Vodafone India Complaints & Reviews

I've no idea what is this look @it service and what it is used for I've lost my money. Stop cheating people by saying we have activated by clicking the add then y do you make such adds. I've lost 45 rupees and got the message on may 1 there will deductions again from my balance I am going to take this complaint to consumer court.

Dear Team, I had purchased a postpaid vodafone internet dongle ([protected]) on 8th Jan 2015. While purchasing, I had already paid for 3 months 4GB plan - an amount of Rs 2500. Ideally I should have not got a bill for first 3 months since it was already paid. But I got the first bill in March itself. The bill sms said that "Please ignore if already paid". So I ignored it. But after few days, my sim card was suspended. I found out that due to vodafone's mistake our services were suspended for not paying the bill. After visiting vodafone store for atleast 10 times and 15 days of follow up with unresponsive customer service agents, I got the internet working again. This itself was a horrible experience. To add to it, I have received another bill now, which should not have come as it is already paid as part of 3 month plan. Ideally the first bill should come after 8th May 2015. I fail to understand the poor service and the level to which you have been testing a customer's patience. This is the worst customer service experience I've had so far. Get this resolved on utmost priority else I'll have to escalate to further higher authorities. Gaurav Jain

I top up my vodafone mobile ([protected]) with rs 70/- and get the talk time of rs 61/- on dated 27th April-15. But today dated 28th April there has been deduction of rs 58/- from my A/C.i don't know why this has been done.i talk to customer care executive's but many time but they did not gave me stisfactory answer.

In my March, 2015 bill I have been charged Rs.99 for 'wapvilla_ppd' download. I spoke with Vodafone customer care and and got waiver. Again in April bill which I received just today, again they charged me Rs.149 for d2c_mazaa_149 and Rs.75 for d2c_mobilart_75. I dont even know what this mean. I never download anything using Mobile internet. And I'm preety much sure, that this time also I haven't download anything. So this time also I called up their customer care number and lodged a complaint about that. I have two VODAFONE RED connection and paying the bill without fail. If I dont get any permanent solution for these kind of wrong charges, I will cancel both the numbers. Bill number: [protected].

Sir, On dated 27/04/2015 at 05:38:52 PM, I visited your authorised Krishnanagar Service center (W.B.) for Sim related problems, but the office persons are not interested to listen my complain, they talked to each other of their personal matter, after some times I, leave the Service Center without getting any service from your end. If the customer care is not your 1st preference, then why you open this type of customer care center for every district ?

|

Really fraud may be happening with the document taken from each customer . My address my mail id and DOB also updated is incorrect.

uneducated guys are sitting at the outlet

Earlier the sim given to me was not updated, but a diffrent sim was updated. Now when the sim is received when i called 117 to activate the number the address and details are also diffrent.
O
THIS IS HAPPENING AT THE OUTLET WITHIN THE CAMPUS OF INFOSYS PHASE 2 - PUNE
FRAUD IS HAPPENING- MY NO [protected]

vodafone has charged me for Internet uses which i have never used . when i called customer care they asked me to visit voda fone store but they also refuse to listin any thing . i have a different number for Internet and that from voda fone also for last three months bills is raised for wrong invoice. There is no response from voda fone side will any one revert me . I will dective my other number very pathatice service (Customer care/Voda fone center)

Online recharge says success, but my number [protected] is not recharged.Money debited from credit card. Look in to this and resolve.Order No:o[protected] Payment DetailsPayment Transaction Number : CCMP[protected]Transaction Status : Successtransaction Date and Time : Apr 28, 2015 02:01:49 I have got confirmation message to my mobile, but mobile is not recharged.

MYDALA - Deducted Rs. 99 from my Vodafone number without my confirmation Hi, On 16 April 2015 I was browsing internet on my touch screen phone. On the top of the page there was an advertisement about some i pad package. While browsing the news on the page mistakenly the advertisement bar got touched and it deducted Rs...

