Vodafone India Complaints & Reviews

Digital Environment:

The digital world as we know it is transforming, and telecom companies are at the forefront of this change. The growth of smartphones has increased our ability to connect and deliver content anywhere on the planet. This phenomenon is making it easier for people to rely on their cell phones for much more than just making phone calls. Telecommunication companies are experiencing large-scale changes to their industry and the world as we know it. Millions of people worldwide now have access to a globally connected network—aka the internet. This has created digital inclusion around the world. New opportunities are changing the way consumers and companies interact online. In the midst of this change, telecom companies are working diligently to handle changing customer expectations. Customers now expect more innovative services that are convenient and easy to use. Telecom companies are decreasing their margins, increasing competition and actively looking for ways to stay relevant and profitable. In the digital age, the world is becoming more and more global. Personal, consumer and business transactions are occurring across countries and across the planet daily. These interactions are happening in real time and with less and less face-to-face contact.



Fraud in the Changing Digital Environment:

But Telecom Companies in India are not taking all these vital risks associated with verification of KYC Documents seriously. I would say they just don’t care. Because I had applied for some Mobile Connections with my Electoral Voter Identity Card is GZH2184589. Got the connections activated and using it currently. But later I found that my Electoral Voter card number was wrongly issued to me with No. GZH2184589 instead of my actual Electoral Voter Card No. GZH0027788. The wrong Electoral Card No GZH2184589 actual belongs to UJJAL BAL. It’s a strange that Telecom Companies till date DID NOT found out the ERROR/MISMATCH in my submitted Electoral Voter Card. So it’s clear that they DO NOT CROSS VERIFY any document with issuing authority which can put the country’s SECURITY AND INTEGRITY at SERIOUS RISKS. THIS IS A SERIOUS LOOPHOLE IN THE SYSTEMS.



As technology advances, global information continues to flow at an increasing rate. This is creating new risk for data privacy, fraud protection and security. Criminals often use fabricated identities to secure telecom services. This type of telecom fraud involves identity theft or the use of fabricated identities during onboarding. This enables criminals to use telecom services such TV, internet services, mobile banking, virtual wallets, and other high-value services for more fraudulent applications. Regulators are becoming increasingly interested in the telecom industry to help fight against nefarious use of mobile devices for terrorist attacks or other criminal activities.



Leave my case now and assume someone with criminal or with terrorist mindset gets any connections by submitting fabricated identities to secure telecom services. AS USUAL THE TELECOM COMPANIES WILL NOT CROSS VERIFY THE SUBMITTED KYC DOCUMENTS WITH THE ISSUING AUTHORITY AND GUESS WHAT IT COULD BE A DISASTER FOR THE NATION.



1. WHY TRAI HAVE NOT IMPLEMENTED MANDATORY KYC VERIFICATIONS?

2. IF IMPLEMENTED WHY THE SAME IS NOT BEING STRICTLY FOLLOWED BY ALL TELECOM COMPANIES?

3. THERE SHOULD NOT BE ONLY SAMPLE VERIFICATIONS ONLY. THE CHECKING SHOULD NOT ONLY BE DONE ON ANY PERIODICALLY ONLY. TELECOM COMPANIES SHOULD AUTHENTICATE ALL THE KYC DOCUMENTS FOR ALL NEW CUSTOMER AND EXISTING CUSTOMER’S WITH ALL THE ISSUING AUTHORITIES AND THEN ONLY SHOULD BE ALLOWED TO ENJOY UNINTERUPTED SERVICES WITH TELECOM COMPANIES. EACH AND EVERY CUSTOMERS DETAILS SHOULD BE THOROUGHLY CHECKED AND CROSS VERIFIED. NO COMPROMISE SHOULD BE ON THIS. THERE SHOULD NOT BE ANY LAPS.

4. AN ONLINE DATABASE SHOULD BE AVAILABLE TO CROSS VERIFY ALL THE SUBMITTED KYC DOCUMENTS.



Managing fraud can be a daunting task. Legislation often requires monitoring, auditing, collecting and reporting requirements on specific entities. Regulating entities must coordinate these efforts into a fraud-prevention plan. Plus, regulations change, fraud associates must work proactively to comply and protect the companies they work for. Fraud increases have caused a significant monetary burden for the financial institutions associated with the crimes being committed. It has also led to the exploitation of ineffective fraud rules and regulations. In order to face these challenges, businesses must take steps to create robust fraud and risk management standards. Companies need to proactively prevent litigation or fines. They should find real value in the processes of complying with regulations. To actively and effectively fight fraud, cost-value of products that may decrease fraud like identity verification must be added back to fraud prevention schemes. Employees must understand why maintaining these programs are important beyond simply avoiding regulatory fines. It is in company’s best interest to do everything possible to fight and prevent fraud before it can occur.



