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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 839

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M
me4u2all
from Mumbai, Maharashtra
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poor connectivity and call drops

Address:Mumbai City, Maharashtra

I am a vodafone customer based in Malad east, MUMBAI, maharashtra. I got vodafone post paid connection around 8 yrs back. Since about last 5-6 months there are frequent call drops on my phone, be it incoming or outgoing, STD/local but the problem persists, the network dips to none – and the problem getting worse day by day It is somewhat uncalled for to the brand value & reputation of Vodafone. People admired the brand for its quality...
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R
raghuveersagarqa
from Pune, Maharashtra
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Security Deposit Amount Unpaid by Vodafone

Address:Hyderabad, Andhra Pradesh

I have activated vodafone postpaid connection on my number [protected] while doing registration vodafone team asked me to pay 300 rupees on of security deposit and promised me that the amount will be returned later on the connection disconnection. After few months i requested to get switch back to prepaid connection and after services got disconnected at 1st march 2015. when asked about the security deposit to the team they said it takes around...
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E
ezhilvel
from Delhi, Delhi
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Postpaid bill payment issue

Address:Chennai, Tamil Nadu

I paid the bill amount of Rs.524.00 for one of my postpaid nos[protected] on 30th May through my ICICI account. 30/05/2015 BIL/[protected]/INDIAIDEAS .COM LIMI/[protected] 524.00 But I didn’t get acknowledgement of the bill payment and now the outgoing for my number has been barred. I mailed Chennai Customer care with the issue, they requested me to check ICICI bank. I contacted them and confirmed that my transaction was successful...
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N
naveen sharma\
from Delhi, Delhi
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waiving of my bill

Address:New Delhi, Delhi

when I exhausted my 1 GB internet plan they activated my unlimited internet plan without any prior notice and when my 1 GB plan was exhausted I call to the customer to activate new internet plan of 500 MB which is of 150 Rs. at that time they did not inform me about this and they simply activated my plan. I have tride many times the customer care no. but they cut the phone in half enquiry . so i need an answer and want to waive off my bill....
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On going out of state I sent service request for roaming services.however on not receiving any confirmatory message as is the practise I called up nearby Vodaphone Mini Store to get service activated which they did.however when I recieved Bill for said period I was shocked to find that I was charged RS 150 as roaming charges for 5 days.ALSO as was the practice earlier charges were levied only for the actual days of roaming.NO prior intimation...
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D
Devraj Acharya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to login to my account

Address:Birbhum, West Bengal

Hello Vodafone, I want to draw your kind attention towards the problem faced by me recently after migrating my Vodafone Prepaid number into Postpaid. My MDN Number is [protected] belonging to West Bengal (Except Kolkata) circle. After the migration I am not able to login to my account using your website, but I can login using the vodafone android app. My postpaid plan got activated on 13th June, 2015 and after that I am facing this problem....
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S
shakirlumia
from Bengaluru, Karnataka
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randomly deducts balance without any authorisation

Address:Amritsar, Punjab

My balance get debited randomly through MYDALA. They had deducted twice money once in December for Rs 84 and again in month of June for Rs 99. These guy never picks phone n u get neither refund nor any thing else. I[censored] complain in Vodafone customer care their executive dosent cooperate n simply transfer call for my offer. A poor customer becomes helpless...
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A
Asif Ansari
from Hyderabad, Telangana
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10 days Over 3g Pack Not Activated

Address:Bahraich, Uttar Pradesh

Hi, This is Atif Ali my mobile no. [protected], i recharge by 449 for 3g pack on 10-june-15 i made complain also but didn't responded after 10 to 15 days no response from them, i want my money or data refund. or else resolve my problem. I also attached the images of transaction, Please find it, Thanks And Regards Atif Ali...
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A
ashishchordia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Download Charges

Address:Jaipur, Rajasthan

Bill No 86936680 I Am using Vodafone 2GB 3G pack every month company charge for VAS ..even we are not using them . Vodafone charge Rs 26.25 for downloading "mbcx_ganaw_w_35 " this download i never done, not sure how can Vodafone charge me this amount . Bill No 81930269 In this bill Vodafone charge Rs 333.75 for the below items . 1. sf_tinytvw_w_77 57.75 2.dwap_dls0099_ppu_kin[protected].25 3. mbx_modlmw_w_35 26.25 4. Vodafone_TV...
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D
dilipbiswas2010
from Gurgaon, Haryana
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FRAUD VODAFONE COMPANY .............

