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Vodafone India Complaints & Reviews

1.8
Updated: Dec 31, 2025
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Vodafone India reviews & complaints page 234

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D
dubey dhirendra
from Mumbai, Maharashtra
Mar 28, 2019
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Address: 2/A DUBEY KUNJ N.S.S. ROAD ASALPHA VILLAGE GHATKOPAR, Behind nityanand bar and restaurant, Mumbai City, Maharashtra, 400084

Dear sir/madam
I have lost my mobile from my house from last two week, while making a call number is activated but no body is responding the same.

Please check and let me know the exact location, my mobile no.[protected] and owner name: shailendra dubey my address is 2/a, dubey kunj, n. S. S road, asalpha village, ghatkopar west mumbai-400084

I have a solid dought on my neighbours, please let me know the location with address.
Vodafone India customer support has been notified about the posted complaint.
My vodafone sime suddenly got deactivated. i got it reissued and again the sim card is not working. customer care also not helping me out. worst service in my experience.
Please provide my call and sms details of march 2019
dilbag123's reply, Mar 18, 2019
please provide my call and sms details of march 2019
Ported no.to Vodafone and got recharge done for Rs.250. message received-Talktime-Rs.4.51, GST-Rs. 37.98, Access fee-Rs. 206.51, Talktime-Rs.0. kindly enlighten what is this charge for and why did not the Vodafone representative tell about this. Will port it back to Airtel.

I have lost my mobile from my home - Comment #3390593 - Image #0
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    ajijohn21
    from Pune, Maharashtra
    Mar 28, 2019
    Resolved
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    Resolved

    Address: Nashik, Maharashtra, 422401

    This is for service request number[protected] registered on 15 march 2019 for mobile number [protected] on name aji john
    Till date there has been no resolution on complaint registered. Kindly confirm my services won't be disconnected since i would be paying your montly payment due after clearing of registered complaint.
    This issue has been continuously been there since months. Do check my other complaint numbers registered in past months.
    Please advise
    May 9, 2019
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Verified Support
    Apr 04, 2019
    Vodafone India Customer Care's response
    Hi!

    We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

    Regards,
    Vodafone India
    Verified Support
    Apr 08, 2019
    Vodafone India Customer Care's response
    Hi!

    We need a few more details regarding your concern but are not able to reach you :( Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

    Regards,
    Vodafone India
    I cannot send port message to 1900. Everytime I try it says cannot send message from Vodafone IN, error 21. I've tried restarting the phone and Eve. Switching the sim slot but still the result is same. Please help
    Sir,
    My Vodafone sim was lost of 1 month ago and then I don't use this number.But Vodafone company will sent me a huge amounts of postpaid recharge.I didn't understand what happened with me.And then I want to blocking this number.
    So, sir please help me and save my money.
    Thank you.
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      ayushiengg
      from Ghaziabad, Uttar Pradesh
      Mar 28, 2019
      Resolved
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      Resolved

      Hello sir,
      I want to know the full details of a number [protected]. I got call from this number last year. He was asking me for 34, 000 rs. When i denied he continuously called and texted on my number for amount. When i checked on true caller, i found that this is a vodafone number, location is mumbai, and 14 people has reported this number as spam till now.
      I think this person is doing frauds with people and some strict action should be taken against this person.
      Thanks
      Ayushi sharma
      Mar 30, 2019
      Complaint marked as Resolved 
      Vodafone India customer support has been notified about the posted complaint.
      Verified Support
      Apr 03, 2019
      Vodafone India Customer Care's response
      Hi!

      We strongly recommend you to be careful about fradulent calls that aim at seeking your personal information. These calls are not made from Vodafone. #Happytohelp.

      Regards,
      Vodafone India
      Apr 06, 2019
      Updated by ayushiengg
      can you please let me know about this number [protected] because this was not first time that he called me, he asked me for some amount one month before this incident too. Around 12-13 people had reported this number as spam that means the owner of this number is doing some frauds with people.
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        S
        Shradha_Ag
        from Kolkata, West Bengal
        Mar 28, 2019
        Resolved
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        Resolved

        Address: Howrah, West Bengal, 711106

        Hello,

        I have made a port out request this month due to poor network issues and no timely resolution of complaints on part of vodafone.

        In the bill for the month of feb 2019, i have been changed a huge amount on account of internet usage on international roaming.

        Also, my credit limit was 2000₹, so how could the bill go upto 3500+
        The credit limit can’t be increased without my permission and prior information.

        I had registered a complaint and was told that the issue would be resolved within 72 hours and i was asked not to proceed with my port out request.

