Volkswagen India Complaints & Reviews

My Vento Highline Petrol clutch get damaged within 6months. The car was ran around 6000KMs.
The service center is saying clutch is not covered on warranty.
My problem is how come the clutch can get damaged within 6 months where the vehicle has ran around 6000KM.
Why we can not we blame it as manufacturing defect.

Please let me know how can I take this matter to Consumer Court....

My vehicle No BE 723 Volswagen Vento has a complaint about low oil pressure indication. i had visited your service centre at trivandrum 4 times and the compaint was not rectified. The fuel return pipe was replaced on 26th April 2016 again the problem persist. today again i garaged the vehicle at your workshop for the same problem. for the same complaint I had spend more than 10000/ rs and the problem not rectified. A pathetic situation and...

This issue has already been forwarded to service head and consumer complain forum 2 times, but not a single response i received.

This is regarding the below problems i faced in my newly purchased polo 1.2 comfirtline, which occurred within 35 days of purchase date..! i submitted it in faridabad - broadway vw center and they changed it's 'impulse sender' (took 3 days), when received it felt problem is solved at the moment,...

The facts of the case are as follows: I gave my VW Jetta (Registration No. MH01BF1625) to VW Capital (Automark Motor Private Limited), Mohan Cooperative Industrial Estate, Sarita Vihar, New Delhi for service and minor repairs on 12th July 2016. On 17th July, they informed me that an employee who was engaged as the security guard stole my vehicle at around 3.30 AM of 17th July. An FIR and a police complaint was filed on 17th but there has...

I haven taken an ameo from pps motors pvt. ltd secunderabad on[protected]. and my car broke down on 1-8-2016, smoke has come out from engine and ac window. your service team has told that it's the problem with fuel. but when i asked them to send the samples and file a case against the petrol bunk where the fuel bought from they did not speak a word on it. stop giving reasons, i am clearly mentioning that i need a replacement and i m not interested...

I am user of vento 1.6 mt comfortline with registration number up80 bs 8145, vin: wvwl10605bt018268. I have visited your service station at vw kalyan sales llp, agra, with a complaint of noise in the front (Driver side) while running on rough roads and turnig the car. They first recomend me to change the arm's set as their bush had wornout. They changed the both arm set, but the condition remains same and the problem dosnt get resolved. They...

I given my car for small glass scratch issue happen due to viper blade that been changed ago 2 months, i given it to make glass polish to remove the scratch but the vw service center kottayam (30/7/16) terribly made the scratch to whole place (Drivers. S) scratches. So please check the issue. Even i cant drive in night due to scratches mad by them. The employers also behaving rashly when we ask about this matter....

Volkswagen polo
Ka 09 ma 5273

The above said vehicle met wit an accident out of state(Tamil madi) when v had been for trip. As only ladies where there and thought the damage is minor for bumper v got it ready thr in a near by gauge and reached Mysore but later as soon as v reached v gotta kno tat vehicle is damaged in deep n took to nearby showroom in manglore road Mysore (pls do get more details from showroom)
At...

On 22/7/2016 i have given my car polo 1.5 tdi highline for service, for average issue. my car average is 12.6 per liter. i am taking daily feedback form company but not getting any answer. today is 9th day of service and i am without car having daily issue because of rain. i am advocate therefore, i have to carry important document with me so give any solution or service car.
Gujarat (rajkot)...

Hello sir,

My name is lalit narkhede i am loyal volkswagon customer from last 4years and i have two volkswagon polo i reside in mumbai but for some work purpose i shifted for pune i have asked your volkswagon waked service center for appointment for my car service and maintainance i got really had experience and your volkswagon executive give me appointment date after month that is too far and i feel i should write about all...

Dear sir,
We have bought a wolksvegan polo car from m/s shirani motors indore mp on 11 th may 2016, unfortunately we met an accident on 25th of june in that case our cars rear bumper got damage for that we approached to the dealer for further formalities like changing and claims for the same, but since then they are ignoring and not supporting or giving any proper response to us which is very disappointing.
Hence you are requested...

Hi volkswagen team,
This is to bring to your notice that i have recently purchased a new volkswagen vento (Petrol – highline) on 3rd july 2016 from globus cars, delhi and have been facing lot of problems from dealer side and now i’m extremely pissed with their staff, their attitude, mismanagement and mis-guiding the customer in every step. The globus cars team has called me to the showroom twice since the day i purchased my car...

I contacted on 25.07.2016 @ 121 am on no [protected] and on 1.22 am, 1.23 am(3 times) 128 am, 1.36 am for help on [protected], but could ot gt any respons and was left stranded with family.
I was required to take help of Police machinery to get out of the sitation and they boarded me and family in truck. I was required to leave my care Vento Highline AT.

Nobody contacted me thereafter and I was required to get car repaired...

Dear All,

Please help me from the scam of Volkswagen...

My card had met with an accident on 10th July near Botanical Garden Sec. 18. Immediate after my accident as my car was not in a riding condition, i got my car toed from oriental insurance and got this to Atrica Serice Centre in Noida 63.

I was told that there is no major problem, after 7-8 days when it was near to the delivery of my car i...

Hi team,

I am owner of vento diesel .My car r used hardly 28000 kms . It 3 times stopped on the road. When i call road side assistance number India which was given me at time of purchase was not working.So i gave to repair it at other nearer workshop.

After that incident i have hand over car for complete service with oil change at Volkswagen Rajkot showroom. After 5 day of service when i go for 1st ride the...

My car met with an accident and when i took my car to service station - atrica based on sec-63 noida, i was not told that my car engine is seized after 7-8 days and near to my delivery date i get a call that there is a problem on your ca engine and that has to be fixed from the customers pocket...

Freaking i have zero debt. i have car warranty and they are giving me that the car is seized due to heating... when car is met with...

Dear sir/mam

Today i visited my nearest service center "atrica automobiles" which is located at d-197, sector 63, noida.

Issue : i was getting warning light for coolant low level, i explained the issue and service adviser (Rahul) told me that there is issue with water pump which need to replaced and cost would be 16, 000/-, i said this is too much, are you sure this is the cost for replacement of waterpump he...

Volkswagen dealer offers money with new front bumper due to mismatched paint than they emotionally blackmail & harrase the customer. On complaining this all to volkswagen customer care at [protected], [protected] they have no response, no reply even they commit to resolve but they can't do so. I want that there should be a strict action with legal actions towards volkwagen and their dealer also.
You people must close your dealerships...

Volkswagen has a easy way of checking your fuel system.

If your car does not start, you may need to tow to the nearest Volkswagen service Station. there they check your battery and the starter, if found ok they then open and collect the diesel from the outlet of the filter. If they find rust or any colour similar to colour of rust, then you are dead !!! They immediately say your diesel is mixed with water and it will cost Rs.3,...

I have purchased a polo petrol comfortline from bangalore motors ltd, bangalore from sales outlet on mysore road in the first week of july 2016. after buying the car i have been requesting the dealer that i need to fit a reverse parking sensor to the car which they have been denying. the dealer staff says that niether i can get it fitted in the showroom no outside garage. they do not have an accessory for the variant and they do not permit...