Vodafone India Complaints & Reviews

Dear Sir/Mam, I saw an advertisement on newspaper (Amar Ujala) on 28th March 2015 to apply for tower.I phoned on given number [protected].I had a talk with a person name Rajesh Sharma.He told me to send him land address where tower was to be set up. I send him my land address then he told me to give registration fee of Rs. 1050 and Government tax Rs.22500.I paid registration fee and government tax on 30 March 2015.He told me that company will give advance payment of Rs. 30 Lacs, Job to one member of family, monthly rent Rs. 70000 for 20 Years. Then after he told me that our saving accouting is not acceptable for clearance of Rs. 30 Lacs Cheque and I got message from SBI Bank that you have to deposit 49000 to convert saving account into current account.I paid amount 49000 also .Till now I have paid total 3, 30, 550 Rupees and all these amount are paid in the account name Rajat Sharma who is from Rohtak Haryana. Rajat Sharma's A/C no-[protected] (OBC Bank).Please help me to find such fraud people otherwise they will make fool of many people. Regards, Aarchana Thakur Phone no- [protected] Email-archana.[protected]@gmail.com

Quick Bill Pay Transaction Success Your payment has been successfully received as mentioned below. Payment in your Vodafone account will be updated in approximately 4 hours. Please quote your Payment ID for any queries pertaining this transaction. Payment ID CINB[protected] Transaction Date[protected]:51:54 Mobile Number [protected] Relationship Number 1.31331993 Email ID [protected]@gmail.com Payment Amount (INR) 610.00 Payment through Indian Bank

I have vodaphone cell no [protected] from last 10 year, currently i have network problem from this company, in my office mobile phone tower not meet and call not connected, i inform 2 time to its customer care help line number 199, but they have disconnect call and not proper answer and call transfer to his internal department, so here i write for my problem solution.

Dear Sir/Madam, I the undersigned having mobile no [protected] would like to bring to your notice that recently from past 10 days I have been receiving SMS from Vodafone that I have utilized additional 200MB of internet usage every day. I have received SMS yesterday from VG-Vodafone at 6.29 pm stating that my unbilled amount is Rs 3254. I have been using the present connection for more than 2 years and the bill amount never exceeded more than Rs 800/- on an average. I called the vodafone toll free number and I was shock to hear from the auto dialler that my unbilled amount is Rs 8395/- as on 28th April 2015. I got an opportunity to speak to Customer service Executive and asked for the unbilled details for he never furnished Sir, I hardly use STD calls, I do not travel much therefore there is no roaming charges. I am surprised for the amount o[censored]nbilled amount imposed on me. I do not understand the level of inconsistency about the information the company is sharing with the customer. I request someone from you team to address my issue else I am constrained to opt for another mobile operator Regards, Pradeep Poojari

My prepaid mobile number is [protected] and I checked with *111# service of vodafone for a night data pack which shows 29rs pack and data for pack is 500 mb it is valid for 12am to 06 pm for 01 day only so go to nearby retailer and recharged the same but service activated for me is 30 paise for all vodafone calls so I called to vodafone customer care number 199 and said my issue but there is no proper response and even never given my complaint number to he is just saying that 29 recharge will work only if recharge is done through mobile it should not be done online or with retailer but no such words are given in *111# service and very cc response from vodafone kindly take action as soon as possible and kindly revert me regards mohankumar [protected]@gmail.com

My mobile number [protected] I have recharged twice during last ten days and rapidly the data part is eating the money with erroneous consumption on my Samsung Duos, after logging into email account once it started to show previous folders which are of no current significance and old sms of no current use and all the moeny is drained out

I had activated 1 GO 3G data plan on my no [protected] yesterday at 1148AM, the balance of RS 249 is deducted and received message of data plan activated with data balance 1024MB. Suddenly after few minutes I received message that my data plan has been overwritten with some stupid daily data plan. And now your customer care inexperienced tele-caller is not responding. Kindly either give me back my balance or put me into the actual data plan which I ha e spent for ASAP. This kind of cheating is intolerable and annoying. Kindly do the needful at earliest to avoid any consequences

I am Dibakar Ghosh bearing a Vodafone number [protected]./ ([protected]- Alternate) I have lodged complaint twice in vodafone care and unfortunately you people come up with fake promises all the time. 1. On 29th march 2015 i requested for a booster pack of INR 100 and i could not avail the pack because you did not activate it but i had to pay the money. When I lodged a complaint about it you did not take any action. 2. I changed my 3G pack from 3 GB to 4GB unlimited in the month of April but by 15th April when i consumed 3 GB you reduced your speed to 64 kbps. When i lodged a complaint against it again you have taken no action and now i will have to pay the money without availing the pack. This is really shameful and pathetic that vodafone has such fake and illegal system.I will definitely take this up in consumer court if you do not manage by bill accordingly this month i will lodge a legal case against you.

I have been using my vodafone number but due unavoidable circumstances I was not able to use my number. Vodafore has deactivated my number and I have went to their ministore several time but they had not activated it and finally one day they told me it was given to another person. I am really disappointed with Vodafone for this as I have business contacts through this number also some of my relatives have this number. I find it is frustrating and I want vodafone to solve this issue immediately.

