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Volkswagen India Complaints & Reviews

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Last updated Apr 20, 2024
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Volkswagen India reviews & complaints page 66

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S
sparshsadh1
from Etawah, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service for cash pick up

Address:New Delhi, Delhi, 110033
Website:m.volkswagen.co.in/content/in/mobile/en.opt.html

I have received very 3rd class service from globus cars pvt. Ltd. Service center jahangir puri (Now shifting to wazirpur). My credit card shows decline so i asked them to send an assistant with me to pick up the cash from my home along metro fare for that assistant. But no such kind service was provided to me. With very disappointment i have to say that gm of the center also talk like very rude. Was not expecting such behavior from vw. Never...
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sonyfrancis
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for Invoice

Dear Sir/Madam,
I draft this mail for a request for a duplicate invoice copy of my vw polo, 2011 model 2.1 L petrol trendline car.
I actually require my car to be re registered to kerala from Mumbai. I have taken the NOC from Mumbai and submitted to my rto office. They now ask for the invoice of the car to analyse the then price of the car to prepare the tax amount here. And to my bad luck I have miss placed it.
My...
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vinayakumarchemmalil
from Thrissur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The service providers do not know which parts should be changed

Address:683542

Sir,
I'm vinayakumar owning volkswagen polo from 2011. Recently i have done 120000 km service at evm volkswagen service at perumbavoor. After getting my car back i have ran about 150km and the engine warning light was blinking and coli light was steady lighting. I have noticed that the power of car decreased turbo was not working properly. I have contacted to service center and asked me to come with my car next day. They told with...
+4 photos
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S
Sumanpallegar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They have sold me defective headlights, damage the car during service

Address:Bangalore, Karnataka, 560097

Regarding volkswagen bought from volkswagen whitefield, bangalore. car bought in dec 2015. the worst service center i've ever come across, they have sold a damaged polo to me (head lights), in spite if telling them during the routine chech up and during the first service, when sent it for service they have given the car back in the same condition. asked them to take it back the guy who takes the car back has met with an accident and spoilt...
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J
jilanis
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Insurance - not done

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.volkswagen.co.in

The team at vw akira motors approached me for insurance renewal for my car expiring 20 aug 2016, i have asked for zero depreciation + consumables policy for vw vento 2012 model with tata aig, they qouted 23987.00 as the premium, i have issued a cheque dated 18th aug 16 on 10th aug 2016.

After multiple follow-ups with the person issueed the cover note, i came to know from someone from their team that there is a shortfall of...
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V
Vinodgk
from Kollam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volkswagen vento tsi highline

Address:Pathanamthitta, Kerala, 689656

I puchased the above said car from evm pathanamthitta on 18 aug 2016. I drive only 100 km. But unfortunately the car has a big complint fron engine and esp and abs.
They are came to my house on 22 aug 2016 time is 1.00pm. But this car is still in pathanamthitta shop. They did not give substitute car for my use and they did not fix that problem.
Thane complaint is running time a bad kirrrrrrr kirrrrrr sound from engine. And abs...
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Sachingarg83
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to repair my car number hr 24s 8775 (volkswagen polo) by your authorized seller & service centre sujeet motors at sirsa, haryana (125055)

Address:Sirsa, Haryana, 125055
Website:volkswagen.co.in

Greetings!

Subject: incapability to repair my car number hr 24s 8775 (Volkswagen polo) by your authorized seller & service centre sujeet motors at sirsa, haryana (125055), 10th august'2016.

Dear sir /madam,

I am writing this mail with hope to get some solution for my case, and request your valuable time to go through the long mail.
On 10th august, 2016 i had given my car (Volks wagen –...
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G
ghanshyam1972
from Alwar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in vento diesel highline model

Address:Vadodara, Gujarat, 0265
Website:www.volkswagen.co.in

Tothe volkswagen indiasiri have purchased vento highline diesel tdi in 22 may 2015 from ur vadodara showroom nr chhani. On next day the steering started vibrating i took it showroom on the next day they immediately make some repairs but the problem remained as it is i took it to the showroom many times and asked them that the problem if not solve then please replace my car. Then however the problem was solved to some extent. After about two...
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A
Anandp_s
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vw india roadside assistance

Address:560024

After 5th service of my vento i had a problem with gear box. After taking reverse the gear rod locked. I called for roadside assistance and they asked to pay 5000rs through online. I paid but immediately i requested them to cancel the service. Even i didn't used the roadside assistance service they are not reimbursing 5000rs amount. Please help me in this regard....
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vijayvjadhav84
from Ashta, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not release exchange bonus and owner changing proof

Address:Vadodara, Gujarat, 390002

I purchased vento and give exchange my car to vadodara showroom. After 6 month they not realese my exchange bonus and not give me proof of changing owner. I visited many times to showroom but manager not give any response. No any time call or never follow my complain.

