| Address: Pune, Maharashtra, 411040 |
Pankaj shipurkar
Sat, mar 23, 11:55 am (4 days ago)
To sunil. Sood, vodafonecare. Mum
Dear sir / madam,
I am your customer since more than 8 years.
My postpaid plan was monthly rs. 299/-
I have received a bill of rs. 2300 and i have checked and shocked to see my plan is converted to rs. 999/- from rs. 299/- without my confirmation and without intimating me. This is a crime.
I have requested your customer care to change my plan as per original plan but it has not happened since 3 days.
I don't have any other option to go to consumer court, social media to expose how vodafone is cheating their customer.
How did you changed customer plan without intimating customer?
Sir, request you to look into the matter
May 5, 2019
Complaint marked as Resolved
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2019
Vodafone India Customer Care's response Hi!
That's not the experience we want you to have :( Kindly help us with your contact number using the following link, we will connect with you to discuss. http://bit.ly/1Q0RlZ8
Regards,
Vodafone India
Please give me the detail of Vodafone Mobile No. +91 [protected] because I have been received blank calls from this number and my family members facing too many problems because someone disturb us by calling by this number.
Please do needful and take some action against this person.