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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 235

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P
Prasadrap
from Bengaluru, Karnataka
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unconfirmed subscriptions and charges

Address:560098

I haven't subscribed any service but they activated the same in Dec 2017 on my mobile number and have deducted my balance unfairly. They are automatically renewing these services (Wwe zone & playsutra entertainment services) and deducting my balance regularly. I haven't activated these balance. Please refund my balance as soon as possible....
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S
Sera Mukherjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sms service not working from prepaid mobile no

Address:700091

No incoming or outgoing sms from prepaid mobile no. Sim replaced and multiple complaints made to phone service. Received several complaint numbers but all were closed by vodafone without any follow up. I am unable to use netbanking or other facilities. Most apathetic company. Porting to other networks also not possible as outgoing sms not going. Contacted company on twitter but received same apathetic responses with no follow up....
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Prasanth Prasanna
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing my mobile get my call history

Address:Muthupetai

Respected
Madam, sir
My mobile is missing name shanmugavadivel, i lost my call history please send my call history, 19.03.2019, 20.03.2019 this date call history please send me mail please help me, my family contacts this number please send me call history details kindly offered to get vodafone call history please send my email.
Thanking you

Your faithfuly

Shanmugavadivel...
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P
Prasad78671
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

undue deduction of money

Address:Mumbai City, Maharashtra, 400078

Vodafone is the worst nowadays. I had called on my other no whether to see the services are disconnected or not so as to recharge. when called from my vodafone no to my other airtel no the recorded message was heard that the incoming services of the no are suspended and i disconnected the call. on disconnection i received a message that 0.23 paise has been deducted from your main balance. how is it possible that if i have not talked the balance...
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S
Shraddha_
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unfair data charges on roaming

Address:Mumbai City, Maharashtra

Vodafone is trying to commit daylight robbery! I was on an ir pack for 7 days for the uk. Normally vodafone sends you an sms and or email to let you know well in advance that the pack is about to expire. This time i was sent the message after the pack has expired and since i was out of of a network zone and on the london underground i had anyway turned my data off and had no cell reception at all. Even then i have been asked to pay rs 4,...
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Ravidutt Khantwal
from Haridwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

closing postpaid connection

Address:Lucknow, Uttar Pradesh, 226025

I want to close my new vodafone postpaid connection due to very poor network connectivity and poor services even after complaining to customer care.in todays time of 4g and 5g, am i supposed to see that edge sign on my phone. When i enable 4g i get 3g network and when i disable it, i get edge network. Wow.. So this was all about vodafone network. Sorry but i don’t wanna use it and i am not supposed to wait for better network and to pay...
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Address:Faridabad, Haryana, 121001

My Vodafone mobile number is [protected]
In the month of September 2018, I have taken 250 plan from Vodafone at mentioned number while taking the plan customer care executive clarified me that there is no Roaming charges on your phone which includes incoming as well as outgoing however last month I visited Andhra Pradesh where I made local as well as STD calls from my mentioned number however in the current month bill they have charged...
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A
Abhi2692
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of mobile number not received yet

Address:Nashik, Maharashtra

I raised request of refund of amount mistakenly paid by me on 24/02/2019, but till date amount is not received in my account and according to vodafone they have initiated refund but it is not received yet. Also vodafone doesn't have any refund related details with them. I repeatedly call customer care but they are not giving any satisfactory answers....
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U
upsetwithvodafone
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone postpaid billing.

Address:Prakasam, Andhra Pradesh, 523001

My vodafone number 9966xxxxxx has been billed wrongly for the last couple of months. I am being charged for the stuff i have not subscribed and supports technical inability could help to solve and find the problem and ongole vodafone care constantly ignoring the issue and started cancelling all subscriptions without informing us.

Also i am being charged late fees in the bill. I had never put sim in my mobile during the period...
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V
vartika rathore
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forcefully recharge

I want to activate my [protected].. If i was not subscribing any plan so company will stop my service? On which basis you can do because it depends upon customer whether he wants 2 recharge or not so how can company can force to recharge? It is against of human rights because if someone is using dual sim & 1 of which he doesn't recharge so it doesn't mean that particular sim has stopped so active my number otherwise i will go court regarding...
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V
Viju Arava
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number deactivated

Dear team,
My vodafone number [protected] is been deactivated more than a month ago.
I am getting an option to even call customer care. When i tried to call vodafone customer care, it is saying
"dailing failed. Cannot connect to mobile phone network"
So no incoming and outgoing calls and no sms also.

