Vodafone India Complaints & Reviews

I have been a vodafone customer... Now my vodafone sim is not registering on your network. I want to make that number live again on the network. I really like that no. And if i get my vodafone no ([protected]) back i will be very happy and thankful. Kindly help me with the problem.
From :
Anurag yadav
Vodafone no. [protected]
Alternate no. [protected]

Hi
Customer id no[protected]
We r totally frusted from vodaphone because after making payments on time they are disconnection our line... Even when we all no one resolve the issue.
Its cooperate id no that delaing cooperate level like this then what os the use vodafone service use

Last 3 days our incoming and outgoing service is stoped.
We r taking connection to talk and to expand our bussiness but this is totally wast of money

I have received huge bill amounting to rs. 2, 874.83 for 30 days i. E from 19/02/2019 to 18/03/2019.
After contacting the vodafone customer care office at campal panaji - it is informed that my monthly rental plan has been changed from rs. 199 to rs. 999/-.
This is to inform you that i have never changed my changed my plan and the plan is changed by company without my consent.
It is also to inform you that the vodafone office girl also informed that since there was shortage of plan used by me of rs. 199/- the company has changed it into rs. 999/- without my consent.
I therefore hereby request you to please give me fresh bill with my earlier plan.

Dear sir/madam
I have lost my mobile from my house from last two week, while making a call number is activated but no body is responding the same.

Please check and let me know the exact location, my mobile no.[protected] and owner name: shailendra dubey my address is 2/a, dubey kunj, n. S. S road, asalpha village, ghatkopar west mumbai-400084

I have a solid dought on my neighbours, please let me know the location with address.

This is for service request number[protected] registered on 15 march 2019 for mobile number [protected] on name aji john
Till date there has been no resolution on complaint registered. Kindly confirm my services won't be disconnected since i would be paying your montly payment due after clearing of registered complaint.
This issue has been continuously been there since months. Do check my other complaint numbers registered in past months.
Please advise

Hello sir,
I want to know the full details of a number [protected]. I got call from this number last year. He was asking me for 34, 000 rs. When i denied he continuously called and texted on my number for amount. When i checked on true caller, i found that this is a vodafone number, location is mumbai, and 14 people has reported this number as spam till now.
I think this person is doing frauds with people and some strict action should be taken against this person.
Thanks
Ayushi sharma

Hello,

I have made a port out request this month due to poor network issues and no timely resolution of complaints on part of vodafone.

In the bill for the month of feb 2019, i have been changed a huge amount on account of internet usage on international roaming.

Also, my credit limit was 2000₹, so how could the bill go upto 3500+
The credit limit can’t be increased without my permission and prior information.

I had registered a complaint and was told that the issue would be resolved within 72 hours and i was asked not to proceed with my port out request.

But there has neither been any response nor any resolution to my complaint.

I and 6 of my other family members have been loyal customers of vodafone for 10+ years but i am sorry this kind of service is really disappointing and i am compelled to port out all the numbers.

Is this how a company who claims to be ‘happy to help’ customers, actually helping the customers?!


Thanks.

I have been charged 560 saying that i have dialled the number 51717, wherein i had never made this call. Also the information reveal that the call lasted for more than 30 minutes. When i called the vodafone care they refused to delete such faulty billing. I don't understand why these companies making a fool of the users.
Im holding this number from more than 10 years.

Vodafone punjab circle is showing roaming and charging for the same even when we are in home circle in multiple vodafone numbers we have since 26th march. This is quiet unfair on their part to charge for roaming at home (We are not even at border area that we could catch signal of other circle) kindly take strict action against them as they are indulging in unfair trade practice.

This is hear to inform about the lost vodafone sim of mobile no. [protected] which was a number of maharashtra. Now i request you to please block my vodafone no. So that i cannot face any problem because there was very important phone numbers into it that can be misused. My gionee phone was lost along with my vodafone number in
Kasimabad, village - sukha, uttar pradesh, 233230.

Pankaj shipurkar
Sat, mar 23, 11:55 am (4 days ago)
To sunil. Sood, vodafonecare. Mum

Dear sir / madam,

I am your customer since more than 8 years.

My postpaid plan was monthly rs. 299/-

I have received a bill of rs. 2300 and i have checked and shocked to see my plan is converted to rs. 999/- from rs. 299/- without my confirmation and without intimating me. This is a crime.

I have requested your customer care to change my plan as per original plan but it has not happened since 3 days.

I don't have any other option to go to consumer court, social media to expose how vodafone is cheating their customer.

How did you changed customer plan without intimating customer?

Sir, request you to look into the matter

Dear Team,
I am(MANDAR P BAMNE Mo no - [protected]) corporate client of Vodafone form last 3-4yrs. For 4G service I selected Vodafone instead of Airtel. And my all office work in depend on your 4G network. From January 2019 I am facing issue in net at my office and home also. I am not getting 4G network not even 2G. Last month I have registered two complaints regarding same(complaint no[protected] and[protected]. After one month on 24 March I have called customer care for status of my complaint and I have got shocking reply that my complaint got closed in last month it self. Without followup, without my reply, with solving my problem how can Vodafone officer closed my complaint???????? I need clarification otherwise I will go to higher authority. I am facing same issue till now. Pathetic service by Vodafone. My all March end official work is still pending just because of your worst service. I am using local WiFi to complete my work. If you are giving this type of service to corporate client than what normal Client expect????.Again I registered complaint (no[protected] on 24april. Kindly resolve my issue as soon as possible. I will surely put porting request and change my network service on urgent basis.

