Vodafone India Complaints & Reviews

I have made complaint ([protected]) on 111 in the month of 20 june 2015 I am having a many proble like vodafone send me message for 3G internet.. then i recharged the offer but not give me beifit bye company..this regardine many compain register in vodafone custmer care but no solution provide me..after some days vodafone compant call me and said to me after 2 hrs your benift available in your mobile no. this but no benifts give me.then i again call the custmer care then he my call transfer officer ..officer saint to me your complin recomplain bye me my complain no. [protected]..after 11 days they not provide solution...and beside the proble many problem like internet related problem..like expensive call rate related problem..they have not given any response properly.. my have not given single call from their side… all custmer care …. Hope for the best atleast you three people give proper feedback…

My Vodafone Mob. [protected]. I have recharged with Rs. 160/- on 30 Jun, 15 arround 08:25 p.m and got 160/ full talk time. Today when I have checked my Bal. I find that Rs. 49/- two times that is Rs. 98/- has been deducted from my main A/C bal. When I check the message inbox then see a message from Vodafone care that free deals pack is MYDALA568510 has been activated but in message no where it is written that Rs. 98/- has been deducted for this. As I am totally unaware about this service, I do not understand how this type of service is activated without any concurrence of me. I have spoken to Customer service but they told that the service can not be withdrawn. It is totally fraud by Vodafone. So I want My Bal. of Rs. 98/- to be refunded to my account.

1 GB Data Plan at Vodafone IN costs Rs. 251. I did a recharge on 1st July 2015 for a 1 GB data pack and I get a message saying my available data is 650 MB. Obviously outraged I called Vodafone IN and demanded an explanation. Customer Care tells me the plan is effective 1st July 2015. I demanded to know why they didn't inform their customers in advance, he had no answer. I then demanded a refund or a 350 MB additional data because my message from Vodafone says it's a 1 GB data plan. He refused it and said our systems aren't updated yet. Vodafone India provides the worst 3G speed combined with the worst signal, ridiculous call drops and now they expect us to pay for rubbish like that.

model mania pack and vip games was deactivated on my number without me knowing and then I have requested for deactivation 3 times and have got msg on my phone that services are deactivated but still I have charged again for renewal of services.no body answers on customer care..very harassed and depressed by company attitude

This is Bibekananda Tandia and my Vodafone Odisha prepaid number is [protected].I had received a caller tune outbond call on Date 28/06/2015 at 12:42pm from number [protected].That was a segment offer of Caller tune Vas at only Rs. 17per month.I had listend carefully and press the valid button.But call disconnect with out activation conformation.I had mail to vodafonecare.[protected]@vodafone.com on this regarding.Please tell me that if offer not available on my number, How i was got the call.This problem i am faceing before 1 months.That time i had mailed to vodafonecare but the ignore to me. On date 30/06/2015 at 01:11 pm.I had receive a call from vodafone care( No- [protected]).I had conversation with Mr. INDRADEEP from email intraction department.He said that they will arrange a callback request with in few minutes.But i did not get the call from caller tune department.He not only assist me but fraud also. Last time i had call to customer care at 08:55 pm and talked with Mr DEBASIS MOHAPATRA to know about my request status.He informed me to they have no idea or knowledge to give that information.He could not see my request in the system or application.So tell me please which type of service Vodafone Odisha provide us.

Hello Vodafone team, Hope you are earning enough to stick with honesty and don't need to cheat people. But your actions not seems aligned to my expectations. Now let me come to the point. My concern is that, I have subscribed to vodafone as corporate employee with 375 per month corporate plan that includes 500 min of talk-time and 1 GB throttling 3G data pack, that continues after limit exhausted as a unlimited 2G plan. Till last month everything goes well but seems you are in huge pressure to draw more income without any efforts, so without any intimation you have changed my plan without any additional services. The only improvement I have observed with your new plan is that now you are robbing 2 times more money without need to pay any service. In my current month bill I have observed 1025 rs as monthly Charges, that was 375 as per our mutually convinced deal. Please don't give any nonsense accuse to justify your act of cheating that you can not defend later in consumer forum. Not just rollback of this bill but I also want valid explanation why you have given this bill to me. Also while trying to connect to vodafone, I have received a call from vodafone agent and he told me that vodafone marketting team has decided to overcharge people like us. What a illogical answer. Also when I informed them that most of my friends having same plan and none have received such bill, then he start yelling that give me a list and I will change all of there bills. hype of disgusting service. Even he started telling me that this was there mistake that they haven't charged me 2500 Rs (for 1 GB 3G data that was already included in my plan and in open market it cost only 250 Rs), such a idiotic reply. -- Warm Regards Dinesh Namdev

