[Resolved] Volkswagen India — Ameo,vidyut motors,pune | |||||
I certainly had a very bad experience when i first went to buy a volkswagon car ameo from vidyut motors near mangala theater, pune, the salesman "ASHISH KADAM" was a nasty, rude, arrogant guy who talks as if he owns volkswagon, he does not know how to sell a luxury product, basic humility is lacking .When you ask him anything he replies in "YES" or a "NO"...very very indecent and a stupid guy.When we went inside for first 2 minutes he was listening to music with earplugs and he did not attend us.When i asked him for a card he said i already gave one to your colleague.He was not enthusiastic and was just ducking all the questions.This is not expected when you try and buy a product like a car, you should resolve all the queries of the customer and attend to him diligently, he was just not interested in selling the car.If it was a toy car i wanted to buy it is obvious i wont ask him many questions but when a person drives all the way to your showroom and you give him a cold response, its bad. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Volkswagen India customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
I sukhdeep Singh met to your insurance personels yesterday regarding the issue of my accident car . One employee of lally motors harnek Singh with connivance of employes of your insurance pressurised and misbehave with me . I humble resquest to u take strict action against all these persons.
Dear Sir/Ma’am,
Greetings from Volkswagen Passenger Cars!
This is in reference to your feedback dated 19th June, 2016.
We have not received any response to our request dated 25th June, 2016 for sharing with us your car contact details in order to enable us to address to your Query/Concern.
We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.
In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].
We value your association with us, assuring you our best services always.
Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India
Greetings from Volkswagen Passenger Cars!
This is in reference to your feedback dated 19th June, 2016.
We have not received any response to our request dated 25th June, 2016 for sharing with us your car contact details in order to enable us to address to your Query/Concern.
We understand, your concern is resolved and performance of your vehicle is meeting your utmost satisfaction.
In case of any further support of clarification please feel free to contact us at customer.[protected]@volkswagen.co.in or[protected].
We value your association with us, assuring you our best services always.
Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
62%
Complaints
2189
Pending
0
Resolved
1320
+91 22 3313 7000 [Corp Office]
4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East, Mumbai, Maharashtra, India - 400099
View all Volkswagen India contact information
Greetings from Volkswagen Passenger Cars!
This is in reference to your complaint received through Consumer complaint website addressed to Volkswagen Group Sales India Pvt. Ltd.
We request you to please share your contact details in order to enable us to address to your Query/Concern.
Assuring you our best services always.
Yours’ Sincerely,
Customer Care
Volkswagen Passenger Cars India
For Enquiries/ Complaints[protected]
For Road Side Assistance[protected] /[protected]
E-mail customer.[protected]@volkswagen.co.in.
Website www.volkswagen.co.in