The global business climate is rapidly changing, causing compliance and fraud issues to become more complex as well. Many organizations are under the impression that their fraud compliance standards are good enough, yet this is most likely not the case. Companies must update their spending policies as new security threats are detected. This is how businesses need to work to actively to prevent fraud. Criminal fraud involves deceit or dishonest conduct to obtain money or other benefits. Globalization and technological advances have opened the door to massive amounts of criminal fraud. This is because the internet has allowed for the growth of customer not present business interactions. The digital transformation has increased the chance of identity fraud through the theft of personally identifiable information. With this information, criminals can perform account takeovers or open new fraudulent accounts. Today, identity fraud is the fastest growing crime activity on the planet. Few other industries are as competitive as telecom. With a relentless drive to acquire more customers and market share, fraud detection and management is often an afterthought. This tactic is dangerous, because identity fraud can cost telecom companies huge sums of money – and expose them to large amounts of risks.



KYC processes are a key component for monitoring customer risk.



The telecom provider must be confident that new and existing users are actually who they say they are. Performing a KYC check during onboarding is great but it is not the only time a KYC check should occur. KYC checks should take place throughout the time a customer account is active. This will give businesses the opportunity to continually assess whether they are doing business with nefarious characters or not. Identity theft is a threat for many people this day and age. This means it is possible for criminals to be using legitimate customer information to access and create accounts online. To deter this from happening, having a system in place to know your customer before they sign up for an account is essential. This allows a business to know more about who they are doing business with before the business relationship even starts.



Customer Identification Program (CIP) requires that individuals who conduct financial transactions must have their identities verified. It is aimed at preventing money laundering, terrorism financing, corruption and other illegal financial activities from happening. CIP requires all financial institutions to get to know their potential customers and assess their risk level during the onboarding process.



Hope with this letter Government of India, Telecom Regulatory Authority of India (TRAI) and all other Telecom Companies takes effective steps to SAFEGUARD the interest of the nation.



From,

Asha Kanta Sharma

Guwahati, Assam

+91-[protected]

[protected]@yahoo.com

[protected]@gmail.com

[protected]@zoho.com

My phone number ‘[protected]’ by named o[censored]tkarsh jindal which is running in vodafone. I want to port this number in another network but vodafone is not giving my port number without any reason whereas my balance is fulfilled. I do may calls to vodafone care and went to their shop. They say your port number would come in next 24 hours but there is no any result come from which i can receive my port number.
I requested you to do free my number from this boundation from which my port number can come and take necessary steps against vodafone to tease the public.

I have 5 vodafone prepaid connection at my home, and i have constantly complaining to vodafone about their weak networks in my area from one nd a half year and they haven't improved since then so being fed up from their negligent behaviour i told them i wouldn't recharge my number until and unless they improve their network and even though after complaining again and again they never show any concerned regarding this, so i ported out one of my number to airtel. Now the other number which i am talking about is [protected] which is now churned by the vodafone. This number is my primary number and i am using it since last 7-8 years, this number was in aircel firstly and then i ported it out to vodafone when the aircel company is closed. And vodafone india has blocked my number, to complaint regarding this issue i visited their vodafone mini store in palam vihar ansal plaza, their a store executive named avinash first said to me that this number can't be released now and when i asked him that their must be some way to start it as this number is my primary number and is attached to all my government id like aadhar card, pancard, bank accounts etc so he told me that this number now can be opened only in postpaid, so i told him that no this is a prepaid number and this should be released in prepaid only otherwise i have to make complaint about this to vodafone customer care and when i said this he started checking out with other executive at the store and said ok now this number will be released in prepaid and for this you have to purchase a new sim on which frc needed to be done. I asked him what's the minimum amount of frc needed to be done then on this he said that a minimum amount of 496₹ frc needed to be done. These guys are forcing me intentionally for their own credits an benefits first they forced me to release that in postpaid and when i denied then they asked me to do a frc for 3 months this kind of behaviour is really unacceptable and they blocked my sim without any prior information or message. Look into this matter and kindly make sure that this number will be released in prepaid mode within the best possible limit as i am unable to do anykind of banking transactions as all my accounts are linked to this number only.
Thanks

