Vodafone India Complaints & Reviews

I have vodafone postpaid mobile number : [protected] for over 6 years. I travelled to US in January 2015 and requested for basic international roaming facility on my number. When I landed in the US on Jan 26th, my phone did not have network coverage. As a result, I faced great difficulty in connecting with my family and had to purchase another sim there. When I came back to India on Feb 3, 2015 I went to the nearest Vodafone Store and checked with them regarding the no service issue. To my surprise, I was informed that the services were suspended due to non-payment of bill. Since, i had paid my bill in January before leaving, I checked on the amount which was shown as Rs 7000/-. On further enquiry I was told that Rs. 6000/- were due to data roaming charges. When the basic international roaming pack does not have roaming facility and my number did not have coverage. How can I billed for usage of internet? Since then I have visited the Vodafone stores several times to resolve the issue and also mailed the customer care multiple times. However, they have been unresponsive and have not shared the details of the bill. Last week I have got a legal notice that futher threatens me to pay the amount of 7k along with additional 1 k as interest. This is coercion. Threatening someone to pay up without giving full details is harassment and coercion. Its high time Vodafone responds to this issue with urgency rather than troubling consumers with legal action while inflating bills without giving details

Hi, I had recharged my vodafone no [protected] on[protected] through mobiwik and my available balance win the payment card was 213 so I recharged the complete amount but I was credited only talk time of 59.46 and access fee of rs 130 was debited when I spoke to customer care today the told me they don't have any offer for that amount and company has paid me talk time of 59.46 as good will gesture when I told about my money being debited they told me they cannot credit it back.i have been cheated as company has taken 130 as access fee and I don't have any benifits for my money. .I need my money ack.worst experience with Vodafone

Dear Mr... How can I get the money back from my bank SBI when it is already charged by your co-partner BillDesk (your payment gateway) vide transaction reference number BSBI[protected] dated 29.04.2015 on account of recharge of Vodafone Mobile No [protected] If the same is not your record than where it has gone ? your payment gateway BillDesk is also confirming the same chrge of Rs. 100 with above mentioned transaction ID.The BillDesk Reply is mentioned below. It is not a matter of Rs.100 but of your working and response to your customer, totally unsatisfactory. P C Naithani, Mobile No [protected] prakash.[protected]@gmail.com copy to:-THE TELECOM REGULATORY AUTHORITY OF INDIA Mahanagar Doorsanchar Bhawan, (next to Zakir Hussain College)Jawaharlal Nehru Marg(Old Minto Road) New Delhi : 110 002

Rs 98/- debited from main balance on 01 may 15 at 0637hrs for downloading something where as i have not tryied for download anything that time. More over i have internate pack then why this is debited from main balance. I called to customer care .they assure me to refund within 2 hrs. After 12 hrs again called because refund was not done. They also assured me to refund which will take some time. But till this time i have not received refund.. why.

I had got a recharge of Rs. 251.00 for 3G today at 9.46 AM for my no [protected]. I got a message from Vodafone at 9.48 AM saying that "Your Internet pack is active now valid upto 29.05.2015 23:59:59. Bal: 1024 MB". At 10.40 AM, I got a message from Vodafone saying "You have reached 80% of the pack limit on your number[protected]. You still have 198.00 MB balance". Thereafter, at 10.43 AM, I got a message saying I have exhausted the Internet pack! I called Customer Care to complain as I do not use 3G for any thing other than Whatsapp, FB, Gmail and very occasionally to search on Safari. I have been using 3G for a long time and if you check my usage, it is always consistent. Moreover, I have a holiday today and I was using my laptop to browse FB. So it is absolutely ridiculous to think I have used so much Data that it got consumed totally by 10.43 AM!!! I made a written complaint also via email. Thereafter, I recharged again for Rs. 501.00 at 19.25 PM and also got another recharge of Rs 251.00 for 3G at 19.34 PM. I got a confirmation from Vodafone at 19.36 PM that "Your Internet pack is active now valid upto 29.05.2015 23:59:59. Bal: 1024 MB". At 20.20 PM, I got an sms from Vodafone saying "You have reached 80% of the pack limit on your number[protected]. You still have 198.00 MB balance" and at 20.31 PM, I got another message saying I have exhausted my Internet pack and not only that, the entire amount of Rs 501.00 which I had recharged also got deducted!! We called up the consumer care and they have no reply but to say its due to browsing. This is really ridiculous as I did not even touch the phone after recharging in the evening. The customer care rep kept us on hold for nearly 8-9 minutes and hung up on us.