Thanks & regards,
Mandar P Bamne
[protected]
Alternate no - [protected]

2G signal is captured instead of 4G on 12th floor of Capgemini, Yosemite B6. Request you to please increase the coverage area or increase the data cards inside rx/tx for better performance. This is huge campus and everyone is facing internet issues, request you to resolve the issues asap hence I will tell everyone to port their numbers.

Hello sir here is massage from sbi with all details
(Mobile number xxxxxx9238 is recharged successfully for rs. 399.00. Tid: uh[protected]Oper ref :[protected]). If not done by you, forward this sms from mobile number registered with sbi to to deactivate your user id. You may also call[protected].)
But until now my recharge not done on my no. Please refund my money back or make my recharge successful

Hi team,

This is r mahender nath one of your customer. I have been using vodafone since 4 + years with almost 5 numbers in my family. This is worst that after giving multiple complaints regarding my issue i dint got correct response from ur side. I have raised more then 6 complaints so for but i dint got correct response from ur end. I got my bill more then the normal bill in the month of jan. So i kept my bill pending n gave a complain to ur customer service. Then they told ul get a call till that u can put ur bill pending. But i dint got cal but instead i got late fee charges for next month.

Now my internet was disabled. How the u could do that. Ur service is too worst that dint even realized that i'm ur old customer still u did this to me. Ur agent in the 2nd week of feb told to put my account on hold and i did, but how the hell u gave late payment charges in me.

On this, i have raised several concenrs and i my self cleared 500 ruppes out of 750 still no use then i did rest 250 ruppes i still didn't get my internet back.

Taking this as a worst service i kept a port request still no correcy response. I just want to leave this fu king network. As per the fact i should not pay the left amount but i paid 250, still no response.

Please find my transaction for 250 ruppes.
Regards:
Mahendernath r.
[protected]

Hello sir i want incoming call deatils of 25 and 26 february 2019 of mobile no. [protected]. Asvi forget to save some important number which i recieve in the respective dates. Now im urgently required, it is very urgent pls help. Please send it in my email i'd or inbox me in the given mobile number as soon as possible. I will be very thankful to you. I

This is very surprising to me that i was harassed by vodafone from last 4 days and till now my new sims are not working.
On saturday (I. E. 23/03/2019) i went to voda store @ hari om tower ranchi for the allotment of new sim but not allotted as my alternate number was also stolen, so i request to change the alternate number but miss priyanka and mr. Mukesh told me that we will sent mail to the back end team and it will take 24 hours to change so you have to come on monday (I. E.25/03/2019) for the new sim issuance.

I talk to customer care yesterday regarding sim replacement but they denied and said it is not changed and you have to go to store only for this purpose. I went to voda store yesterday and in front of me mr. Mukesh called somebody to change alternate number, within 10 minutes it was changed and after that i was allotted new sim cards for my numbers [protected] & [protected] and he told me within 2-3 hours it may start, but till now it is not showing any networks on my mobile.

I called to customer care today morning regarding no networks i n my mobile then she is saying numbers are activated from our side, you have to visit again to store.

What the hell is this? I am not free enough to visit voda store again and again, i don't expect this type of service from voda.

As a cent. Govt employee it is not possible to visit voda again.

Please try to solve my issue asap and inform me on my friends no. [protected] and email: [protected]@gmail.com

Dear sir,

I am not satisfy with your 3g & 4g network coverage in my working area.
Hence, i thought move to airtel... Then i have started send sms to 1900 for porting...
But, i'm not able to send port message only for 1900... Error showing "message could not sent"... Tried more than 50 time...
Then speaking to customer care for solution... They keep giving non sense / irrelevant solutions: -

1. One time switch off and take out sim then insert then check.
2. Select idea network.
3. Shocking reply 'you are in roaming that's why not able to sent message'

Moreover the customer care representatives not available for last days, and they are are not giving a chance to spk...

Plz help me...
Bhanu partap
My no. Is [protected]

It's urban area near there is an international airport but very very bad network. My mobile phone is 4g. Sometimes the data service don't come only for 1 or more hours. It is very popular part of goa more population is there. Vodafone tells every hour new tower but i cannot see any tower. So i request the authority to take necessary measure and free us from the problem.

I have been charges rs.15 for each miss call i gave to my wife when she was in london for a month. Total of rs. 2500 has been charged to my vodafone number with multiple calls showing a duration of exact 1 min and rs. 15 charged for each. I have heard of anybody charging for giving miss calls to any number. When i raised a complaint with vodafone they came back saying i have called the person and its an outgoing call and not just miss call, but its impossible for any person to call somebody for exactly 1 min (With no seconds) more than 20 times. I am being fooled here, they are ok with me even porting out. I have attached a screenshot of my vodafone bill.