I have been wrongly charged for the subjected issue which i highlighted on 6th feb 2019 but getting the same response from mr. Dharmendra who is customer care executive cum appellate authority cum nodal officer as 1 person that this is genuine & waiver is not possible. Again they deducted the same amount in mar as well. Posted the same issue on twitter as well but to my shock, no response.
To my most shock, mr. Dharmebdra is the only guy who is handling all nodal/appellate/cse query.
Want the same to be checked & refund my money at the earliest.
[protected]

Dear sir,
I am raghu from karnataka using the vodafone mobile number [protected] since last 10years and i want to port out my vodafone l no. But whenever i am sending sms (Port to 1900) for generating upc (Unique porting code) they are not providing me the upc code & everytime re1.00 is deducted from my main balance, in this way i lost all of my balance up to rs20.00. For this messages. After that many times i. E more than hundreds of times i called up customer care and did not get any response they are just receiving the call asking the name and saying pls stay on line i we r checking and keeping the call on hold for sometime and after that disconnecting the call.. I dont know what to do now?? Any one can tell me if there is any other way to get the upc code please???, being harrashed from this i think vodfone is very worst in this market and a no.1 cheater deducting money from customers fraudly, i am not ready for any kind counciling. All that i need is just a upc code. If i dont get that in a day or 2. I am going to throw this sim and will go for a new sim and also i will tell whoever using vodfone in my home (9 people) and all my friends circle to stop using vodfone and throw it in dustbin by breaking vodafone sims. And move to jio

Hence, it 's my request to trai and india governments that please take some necessary actions against those operators who is not sending porting code to their customers after deducting money for the same sms and for that they must be charged a heavy penality so that they can be taught a lession, if any kind of informations required from me please do contact me on [protected].

This to nodal officers, to appellate officers and even mailed them so many times when i sent message i am getting following reply

Hello! The number you are requesting for porting is allocated for our internal purposes. Hence please contact our customer care for further details

Even i went to uttarhalli branch and logged compliant problem not solved

I given mail also no action

Dear raghunatha,

We appreciate you reaching out to us. My name is karthiik and i will be assisting you today regarding services for your vodafone number [protected].

As per your query through mail, i would like to inform that we are working on your concern regarding the segment change. Hence we will update you the status within 48 hours.

Hope, i was able to assist you with your concern today. Should you have any additional questions, please reply to this email and i will be glad to assist you.

Happy to help,

Karthiik k

Vodafone care

My name is Shinu and my number is [protected] . Currently I am in in international roaming and the Vodafone deducted money, RS 420 from my account with out any valid reason. I have not called any number or send sms or attended any call .

When I checked the call history they deducted money for the voice calls to number [protected] that is my [protected]. I was just just wondering how could I call and speak to my number from my number.When I have contacted customer care team they told me that they unable to view the complete ten-digit number from my call history due to security reason. Also they confirmed that there is no option or possibility to call and speak to my number from my number.
But they have charged for calling my number from number. I have attached the call details of my number(+91-[protected]) from Vodafone portal . I humbly request to you take necessary action against the looting of vodafone and help me to refund my money from the Vodafone service provider.

Number: +91-[protected]
Name: Shinu

Date and Time Called Number Service name Call Type Call Dir Charges (Rs.) Duration(in Sec)
3/20/2019 3:[protected] VOICE 1751 I 70 10

3/19/2019 17:29 [protected] VOICE 1751 I 210 129

3/19/2019 16:30 [protected] VOICE 1751 I 70 48

3/18/2019 16:17 [protected] VOICE 1751 I 70 16

Vodafone has been upgrading the plan and bill for two times within last 5 months. On asking with whose permission they have done this, the reply which i got is we have sent you the message. My number [protected]
This is a big scam of looting money and after posting on social media came to know that with in my circle 5 people have gone through this. There are lakhs of people whom they have looted.
Initially they upgraded my plan from 299 to 399 and than to 499 in a span of 3 months. The difference between 399 and 499 plan is one if vodafone red (399) and other is vodafone entertainment (499). With whose permission they have upgraded it. This scam worth is in crores.
Upon visiting vodafone store came to know there is issues in 99 plan which is directly upgraded to 299, they are admitting their fault. This is very serious issue to extract money on monthly basis. And whet they are offering me is you can opt 299 again. But not refunding the money which i have paid extra.

