Vodafone India Complaints & Reviews

I have activated vodafone postpaid connection on my number [protected] while doing registration vodafone team asked me to pay 300 rupees on of security deposit and promised me that the amount will be returned later on the connection disconnection. After few months i requested to get switch back to prepaid connection and after services got disconnected at 1st march 2015. when asked about the security deposit to the team they said it takes around 45 days to return the amount on the specified address. I have not received the amount till date. In fact vodafone is large network service provider in india i had never any issue with it so far. But i do not understand why company is cheating the customer by doing fake promises in returning the amount and the same thing happened with many of its customers. please can anyone help me on this.

I paid the bill amount of Rs.524.00 for one of my postpaid nos[protected] on 30th May through my ICICI account. 30/05/2015 BIL/[protected]/INDIAIDEAS .COM LIMI/[protected] 524.00 But I didn’t get acknowledgement of the bill payment and now the outgoing for my number has been barred. I mailed Chennai Customer care with the issue, they requested me to check ICICI bank. I contacted them and confirmed that my transaction was successful...

when I exhausted my 1 GB internet plan they activated my unlimited internet plan without any prior notice and when my 1 GB plan was exhausted I call to the customer to activate new internet plan of 500 MB which is of 150 Rs. at that time they did not inform me about this and they simply activated my plan. I have tride many times the customer care no. but they cut the phone in half enquiry . so i need an answer and want to waive off my bill.

On going out of state I sent service request for roaming services.however on not receiving any confirmatory message as is the practise I called up nearby Vodaphone Mini Store to get service activated which they did.however when I recieved Bill for said period I was shocked to find that I was charged RS 150 as roaming charges for 5 days.ALSO as was the practice earlier charges were levied only for the actual days of roaming.NO prior intimation was provided that now rs 75 would be charged even if you activate roaming for 1 day.WE recieve at least 10 useless messages from company everyday.Then why couldn't such an important msg be sent.This amounts to UNFAIR PRACTICE.You are hence requested to waive off the amount ofrs 150 and charge me the roaming charges for 5 days.Period of dispute (April 2015).mob no [protected].T S BANGA.

Hello Vodafone, I want to draw your kind attention towards the problem faced by me recently after migrating my Vodafone Prepaid number into Postpaid. My MDN Number is [protected] belonging to West Bengal (Except Kolkata) circle. After the migration I am not able to login to my account using your website, but I can login using the vodafone android app. My postpaid plan got activated on 13th June, 2015 and after that I am facing this problem....

My balance get debited randomly through MYDALA. They had deducted twice money once in December for Rs 84 and again in month of June for Rs 99. These guy never picks phone n u get neither refund nor any thing else. I[censored] complain in Vodafone customer care their executive dosent cooperate n simply transfer call for my offer. A poor customer becomes helpless

Hi, This is Atif Ali my mobile no. [protected], i recharge by 449 for 3g pack on 10-june-15 i made complain also but didn't responded after 10 to 15 days no response from them, i want my money or data refund. or else resolve my problem. I also attached the images of transaction, Please find it, Thanks And Regards Atif Ali

Bill No 86936680 I Am using Vodafone 2GB 3G pack every month company charge for VAS ..even we are not using them . Vodafone charge Rs 26.25 for downloading "mbcx_ganaw_w_35 " this download i never done, not sure how can Vodafone charge me this amount . Bill No 81930269 In this bill Vodafone charge Rs 333.75 for the below items . 1. sf_tinytvw_w_77 57.75 2.dwap_dls0099_ppu_kin[protected].25 3. mbx_modlmw_w_35 26.25 4. Vodafone_TV 112.50 5. mbcx_ganaw_w_35 26.25 6.ld_hshotw_w_49 36.75 Its Seem that Vodafone is a big time fraud company, It charge like any thnig from his customer ... I want my refund back .. Name Ashish Chordia Mob [protected]

SUB-- FRAUD COMPANY VODAFONE AS PER COMPANY RECORD MY 45 /- DEDUCTED AMT REFUND BUT I COULD NOT UNDERSTAND BECAUSE NOT INCREASE MY BALANCE SO REQUEST YOU PLEASE PROVIDE ME, BILL STATEMENT... TOMORROW AGAIN DEDUCTED OF RS 32/- FROM MY MOBILE BALANCE ON 24.06.15 NOW I AM TOTALLY DISAPPOINTED AND THINKING THAT IF NOT SOLVE THAT PROBLEM I WILL CLOSE THIS VODAFONE SIM... PREVIOUS MAIL--- SUB - NOT ANY RESPONSE FROM VODAFONE CO. DEAR SIR I HAD ALREADY COMPLAINT AGAINST VODAFONE CO. REGARDING DEDUCTED AMOUNT. FOR IT VODAFONE CO. REPLY ME THAT YOUR DEDUCTED AMT WILL BE REFUND BUT TILL DATE NOT UPDATE MY MOBILE BALANCE. BY THE WAY VODAFONE CO. MESSAGE ARE MENTION BELOW :--- DEAR CUSTOMER, YOUR WAIVER OF RS 45 AGAINST THE SERVICE DNLD-P_SAL_LAMEF_F-45-SM HAS BEEN PROCESSED AND WILL BE UPDATE IN YOUR ACCOUNT TODAY... SO REQUEST YOU PLEASE SOLVE THE MY PROBLEM AS SOON AS POSSIBLE... FROM D.K.BISWAS PH- [protected]

i called to customer care and asked for 3g data offer for my number.that customer agent told me a plan for 348 rupees in which i would get 3 gb 3g data.just after the call I recharge my phone online with 348 rupees but i didnt get 3g data instead of that i got rs 302 talktime which i didnt want. i again called customer care for solution for this but they told we are unable to help you.there is no such offer for you and our agent misguided you and you will not get 3g data.