My name is akhileshver pratap singh.Me and my wife sapna singh are users of vodafone from past 3 years. From today my wife is not able to make a call from her number ([protected])while she is able to receive calls. To troubleshoot i exchange handset of my wife with mine. The problem is in the sim rather than in the handset.after that i called on vodafone customer care(199) and somebody attended my call(he did not tell his name while he should).I told him my problem and than he told me to hold and cut the call.I called again and this time i asked the name of person who picked my call. After asking 3 or 4 times he told his name is PRASHANT and till than he kept ignoring me. Now i am not sure whether he told me his name or others as he was not willing to tell his name. When i narrate him the problem he misbehaved with me. Everything which i told him he make me to say again.he asked me for the balance in the mobile.i told him 200, again he asked me what is the balance.this time i told him to check the balance on that he replied that i asked for his name and now he is asking for my balance.did i did something wrong when i asked for his name while he should tell me his name at the first place.After he asked for the fourth time about my balance i cut the call. After wasting so much time on bad network and calling two times at customer care now i am waisting time on lodging the complain on my mobile.kindly resolve the problem and take action against both the guys. Your unfortunate customer Akhileshver pratap singh [protected] hiAkhi

Very bad service I have seen by VDF in Bangalore, India. I had applied for SIM porting to Airtel but request rejected as i didn't use VDF more than 90 days I'm really Pissed Off. i Hate Vodafone Service :( Are Vodafone provider doing this to earn more money?? becasue call always getting drop before completing the min. and they charge for 1min /Pankaj

I opted for MNP from vodafone to airtel, as I have joined Airtel. On 20th I generated the code and filled up all the formalities with Airtel. On 22nd I paid an amount of 600Rs to vodafone as bill was not generated yet. On 29th I received a message from vodafone stating that we have received your porting request VD613292 date 29Apr15. We will validate your request and will revert on confirmation by 96hrs TAT from the time we received the request from MCH. - 11.26am 29th April'15 Then I checked my bill which was generated on 29th, there was 33Rs pending. For that I paid 200Rs at that very time to vodafone. 11:45am 29th April'15 Today i.e 2nd May 2015 at 12.25pm I received a message from vodafone stating that, Your porting request VD613292 date 29Apr15 has been rejected due to this post-paid subscriber has outstanding payments due. I tried talking to customer care, but they were of no help and they kept asking me to generate the code again and go through the formalities. So as they will reject my request again with some lame excuse. I have been getting continuous calls from vodafone asking me why do you want to port, even though I told them reason multiple times. I'll request you to please look into this, this type of pathetic service is not acceptable. Name: FAISAL MUAZZAM Mob:- [protected]

Dear sir/madam, I am Deepika bisht using Vodafone ( [protected]) network for past several years, I was happy using this network i have more 2 Vodafone networks in my house but from past 1.5 months i am facing problem related to network, i complaint may a time but no one solve my problem, in between may of your customer executive misbehave with me. they ask for hold and then they have not communicate with me, one day i wait approx 34 min. you have all the records you can check. i just want an action regarding those people who did such pathetic behavior with me...

My vodafone number is [protected], now few days i can not acess whatsapp, facebook massenger with vodafone connection, but the same i can use with others network (airtel) it is not my mobile handset problem and this is not only my problem it is also our frnds problem. Altough i can acess internet via uc browser, i called the vodafone care but they are unable to solve my problem, now a days vodafone network become worst day by day so i complaint through consumer complaint. Pls solve that problem other wise i will port out from vodafone

My vodofone number has 3g 255 rupees pack activated just 2 days back . Today somone has mistakenkly recharged my nmbr with 35 rupees . Which is a 2 g pack . Vodafone has overridden my 3 G pack with 2 g and i have also lost my whole 3G available data . This is completely insane .. when i talked with customer care they are ignorant .even are not able to serve customer properly .