Respected sir,
I pratiksha kenkare is writing this complaint to inform you about the bills of the closed numbers which are signed on us.
We have requested in the vodafone office near pune station to close the vodafone service related to our two numbers likewise [protected] and [protected] and submitted our sim cards in the office then also after one month they have filed the bills on these numbers and asking us to pay these bills. We refused to pay this bills as we have not used it so now they are troubling us by calling us again and again and now they are telling that they have filed a case on us in the court instead our only 1000 rupees are pending with them.

Hello, I did a recharge of ₹65 for my Vodafone no. [protected] from my Vodafone app, while going through the payment process after I entered my "BANK OTP" the transaction failed because the authentication process wasn't completed. So after some time I tried again to recharge and the same problem occurred. So I waited for a while and saw that 2 X ₹65 deductions have been happened from my PNB Bank account but it did not reflect my Vodafone account i.e the money was deducted from my BANK ACCOUNT, but the recharge failed . I have attached the Vodafone App screen shot and the bank account transaction screen shot. Hope this helps. Total amount to be reimbursed is 2*65 = ₹130 I hope you understand my problem and act according to the situation. Even though it's been 19 days after the transaction failing still I haven't got any refund. I tried mailing several times still no proper and adequate response. Still I am getting multiple reply mails saying me to send SS of the statements of recharge, even though I have attached 6 SS which includes 4 transactions SMS and 1 PNB app statement and the MyVodafone app statements. What else am I supposed to send them? Hope I get the refund accordingly. Please act according to the situation.

Vodafone docket reference no. [protected] dated 22-march'19.
24 rupees deducted by automatically from my main balance, I many times requested today to Vodafone customer care but not refund back till now so give us my deducted 24 rupees balance. I also activated other ₹ 145 validity 42days plan so second plan which deducted by Vodafone ₹ 24 validity 28days also cancelled means not used. thanks.

Its been 5 days since the complaint has been registered with them, no of calls have been made along with the emails, but still no response has been provided.

This in regards to the issue arising against the no -[protected]. The issues and the experience has been illustrated below;-

1. On 02 march, 2019 sms was received by me that 181.86 mb data has been used on the current bill cycle (Snap shot of the sms has been attached) for the clarification of this a call was made to the customer care executive on probably 3rd or 4th march 2019, kindly check the details as you have the record for the exact date, wherein i (Customer) inquired about the billing details and telling that sms have been received by me. The executive explained that these are general intimation sms which are being sent by the vodafone so no worries and confirmed me the bill was due.

1. The ir pack was to be expired on 13th march 2019, initial call was made to the executive on 10th march, 2019 to confirm the date for the same and the reply was given that yes the pack shall be expired on 13th mid night and you shall have to get the same re-activated on 14th march 2019. (No where the details of changes made in the pack for 15 gb data limitation was given)

2. Again second call was made to executive on 11 or may be 12th march 2019 to reconfirm the same and the same information was given again that yes the pack shall be de-activated in 13th march, 2019 and re-activated on 14th march, 2019. (No where the details of changes made in the pack for 15 gb data limitation was given)

3. A female executive herself gave call on 13th march 2019 (No-[protected] snap shot of the call attached) a 3 minutes conversation was held with her, wherein she said that the other 2 executives gave wrong information, the pack shall be expired on 15th march, 2019 mid night, i (Customer) asked her that this pack is for 28 days then why it will be expired on 15th march, 2019. The explanation was given that vodafone give 2 days free from their side, the pack is of 28 days but it last for 30 days. She took the confirmation to re-activate the plan and the same was given to her. (No where the details of changes made in the pack for 15 gb data limitation was given). She again made a call (No-[protected] snapshot of the call attached) where confirm the details.

4. The pack was duly activated on 16th march, 2019 and the sms received by the vodafone no where was showing that there is a limitation in the data of 15 gb, and once you use this data after wards the speed shall be slow (64kbps).

5. On sunday at 2:52 uae time a sms of data usage was received that 7680.22 mb has been used, now as per the initial customer care explanation, i (The customer) assumed that this was normal intimation. (Refer point -1)

6. Another sms was received on 18th march, 2019 at 4:01 pm uae time that 13824.47 mb used, and one more sms was received at 6:33pm uae time that 15gb data has been used now the speed will be slow. (The snapshot of the sms has been enclosed for reference). And since yesterday evening i'am unable to use the data, since the speed is so much slow that not even the mail is loading.