        But there has neither been any response nor any resolution to my complaint.

        I and 6 of my other family members have been loyal customers of vodafone for 10+ years but i am sorry this kind of service is really disappointing and i am compelled to port out all the numbers.

        Is this how a company who claims to be ‘happy to help’ customers, actually helping the customers?!


        Thanks.
        May 5, 2019
        Complaint marked as Resolved 
        Vodafone India customer support has been notified about the posted complaint.
        Verified Support
        Apr 03, 2019
        Vodafone India Customer Care's response
        Hi!

        That's not the experience we want you to have :( Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

        Regards,
        Vodafone India
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          R
          Rituravibansal
          from Vyara, Gujarat
          Mar 27, 2019
          Resolved
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          Resolved

          Address: B 82 Century Tower , Bh Hotel Grand Bhagwati, Ahmedabad, Gujarat, 380054

          I have been charged 560 saying that i have dialled the number 51717, wherein i had never made this call. Also the information reveal that the call lasted for more than 30 minutes. When i called the vodafone care they refused to delete such faulty billing. I don't understand why these companies making a fool of the users.
          Im holding this number from more than 10 years.
          May 4, 2019
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Apr 03, 2019
          Vodafone India Customer Care's response
          Hi!

          We have made a note of your concern. We'll contact you soon.

          Regards,
          Vodafone India
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            A
            AdvRuchi
            from Patiala, Punjab
            Mar 27, 2019
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            Address: Mohali, Punjab

            Vodafone punjab circle is showing roaming and charging for the same even when we are in home circle in multiple vodafone numbers we have since 26th march. This is quiet unfair on their part to charge for roaming at home (We are not even at border area that we could catch signal of other circle) kindly take strict action against them as they are indulging in unfair trade practice.
            Vodafone India customer support has been notified about the posted complaint.
            Samir sen
            Dear Sir/madam

            Please give me the detail of Vodafone Mobile No. +91 [protected] because I have been received blank calls from this number and my family members facing too many problems because someone disturb us by calling by this number.

            Please do needful and take some action against this person.
            I have emailed them and also called them and they have noted down all 3 numbers and they said they will message me but no message received as yet and as far as email is concerned they have not replied it
            SIR PLZ SEND ME THE CALL DETAILS OF [protected] IMMEDIATELY. I THINK SM1 ELSE IS USING MY NUMBER. plz send as soon as possible
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              L
              laxmi vimukt
              from Varanasi, Uttar Pradesh
              Mar 27, 2019
              Resolved
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              Resolved

              This is hear to inform about the lost vodafone sim of mobile no. [protected] which was a number of maharashtra. Now i request you to please block my vodafone no. So that i cannot face any problem because there was very important phone numbers into it that can be misused. My gionee phone was lost along with my vodafone number in
              Kasimabad, village - sukha, uttar pradesh, 233230.
              May 4, 2019
              Complaint marked as Resolved 
              Vodafone India customer support has been notified about the posted complaint.
              Verified Support
              Apr 03, 2019
              Vodafone India Customer Care's response
              Hi!

              Sad to hear loss of your handset and SIM. To get your SIM blocked, you can dial [protected] from any number or visit nearest Vodafone Store. #Happytohelp.

              Regards,
              Vodafone India
              The SIM card I got in 2014 was fine till now...since last Monday it stopped working completely and is showing invalid SIM card...changed phones still no go ...kindly do the needful from your end or guide me further because the number is registered to my bank account
              I have vodafone postpaid number which I want to convert to prepaid number, I don't want to change my number
              My wife mobile is lost and the mobile number is [protected], please do block it.
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                P
                Pankajship
                from Kolhapur, Maharashtra
                Mar 27, 2019
                Resolved
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                Resolved

                Address: Pune, Maharashtra, 411040

                Pankaj shipurkar
                Sat, mar 23, 11:55 am (4 days ago)
                To sunil. Sood, vodafonecare. Mum

                Dear sir / madam,

                I am your customer since more than 8 years.

                My postpaid plan was monthly rs. 299/-

                I have received a bill of rs. 2300 and i have checked and shocked to see my plan is converted to rs. 999/- from rs. 299/- without my confirmation and without intimating me. This is a crime.

                I have requested your customer care to change my plan as per original plan but it has not happened since 3 days.

                I don't have any other option to go to consumer court, social media to expose how vodafone is cheating their customer.

                How did you changed customer plan without intimating customer?

                Sir, request you to look into the matter
                +1 photos
                May 5, 2019
                Complaint marked as Resolved 
                Vodafone India customer support has been notified about the posted complaint.
                Verified Support
                Apr 03, 2019
                Vodafone India Customer Care's response
                Hi!