Hello, My Vodafone number is [protected] and I was a satisfied customer of Vodafone company untill a few months back. But, now it seems to be changing as lately I have been charged rentals for services I never activated... I got an sms an hour back, at 22.11 to be precise... It said that I have activated a service called HOTSHOTS and have been charged Rs. 90 for the same... I was shocked to say the least as I never activated a service like this... I immediately deactivated the same by sending an sms to 155223... The service was deactivated immediately, at 22.13 I got the confirmation message of deactivation... But, when I called at the customer complain centre to register my complaint and ask for refund of the rental charged... The representative outrightly refused me... This is not the first time that this is happening... Few months back also, I have been charged for a service named TINY TV... At that time also, I deactivated the service immediately...but, still rental was charged in my bill... On calling complain centre I was told that if I would have complained within 24 hours... I would have got my refund...Now, this has become a monthly occurance... If my money is not refunded back... I will port my number to another telecom company who values their customers and doesn't rob them... Kindly register my complaint and refund me my money... Thanking you in advance.

firstly m fed up of your customer care executive's silly excuses or replies. M unable to understand why a rental of rs 45 is being deducted repeatedly despite of deactivation of the service. Another problem is a technical one as no vodafone user is able to use the internet connection in our locality as sim is unable to fetch any sign of net connectivity e.g. E or H. Pincode - 531163 plz do the needfull and reply at the earliest. Thnx U

Hi, This is timoti I have a problem with Vodafone service Phone numbers.I canceled the [protected] [protected] numbers and I converted the [protected] number from postpaid to prepaid (near secundrabad railway station vodhaphone store) they said [protected] [protected] two numbers canceled and for [protected] number from postpaid to prepaid convertion take 5 days time.they given new sim with [protected] number. but after 5 day i checked with new sim but that one is not working. Now they are sending the Postpaid bills for that numbers.and demand notices for payment Please look into this problem. my number is [protected]. Thanks timoti.

I've no idea what is this look @it service and what it is used for I've lost my money. Stop cheating people by saying we have activated by clicking the add then y do you make such adds. I've lost 45 rupees and got the message on may 1 there will deductions again from my balance I am going to take this complaint to consumer court.

Dear Team, I had purchased a postpaid vodafone internet dongle ([protected]) on 8th Jan 2015. While purchasing, I had already paid for 3 months 4GB plan - an amount of Rs 2500. Ideally I should have not got a bill for first 3 months since it was already paid. But I got the first bill in March itself. The bill sms said that "Please ignore if already paid". So I ignored it. But after few days, my sim card was suspended. I found out that due to vodafone's mistake our services were suspended for not paying the bill. After visiting vodafone store for atleast 10 times and 15 days of follow up with unresponsive customer service agents, I got the internet working again. This itself was a horrible experience. To add to it, I have received another bill now, which should not have come as it is already paid as part of 3 month plan. Ideally the first bill should come after 8th May 2015. I fail to understand the poor service and the level to which you have been testing a customer's patience. This is the worst customer service experience I've had so far. Get this resolved on utmost priority else I'll have to escalate to further higher authorities. Gaurav Jain

I top up my vodafone mobile ([protected]) with rs 70/- and get the talk time of rs 61/- on dated 27th April-15. But today dated 28th April there has been deduction of rs 58/- from my A/C.i don't know why this has been done.i talk to customer care executive's but many time but they did not gave me stisfactory answer.

In my March, 2015 bill I have been charged Rs.99 for 'wapvilla_ppd' download. I spoke with Vodafone customer care and and got waiver. Again in April bill which I received just today, again they charged me Rs.149 for d2c_mazaa_149 and Rs.75 for d2c_mobilart_75. I dont even know what this mean. I never download anything using Mobile internet. And I'm preety much sure, that this time also I haven't download anything. So this time also I called up their customer care number and lodged a complaint about that. I have two VODAFONE RED connection and paying the bill without fail. If I dont get any permanent solution for these kind of wrong charges, I will cancel both the numbers. Bill number: [protected].

Sir, On dated 27/04/2015 at 05:38:52 PM, I visited your authorised Krishnanagar Service center (W.B.) for Sim related problems, but the office persons are not interested to listen my complain, they talked to each other of their personal matter, after some times I, leave the Service Center without getting any service from your end. If the customer care is not your 1st preference, then why you open this type of customer care center for every district ?

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Really fraud may be happening with the document taken from each customer . My address my mail id and DOB also updated is incorrect.

uneducated guys are sitting at the outlet

Earlier the sim given to me was not updated, but a diffrent sim was updated. Now when the sim is received when i called 117 to activate the number the address and details are also diffrent.
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THIS IS HAPPENING AT THE OUTLET WITHIN THE CAMPUS OF INFOSYS PHASE 2 - PUNE
FRAUD IS HAPPENING- MY NO [protected]

vodafone has charged me for Internet uses which i have never used . when i called customer care they asked me to visit voda fone store but they also refuse to listin any thing . i have a different number for Internet and that from voda fone also for last three months bills is raised for wrong invoice. There is no response from voda fone side will any one revert me . I will dective my other number very pathatice service (Customer care/Voda fone center)

Online recharge says success, but my number [protected] is not recharged.Money debited from credit card. Look in to this and resolve.Order No:o[protected] Payment DetailsPayment Transaction Number : CCMP[protected]Transaction Status : Successtransaction Date and Time : Apr 28, 2015 02:01:49 I have got confirmation message to my mobile, but mobile is not recharged.