7. A call was made to customer care at 6:38 pm uae time, where in this data limitation information was shared by him. Also when it was explain that i have not been intimated about this earlier and now i'am unable to use the data. He put me on hold several times stating that give me sometime i'am checking something. Then he was asked to pass on the call to someone senior to him and in reply he said that please be on hold i shall transfer the call. He put the call on hold for more that 45 minutes, without even informing in between once that no one is available or even thinking that even customer has several other works to do.

8. I disconnected the call after waiting for good amount of 40-45 minutes (Snapshot attached), and another call was made at 7:21 pm uae time, where i spoke to another executive explaining him all the issued again, this call lasted for 23 minutes (Snapshot attached for call records). He raised the complaint for both the purpose (Complaint no[protected] &[protected]. One of the complaint was against the incomplete information given and the another was against the executive who put the call on hold for 45 minutes without intimation. This executive said that the back end team shall see the matter, i asked the executive that whether the data is finished the reply was no but the speed will be slow but still he also did not said that the speed will be 64 kbps.

9. Again i made a call at 9:32 uae time (Snap shot of the call attached), where i gave the complaint no and asked the executive that i'am unable to use the internet absolutely, not even the mails are loading what is the resolution for this. All the statements were repeated that the back end team will resolve the issue within 48 hours the call records will be listen, i explained the executive that these details are very well know and understood by me but i'am asking what is the resort for these 2 days since net is very much a necessity and iam unable to use it completely. He said that the speed will be 64 kbps and i explained that still nothing is working. It was also inquired that how are these changes intimated to the customer to which the reply was that whenever the customer give us call to ask for re-activation we explain the changes, which was clearly did not happen in my case. I asked the executive there would be something you could also do, till the back end team is looking onto the matter. The explanation and rude statements were sorry to say mam but when your job is to do mail, you cannot resolve the issue so our job is to raise complaint. I am sure you will say that this normal statement but is this how you explain you could have spoken to someone senior or may be tried for something to explain a package for 2 days till the issue is resolved or speed could have been checked, but nothing was done.

10. Today 19th march, 2019, i tried to use the internet in the morning but still was not able to do so, again a call was made 8:38 am uae time, the person said that you have to wait to use the data for the next bill cycle, the problem was explained to him that how can i wait for 30 days with this kind of net. Also i explained that the speed is so much slow that not even mails are loading to which he said that mam 64 kbps is more that 2g speed. Whom are you trying to make fool of 64kbps in less that 2 g speed. Also it was requested that kindly pass on the call to another senior to which the reply by the executive was whatever is being explained by me, the senior shall explain the same thing.in between this conversation, from your other department another female made a call (No[protected] at 8:51 am uae time. The female calling from this no, was explained the complete case again, and the reply was same that we cannot do anythings and the rude and inappropriate statments used were

"mam internet apne he use kara hai aisa to nae hai kisi ne apke behalf pr use kara hai"
"agar apko bta dete ke 15 gb data hai to konsa ap kam use karte"

Is this how to talk to your customers??? I explained her even after listening to these statements that if i would have been given information i would have not taken this pack or would have asked for another pack with more usage. Or else i would have actually look after the usage. But telling me these statements were really wrong and unprofessional.

11. Another call came from[protected] at 9:57 am uae time stating that the call is from complaint department, snap shot for the call attached, again the whole case was explained to him and he said that he shall forward this to senior people about the behavior and rude statements, also he shall arrange ac call back from ir pack team to explain with a resolution. He clearly stated that the call shall be arranged within 30 minutes.

The time is now 11:38 am when i am writing this email to you, i seriously fail to understand when the customer who are paying you good amount of money like 12000 pm or 10, 000pm for the bill, you people do not respect them what would be the behavior towards the people using 200 rs pack. Already i'am unable to use the internet, the amount for 7500 has been included in the current bill cycle. I am suffering because of the incomplete information.

A. I have to pay for the pack i thought was unlimited but has now been reduced to 15gb without intimation.
B. Have to listen to these rude comments and statements.
C. Have to wait for 48 hours to get the resolution and till that time i have nothing to do but to wait.

Kindly tell me what is the service you guys provide, i'am also an educated person and very well understand that there are certain policies, but if a customer is rigorously calling and explaining everything why cant the process be raised on highlighted or imp basis and tried to be resolved on earlier basis. The team members i am sure are in good nos and the extra effort could be taken.