When inside my home there is no signal shown in my handset (I have two no both handset getting the same problem) out of home and nibor home Also signal is getting good in my set, since data can't able to connect. My home address is no 3/370 kamarajar street mullipet arni t.k thiruvanamalai dist TN. I got the same problem when I was in chennai.

LOST IDEA PREPAID SIM CARD Company / Product Name:vadophone Sim State :gujarat Complaint Details : I am using idea mobile no.[protected], I lost my svmsung mobile along with sim card . So i am requesting you sir kindly block my sim card Name :pawan kumar Mobile no :[protected] Email address :[protected]@gmail.com

i have done 2g internet recharge of my vodaphone number [protected] through my canara bank account no.[protected] . recharge was not done but my account debit rs 249. so kindly refund me or recharge the 2G internet recharge.i have attach my bank account statement

Dear sir I am Sushant keyal My phone number is [protected]. Complaint made over phone on 25th June 2015. Vodafone is unneccessarily activating the services which I have not subsrcibed for and deducting balances from my prepaid balance. The following deductions has been made over the last 15 days Gaana khazana activated on June 10 2015 and amount deducted Rs. 35 Renewal of Gaana khazana on June 24 2015 and amount deducted Rs. 35 Video Cube activated on June 20 2015 and amount deducted Rs. 35 HOTSHOTS service activated on June 26 2015 and amount deducted is Rs. 49 Video cube renewed on June 24 and amount deducted Rs. 35 Totally 190 Rs. has been unnecessarily deducted from my account. I request you to please provide me refund because these are getting automatically deactivated. No help was received from Vodafone

I had made a 3g recharge of Rs.251/-, 1 GB data with a validity of 28 days to the Vodafone Number : [protected] on 24 th June and the amount got deducted from my bank account but the recharge was not successful. Please make a refund of the above mentioned amount.

I am using [protected], a Vodafone post paid number. My billing date and due date are 6th and 24th of every month. I was using a 2 GB internet pack and 199 talk plan. By the end of May 2015, Sankalan from Vodafone customer care, called me up for informing me about the internet data pack plan for 5 months, which will give me one month extra and the total charge is also less than what it would cost me if I pay every month. It was informed that if I activate that pack, the bill, which will be around 2500 INR, will be generated on 6 July and the due date will be 24 July. Hence I activated the pack. Now, from this month I started receiving sms for paying the bill, as it exceeded my credit limit, which is 1900 INR. I paid the bill that was generated on 6 June. I also received a call about that. I clarified that as the extra amount will appear in next month's bill, I will pay it in the next cycle. The customer care executive also agreed with me. Today at 10:49 am I received an sms that my services are interrupted and now I cannot use any of the services. I called the customer care helpdesk, but in a true sense, they are not helping at all. I spoke with Kanchan and Debashree Bera, who were constantly telling me that I have to pay at least 50% of the bill (before the billing cycle) to make my connection active again. Hence I have to pay the bill twice in this month, which was not intimated before. I request you to look into this manner and ensure that the customer care executive pass correct information. Thank you Regards, Shamba Mukherjee

Dear Sir, I recently shifted my operator from Vodafone to Airtel, I had a balance of Approx 900/- which is not refunded to me - I learnt from customer care that this amount will not be refunded. Whereas as per TRAI rule any customer change the operator - his account will be settled properly and all dues will be paid in either case.

TOMORROW AGAIN DEDUCTED OF RS 32/- FROM MY MOBILE BALANCE ON 24.06.15 NOW I AM TOTALLY DISAPPOINTED AND THINKING THAT IF NOT SOLVE THAT PROBLEM I WILL CLOSE THIS VODAFONE SIM... SUB - NOT ANY RESPONSE FROM VODAFONE CO. DEAR SIR I HAD ALREADY COMPLAINT AGAINST VODAFONE CO. REGARDING DEDUCTED AMOUNT. FOR IT VODAFONE CO. REPLY ME THAT YOUR DEDUCTED AMT WILL BE REFUND BUT TILL DATE NOT UPDATE MY MOBILE BALANCE. BY THE WAY VODAFONE CO. MESSAGE ARE MENTION BELOW :--- DEAR CUSTOMER, YOUR WAIVER OF RS 45 AGAINST THE SERVICE DNLD-P_SAL_LAMEF_F-45-SM HAS BEEN PROCESSED AND WILL BE UPDATE IN YOUR ACCOUNT TODAY... SO REQUEST YOU PLEASE SOLVE THE MY PROBLEM AS SOON AS POSSIBLE... FROM D.K.BISWAS PH- [protected]

Hi Sir/Maám, I have given the sim for porting from Tata Docomo to Vodafone on 13th june 2015 and now its 12 dayz over from the date of submission for porting. I got the message regarding porting from vodafone on 21st june saying your porting request TX557815 dated has been approved by your current operator. we will communicate the porting date and time shortly. but i dint get any call or any other messages regarding this . On 23rd june around morning the network has completly lost and till today 25th june i dint get the network(VODAFONE). Please kindly hel me to solve this issue .

dear sir mam i am retailer of vodafone my demo number is [protected], i recharge my custome number [protected] with 297 with this amount of recharge customer have to get 750local free mint but they got internet, what happen to vodafone sachems this makes me un happy please check and solve my problem.this can be destroy my image in market.please stop this thanks ishant singla