Vodafone — unwanted activatedc services and dudected amount for my balance.

 
18 Reviews
 nitinkhera
vodafone guys really you are bunches of thugs. i brought a prepaid no. [protected] 3 days ago. i am suffering from unwanted balance deduction cause of unwanted and unnecessary services which was activated by vodafone automatically. when i called customer care they are saying they can't activate this service you clicked on link that is why these service activated on your no. but i want to tell you something i have not clicked on any link but these services have been activated without any efforts. in last 3 days i have lost 90 rs. without any reason. according to Vodafone i have activated following services 1) ganna khazan 2) tube world 3) vip game pack can anybody tell what is use for these services because i have no use of these services. even i don't know what is tube world. i have not used these services at least one time. so why should i am paying for it. when i am calling to customer care services they are talking very rudely. i talked with Vodafone representative his name is soamandeep singh. when i talked to him he said you know we can't help you so why don't you disconnect this call. guys seriously i would never ever re command Vodafone services for anybody.

Complaint Status


[Jun 23, 2015] Vodafone India customer support has been notified about the posted complaint.
Complaint comments  17 Comments     Updated: Share0Tweet0Share0

Comments

Now Vodafone too? Seriously..I ported from Airtel to Vodafone because of call drops and unauthorized deductions few years back! Now same thing is happening with Vodafone! The way customer care people talk as if we are lay people is ridiculous. What a shame Vodafone is doing it under the caption "More for you!".
vodafone guys really you are bunches Greatest Thugs and Pickpocket I am using prepaid number [protected]. i am suffering from unwanted balance deduction cause of unwanted and unnecessary services which was activated by vodafone automatically. when i called customer care they are saying they can't activate this service you clicked on link that is why these service activated on your no. but i want to tell you something i have not clicked on any link but these services have been activated without any efforts. in last 3 days i have lost 90 rs. without any reason. according to Vodafone i have activated following services 1) ganna khazan 2) tube world 3) vip game pack can anybody tell what is use for these services because i have no use of these services. even i don't know what is tube world. i have not used these services at least one time. so why should i am paying for it. when i am calling to customer care services they are talking very rudely. i talked with Vodafone representative his name is soamandeep singh. when i talked to him he said you know we can't help you so why don't you disconnect this call. guys seriously i would never ever re command Vodafone services for anybody.
Unwanted deduction of money..though no request was given...is this the way vodafone treat their customers...redeem back my balance
Today, on 30.12.2015, Vodafone has deducted Rs.35/- from my balance in Mobile No. [protected](Kerala)
saying I have requested for Tube World Pack. I have not requested any such pack knowingly. On my messaging them
through their toll free number 155223, they say Tube World Pack has been deactivated. But I have not yet received
Rs.35/- back. I request Vodafone to return Rs.35/- as soon as possible.
Today, on 30.12.2015, Vodafone has deducted Rs.35/- from my balance in Mobile No. [protected](Kerala)
saying I have requested for Tube World Pack. I have not requested any such pack knowingly. On my messaging them
through their toll free number 155223, they say Tube World Pack has been deactivated. But I have not yet received
Rs.35/- back. I request Vodafone to return Rs.35/- as soon as possible.
[protected] (Kolkata) It is my prepaid no...35rs has been deducted from my account without any intimation...please return me Rs 35
Vodafone services are just hell .They are automatically deducting our balance by activating unwanted services .please do something regarding this issue .
Recently my Vodafone number was activated with VIP games without my consent they send one SMS to active the VIP games so 15rupess deducted from your account after that I was recharging my no again then also they deducted my balance ₹15 I stop this service through 155223 but no use so what I do next due this reason Im not recharge my Vodafone number long time
wat D heck... Vodafone... give me my money... when did I click this tube world pack... give it back...

Tube world is activated on my number [protected], haven't given any consent, and basically I don't what this tube world is all about. But going by the comments I see its some nasty bug, I trust Vodafone is not a thug, Plz DE activate this bug
I did not download or search about tube world pack, Rs 35 diducted from my vodafone number.same case happend before one week. What is this??any one can help or shoud change service provider suggest me
manas kr's reply, Dec 13, 2016
I have contacted customer care.according to them I have clicked the link.but I did not. I want to get back my balance
Scoundrels
Today, on 01.03.2017, Vodafone has deducted Rs.35/- from my balance in Mobile No. [protected](Bangalore)
saying I have requested for Tube World Pack. I have not requested any such pack knowingly. On my messaging them
through their toll free number 155223, they say Tube World Pack has been deactivated. But I have not yet received
Rs.35/- back. I request Vodafone to return Rs.35/- as soon as possible.
I was charged the same by vodafone. I called 198(option 1, 2) and their customer service people not ready to accept initially and continuous to defend their stand that it was activated by me. After sharing my experience that this is happening almost everymonth for the last 4 months and asked them to provide a proof if it's from my end.
They said, they'll revert the money back. I believe this is intentional by them based on my past experience. Unfortunately, we don't have a strong mechanism to complain to TRAI. I would really be happy if someone from TRAI look at this.
Hi vodafone, today a balance of INR 35 got deducted for tube world service which got activated automatically. I did not activate any such service. Redeem my balance for 35 else i am revoking my subscription to your services
It is sad that company like Vodafone loots people by unnecessarily deducting money by giving false reasons that gamex subscription is renewed and your are charged RS. 35. Inspite of permanently removing gamex subscription as informed by customer care representative, still my gamex subscription is renewed without making any sort of request and consent. This is theft and company of your repute indulges in such act is highly shameful. Vodafone I am highly dissapointed your such cheap act of extorting money from common people of this nation by acting illegaly.
Today, on 19.06.2018, Vodafone has deducted Rs.35/- from my balance in Mobile No [protected] saying I have requested for Tube World Pack. I have not requested any such pack knowingly.
Rs.35/- back. I request Vodafone to return Rs.35/- as soon as possible

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    17%
    Complaints
    18084
    Pending
    285
    Resolved
    3001
    phone
    +91 22 7171 5000 (HQ)
    location
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Vodafone - unwanted activatedc services and dudected amount for my balance.