I actually failed to understand that what is the process and why every time the concerns have to be raised in this manner, calls have to be made, mails have to be send and then also no quick action is taken.

De-satisfied again!!!

Thanks
[protected]

My mobile number is [protected], which is very old post paid connection.
This was life time rental free plan. Since more than a decade year old connection. Vodafone usually treated as a premier customer.

On dated[protected] at 11.04pm i got a messge "dear customer, we have received our request for plan change. You will receive confirmation sms once your new plan is activated."
On the same another sms receved "dear customer, your new plan is activated"

Although, i did not submitted any such request.
On[protected] i speak to your costomer care represntative about this, as per vodafone had closed this plan now, thats why to shift towards new plan you being intimated through an sms earlier few days back.
Is it fare doing by an international organisation with its premier customer to convert the plan which was earlier announced as life time rental free, that time life being defined with the customers life not a fixed tenure to other plan without his or her confirmation.
This is my humble request to you all officials who are looking these type of matters consider my complaint seriously and resolve it asap.
From:
Yogesh chandra (Advocate)
Delhi high court and saket court.
C-192, dayanand colony,
Lajpat nagar-4, new delhi-110024.
Mob.:[protected]. [protected].

My father nuumber was charged by vodafone rs 560 on feb 2019 for number 51717. He had not made these calls and seems like it is a fraud. The customer service says its an internet number to some astrologer. I have registered a complaints against this in vodafone customer care and waiting for the response... This seems to be a big scam!! Strong action is to be taken against this cheating

I am not able to sending text messages it show error code 50 when i text to someone. I am always showing this error while sending text messages. I am having recharge of rs.199. Please do the needful and solve this. I just want to solve this problem. It showing from last 2 months. I am very disappointed from vodafone sms services. Plese help me out off this.

Sir,
I am receiving message from 53010 from 22/02/2019 to 22/03/2019 regarding deduction of charges rs.5.00 continuously total rs.65.00 has been deduted till now. I called many time with customer care and they are reverting that game is activated in my phone, but it is a feature phone and there is no game to play for which continuous charges should be deducted. Kindly reimburse rs.65/- deducted by message from 53010.

I had activated international roaming on my vodaphone number in dec 2016 and was back on 15th Jan 2017. Vodafone took deposit of 5000 from me and today its been more than 2 years they have not returned my refund and whenever i ask them they just ignore and say we are looking into it.

I was given a cheque which had expiry date and when complaint was given they did not respond back

Please help me in getting my deposit back.

I on 22 march 2019 recharged my number [protected] with an amount of 129 but i realized afterwards that it was a wrong number, instead of number [protected] i had given another number. I immediately contacted vodafone helpline, but they said that they cant do anything. Because of this i lost my ongoing plan of 479 rupees. Please help me if possible. Thanking you.

I'm harish pujari user in Vodafone my Vodafone number is [protected], i m many time call u Vodafone customer care but my problem is not solav .
i m go to consumer court and regal case file agensd Vodafone company.
i m already complaint now National consumer helpline my complaint no- 1205042.

Regarded
Harish Pujari
[protected]

Dear Sir, Madam,

I m SHAIK BAAJI i have worked at MANPOWER GROUP SERVICES INDIA PRIVATE LIMITED in 13/03/2014 to 01/03/2017

So that i have trying update the PAN CARD through KYC but unable to upload Error mention in below screenshot

More over i have Kept PF withdraw through Online but it was getting Rejected due to
Claim-Form-19 (EPF Final Settlement)(Resign) Claim id-DLCPM[protected] Member id-DLCPM[protected] has been rejected due to :- PAN CARD NOT UPDATE IN KYC BANK DETAIL TDS 34 PERCENT REDUCED/FORM 15 G / 15H, PAN CARD NOT SUBMITTED BY MEMBER,

later on i have called to PF department for issue related they have informed that pan should be update by your employee

Request you to check and update my pan in my UAN

EMP ID:[protected]
UAN Number:[protected]
Contact Number:[protected]

Regards
Baaji

I haven't subscribed any service but they activated the same in Dec 2017 on my mobile number and have deducted my balance unfairly. They are automatically renewing these services (Wwe zone & playsutra entertainment services) and deducting my balance regularly. I haven't activated these balance. Please refund my balance as soon as possible.