                That's not the experience we want you to have :( Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8

                Regards,
                Vodafone India
                I have missed my number. And I want to block my number.
                My Number: [protected]
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                  M
                  Mandar Bamne
                  from Karjat, Maharashtra
                  Mar 26, 2019
                  Resolved
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                  Resolved

                  Dear Team,
                  I am(MANDAR P BAMNE Mo no - [protected]) corporate client of Vodafone form last 3-4yrs. For 4G service I selected Vodafone instead of Airtel. And my all office work in depend on your 4G network. From January 2019 I am facing issue in net at my office and home also. I am not getting 4G network not even 2G. Last month I have registered two complaints regarding same(complaint no[protected] and[protected]. After one month on 24 March I have called customer care for status of my complaint and I have got shocking reply that my complaint got closed in last month it self. Without followup, without my reply, with solving my problem how can Vodafone officer closed my complaint???????? I need clarification otherwise I will go to higher authority. I am facing same issue till now. Pathetic service by Vodafone. My all March end official work is still pending just because of your worst service. I am using local WiFi to complete my work. If you are giving this type of service to corporate client than what normal Client expect????.Again I registered complaint (no[protected] on 24april. Kindly resolve my issue as soon as possible. I will surely put porting request and change my network service on urgent basis.

                  Thanks & regards,
                  Mandar P Bamne
                  [protected]
                  Alternate no - [protected]
                  May 4, 2019
                  Complaint marked as Resolved 
                  Vodafone India customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 03, 2019
                  Vodafone India Customer Care's response
                  Hi!

                  That's not the experience we want you to have :( We have made a note of your concern. We'll contact you soon.

                  Regards,
                  Vodafone India
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                    D
                    darshan_87shah
                    Mar 26, 2019
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                    Address: Airoli, Navi Mumbai, Maharashtra 400708, India, 400708

                    2G signal is captured instead of 4G on 12th floor of Capgemini, Yosemite B6. Request you to please increase the coverage area or increase the data cards inside rx/tx for better performance. This is huge campus and everyone is facing internet issues, request you to resolve the issues asap hence I will tell everyone to port their numbers.
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                      P
                      Prdyumna Kumar
                      Mar 26, 2019
                      Resolved
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                      Resolved

                      Hello sir here is massage from sbi with all details
                      (Mobile number xxxxxx9238 is recharged successfully for rs. 399.00. Tid: uh[protected]Oper ref :[protected]). If not done by you, forward this sms from mobile number registered with sbi to to deactivate your user id. You may also call[protected].)
                      But until now my recharge not done on my no. Please refund my money back or make my recharge successful
                      May 6, 2019
                      Complaint marked as Resolved 
                      Vodafone India customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 03, 2019
                      Vodafone India Customer Care's response
                      Hi!

                      We have made a note of your concern. We'll contact you soon.

                      Regards,
                      Vodafone India
                      I am gating slow speed not live on it. Resolve this problem
                      Hi,

                      I made an online vodafone prepaid recharge of Rs.399 through vodafone.in website three days ago (on 19th March 2019). My amount got debited but recharge not done.
                      QSBI[protected] is my transaction ID.

                      Kindly refund the amount at the earliest.

                      Thanks.
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                        M
                        Mahender nath ravulakolla
                        from Hyderabad, Telangana
                        Mar 26, 2019
                        Resolved
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                        Resolved

                        Hi team,

                        This is r mahender nath one of your customer. I have been using vodafone since 4 + years with almost 5 numbers in my family. This is worst that after giving multiple complaints regarding my issue i dint got correct response from ur side. I have raised more then 6 complaints so for but i dint got correct response from ur end. I got my bill more then the normal bill in the month of jan. So i kept my bill pending n gave a complain to ur customer service. Then they told ul get a call till that u can put ur bill pending. But i dint got cal but instead i got late fee charges for next month.

                        Now my internet was disabled. How the u could do that. Ur service is too worst that dint even realized that i'm ur old customer still u did this to me. Ur agent in the 2nd week of feb told to put my account on hold and i did, but how the hell u gave late payment charges in me.

                        On this, i have raised several concenrs and i my self cleared 500 ruppes out of 750 still no use then i did rest 250 ruppes i still didn't get my internet back.

                        Taking this as a worst service i kept a port request still no correcy response. I just want to leave this fu king network. As per the fact i should not pay the left amount but i paid 250, still no response.