My details is
Vijaybhai jadhav
Vento highline 1.5 tdi
Gj06jq1841
Mo - [protected]
Email - [protected]@gmail.com
br...
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D
Drrathod
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by phone from Volkswagen ,Ahmedabad

Address:Ahmedabad, Gujarat, 382481
Website:www.consumercomplaints.in

I had done phone inquiry for Volkswagen car at Ahmedabad 20 days ago AT Automark Motors Pvt. Ltd.
Plot No. 206, Near Sola Flyover, Next to Gujarat High Court, S.G. Highway,
Ahmedabad – 382481
Phone: 079 – 66120000
Mobile: [protected].
Everyday they use to call for their car . I have already purchase a car from Maruti . Inspite of knowing that, same person is calling from[protected] volkswagen to...
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skalotra
from Mohali, Punjab
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Volkswagen vento 2010

Address:160062

Last year i got my car serviced oil change and brake oil changed, spark plug changed and software updated at chandigarh workshop. Since then the car engine idles roughly and one can feel the vibration inside the cabin. I got spark plug changed again and fuel tank clean. Then the ignition coil checked thrice. Even new ignition coiled changed but idle problem still remains even after one year and after spending so much money and time in workshop....
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Anil Kagal
from Gauribidanur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vento highline plus 1.6 MPI petrol

Address:Belgaum, Karnataka, 590006

I purchased this vehicle on 30.11.2015. The special plus kit was not fitted at the time of purchase. I was told I would get in 3 weeks' time . Eight months have passed . Inspite of repeated phone calls and personal visits no action has been taken. I am sent away every time with the promise that the material has been dispatched from Noida and will arrive in 2 to 3 days. Nor is the company willing to refund Rs. 36000.00 which I have paid for...
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Thakur Saroj
from Bengaluru, Karnataka
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Clutch plate problem occurred 2nd time

Address:560035

I purchased volkswagen vento in oct 2012, on 2/8/2014 when i gave my vehicle for service, since the vehicle was not picking up speed service people told me that i need to replace the clutch plate. Vehicle run was 9286 km. Again my vehicle is not picking up speed and total run is aprox. 18000 km....
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P
piiyushs
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volkswagen polo tsi highline may'16 - shivering problem

Address:Jabalpur, Madhya Pradesh, 482002
Website:www.volkswagen.in

I own volkswagen polo tsi (Petrol) highline variant. I bought this vehicle on 17th may 2016 the car has completed 3900 kms in 2 months since than am facing the major problem the car has been started jerking in 3000 rpm i've taken this problem to volkswagen jabalpur (Frontier cars) they couldn't resolve the problem yet and this was the 5th time i have visited the service centre and the way they were responding was not expected from a well...
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Address:Valsad, Gujarat, 396210
Website:www.volkswagen.co.in/en/tools/navigation/meta/customer-care-form.html

Helo,

We have volkswagen polo tdi. On 28 july we went to pune from daman at the time the car overheated and stopped suddenly at the bridge of vasai in between full traffic after all we cooled down engine and it started after half an hour. We have gave rest to car from half an hour and it started. We went to nearest volkswagen service centre in thane (Navi mumbai). It is on the way of pune.
They took 6 hours to checked...
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R S Gautam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of old make against new one.

Address:Lucknow, Uttar Pradesh, 226016

Dear sir,
I'm heart broken a victim customer of your renowned volkswagen co. Purchased a polo car in sep 2015 impressed with images of co. And its reputation. But now i have compelled and forced to judge that i have guilty purchasing your car. I never ever heard before your poor services as seen personally. I am writing with hope might be i am wrongly assuming you but sorry to say your workshop personnel harassed me lavishly didn't...
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Jaydeep K. Raut.
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refusal to do free check up

Address:Mumbai City, Maharashtra, 400002

Its regarding my Polo 1.2 Petrol Car. (Reg. No. MH-01 BY 224). Siwaree work shop had initially taken an appointment for free check up of my car post 6 months of first service. However 2 hrs. prior to the appointment time they informed me that I will have to pay Rs. 1, 500/- for check up, it is not free. Before 2 weeks a call was received by me from Navi Mumbai Volkswagan workshop giving me reminder of my free check up after 6 months of first...
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P
Parmvir93
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car chamber

Website:Www.consumercomplaints.in

Dear sir/Mam
Recently I hv repaired my car from Lally motors jugiana nd there was earlier a issue of chamber which I have repaired from them many time nd paid lots of money for this.Every time I go for checking the alignment it is always out.plzzzz solve my issue nd m nt satisfied with your service or otherwise I will go to consumer court nd file a case against them...
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lamba1234
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Malfunction problem

Address:Hyderabad, Andhra Pradesh, 500085

I am getting malfunction problem in my polo GT and it's the 5th time I have given to the service centre and there is no response from the manager . So take an action against this or I will put a case on the company .the manager Dosent give any answer or liftes the call they should be responsible to pick up the call and tell that there is this issue and it will be resolved in these many days . I have given the car in the service centre more...
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