Volkswagen India Complaints & Reviews

Dear sir/ madam, i gave my car ameo bv 1986 in volkwagen dehradun for changing front bumper which was damage. It was 17 dec 2018. But today is 8th jan 2019, still i did not get my car from company, because again and again they are giving me excuse that bumpur is out of stock. Then how the company delivering new car? Are they delivering new car without bumper? Its almost 1 month to go. Its very hopeless and dissatisfactory work. I thought...

My vehicle bearing registration no. Tn 10 aq 4158 was serviced by abra motors, ambattur, chennai on[protected]. (Invoice no. Sip188810 dated[protected] feedback provided does not yielding result. Complaints are:

1. Noise from right back wheel while breaking
2. A/c effect were spoiled
3. Wind shield damage. Attaching a photograph
4. Wind shield liquid too were not filled in while delivering the vehiclebr...

Hi team volkswagen

Problems and issue facing with your staff

Today, i would like to share the disastrous experience that i have been facing since 10 -12 days i. E. W. E. F. 29th dec 20018.

The issue is pretty much straightforward. To my utmost surprise i have gone through the service center i. E. Frontier auto world pvt. Ltd. New delhi. I have been personally facing this issue related to service...

Regarding above vehicle no i was coming back from hardly on 3 january. Suddenly due darkness i was crash a big dick and my both right side tyre burst. My family members with me.. Then i call road side assistance then he assure you are covered and we contacting you after some time. Then he call for google location. After that they said after toe we will provide you taxi services then i request i am with my family and here is no one then said...

This is happening while i write, the car is just out of service shop at goregaon mumbai ram
Mandal road, the engine is getting heated dangerously at the rate of 5 degrees celsius every 2 minutes. The car was sent for servicing for routine service due and surprisingly the car engine started showing the symptoms of getting overheated, it seems the mechanic had sprayed the water on the vw engine which is not suggested. As a customer this...

Dear sir
My name is prashanti salgaonker situated at mapusa goa.
I decided on 15th december 2018 to buy polo comfort line from mody autocorp pvt ltd volkswagen goa.
So gave full payment of car on 22nd december & i wanted car on 1st jan 2019, i was informed by sales consultant cliford that they will deliver my car on 1st jan and registration will be done online in mapusa rto on 2nd jan 2019.
So on 2nd jan i called...

I had visited vw nerul navi mumbai workshop for regular service and repair of indicators.
At time of handing over the vehicle steering wheel was working properly without any noise. Sales engineer advised that combination switch is not working and need to be changed. It costs about rs.10000. After repair and servicing the moment i drove out from the workshop i observed that some irritating noise is coming from steering wheel whenever...

Date :[protected]
Case No : CCR152950
Vehicle Registration No : UP15AU6300
Name of the Customer : Qaisar Ansari
Dealership Name : M/s Volkswagen Capital
Dealership Location : New Delhi

Dear Sir / Madam,
This is in reference to above complaint, I am sorry to state that you are simply looting & cheating the customers without resolving their issues.
I had a word with CRM Ms. Delna...

I have given my car to service centre to repair the front side damage repair. After the delivery of vehicle on the way to home, fragments of glass hits to my face while driving and about to met with an accident. I called the service associate and the service manager to solve my issue as soon as possible as it is dangerous to drive in such condition. They are promising me to do the job from 2 weeks.
My car number is gj 20 n 1202br...

Left my car at pune service center today and at the time of delivery i was told my battery is worn out completely.
It's 1.5 yrs old and not given a trouble single time even after 2 weeks long gap being stationed at one place.
To pursue their request and provide permission i was even pressurised and told that car is not starting and they have to jump start the car. If i take delivery as it is then there r good chances that...

This is to raise an issue being faced by the team at volkswagen downtown, prabhadevi, mumbai.
I had done booking for amey car with 50, 000 on 15th of dec. Due to epitome of ambiguity and lack of communication i had canceled the booking. However till date i don’t have any update from the team, the sales executive to manager to crm lead, they fail update and call back for days.
Also as a norm of volkswagen there are no cancellation...

When my vento tdi car was services around one and half year back at apple auto whitefield, bangalore, they have done a software upgrade without my permission or intimating me prior. The car engine performance went really bad resulting high engine noise, vibration, missing and white smoke. I have approached the service centre multiple times, and every time they try to do something but just failed to fix the issue. I have been requesting them...

Sir i purchase volkaswagon ameu car from shriyam morani ajmer roadjaipur on dated 6/11/18 due to accident on dated 1/12/18 i sent the car to tanya volkaswagon service centre sitapura through road assistance 3/12/18 but after completing all formalities and survey report car is not repaired till she after elapsing 20days i called customer service centre assistance he is saying 20 more days will be taken to complete the work, so you are requested...

My car: vw vento 1.6 tdi hi-line diesel 2011 make

Refer the dieselgate scandal of vw.in india, a whole range of vehicles were affected, ranging from the polo and vento to the the larger audis that use the 3.0 ltr engine. While the cars were carrying the cheating device in the indian market as well, the company claimed that it can easily be fixed with the help of a software update. Customers in india including myself were asked...

We had given our car (Volkswagen vento - ka 03mt0538) on 19th dec 2018 for regular servicing with one observation about coolant leakage and it was told same day would not be possible and hence requested us to collect the car next day eod. Thereafter it took 6 days despite writing to vw customer care. Apple auto team has been ignorant specially the agm hari. I will be collecting my car... Knowing there is no use of writing.
I will...

Dear vw apple whitefiled

This note is to bring to your notice about our experience and suffering for car servicing.

We had given our car (Volkswagen vento - ka 03mt0538) on 19th dec 2018 for regular servicing with one observation about coolant leakage and it was told same day would not be possible to deliver and hence requested us to collect the car next day eod. Unfortunately from there onwards we did not even...

I have a 2015 polo. This is the 3rd time i'm facing abs sensor issue. Front 2 sensors have been already replaced. Now when issue came third time it's the rear left sensor that needs to be replaced according to the vw service centre. I'm sure that soon the rear right sensor will also fail & need to be replaced.
The reason given by the vw service advisor is also not clear as to why the sensors are failing. Reasons like dust & humidity...

Dear volkswagen team,
This mail is regarding to my polo comfort-line which i purchased at 29 of dec 2016.

Respectful sir/mam,
This was really my dream to bought a car like polo since my schooling days and after many hard works finally i bought it with new excitement. But now i realize that i got betrayed from the vw sales team.

Actually the matter is that i bought my car at 29 of dec 2016 with...

I purchased volkswagen ameo diesel nov 2017 from lally motor jalandhar my first renewal insurance 29 nov 2018 but nobody contact me in advance last date of renewal one executive came home with out call but that time i was out of state after few days i came back & call lally motor jalandhar why no body contact me in advance for insurance
Even after 15 days nobody is contact me
Last week i went sarvice center lally motors for...

I have purchased volkswagen polo (Petrol) in december 2015 from delhi. The engine of the car used to make a persistent noise right from the beginning of purchase. The same was noted to the dealer of the car but the dealer waived it off by saying that german cars do make a noise.

At the time of first service of the car and at the time of second service of the car it was reported to the service provider person that there is an...