I took a vodadone postpaid plan 2 months back from the vovodafone store . they have given me wrong information regarding monthly package . I have taken a plan of 399 monthly in which in internet was unlimited but as soon as I received a bill there was an addtional cost of 650 in my bill. I spoke to customer care people they are telling me that they will raise a complaint but you have to pay the bill . they are forcing me to pay the bill .. even though its not my fault. my vodafone no is [protected].. and I spoke to vodafone cust care as well 10 days back the cust care guy also told me that my internet is free.. so please help me

I have registered poring mob [protected] from Vodafone to MTNL on 9/6/2015, but till dated Vodafone not disconnect this number and also not send the outstanding bill for payment. There is CALL BARRING is being made by Vodafone, results no out going call is processing from this mob. number, which port with MTNL. Pl. remove Call Barring immediately.

Dear Sir, I have ported to Vodafone one month ago from Idea, but they have still not made first inquiry but has sent first bill of Rs. 179 and the same has been paid by depositing Rs. 500/- but still the services have not been started. I have visited vodafone office and filed a complaint for FI but no FI was done and services are not running. my mobile no is [protected]. and alternative no. is [protected]. attached herewith are snapshots of mobile in which there are messages from vodafone. Regards Mahendra Vyas

Dear sir, I have already filed a complaint with Vodafone . Whose details has been given below. As per telephonic communication on dated 15/05/2015 with Miss Nibha (Vodafone executive) and reference no[protected] given by her. Have a look on the issue:----- On dated 24-March-2015, I had filled porting request from airtel prepaid[[protected]] to Vodafone postpaid at Vodafone store shop no 27, Nehru ground Nit, Faridabad. Miss Namarta, Vodafone executive offered me monthly rental plan of VF249 Rs + tax. According to HER in this plan, 600 local free minutes +500mb/ month 3G data up to three months were to be given. But on dated 26-April-2015 I saw my bill, in which, they have charged for the data( which should be free). I have paid the bill of amount Rs 2100 and requested for turned my connection to prepaid again. Now it is in Vodafone prepaid. NOTE:-I know Normally on new connection no data benefits is given with VF 249 monthly rental, BUT ON PORT IN tO VODAFONE POSTPAID FROM OTHER OPERATOR, Data benefits is given I.e 500MB 3G DATA per month up to three months. Overall the mistake is from your backend office, that they didn't update the information. Please refund the excess amount charged by you and paid by me along with security deposit As per your norms. Please do some need full in this case as your earliest. Thanks & regards Manish Contact no:-[protected]

I am Prabakar from kanchipuram, Tamilnadu.my mobile number is [protected].I got a message from vodafone from[protected] that the message is (Recharge rs 59 and get full talktime + V2V 20p/min 4 hours amount will be credited .To activate dial *121*59#) i got this message from vodafone and i activate from my mobile by theway of *121*59# and also it activated msg is also came but the full talk time amount will not credied till the date. I make a call to customer care seven more times and i told my problem they answered many ways they toldme to recharge only EC 59 then only you got the full talktime i toldhimthen why you send msg toactivate *121*59# but not proper answer one person told it should be credited 2hours another told 24 hours but my problem is not sorted out.I also forward my message to 199. so kindly read my forwarded message to 199 and take my complaint and kindly credit the full talk time amount 59 ruppees into my account

Hi I visited your office today morning to pay my bill and couple of other services including enhancement of my internet account and to activate call forwarding. The bill payment met with no problem. I asked the staff, a girl by the name of Vidya, to activate my call forwarding on my Samsung tab 3. She took the tab and handed it over to her colleague, called Sharafullah (not sure if it is the right name). He fiddled with it for some time and returned it saying there was phone error. I tried to tell him that it said network not supported. He just left it on the desk and turned away. I then asked the girl, Vidya that I wanted another option to strengthen my internet and she just just did not bother. I asked her the second time and she again looked the other way without even replying. Your staff in Alleppey Vodafone office is rude, not helpful and counter productive for you. Please take the appropriate action. I was as polite, and did not say anything offensive or inappropriate the whole time. It was as if I was talking to a wall. Johnson Gilbert Lal Bagh, Convent Square, Alleppey, Kerala, India, 688012 mobile no. [protected]

I purchased a Vodafone Sim card no. [protected] and recharged it after due verification it started working. It stopped working all of a sudden. I recharged it on 26.06.2015 but it remained inactive even after several reminders and complaints. I am a working lady and my husband is a Cancer patient, hence I I request that my Sim mentioned above be activated at the earliest. Vodafone is a renowned company and I fail to understand why there is so much delay in rectifying the problem.