Please rectify this problem as soon as possible.

Thank you...
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S
Sheetal Dhumal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for auto migrated plan

I am a vodafone customer since long long time. My phone number is [protected]. This month my plan got auto migrated from 125 rental to 299 rental without any intimation to me. I repeat there was no intimation. Now i have been billed for 299 plan which is something i don't want and i haven't used. Mind you, this is the second time this is happening. I talked to your customer care and they openly admitted of the plan being auto migrated....
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D
drarunkumarv
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

vodafone not allowing to port out

Address:641014

I am totally frustrated with this vodafone network and decided to port out. Inspite of repeated attempts they are not allowing me to port out. I have repeatedly contacted customer service to resolve the problem but they give some silly reasons and are hesitant to port me out of vodafone. I have every right to select my network i have decided to port out from vodafone only because of the poor network and service. When they can't provide the...
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N
Nishita Deka
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

negative balance

Address:Zoo road, Ambikagiri Nagar, Milan Path, house no 12, Kamrup Metropolitan, Assam, 781024

Hi I'm a Vodafone prepaid user and my balance is below 0 Rupees.
I don't know how it happened but now it is like -17 rupees. I've recently tried to put a callertune but I am not able to, because of this negative balance. I've tried many times to solve this issue but it doesn't help.

Please help me out with this issue. My phone no. is : [protected]...
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C
chill_fix
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor 4g network coverage

Address:BARC Colony, Thane, Maharashtra

Hello sir
I live in barc colony boisar, pin:401501.
The 4g network coverage of vodafone is very poor and intermittent here. Also the speed offered by vodafone 4g ranges in upto 200-300kbps when it should be much higher as offered in a 4g network. Kindly take some action about it as there are lots of vodafone users here who are experiencing inconvenience. Hope to see this problem resolved as soon as possible....
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S
SauravIndia1976
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

iroamfree auto@500 5000.00

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I am living ouside india from some time but i still have a postpaid number from india. I have this number since 15 years and that's why i still want to keep it. I am not actively using this.

In last month's bill vodafone added i-roamfree [protected]@500 500 and in this month i-roamfree [protected]@500 5000

I have no idea what is that and how it got added without my concern.

Invoice no : 05iup[protected] bill...
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R
Rati Sharmaa
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile shield insurance

I bought samsung note 8 in sep 2017. At the same time, as i was customer of vodafone postpaid, i subscribed for mobile insurance and every month i used to pay for it. Few days back my phone screen got broke and i was relaxed as my phone was insured. I claimed the insurance. After somedays they repudiated my claim and when i asked for the reason of rejection, they stated that it is due to insufficient documents provided. I corrected the documents...
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V
Vishal A Kale
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no internet network

Address:Nashik, Maharashtra, 423106

My 4G mobile number[protected]. I had recharged the Rs. 399 worth 84 hours o[censored]nlimited internet pack, but if I did not recharge 84 days I would have been better if I used to number portability in Reliance Jio. I thought Vodafone was a good service but it was full, I would have to leave the Internet of Rs 399 / - but call it many times. I do not have the network but now my second number is [protected] but I will make the portability and we...
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G
GopalakrishnanSubramani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ownership change

Hi,

I have been using vodafone service for more than a year. When the aircel crises happen, i was out of the station. So, i asked my uncle to get the vodafone sim using my port out a number.

Now, i confirmed with vodafone customer care about to change the ownership. I approached to erode (Tamilnadu) megastore. They forced me to change postpaid connection then only possible.

I showed the procedure...
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K
Kn Balaji
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my mobile phone theft by vodafone

Address:600094

Hi,

I have bought lenovo k8 note bought on 2017, and as a vodafone red postpaid plan subscriber i enrolled myself in vodafone red shield plan (Mobile insurance). Last december 2018 phone got repaired. While i check lenovo authorised service centre in chennai they said software issue so software board need to replaced and charges will be around 6000. Same i got estimation. Then i raised in vodafone red shield plan (Mobile insurance)....
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