Vodafone is one of the worst company I have ever had as a service provider. Not only the customer care team, but the Nodal team is also pathetic. I'm having Vodafone post-paid no and activated Rs. 499/- plan. Last week I requested for a plan change to Grand 1299/-. I have requested through many channels like your Vodafone store, customer service, chat, emails etc. and spent a lot of time, still dumb company is not ready to listen. I got to know only a common response from all the above channels which is SORRY. From them I learnt that I'm having the family plan so can't change the plan during the billing cycle. I don't understand, how come my plan got converted into family plan. And moreover, I requested for a plan change around 20th April, 2015 at Vodafone store as my bill generation date is 25th every month, still they want me to wait for next bill generation date. Vodafone sucks. Pls don't go for this unethical company!

Sir, I have two Vodafone connections having corporate plan. No are: [protected] and [protected]. From the last couple of months I was thinking to move from Vodafone network to other network. For this I generated a porting code for the same and I got post code starts with "CVD". I went to other network operator and gave tht porting code. They decline me as it was started with "CVD". I contacted Vodafone store to check the issue and I got the info that, my number has contractual obligations. After this I send a mail to the Vodafone corporate mail id for the same as I am individual pay of Vodafone bills so how my number can be any contractual obligation? I got the response from Vodafone to contact to my relationship manager. The RM that they provided name was" shambhu" I contact to Mr shanmbhunath" by mail id as no was not given by any customer care or corporate but I was unsuccessful. After some follow-up Vodafone corporate told me that your RM is changed from Shambhu Nath to Piyush. Again after follow so many times by the mail to piyush, he finally replied that your contractual obligations are removed now and you can port it by cleared unbilled amount. I did what he told to me .But the same issue was facing. I contact to nodal Vodafone, Mr Rahul Chandaliya support me a lot but finally the same issue i am facing . The mail chain I started on 25th march . From till date to today my issue is still open. It is very ridiculous, any no one is able to help me . I don't want to become a customer of Vodafone. It is a force that till my number will not port I need to stay with the stupid Vodafone. I need your quick support to Port out my number.

hello look @ it service is activated on my [protected] no on 24th April 2015 and 45 rs has been deducted. i did not active it and 45 rs has been deducted by vodafone. i truly believe in vodafone network. i am satisfied with its internet service and i am a long time customer. but this kind of loops in service is really worrisome. please do needful. thanking you!

Hi, i spoke to your advisor named as k.pandari maruthi reddy, as he informed me about th3 excess information about my bill, where i have to pay 3800rs for what Internet no ways i haven't infact used so much, the female i spoke to days back said u can use ur current plan but after your Internet gets over u will still be able to use the 3G speed with out get charged on thr bill, so as i know now it's all fake that female is a lied, made good hopes with a customer wasn't right, i will not pay so much of amount of money because my bill doesn't go up more than 2200rs, you can ask that female to pay on my behalf i wil only pay the amount which i normally pay each month the excess will b paid by her.and trust this situation makes me hate vodafone badly after being a loyal customer since so long i will never refer anyone and i dispute the charges Applied with out my knowledge. Thank you Roger cole.

Bill No : [protected] I got charged Rs. 248 for Surprise 'Value Added Services' I am well educated about how mobile works. I never clicked on any third party link nor download anything. I got bill for following services which don’t even make sense from their names. Executives couldn’t explain what I was charged for. Details are as follows: d2c_mazaa_149 and d2c_mydala_99 Tried to complain by calling care, but Executives put call on waiting for more than 30 min two times before I disconnected. When asked to talk with seniors, the call was again put on hold. It is a humble request to Vodafone to come clean on this and explain me what’s needs to be done. Because of you guys I have to skip my 2 days meal to make up for money and trust me when I say that. It is sad but there are multiple complaints on consumer forum about the same.