                        Please find my transaction for 250 ruppes.
                        Regards:
                        Mahendernath r.
                        [protected]
                        May 7, 2019
                        Complaint marked as Resolved 
                        Vodafone India customer support has been notified about the posted complaint.
                        Mar 26, 2019
                        Updated by Mahender nath ravulakolla
                        I have done many complaints there is no proper solution. I[censored] have intimated them still I don't think they will solve it. Again they will say we are taking a complaint and ul get a cal in 24 hours. And it won't happen again. Same repeating since a month
                        Verified Support
                        Apr 03, 2019
                        Vodafone India Customer Care's response
                        Hi!

                        That's not the experience we want you to have :( We have made a note of your concern. We'll contact you soon.

                        Regards,
                        Vodafone India
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                          C
                          Cocepts of Psychology
                          from Mumbai, Maharashtra
                          Mar 26, 2019
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                          Address: Pratap puram, Bisht dhara , bithoriya no.1, Nainital, Uttarakhand

                          Hello sir i want incoming call deatils of 25 and 26 february 2019 of mobile no. [protected]. Asvi forget to save some important number which i recieve in the respective dates. Now im urgently required, it is very urgent pls help. Please send it in my email i'd or inbox me in the given mobile number as soon as possible. I will be very thankful to you. I
                          Vodafone India customer support has been notified about the posted complaint.
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                            M
                            manishhec
                            from Bengaluru, Karnataka
                            Mar 26, 2019
                            Resolved
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                            Resolved

                            Address: HEC Ranchi, Ranchi, Jharkhand, 834004

                            This is very surprising to me that i was harassed by vodafone from last 4 days and till now my new sims are not working.
                            On saturday (I. E. 23/03/2019) i went to voda store @ hari om tower ranchi for the allotment of new sim but not allotted as my alternate number was also stolen, so i request to change the alternate number but miss priyanka and mr. Mukesh told me that we will sent mail to the back end team and it will take 24 hours to change so you have to come on monday (I. E.25/03/2019) for the new sim issuance.

                            I talk to customer care yesterday regarding sim replacement but they denied and said it is not changed and you have to go to store only for this purpose. I went to voda store yesterday and in front of me mr. Mukesh called somebody to change alternate number, within 10 minutes it was changed and after that i was allotted new sim cards for my numbers [protected] & [protected] and he told me within 2-3 hours it may start, but till now it is not showing any networks on my mobile.

                            I called to customer care today morning regarding no networks i n my mobile then she is saying numbers are activated from our side, you have to visit again to store.

                            What the hell is this? I am not free enough to visit voda store again and again, i don't expect this type of service from voda.

                            As a cent. Govt employee it is not possible to visit voda again.

                            Please try to solve my issue asap and inform me on my friends no. [protected] and email: [protected]@gmail.com
                            May 7, 2019
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
                            Mar 26, 2019
                            Updated by manishhec
                            please take necessary action, i was mobile less from last 4 days only because of Vodafone delayed service.
                            Verified Support
                            Apr 02, 2019
                            Vodafone India Customer Care's response
                            Hi!

                            That's not the experience we want you to have. We have made a note of your concern. We'll contact you soon.

                            Regards,
                            Vodafone India
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                              Bhanu070
                              from Jaipur, Rajasthan
                              Mar 26, 2019
                              Resolved
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                              Resolved

                              Address: Kukas, Jaipur, Rajasthan, 302028

                              Dear sir,

                              I am not satisfy with your 3g & 4g network coverage in my working area.
                              Hence, i thought move to airtel... Then i have started send sms to 1900 for porting...
                              But, i'm not able to send port message only for 1900... Error showing "message could not sent"... Tried more than 50 time...
                              Then speaking to customer care for solution... They keep giving non sense / irrelevant solutions: -

                              1. One time switch off and take out sim then insert then check.
                              2. Select idea network.
                              3. Shocking reply 'you are in roaming that's why not able to sent message'

                              Moreover the customer care representatives not available for last days, and they are are not giving a chance to spk...

                              Plz help me...
                              Bhanu partap
                              My no. Is [protected]
                              May 2, 2019
                              Complaint marked as Resolved 
                              Vodafone India customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 01, 2019
                              Vodafone India Customer Care's response
                              Hi!

                              It hurts us to see you disappointed :( We'll contact you soon.