Hello! Look @ it service is now active on your number, as requested.This service is valid till[protected] and a 15 days rental of Rs.45 has been deducted.Your current Balance post service activation is Rs.64.763.To deactivate SMS STOP to or call 155223(toll free). Sudhakar [protected]

Dear Sir, I bought a Samsung Galaxy Grand Neo Mobile Phone with a offer 1GB 3G Data /Month for 2 Months on Vodafone. So I bought a Vodafone Sim Card which Mobile Number is [protected] after verification it was activated. Then they gave me 1GB 3G Data before FRC ( FIRST RECHAGE COUPAN) and after FRC it was lapsed. Then I called to Customer Care and told the above said matter to get my data balance but they denied to refund my data balance. My question to them why they are cheated to me? why they was giving me data balance before FRC, where FRC is compulsory to generate all the processes. Please Sir, See the matter. Thanking you. My email id is ([protected]@gmail.com)

i ported my number to vodafone to which the offer is get 72 TT AND 30 PAISA/ PER MIN ALL LOCAL CALLS FOR 90 DAYS, i got only the TT, my current tariff for local call is almost 48 paisa per min, called call centre regarding this issue no one taking complaint and no hope of solving the issue number ported": [protected] port date 17/4/2015 circle: maharashtra

iam a vodafone customer who called into vodafone customer care requesting them to port the network from vodafone to airtel due to personal reasons, and requested for there assistance, as a courtesy since iam its customer from 5 years. after going through hell ride for over a week with some fake english accent talking women i thought my problem was resolved. For my surprise i get a bill of 4000 instead and my postpaid plan is changed to 1299 which is supposed to be vodafones most expensive(highest) tariff. i went to the store so many times they wouldnt care, i speak to vodafone care team every day they say they cant do anything, when asked for superiors they say they r in meeting always, go alone know what are they doing to make the world a better place.iam sure they are planning and making strategies on how to loot a customer. to my troubles they have disconnected my outgoing facility too...all i want from them is a clarity on the things on how it happened and is as simple as that. and i get nothing. Tried complaining too but hopeless of a reply. i just hope they level up or just get out of this country. my vodafone # [protected] Yogesh [protected]

I was using TATA DOCOMO number [protected] I was dissatisfied with the service so I wanted to switch to vodafone. Therefore i paid my due amount to docomo and requested vodafone representative for porting my number on 3rd April. I waited for 7 days but my new VODAFONE card didn't get started. Therefore I again went to vodafone and they say that I will have to request UPC code again for porting. So I requested a UPC code again from docomo. But docomo people say that they did not receive any request from vodafone for porting my number. And therefore my bill for this month is due. My complaint is against VODAFONE for not porting my number, and therefore I am liable to pay my bill which I ha vent used at all. My email: [protected]@yahoo.com contact number: [protected] thanking you Ankit Dattani

my number [protected] was debited illegally and fraudulently with Rs. 149 for downloading some strange chargeable link which i never clicked or downloaded in reality.Its very embarrasing as two days same thing happened and 75 was credited back to me and now again they deduct Rs.149 fraudulently.Give my hard earned money back.Stop this thing immediately so that i dont have to face it in future. Amit Kauri [protected]

Dear Sir, I have received my postpaid Vodafone mobile bill for the number of [protected]. Bill amount is showing Rs. 2, 432.04. I have checked my bill details and found that Vodafone has charged Rs. 1, 850.00 against an ISD call on [protected] Number. The call duration is showing 37.00 Minutes. Call date is showing on 13.04.2015. I want to know you that I have never call to any ISD Number. Please remove the fraud amount of Rs. 1, 850.00 from my bill. If you can not remove this from my bill then please let me know, I will not pay the billing amount of Rs. 2, 432.04. If you can remove the amount 1, 850.00 then it is ok, if not then I do not want your connection. Thanks, Rajeev [protected]

Hi, I am isha grover my vodafone no [protected] Its been 7 years i m using this connection, earlier it was all good, but from last 3 months when i recharge 3 g plan on my phone within a day its exhausted, same problem i got from last 3 month, but when i complaint regarding this matter one of agent called me n reimburse 300 rs out of 650 rs and no reason ws given why my 3 plan got automatically exhausted i agreed for taking 300 rs back because there was no other way, but let me clear you (VODAPHONE TEAM)i used to close all application on phone, you cant blame for this. Is it scam ? else other way to earn money? What should i do now?Is there someone who can help me?

Dear All, Be careful about these numbers :[protected] / [protected] A man calls from these two numbers and asks us about credit card information urging us to give him the details to increase / top-up the credit limit of the card. I request everyone those who read this information be careful about such fraud calls. In True Caller, He has mentioned the name as BANK VERIFICATION. Don't share any details about your Credit cards also don't share your debit card numbers, pin number of the debit card / credit card OTP number etc., Take Care. This guy seems to be from Delhi. Bank / Police / Social welfare organisations should take action against such people who try to cheat other people.