Address:New Delhi, Delhi

SUB-- FRAUD COMPANY VODAFONE AS PER COMPANY RECORD MY 45 /- DEDUCTED AMT REFUND BUT I COULD NOT UNDERSTAND BECAUSE NOT INCREASE MY BALANCE SO REQUEST YOU PLEASE PROVIDE ME, BILL STATEMENT... TOMORROW AGAIN DEDUCTED OF RS 32/- FROM MY MOBILE BALANCE ON 24.06.15 NOW I AM TOTALLY DISAPPOINTED AND THINKING THAT IF NOT SOLVE THAT PROBLEM I WILL CLOSE THIS VODAFONE SIM... PREVIOUS MAIL--- SUB - NOT ANY RESPONSE FROM VODAFONE CO. DEAR...
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A
ankurgupta6066
from Delhi, Delhi
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misguided by customer agent

Address:Gurgaon, Haryana

i called to customer care and asked for 3g data offer for my number.that customer agent told me a plan for 348 rupees in which i would get 3 gb 3g data.just after the call I recharge my phone online with 348 rupees but i didnt get 3g data instead of that i got rs 302 talktime which i didnt want. i again called customer care for solution for this but they told we are unable to help you.there is no such offer for you and our agent misguided...
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G
gopivel
from Hyderabad, Telangana
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signal is so much low when inside my home

Address:Tiruvannamalai, Tamil Nadu

When inside my home there is no signal shown in my handset (I have two no both handset getting the same problem) out of home and nibor home Also signal is getting good in my set, since data can't able to connect. My home address is no 3/370 kamarajar street mullipet arni t.k thiruvanamalai dist TN. I got the same problem when I was in chennai....
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P
pawan24685
from Mumbai, Maharashtra
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block my vadophone mobil no 9821334408 i n gujarat

Address:Vadodara, Gujarat

LOST IDEA PREPAID SIM CARD Company / Product Name:vadophone Sim State :gujarat Complaint Details : I am using idea mobile no.[protected], I lost my svmsung mobile along with sim card . So i am requesting you sir kindly block my sim card Name :pawan kumar Mobile no :[protected] Email address :[protected]@gmail.com...
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Address:New Delhi, Delhi

i have done 2g internet recharge of my vodaphone number [protected] through my canara bank account no.[protected] . recharge was not done but my account debit rs 249. so kindly refund me or recharge the 2G internet recharge.i have attach my bank account statement...
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S
Sushant Keyal
from Bengaluru, Karnataka
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Unauthorized activation of value added services

Address:Bangalore, Karnataka

Dear sir I am Sushant keyal My phone number is [protected]. Complaint made over phone on 25th June 2015. Vodafone is unneccessarily activating the services which I have not subsrcibed for and deducting balances from my prepaid balance. The following deductions has been made over the last 15 days Gaana khazana activated on June 10 2015 and amount deducted Rs. 35 Renewal of Gaana khazana on June 24 2015 and amount deducted Rs. 35 Video...
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C
chandrima22
from Pune, Maharashtra
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Transaction unsuccessful and 251 rupees deducted

Address:Kolkata, West Bengal

I had made a 3g recharge of Rs.251/-, 1 GB data with a validity of 28 days to the Vodafone Number : [protected] on 24 th June and the amount got deducted from my bank account but the recharge was not successful. Please make a refund of the above mentioned amount....
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S
Shamba Mukherjee
from Kolkata, West Bengal
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Wrong Information on Billing

Address:Kolkata, West Bengal

I am using [protected], a Vodafone post paid number. My billing date and due date are 6th and 24th of every month. I was using a 2 GB internet pack and 199 talk plan. By the end of May 2015, Sankalan from Vodafone customer care, called me up for informing me about the internet data pack plan for 5 months, which will give me one month extra and the total charge is also less than what it would cost me if I pay every month. It was informed...
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K
Kanak Banot
from Mumbai, Maharashtra
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Balance Fore fitted at the time of Portability

Address:Mumbai City, Maharashtra

Dear Sir, I recently shifted my operator from Vodafone to Airtel, I had a balance of Approx 900/- which is not refunded to me - I learnt from customer care that this amount will not be refunded. Whereas as per TRAI rule any customer change the operator - his account will be settled properly and all dues will be paid in either case....
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D
dilipbiswas2010
from Gurgaon, Haryana
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FROUD VODAFONE COMPANY

Address:New Delhi, Delhi

TOMORROW AGAIN DEDUCTED OF RS 32/- FROM MY MOBILE BALANCE ON 24.06.15 NOW I AM TOTALLY DISAPPOINTED AND THINKING THAT IF NOT SOLVE THAT PROBLEM I WILL CLOSE THIS VODAFONE SIM... SUB - NOT ANY RESPONSE FROM VODAFONE CO. DEAR SIR I HAD ALREADY COMPLAINT AGAINST VODAFONE CO. REGARDING DEDUCTED AMOUNT. FOR IT VODAFONE CO. REPLY ME THAT YOUR DEDUCTED AMT WILL BE REFUND BUT TILL DATE NOT UPDATE MY MOBILE BALANCE. BY THE WAY VODAFONE CO....
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V
vinukshetty
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Porting not successful from Tata Docomo to Vodafone

Address:Bangalore, Karnataka

Hi Sir/Maám, I have given the sim for porting from Tata Docomo to Vodafone on 13th june 2015 and now its 12 dayz over from the date of submission for porting. I got the message regarding porting from vodafone on 21st june saying your porting request TX557815 dated has been approved by your current operator. we will communicate the porting date and time shortly. but i dint get any call or any other messages regarding this . On 23rd june...
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