Dear All, Myself Pradeep shukla, on 30th march;2015 i request to close my sim [protected] & sim was successfully blocked. But today as on date 27.04.2015, Vodafone itself open the sim with their own wish. I called customer care and also discussed with them about the problem but first Miss Sakshi (Customer Care), she hold the phone so long and then cut. After that again i called Miss Nagma (Customer Care) she said network problem so i cant help you & not even gave me complaint number. I request you to block my sim Immideately because am not responsible for any kind of Bill if it generates for M/o April. Address : Block 43/4b, Gole Market, Sector 2, New Delhi-110001 Mobile : [protected]

Vodafone activated...MI_cap_750_30d_r_promo_3g activated by the company without consulting me & when contacted customer care they give silly answers & justification for 750 pack.

Relationship no. 4.8132.00.00.100318

I have 250 Plan with 1GB 3G available on above relation ship number. I got excessive bill in the month for Feb 2015, when contacted Vodafone customer care they say, I used 250MB extra which is beyond 1GB limit & they charged 4 paise for 10KB, which costed me almost 800rs extra & they told they adjust 750 i[censored]tilization is not crossing 1GB,


When I get 1GB for 250Pack, why should I be charged 800rs for 250MB extra usage ? or beyond 1GB usage 3G should not work at all.

My number is [protected] ontact UsCareersShow more.. #2592222 My harjinder singh Complaint Filed on: 27/04/2015 | Loss amount: Rs. 11800.0 [protected], due to unnecessary extra charge of Internet I have not deposited my bill, when I was going to the Vodafone office in punjabi bagh new delhi, they told me that we are not authorised to give u any type of help so whenever the customer care executive will call u then you tell your story and they will give you the possible discount. So one day one of person will call me and I told the whole story then he will understand and give me the waver of 5900 approx, my total bill amount is 11800 approx so the amount will be rs 5900 . I will agree to deposit such amount, but I want to pay in two months because I m not much capable to deposit 5900 in one shot, then your executive, one of lady ask me that how much u will pay now I said 2000, and I said that if I pay this amount shall my number will be start or not then she reply affcource yes, I deposited in kiosk next day, my number will be activate . But then 7 days later my number again stop again they called me and asking for money I said I have to deposit rest of the money to next month but they not listening me and again they stop my outgoing and then incoming also stop what should I do now can you please guide me, I m vodafone customer from 2003 or 04 this type of regard or respect vodafone will give to their customers . In my opinion vodafone will cheat me . I can't imagine this thing happen with me as I m the very old and loyal customer of Vodafone even my whole family will use this network. If vodafone wants to talk so please call on my another vodafone number [protected] this my true statement.

Sir, I am using mobile no.[protected] for last 15 years & must have paid more than 7 lacs during this period.Just because i delayed payment of Rs 1500 for a month, my mobile was put on suspension and even after making payment the same is not retrieved. Such a rude treatment is not expected from the company after so many years of association, where in I never question company's billing and charges. Hope the company understand or i revert the same way. Regards MAHESH MENDIRATTA KOLKATA

DIR SIR / Madam MY VODAFONE NO. THIS [protected] SIR I HAVE PAID TWO TIME SECURTY PAYMENT AND DOUCEMENT BUT MY NUMBER IS NOT OPEN YOUR VARIFICATION AGENT BAGED EXTRA PAYMENT AND SAYS YOU NOT GIVEN RUPPES YOUR NUMBER IS BLOCKED, SO SIR/MADEM PLEASE HELP ME NAME RAVINDER ADDRESS- VILL+POST- ASAUDAH TODRAN DOB- 08/10/1980 MOB NO. [protected], [protected]

Have purchase Rs.20 Vodafone top up voucher Card But Pin Number Is Damaged after scratching a bit too hard . Please Give Me Secret Pin Of This Card On My Number . My Mobile Number And Recharge Card Details Mobile Number: [protected] Serial No. Of Recharge Card:55292657 secret number 70772556_ _ _ _ _