Vodafone India Complaints & Reviews

I Anil Kumar Garg taken six connections under my Firm's name M/s ANIL KUMAR GARG. My mobile no. is [protected]. In my number and Asha Garg's number there is discrepancy as per the plan agreed by the representative of your company which are as follows: 1) Outgoing call agreed VF 2 VF .20p, VF 2 Others .30p & VF 2 LL .50p. But in bills it is charged for all .50p. 2) Call charges was 200 minutes free for local and next 299 minutes free for STD and local whichever used earlier. My billing cycle started on 6th. of every month. But from the beginning of the billing cycle STD charges charged. I have taken the connection from March' 15 onwards. I am complaining the same from beginning, but everytime your company representaive said that it will be resolved soon and all the extra money paid by you will be returned. Please look in the matter as early as possible.

hi my name is narendra i had registered complaint against Vodafone but the representative is telling to call our costumer help line no but he gave me no. 144 this is not valid no. and Vodafone helpline no are not going to help me so pls gave me one person who will really help me out this situation

I have paid the vodafone mobile bill on time for all the outstanding bills till date and sent the bank statement showing the debit to their customer care. Even after that my mobile connection is cut today by vodafone and unable to make any calls and affecting my business badly

the terms and condition of vodafone is very bad.they cheat customer with different type of plan, and there is no extra use on that plan but they charged us illegaly .please response on my complain hurry, otherwise i will complain in telecom regulatory .the vodafone charged bill illegally, one side they give us free product(3G usb dongle), otherside they charged us illegally . that's not fare . in my view the vodafone is very bad telecom company. and i gave my 3G dongle for replacing K4201 and they give me a old reject model after one month K3800, AND again i went to vodafone store for replacing this model but after 2 month the dongle is in vodafone store. t bought dongle for my pc use only not in phone.my vodafone postpaid number is [protected].and alternate number is [protected] .

R/sir my voda nos are [protected] & [protected]. As I was to fly to USA, I visited voda gallery on Sinhgad Rd pune to pay dues & keep nos in Safe Custody.The staff told me dues as on 11/3/15 as Rs400/- & SAFE CUSTODY CHARGES ( SFC )Rs 600/- for 2 numbers for 6 months.So I paid Rs1000/-by SBI Credit Card & within 1 hr of it, my numbers were deactivated for safe custody.But Voda raised bill for Rs479.39 on me on 25/3 ie monthly bill date and is sending reminders to pay it with penal charges.Despite my n number of mails clarifying it, voda claimed that it received only Rs700/-on 11/3 further asking me to pay bill.1st thing, Voda can not raise bill again on 25/3 when I paid all dues as on 11/3 that too with SFC. 2ndly it is just impossible that voda received just Rs700/- out of my payment of Rs1000/- thru credit card..So it is an example of mismanagement of voda in adjusting receipts to proper accounts.I request your honour to pl take up d matter with Voda to take back bill dt 25/3 & to release my numbers under portebility to BSNL as I do want to continue with Voda with this attitude n mismanagement

I purchased a sim of Vodafone (postpay)plan 299...in Vodafone gallery the employees there I told them give me alert msg aur put capping on my account so tht I dnt exceed calling above 600mins..bcz with 299 plan I only get 600local mins...Vodafone employees promised the same that they will iut capping on my account so that I dnt exceed calling ...but all these were false promise made at the time of sale... They didn't put capping neither they informed me tht u have used yr 600local mins...& this lead to exceed local mins ...& I got hige bill of 600 rs...its Vodafone companys fault wheni called customer care they rejected my complaint...pathetic service

Vodafone has activated Mobile Mela Service without my consent and deducted Rs. 35. This is not a mistake of my side. Neither I requested nor I am interested about such services.Therefore I request you to take necessary step to credit my amount at the earliest. A photo of money deduction message has been attached. Thanks and regards, Shirsendu Mandal Malda, West Bengal Mob.- [protected].

Last month vodafone unnecessary activated some service on my number. within 5 min i called customer care and asked them about it. They told that it had been activated accidentally and terminated the service. But when the bill came they include 45 in it. Now i have been trying to contact them but no response from there side. Let me know what all option I have ?

Why we people not book a complaint against Vodafone in consumer court? They are doing lot of cheating with everyone I think we should tie together and book a case against this cheater company, I am also facing the bill issue, I am having corporate account with Vodafone [protected], normally my bill amount never goes to above 500 INR since 2008, but may month bill they charged me for 4871, out of that 4088 was for usage data of 1986 Mbs, which I used according to Vodafone, where I already having a data package on my plan for 2GB, the usage was under the limit but they charged me so huge amount, when I raised complaint for it their executive has accepted the mistake in bill and assured me that the wrongly charged amount will be reversed, but after some days I got call from Vodafone they says the charges was correct and they will not reversed the amount, they says data was on 3G services as I have data plan for 2G, and it was an offer on my new mobile purchase from SNAPDEAL I got the free 3g 500mb but as I had used more than free data, I never requested for 3G services, Even I did not got any SMS or alert for activation of services, they had activate 3G services without my confirming me, even they did not passed me any information, and joke that they are saying I did not used 2G services at all as this plan is already activated on my plan, I had email the details at corporate.[protected]@vodafone.in but did not got any reply from Vodafone, now I am looking for an advocate to book a case on Vodafone for their cheating and harassment which their employees was doing with me, if any one like to joint me can contact me, even I am looking for an advocate if anyone knows a good lawyer please share my contact with him, or his contact with me I had all correspondence and call recording with me

