Vodafone India — Your Card's face value is greater than session limit | |||
As i was not satisfied with vodafone postpaid connection.i reverted back to prepaid but with the same mobile number which postpaid has. And i activated my prepaid sim by easy recharge.and when i try to recharge with 30rs ..i didn't get any recharge balance on my number and showing this error "Your card's face value is greater than session limit" . what does this mean ?? PS : I switched off and on ... i removed the sim and inserted .. i have tried all this ... Give proper resolution to customer's ... Customer people will say one thing and when i go to any vodafone store they will tell another thing ... and when both are working for vodafone .. how come customer people have diff.set of resolutions and you people have diff.set of resolutions.. Was this information helpful? | |||
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Vodafone India customer support has been notified about the posted complaint. | |||
 11 Comments | |||
Comments
its been resolved now
I try to recharge my prepaid mobile no. [protected] with 30rs ..I didn't get any recharge balance on my number and showing this error "Your card's face value is greater than session limit".What does it mean ?? I switched off and on several times ... I removed the sim and inserted .. i am now tired of all this, pls get this clear asap.
And sorry to say, your toll free persons are irritating ... they don't listen to customer, they are in hurry to disconnect the call.
Pls improve !!!
![]()
And sorry to say, your toll free persons are irritating ... they don't listen to customer, they are in hurry to disconnect the call.
Pls improve !!!
hello there!!!
i have been trying to recharge my vodafone new prepaid mobile no. [protected] with 30rs respectively but it was unsuccessful each time i try ..I didn't get any recharge balance on my number and showing this error "Your card's face value is greater than session limit"...What kind of service are you guys offering your customers, eh? what kind of a child's play is this? i need an urgent response from your end.
i have been trying to recharge my vodafone new prepaid mobile no. [protected] with 30rs respectively but it was unsuccessful each time i try ..I didn't get any recharge balance on my number and showing this error "Your card's face value is greater than session limit"...What kind of service are you guys offering your customers, eh? what kind of a child's play is this? i need an urgent response from your end.
As i was not satisfied with vodafone postpaid connection.i reverted back to prepaid but with the same mobile number which postpaid has. And i activated my prepaid sim by easy recharge.and when i try to recharge with 30rs ..i didn't get any recharge balance on my number and showing this error "Your card's face value is greater than session limit" . what does this mean ?? PS : I switched off and on ... i removed the sim and inserted .. i have tried all this ... Give proper resolution to customer's ... Customer people will say one thing and when i go to any vodafone store they will tell another thing ... and when both are working for vodafone .. how come customer people have diff.set of resolutions and you people have diff.set of resolutions..
Word of advice
For new sim holders, do a initial ₹53 recharge.
And try the top up again.
Works fine!
For new sim holders, do a initial ₹53 recharge.
And try the top up again.
Works fine!
Problem face value limit,
Please help
Please help
I changed my Vodafone postpaid connection to prepaid but with mobile number portability. I was charged Rs.100/- for the new sim and I was told that Rs. 71/- recharge value will be credited to my account/sim. However, this was not done. So, I purchased a recharge coupon for Rs.30/- and when I tried to recharge with this coupon, I didn't get any recharge balance on my number, instead showing this error "Your card's face value is greater than session limit" . what does this mean ? Customer care and Vodafone store from where I purchased this sim have failed to give any proper solution for this. My Vodafone No. is [protected] and alternate contact No. is [protected].
S.R. CHOWDHURY
S.R. CHOWDHURY
MY PHONE ALSO SHOWING Your Card's face value is greater than session limit. I spoke to customer care
they said your problem will be solved within 24 hours but nothing happened i am very much disappointed with
vodafone it seems you have very bad hiring professionals because your customer care executive have no idea
about the problem
the no. is [protected]
alternate no. is [protected]
they said your problem will be solved within 24 hours but nothing happened i am very much disappointed with
vodafone it seems you have very bad hiring professionals because your customer care executive have no idea
about the problem
the no. is [protected]
alternate no. is [protected]
I try to recharge my prepaid mobile no. [protected] with 30rs ..I didn't get any recharge balance on my number and showing this error "Your card's face value is greater than session limit".What does it mean ?? I switched off and on several times ... I removed the sim and inserted .. i am now tired of all this, pls get this clear asap.
And sorry to say, your toll free persons are irritating ... they don't listen to customer, they are in hurry to disconnect the call.
Pls improve !!!
![]()
And sorry to say, your toll free persons are irritating ... they don't listen to customer, they are in hurry to disconnect the call.
Pls improve !!!
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