Vodafone India Complaints & Reviews

Sir I have purchased one vodafone SIM numbered [protected] in Nagpur. Even though after the verification process has successfully completed. I am not able recharge any data plan into this number.Always it says "Sorry your refill request of INR 198 cannot be processed at this time ". Is your service is such a worst one!!!whether should i move on to any other connection!!! Kindly help me to figure out the problem soon... faithfully, [protected]

Hi Team, My Vodafone Phone Number : [protected] This email is regarding balance deduction on my vodafone number. I've purchased a new vodafone prepaid connection and there was a deduction of 12, 16 and 19 rupees on the next day without any notification. I called up 198 and spoke to kavya regarding this and she assured that the amount will be refunded and i will receive a call back on this. But this was a failed promise. Now, after many days. i.e on today[protected] i gave a call to 198 again and selected english as my language. But the call connected to a Hindi executive and they said they will transfer the call to english department.. The call got transferred 3 times then finally the call got connected to Mr Salman who said he is comfortable with English. They guy was not at all able to understand me and rudely he transferred the call to IVR. I was damn pissed with the attitude of the agents. I dialled back again and spoke to a lady, i asked her to transfer the call to manager. Well none of the agents before was willing to transfer the call and neither she also. Finally i got the call transferred to a guy named caifol ( I didnt hear the name properly). He was not well trained and was worse in telephone antiquates. He said me there is no previous complaints lodged and we will not refund the amount back. I was really pissed, said him to transfer the call to the manager. He declined that saying there is no manager and he will not transfer the call. This is not the way to treat the customer, im not writing this whole story for 47rupees, its about the customer service which you give to the customer. This is one frustrated customer writing to you. I'm hoping for a response and correct actions to be taken on the executives. I want you to listen to the call recordings also. Please check on the recordings and get back to me My Number: [protected] / [protected] Thanks & Regards Anand Rao

I had registered complaint against vodafone
But i know im helpless now cause last time this forum help me against d2h but this time its not going well vodafone had replied me and giving wrong helpline no. Cant any one there to understand that they not gonna help me
This is my contact no. [protected]

Last night i received an sms stating that some glamour zone pack had been activated on my number as per my request. However i didn't make any such request. Rs 45 were deducted. Its the age old ploy that these people are using when there vas services are not being considered by the users. Considering to switch to airtel as i haven't faced such issue on my another number which i am using since last 10 years.

I have beeb interacting with vodafone call centre people for past two days trying and begging them to get my wifi card activated... The staff cannont understand simple terms... Rude, arrogant, and beat was called them around 1230 at night, i could hear sooo loud noises in the background of people shouting asif they operating from some fish market. Is this the standard of vodafone customer care, i realyy feel some strict action is taken, and quality is managed.

I took a dongle from them on the request and condition that it ll be activated within 12 hrs... And i was promised also... And now no one knows anything about the activation, its been two days now... I call their toll free, they dont have any information with them.

I bought this dongle from vodafone for some urgent purpose, i was deliverd the device within 45 mins, documents given all done, specially requested them to activate asap... Thy confirmed within a days time it will be done. But its almost 2days, and i dnt have any info... I call ther call centre, dumb people siting out thr who dont know a thing!

my vodafone mob balance debited as on 1. rs 75 on 16-6-15 no reason given 2. rs 35 on 16-6-15 as rental of hotspots services 3. rs 19 on 18-6-15 no reason given I have not activated any services like hotspots/ mydala. kindly refund my credit balance. NAME. OSHEYA XALXO MOB NO. [protected]

I recharge my voda no.[protected], packs showed in online vodafone site's pack 96 have full Talk time validity 30days after recharge I got 1GB data, I shocked got message than I talked to vodafone customer care and nodal officer Punjab circle but they cant helped me so please refund above amount as soon possible.

Sir, I have closed [protected] Vodafone number on and from 03.12.2014 Vodafone request no is [protected] and [protected] Dtd 3rd December 2014. I have submitted SIM card with vodafone store Bhusawal. Such acknowledgement is with me, and final bill email as well as sms also received. Mr Sahitya Gour of Bhusawal n Mr Abhay Kothari of Jalgaon office has help me lot. After some months Vodafone Nasik office has done reactivation... I don't know why... Now I am receiving calls from Vodafone to pay the bill. And doing mental harassment... Please look into the matter and I am expecting help from you. Thanking you. Suneel Ambade.

I had recharged my Vodafone dongle with no: [protected] on 1st June 2015. The first transaction got cancelled so, I recharged it again. But till date, I havent received my first transaction amount even when such complaints are resolved within 7 working days of recharge.

