, wherein i had never made this call. Also the information reveal that the call lasted for more than 30 minutes. When i called the vodafone care they refused to delete such faulty billing. I don't understand why these companies making a fool of the users.
Im holding this number from more than 10 years.