I have a vodafone number [protected] since 2006. I have also taken another number two years ago ( [protected])which was used for my tablet. The two bills come separately. This month I was unable to pay my last bill (Rs 3200) as I was not in station and while my total credit limit is more than Rs 18000, my outgoing was blocked. I returned today and paid the money. I got three SMS saying my outgoing was now opened, but till after 6 hours it had not so I made an inquiry from 199. I was told that unless I paid the other bill amount for no [protected], they would continue to block. This number had not been paid as it was under dispute since I had not received any bills. I was therefore forced to pay for this as well and i got it discontinued immediately, forgoing any loss. Even then Vodafone did not restore my outgoing and on further inquiry I was ntold I have to pay the balance amount of my no [protected]. I told them that this was due only on the 29th of June, to which they apologized and said it will be restored in 4 hours. It has still not been done. Vodafone has always been resorting to unfair trade practices and monopolistic policies and I want to see how they can be made to be fair to consumers and users.

This is my number [protected], bill amount last 2month we received bill amount very high, so i change my vodafone plane, i report to customer care regarding this issue and they sad to check me after 21.5.15 he also help to change my plan. As per the plan, i should have received bill amount of about Rs.2500 + above.. But i received bill amount of Rs. 5872. It is not all possible... The given statement was absolutely wrong and need proper clarification on this issue...

I received very high bill amount for this last 2 month.. last month we change our vodafone plan but he, s charge both plan amount, previous plan amount 1999rs, current plan amount rent charge Rs199+Internet charges Rs850, my bill cycle is 12.5.15 to 12.6.15 i change previous plan 21.5.15 because i have last month bill very high so i change plan, previous plan 1999rs is Internet charges free for 8GB and current plan 5GB free + i have extra booster activated 2GB= charges 500Rs total i used 15GB, first he said free for Internet now he charged, this is for my complaint

i have a problem with vodafone that how and who is activating the services on my my number [protected]. In last 2 months i have been charged RS 45 2 times. Just now i have been charged for 75 rupees saying that sone service has been activated on my cell, even though no one was using the cell. I have called customer care for 2 times now and both the time they cut the call without giving me proper feedback/responce.

hi my name is harish I have recharged a amount of 250rs from paytm my number is [protected] firstly internet is still not active either it's not showing anything regarding the recharge so kindly do the needful at the earliest it's been almost a week ref if the recharge the screen shot is been attached

Helo sir i have my vodafone no.[protected]...i am using this number since 6-7years every months i have my bill of 600-700 but this time i received my bill of 3000 ..2000is of internet usage i am geting 1gb of data evry month but this month i used 1400mb of data and due to 400usage extra i got 2000 bill so i am not satisfied with you company kindly resolve my problem or either i should sue your company ...as you are providing 2gb in.just 200..you should provide better packs to postpaid numbers as from prepaid numbers

I have ported my number from docomo to vodafone past one month. Vodafone mesaged me to pay the outstanding bill of docomo and I paid it on 5-06-15, but they suspended my sim card on 15-06-15. On the same evening I went to customer care in Dombivli West and they told me it wud be activated within 2 hours but it din't. Then I called the customer care on next morning but, told me they wud do it by 2.00 PM but still no response. Please Help.

dear sir my mobile no - [protected] of vodafone company. without any intimation deduct the amt of rs 35/- not only onetime, three times have been deducted and this type of service(v care) automatically active by vodafone company and already i was deactivated this service but again deducted amt of rs 35/-. so request you please solve the matter as soon as possible... from d.k.biswas ph- [protected]

Hi my name is aadithiyan I am facing this issue with Vodafone for the past 3 months they been charging me for activation o[censored]nnecessary services that been activated in my mobile number I havnt received any confirmation for activation for those Services and they are not even answering my questions and not connecting my call to the appropriate person . When I lapse one day due date.for payment I am getting so many calls to make me pay but as a customer I am not able to speak.with anyone for the unnecessary amount I am charged to pay I hope that you can look after this issue if anyone also facing the same problem please write up.

On 11th June I Have Recharged My Phone With A Full Balance Of Rs.250. Today i.e 15th June The Balance Is Showing Nil. I Use Only Wi Fi.- Data & 3G Not Being Used ! My Phone No Is : [protected] Though I Have A Proof But It Will Pity On My Part To Put Company Like Vodaphone In Question !

I have been using Airtel Post paid from many years and now opted MNP to Vodafone. I submitted all the documents at vodafone store.For address Verification, without any notice to me, they went to my residence on a weekday and obviously it was locked as I would be in my office on any week day. They put my status to -ve and I am not able to make any calls. I already informed this situation at the time of my address proofs submission, and the executive promised me that there would not be any issues. Now when I contacted vodafone store in OMR, the response was aggressive and all I request is that please do call before verification so that we can stick in the homes. I am not able to use my phone from last 1 week.