                              Regards,
                              Vodafone India
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                                Pratishtha Pramod Pawar
                                from Palghar, Maharashtra
                                Mar 26, 2019
                                Resolved
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                                Resolved

                                Address: North Goa, Goa

                                It's urban area near there is an international airport but very very bad network. My mobile phone is 4g. Sometimes the data service don't come only for 1 or more hours. It is very popular part of goa more population is there. Vodafone tells every hour new tower but i cannot see any tower. So i request the authority to take necessary measure and free us from the problem.
                                May 2, 2019
                                Complaint marked as Resolved 
                                Vodafone India customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 01, 2019
                                Vodafone India Customer Care's response
                                Hi!

                                We have made a note of your concern. We'll contact you soon.

                                Regards,
                                Vodafone India
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                                  Nits3007
                                  from Chennai, Tamil Nadu
                                  Mar 26, 2019
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400097

                                  I have been charges rs.15 for each miss call i gave to my wife when she was in london for a month. Total of rs. 2500 has been charged to my vodafone number with multiple calls showing a duration of exact 1 min and rs. 15 charged for each. I have heard of anybody charging for giving miss calls to any number. When i raised a complaint with vodafone they came back saying i have called the person and its an outgoing call and not just miss call, but its impossible for any person to call somebody for exactly 1 min (With no seconds) more than 20 times. I am being fooled here, they are ok with me even porting out. I have attached a screenshot of my vodafone bill.
                                  +1 photos
                                  May 7, 2019
                                  Complaint marked as Resolved 
                                  Vodafone India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 01, 2019
                                  Vodafone India Customer Care's response
                                  Hi!

                                  We have made a note of your concern. We'll contact you soon.

                                  Regards,
                                  Vodafone India
                                  Verified Support
                                  Apr 03, 2019
                                  Vodafone India Customer Care's response
                                  Hi!

                                  We need a few more details regarding your concern but are not able to reach you :( Please share a suitable time or an alternate contact number for us to call.

                                  Regards,
                                  Vodafone India
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                                    A
                                    anshul2605
                                    from Delhi, Delhi
                                    Mar 25, 2019
                                    Resolved
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                                    Resolved

                                    Address: x/1078 new chand mohalla gali no 3 gandhi nagar, New Delhi, Delhi, 110031

                                    I was last 8 years Vodafone customer for postpaid and my monthly rental rs99 my plan name blaze 99.company discontinued plan and I was changed postpaid to prepaid for last 1 week but no any call connected incoming and outgoing and data also no connected I many complaints but no resolution and I am also recharge 496
                                    Company cheated me because proper network in postpaid but no in prepaid same company
                                    I have justice for cheat company
                                    May 5, 2019
                                    Complaint marked as Resolved 
                                    Vodafone India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 02, 2019
                                    Vodafone India Customer Care's response
                                    Hi!

                                    We have made a note of your concern. We'll contact you soon. Kindly help us with your alternate contact details using the following link http://bit.ly/1Q0RlZ8

                                    Regards,
                                    Vodafone India
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                                      D
                                      DrParthraj
                                      from Ahmedabad, Gujarat
                                      Mar 25, 2019
                                      Resolved
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                                      Resolved

                                      Since last 10 days all calls on my number are being forwarded on someone else’s number...in spite of so many calls on customer care number and so many visits to nearby Vodafone store (Ring road, Surat )they are unable to solve my issue..only things I get from them are words of assurance that it will be resolved shortly but even after 10 days of issue they have not made it done yet..
                                      May 2, 2019
                                      Complaint marked as Resolved 
                                      Vodafone India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 01, 2019
                                      Vodafone India Customer Care's response
                                      Hi!

                                      We have made a note of your concern. We'll contact you soon.

                                      Regards,
                                      Vodafone India
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                                        D
                                        dedhiatanvi
                                        from Bengaluru, Karnataka
                                        Mar 25, 2019
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 400064

                                        I have a vodafone prepaid number. I recharge for 84 days plan. It got expired yesterday. Very next day after the plan expired rs. 24 was deducted from my balance to continue my outgoing service. But i had never provided for permission for auto debit of my balance.

                                        It should be my decision to continue or discontinue the service.

                                        I want the amount to be re credited to my number.
                                        May 7, 2019
                                        Complaint marked as Resolved 
                                        Vodafone India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 01, 2019
                                        Vodafone India Customer Care's response
                                        Hi!

                                        We have made a note of your concern. We'll contact you soon.

                                        Regards,
                                        Vodafone India
                                        Verified Support
                                        Apr 04, 2019
                                        Vodafone India Customer Care's response
                                        Hi!

                                        We need a few more details regarding your concern but are not able to reach you :( Please help us with an alternate contact number to contact you using the following link
                                        http://bit.ly/1Q0RlZ8

                                        Regards,
                                        Vodafone India
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