Volkswagen India Complaints & Reviews

Respected authority ;

I own vento 1.6 cr (Mt) - highline registeration no rj14 cm 1965. I am very much dissapointed with the services been provided by tanya cars. Please go through my experience below in this mail.

On 09th september, 2016 my car got breakdown at around 1400 hrs in front of maharani college, jaipur after speaking to mr. Jatinder (Service manager, tanya cars) i arranged to drop my car at companies...

Last month I gave my car Volkswagen polo for insurance claim. I was told by the service adviser that the insurance claim would be 40k+ and he advised me to go with insurance claim. I too gave the vehicle for the insurance . After a week I received a call saying that insurance claim is done and ready for the delivery. When I went to get my delivery the claim was only for 15k instead of 40+k. I was asked to pay 4k where the work was also not...

Dear sir /madam,

I am writing this mail with hope to get some solution for my case, and request your valuable time to go through the long mail.
i had given my car (Volks wagen – polo gt) to authorized service centre for problem with AC, door opening problem, as the car did not start.
I have purchased the car almost 3years back and the dealership also has a service outlet. It is their duty to fix the car, under...

This is to bring to your attention that the car has not been delivered in the promised timeline of two weeks as decided in the contract entered between me and your dealership (Downtown Volkswagen, Prabhadevi, Mumbai, India).

In light of this and my repeated telephonic reminders and request as well as my personal visits to your showroom on at least 2 instances post the payment of advance (paid through Axis Bank Cheque No. 307455...

VW PPS Motors, 7-52/27, Prashant Hills, Manikonda, Hyderabad, Telangana 500034.
VW Workshop members missed my Vento key when i gave for Service. They said that they will order a new one and provide to me. Its been 3 months and no one is properly responding to my case. Once they said they got the key and said "oh its not related to your vehicle and we will re order it", I said ok..
I have been following up with it on calls and...

Dear Sir,

I am purchased a volkswagen Vento car 01/10/2012.
car 23, 927 km reached .Vehicle Reg number is KL22E529.
This is car many problem iam facing, First Injecter Problem and Rectify the deales.and still Drive Shaft Problem and Diesel hose leak.last Visit Susee Volkswagen TirunelVeli Dealer om 13/08/2016 drive shaft problem so waranty covered parts so parts order here.last Friday 09/09/2016 parts ready...

I purchased a Volkwagen Polo care having the registration no. AS01BT4950 from the dealer at Maligaon, Guwahati, Assam on August 13, 2015. It has now completed one year. Despite our repeated inquiry with the management (temporary arrangement) with Mr. Debasish ([protected])and Kushal ([protected]) at Guwahati, the serving of our vehicle has not yet been done due to non availability of lubricants etc. It is surprising to note that such a big...

Dear Sir,
This is the final request I have sent on 25.08.2016 to Mr.Shri Shashikumar Vasanna Desai, Director, Kumar Motors Corp Pvt Ltd., No.55/1-B, Opp.APMC, Amargol, Hubli - Dharwad Road, HUBLI – 580025. Before this since April 2016 I have made many complaints to Volkswagen Sales, Mumbai., Now, I am posting the copy of my complaint as follows:

Dear Sir,
Sub: My Volkswagen Polo – Sent to your workshop...

I purchased VW POLO TDI Highline from Dehradun Branch on August 2013. I only drove it for approx 1000 km and a strange clicking noise started coming from the back right side of the car. I took the car to the service centre and VW service guys inspected the car for a week and returned the car. The noise was still there but it was very less audible now. After driving the car for a year the noise came back again and it was much audible now....

Hello,
I have purchased polo car from jabalpur Volkswagen showroom on 01.06.16 and I have exchanged my old santro car with it. We haven't received any papers from the company regarding the exchange of the car santro and company is not providing us even with the details of the person whom they sold it. The transfer of papers is pending since three months. I feel very upset with this king of service. Kindly look into the matter and...

My car battery was dead all of a sudden. I drove from Belgaum to Hubli on 23rd August 2016 & stopped for enquiring about the address. I could not start the car since I found my battery dead.
The battery had not indicated any signs of becoming weak how could it die all of a sudden.
The car was serviced at your Belgaum centre before a few days
The service centre also did not inform me to change battery....

Frontier Autoworld Pvt.Ltd., Authorised Dealers for Volkswagen, Ph. [protected]. Frontier Autoworld (service),[protected].

•My husband purchased Polo on 24/04/2013 (receipt attached) and gifted it to me. Within three years of purchase of the car, On 10/02/16, my car broke down on the road at 12, 725 kms. and towed away to the workshop. I was told clutch plate has burned down for which I was charged Rs. 21000 (receipt attached).br...

Vin no-WVWP13607DT069336
Reg no-UP70CJ8485
Date-01/09/2016
Part to be replace-Exhaust Gas Recirculation
On 31/08/2016 when i asked the company during submitting the car that if i get the part replaced in cash then how much time it will take? i was told just 2 days as the part was available in the store. i have with my eyes witnessed the availability of the part. On 02/09/2016 the general manager Mr.Gaurav Abbi...

My petrol polo 2010 model ( indias first lot) has been fine for the last 5 years . This year the under carriage broke and i got it fixed at the noida service station on 10 th august . Paid 6000 for replacement of the whole part . On 29th august, part of the carriage ( under tray ) was broken yet again . HOw can the same part break within 20 days of a new part being installed ?

I am very upset and the service station says they...

Dear Sailendra

I have been waiting for a response and I do not see it coming...

Just to let you know, I have a colleague who was keen on a buying a Polo GT and I have shared my experience with him.

His name is Mr. Mark Nicholas and his contact number is [protected] ( incase if you are keen on verifying this)

Regards

ASHOK
SIVASHANKAR
Front Office Managerbr...

I am keyur naik professional architect working at navsari gujrat.i am using vw cars since last 8 years .i have purchased vw jetta in july 2016 from navjivan auto square pvt ltd surat.before 10 days back i have an a arccident and my car damage ihave sent to dealer for repairing but dealer said due to unavailabilty of parts the will give me my car back still after 20 days and im suffering a lot inconvience .please do needfu l .dealer is not...

Volkswageon finance pvt. Ltd. Vehicle loan no.-[protected] in the name of eminent infradevelopers pvt. Ltd.

Non expected & rude behaviour calls to mrs. Meghna agarwal (Wife of director of co. Mr. Manish agarwal) for demand of loan emi. I. E. Not a right way & call to mr. Manish agarwal also and abused to him & given threatening to kill by your agency representative mr. Vikrant on dated 31.08.2016....

I have given my vento reg no. dl8cy-2407 at body shop at ssi industrial area near jahangir puri metro station delhi-110033 phone nos.[protected] lines[protected] to mr anoop ([protected]) on 27/08/16 via above cited repair order. i received a call yesterday from one mr. govind ([protected]) i. e. 29/8/16 that they are winding their workshop and i need to take my car to other service outlet. sir/mam, at the outset they should not have taken...

I had a big accident with my volkswagen polo car from front side. I was driving on high way from surat to vapi. There was one car exactly going in front of my car and suddenly that car driver applied break and stopped the car as there some destruction infront of him. So i couldn't be able to put break in that short time and i bag on the back of that car. I got a huge impact but i am surprised that air bag of my car not activated with this...

I had given my VW vento diesel in the workshop on July 25 2016 for a breakdown issue as all of sudden the car did not start after a jerk
Before towing the car to the workshop i did a scanning and noted down the code which was low pressure on rail
after reaching at the workshop the scanning was done by the service technician (charged Rs.1500)
next day i was told the battery was at fault and may require replacement i refused...