This is my mobile number [protected]

I had taken new mobile samsung...With that retailer has given me simcard...He told me that 1 month net free this is prepaid card use and throw it...I had taken that card to use vodafone internate for lifetime ...


When card is activated then i known that this is billing card...I had not call even single person and i had broken that sim card and kept with me...Now vodafone billing department is giving me bluster that u have to pay rs 134...Or otherwise u have to lose u r current docomo number


From 5 days i had not sleep due to tension has given me vodafone executior [protected]...He openly give me challange that u have to loose u r current card...I m doing business...If this my current card will gone...Then vodafone will be responsible


Plz take severe action toward docomo staff and plz give me satsfaction of being part of vodafone

This is billing card which was given me fraud information told that it was billing [protected]

This is my allternate number [protected]

This is company number which executior give me openly bluster...What he will do [protected]

From appealate department i had maile them they had given me
Service request number- [protected]

But what about that staff who has given me directly bluster that he would do something on my current docomo card...I had intimate to docomo nodal desk also...

Plz help me and give me assurance that in future my current card would not be deactivated

This is to inform you that i have paid my Vodafone post paid bill on 20/06/2015 by my Debit Card for the month of may' 2015 of Rs. 589.59 through Vodafone Apps.But the same amount would not credited in my account till now and my line was disconnect from last two days. I have confirm with my bank that the transaction was successful and i am submitting my transaction copy of my bank pass herewith. Kindly look in to the matter immediately and solve the problem. Thanking You Regard, Bablu Dutta Sripuria, Congress Colony Tinsukia-786125 State-Assam Cell No. [protected]

Seasons Greetings! I am your unfortunate customer having SIM card [protected] enabled for basic plan Vtalk199 sec. I call it unfortunate b'coz till I was using your services, paying bill regularly and had also requested barring of International call in May 2014. Vodafone was not charging & not a single International call was made by me. So this change of barring ISD was requested as in the first bill itself we got charged for ISD in May 2014 which was requested and did not happen made my life become miserable, detailed complaints in this can be got from your RT Nagar, Bengaluru Vodafone service or verify by complaint of May 2014. What is more annoying is I had escalated that this is a very serious issue, that ISD was not barred, I am not sure you guys are so careless that you keep don't care for our details and requests. It is even more astonishing today when I went to customer care in RT Nagar Bengaluru, they told me the complaint is closed, how can this be done with out verifying by giving a 50% discount in my 12.05.15 bill. Also billing credit was supposed to be Rs. 1, 000 how did it become dynamic of Rs. 5000 is a question and why no action is taken is a question. If my entire ISD Bill which is again not used by me but which has charged is not reverted back, I will go to the appealing to our Appellate Authority & consumer forum and complain. In this context I would like to state I am totally disappointed with your service. A small request please check with whom you are interacting b'coz, I am sure you know what my answer is going to be all the best ! Regards Karthik Shekhar [protected].

my name is vinay i m from jalandhar (punjab).My cell number is +91-[protected]. i m vodafone prepaid customer since 4 yrs.My data pack was going on 2g 2GB of Rs.295/- for two months.Yesterday i got recharged of Rs.398 2g for 2Gb.I m Totally disappointed with the services of company, Without any information they changes their plans.i checked on their website today their plan for 2G data pack for 60days 2Gb of Rs.249 is still running. Company is charging more money from me.Till date company has not informed me to about their best plans for me.

I did MNP last week and till now I couldnt do any recharge to this number and also to make outgoing calls from this number. Contacted customer care several times and issue still exists. For past few day I am not able to make any calls from this number. This is really becoming critical now. My details below: Name: Rajesh kumar Mobile Number: [protected] Region : Chennai Converted from : BSNL Converted on : 20/06/2015 Current Network: vodafone Please let me know if you need more info. Thanks, Rajesh kumar

I have registered a complain with Vodafone for poor 3G connectivity at my residence in Chandivali, Powai for past 5 months. I have 3 post paid connections each with 3G enabled plans. I would have written at least 5-7 emails to their customer care including appellate & nodal officers however issue remains unresolved. The reference docket no. [protected].

Dear Sir, I have 300 M.B data plan for 28 days. I downloaded a 13 M.B video clip from youtube. But after one day I found my main balance was deducted by Rs.50. I call to customer care, he replied me that you had downloaded the video from a chargeable site. But how it is possible there was no any such message displayed on that site.