Volkswagen India Complaints & Reviews

Dear Sir/ Ma'am

This is in regards of my Polo Car Reg No. - "BR01BF3262".

Incident was of last Sunday. Because of some issue My car came into non working condition in Merrut( around 50 Kms from Noida).

so, I toe my car to one of your authorized service center in Noida "Viraj Automobiles". But unfortunately they do not have a particular part (Slave Cylinder for Clutch) so...

I bought Vento in Jun 2014, on Jan 14 2016, my car got hit on the bottom on a kutcha hump created on the road, I was driving to a project site in Sirueri, Chennai. I just drove hardly a minute, and the security near the gate alerted that oil is leaking. I parked the car, switched off and got down immediately.. Oil was continuously leaking. I immediately called up road assistance lodged a complaint that oil is leaking and the vehicle has to...

Prior to service i had specifically told that there is a lot of shrieking voice coming in the vehicle, however even after the service and money been taken the voice is prevalent, showing that the concern was not even looked into....

I am working with Mahindra & Mahindra Ltd as Dy.General Manager in Kandivli (east)Mumbai 101, would like to inform you through this letter that, I was driving my Company provided vehicle bearing registration no MH-01-BG-8376 VOLKSWAGEN VENTO. The same had met with Fire Accident and the complete Vehicle was burnt on 29.11.2015. The Vehicle was lifted and sent to Volks wagen pune (BU Bhandari) for assessment . it was informed that Volkswagen...

Hello,
I purchased vento tsi model in Dec 2015. Company charged me many hidden cost like they charged me 43, 000 for insurance policy but actual cost is only 21, 000 mention on policy paper...
They charged me near by 1, 05, 000 for RTO but I got receipt of Rs.1, 02, 000.
Also they charged depo charges, crtm cost, etc...
I have all the proof if my compliant will not solved than I put up all the thinks on all social...

I have a problem in my car, there is a noice in car since 3 months i am facing the problem. uppal showroom technicians didnt solved my problem, not even they rectified what was the sound and ridiculous response from the showroom people. they replaced my cars steering ros worthed 50k plus of amount, but no use of the replacement. what to do.
pease solve my problem, if not i will take an legal action on this matter.

details...

This is regards to my car bearing redg number - DL8CY 0372 which was purchased in the year 2011 form Globus located at Gujranwala town, New Delhi-110033.

today i.e 29/1/2016 we sent the car for problem to Volks wagen service centre Moti Nagar for a problem regarding speed consistency. There when the accessed, we were told by the service advisor Aman [protected], that due to a mechanical fault in the Collant Pump the coolant...

My comp.no.is ccr39550.i registered my complaint on 27 dec.2015. but stil there are no action taken by service center or costumer care center.your service is very bad. it produce very bad and costly service.all service center are fraud. i would like to suggest all the Indian that never buy a volkaswagon car in future....

DEAR ARROGANT GERMAN ENGINEERS,

My DAD unfortunately bought a POLO car admiring german engineering and a month back the car suddenly stopped middle of highway, and he miraculously escaped fatal accident. He had to get it towed and on inspection, it was found that clutch, gear flywheel etc. has given up. on checking the reason for so, he was told its wear and tear and since the car has run for 10300km. he also got a reason...

I have a polo car and 2 months back the car suddenly stopped middle of highway, i had to get it towed and on inspection, it was found that clutch, gear flywheel etc. has given up. on checking the reason for so, i was told its wear and tear and since the car has run for more than 35000km, it is fine. we agreed and paid the required amount for repairs.
now again not even in 2 months, the car has broken down and we have similar problem,...

T/r no ;AP31 WC 2487. Hello sir
Myself Dr kalyan i have taken polo tdi which is two days old and done 150km, I am experiencing some unwanted vibration from the gear rod, which is intermittent in onset .when it is engaged in 4th gear, I have taken the car to the vw work shop, but my problem is not solved .please kindly solve the issue .
Thanking you
Dr kalyan...

Respected Sir/Madam,
As per above cited subject it is hereby submitted to you that I have purchased the Volkswagen Car No. HR-05AE-6699 from Volkswagon Karnal in Januray, 2012. In November 2015 my car got accident and got damaged. My car is insured by M/s. Universal Sompo General Insurance Co. Ltd. for the year 2015-16. The above said insured company do not have cash less services in Volkswagon Karnal. Mr. Tejpal Singh, Service Manager...

I purchased a polo CL on April 2015...With two months I got a engine failure symbol coming up and the piston misfired. . They kept the car for three days and they informed me about software update. Within 2 weeks I got the same problem with EPC and engine warning symbol. ..They again took the car kept it for two week's and gave it back... as soon as I got the car back I felt bad about suspension. I am keep complaining about suspension issue....

Sir, Iam Sirajudeen from and Nagercoil and I own a Polo car registered under TN74 AD 6250 . On 4/11/2015 my car met with an unfortunate accident and the engine got repaired. On the same day the vehicle was towed to Triunelveli Volkswagen service station. The service station along with the Insurance company had given me an estimate of 4, 50, 000 for availing a new engine. But, as of now, the service station claims to have gotten...

I have given my vehicle in Indore Shirani Motors - dtd -01.01.2016 till date no response from your end .. also called so many times @ customer care . complain no =CCR39880 No reponse......

Hi I visited pune seasons mall vw outlet to vheck on Polo automatic availability and pprice as I don't live in India I had little time. Surprisingly the staff said they knew nothing and the shop is closed. On asking I got a rude resppponse that they don't know anything.. very aggressive staff anddeferred my decision on buyong the automatic version.....

I am HIGHLY DISSATISFIED and cheated at Volkswagen, nobody is responding to me, so I don't have any option other than writing this e-mail to you personally, I request you to please look in to the matter. My volkswagen Polo- HR51AV6858 with a small accident at metro station. I gave it for repair at BROADWAY Dealership, Faridabad. I took my car to Broadways on 3.01.2016 and showed the same at service center there was a big dent in the right...

I am HIGHLY DISSATISFIED with Volkswagen, nobody is responding to me, so I don't have any option other than writing this e-mail to you personally, I request you to please look in to the matter. My volkswagen Polo- HR 26 BV 4010, met with an accident in July 2015. I gave it for repair at BROADWAY Dealership, Faridabad. Since then it has been lying there with no one servicing and repairing it. The Bodyshop Manager in BROADWAY is not taking...

Dear Respective Concern, Reference : VEHICLE REGISTRATION NUMBER: TN 02 BC 2912 / VEHICLE CHASI NUMBER: MEXE15609FT102242 Please to advise you that I believe in brand segment I purchased above vehicle 6 months back, in the month December my vehicle has met with an accident in Kerala, since the damage is less I requested Kerala team to make vehicle movable so that I can reach my home town. The periodic regular service was pending...

It has been 22+ days ( since 21 dec) since i have given my Volkswagan Polo 1.5 D Highline model for repairing . Which was damaged and airbags got out . But still claim has not been approved and every time advisor keep saying that Volkswagan team will visit regarding airbags . Why you people keeps frustrating your customers ??? My Claim number is 45277378 . Both bajaj insurance person and the volkswagan bodyshop person ( Sector 18 Gurgaon,...