Greetings, I am disgusted to the core with your poor negligent customer service. Using your service is no other than a pathetic frustration added to life. I need to deactivate my post paid number [protected] immediately. Reference number of your negligent incorrigible customer service[protected]. I have made the request on 7th June 2015 in your Vodafone store Dwarka, Delhi but you have taken no action. I have written mails to "corpcare.[protected]@vodafone.com" from 13 June 2015 till today without any reply. Called your customer service team multiple times without any resolution. *** Pull out the data of the calls I made to your customer service and emails sent just to make to do your job with some sincerity. Deactivate the number immediately and settle the outstanding bill amount as I am ready to pay right now. I DON'T NEED YOUR SERVICE ANY FURTHER. I NEED ACTION TO BE TAKEN ASAP. Also I need a follow up via email. If i am still deprived of assistance then I am going to the law for action, as i am really done chasing you for your service. Best regards

For vodafone no. [protected] Requested to move to prepaid in March 15 at the Vodafone store in vimannagar, Pune. The executive said to change to a lower plan n he would do the needful. However in April I received a bill with the old plan, hence called customer care, the girl I spoke with assured that my plan will be changed. Yet again this was not done. Now they have sent a collection agent who firstly did not understand the problem of my refusal to pay due to an error on Vodafones part. Secondly he turned around and said, if you can't pay why do you use the service, he was very rude, and I raised my voice too. I asked him for his identification, which he adamantly refused to share with me.

Dear Sir, I have more than 3 vodafone prepaid sim cards. there is lot of network issue because of which call frequently gets disconnected. my office in kharghar sector 7, Aum sai Bldg. please solve my issue soon otherwise I would have to change my service provider.

NAme - Venugopal Yelgonda Mobile NO - [protected] I had a post paid plan of 299 monthly rental with 200mints free talk time and 750MB free 3G and unlimited 2G .. On my request to convert postpaid to prepaid company representative on vadaphone store obliged me to pay both monthly rental without passing on benifits of my monthly plan and moreover he included unbilled amount on my data usage and call made during the month in the bill.. Its a total fraud company policy diue to which I paid almost 300 to 400Rs extra .. this theft from consumers must be stopped

Cell:[protected] without my knowledge or my instruction they itself changed the tariff plan from eplan 499 to 999 eplan. Unfortunately I had visited Vodafone store on 17/06/15. At that time I came to know that my tarrif plan had changed without my knowledge or my instruction they itself changed the plan to higher tarrif plan.This happened second time for me. I need only eplan499 only. They should waive off the plan and extra rent amount for me.they had done the mistake wantedly to charge the customer to higher.

my Vodafone num [protected] was recharged with 110 full talk time on 15/6/15 . At present my balance was deducted to 8 Rs without using any balance suddenly 99 Rs was deducted from my balance wen I was trying to reach the customer care executive der was no response . So I request to refund my deducted balance

Mera naam Aman Kumar hai. Mera no.[protected] hai mene 15-6-15 ko apne mobile me net recharge karbaya tha 175rs. Ka 2g (2gb data) 28 days ke leya local deller se leken muje abhi tak serf 1gb data mela hai mene customer care pe call bhi ki par bo keh rahe hai ki apke no. Pe esa koi bhi offer nahi hai fer maine deller se baat ki to usne mera no. Chech kiya to uske mobile mai show kar raha hai offer fer maine apne mobile se *121# pe offer chech kiya mere mobile phone pe bhi offer dikha raha hai. Please mere problem jaldi solve kar degeya muje to lag raha hai customer care walo ne hi kuch kiya hai kyoki esa pehle kabhi nahi hua hai mere sath mene 7-8 bar phone kia customer care walo ko to sabne alag alag baate batai muje koi keh raha hai ki aapka offer nahi chal raha hai koi keh raha hai 4 hours baad aa jaega koi keh raha hai ki aapke paas 1 hour baad call aaegi par mere paas koi call nahi aayi please jaldi aap chech kar legeya ki kya problem hai *THANK YOU*

My no is [protected] I recharged 855 Internet pack on 11 june so I can 5 gb 3g speed data but today I got a sms that my existing plan was overwritten and when I asked customer care they are saying now I will get only 3 gb faster speed data How can they change my data plan without asking me and in 855 rs I will get only 3 gb faster data so why the he'll ill use Vodafone Resolve my prob as soon as possible

Hi - I am Michael Fernandes and my number with Vodafone were [protected] and [protected]. I have received a notice today stating that I need to pay some 1700 odd towards my number ending in 8368. I have closed both these numbers somewhere in the month of October after following up with the customer service for more than 5 months to change the account plan to original for number ending in 8368 (I was not sure as to how the plan changed in first place. The account plan was changed somewhere in the month of March or April when I started seeing increased bill amount). I was asked to send numerous mails to "corpcare.[protected]@vodafone.com" to change the account plan back to original which I did for almost 5 times (mail attached) but till October the plan was not changed and they kept billing me for higher plan. Just to keep you informed that I have paid off the number ending in 0368 as there were no issues with that card. I have confirmed the same when I called up Vodafone customer support and they agreed to that. Now I am not sure why I am receiving the notice stating I need to pay 1700 towards my mobile bill wherein the attached proofs clearly states incapability of Vodafone to resolve the issues which we can find if we have call recordings pertaining to this account. Everytime I called the only option that I was given to send the mail to their email address but nothing was taken care off till the time I called up Vodafone and closed the card. Would request you to please look into this and advice at the earliest.