Volkswagen India Complaints & Reviews

I financed a new polo highline plus from your company ie volkswagen finance india pvt ltd. At the time of discussion i told your executive that my emi should be debited on 10 th of every month, he said ok sir.
I gave them blank cheques and pdc. Again requested them that my installment should be debited on 10th or after of the month whereas my account was debited on the 1st of the month.
Delivery date of my vehicle is 5th september...

It's been more than 1 week i request them to order a steering box for my polo as that is not available till now... They are not able to give any updates for me also while i called them today, they told me that order didn't placed yet... But 2days before they told me that they are waiting for the courier... I already faced so many issues with them in past... Please do the needfull... They are providing very bad services too... My vehicle no...

This complaint is raised in order to inform that the volkswagen car service centre in banglore have irresponsibly responded for our presence to service the car. This is been repeated thrice and nobody from the company even bothered to ask about this. The isn't the first experience for us, even when we had been to the service centre for some insurance claim, the employees there had really harassed and offended us by just delaying the procedure...

I left my car at volkswagen trichy (Ramani cars) for normal oil service (5-oct-2018). After few days i went to the service centre to take delivery (11-oct-2018) at that time in front of my eyes a mechanic damaged my car while parking. Then i shouted at the manager they told that they will clear the damage and make it looks like before so i left my car for another few days (Till 13-oct-2018). Even after they cleared the damage it's not...

My car number ka 03 mx 9858 vento. This vehicle is serviced by elite motors bangalore on 29.09.2018. On 04.10.2018 while driving this serviced vehicle got abnormal noise in engine compartment. It was reported to elite motors bangalore and they have asked me to switch off and switch on engine several time and try to drive down the car to their garage. I did this and fortunately the vehicle was moved with out noise only d2 gear mode and auto...

I am the registered owner of an ameo bearing number kl 23 m 4123. I boat it two years ago and the due date of second service was in september 2018. But i didn't get any information in this regard from the authorized service center at kollam. So i my self contacted to the service center and an appointment was taken for servicing and it was on 6/10/2018. Accordingly my vehicle has picked from my home last evening and today i was informed that...

My name is anu a a i hav given my car kl08bm5121, vin no ht131944, for accident claim on 14/8/2018. After work they deliverd the vehichle on 9/9/18 since then my vehichle is showing battery issues and battery is very low. Before giving the car for claim there was no issues related to battery or other parts apart from the affected areas. About a month my vehicle was in their showroom and they are not at all caring for the vehicle. Battery...

I am extremely unhappy with your issue addressed for Oil Cooler Part replacement i did it at Volkwagen Apple Auto, Whitefield Bangalore authorized service centre.

My car no: KA 03 MV 1757.

Here is the detailed bad experience and still running now.

13-Aug-2018:
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Last month i faced issue in my car getting overheated(95 degree) with warning lamp popped-up. I stopped...

My car came back from servicing in june 2018.in two weeks, my brakes stoped working. When i send the car back, they said the abs has failed and we have to replace it. So we went ahead and replaced it. After paying almost 3 lakhs on completion of nstalling a imported system, they still did not return the car for almost two weeks!
The car came back finally after full check and service. Wthin two days, i had all lights go up. This time...

Repeat complaint my vento car, one month 3 times toaing to sevice section. First time service made by putting spares by goodwill, which is appriciatable, but still today complaint is same, now it is in hubli service from 3 days, respective person may help by guiding the service people, not to get repeat complaint, no hopes to go with family long drive.. My car no is ka17n5465...

Hi,
Now a days sunroof in cars is becoming a must need among buyer.
I would recommend to add a sunroof just like skoda octavia in polo as well as vento to attract more car enthusiasts and will hence increase the sale of the cars as it will be a usp for volkswagen from the current competitive cars in india.
Safety features like six airbags, ebd, all wheel disk brake (For tsi variant), etc.
Audio system should have...

City : kollam
State : kerala
Issue: replacement of clutch assembly in volkswagen vento 1.6 d
Hi. I have taken an appointment on wednesday and they promised me that they would return my car on wednesday itself. Later they said it can be taken on thursday only. Now it’s been 4 days that i didn’t get back my car. What to do now? Now they’re saying they will give my car on monday. Do they think i’m a fool and cheating...

Dear sirs,

Please help!!! Please help!!! Please help!!!

We are really frustrated with the services of your volkswagen dealer maasheetla moradabad, their commitments are always fail, as per their below email they suppose to handover us the registration certificate on 22nd of this month and now today is 28th september and we have not yet received.

We are continuously chasing almost every day on...

Respected sir/madam,
I bought vw ameo comfortline car on 31 april 2018. The raj bhavan road, hyderabad show room delivered the car to my home without any test drive. After one week the show room driver train us and 3 hours kept driving in the city, at that time we observed that the ac was not working properly, that's why the back portion of the car was not getting cooled. This point we express that vw driver and show room staff also...

My volkswagen vento 1.4 tdi highline model 2015 breakdown last year. My vehicle runs only 24500km at that time. I was travelling kollam to kannoor, in between koratty near chalakkudi the vehicle suddenly shows some missing and the speed was come down, one warning coil lamp was displayed on dash board. The time was 12.30 at mid night, there was no shops and street lamp there. I am totally confused. I just contacted the road assistance, but...

My name is aswathy u a from kollam, adichanalloor, i have been using volkswagen ameo car for more than 8 months. I refffered to buy a volkswagen car to my friend and company said i must have received a 10000 worth of coupon within one month.. But i have not. Gained i have been tried the kollam office so many times but they were not responsinding so please help me to receive it shortly
Thanks...

I own a Volkswagen vento (KL-35-C-2525) 1.6L diesel purchased on May 2011. Car runs only 40, 000 kilometers. And it is a well maintained car.

Car showed jerking issue on 18 Aug 2018 during travelling and towed to the authorized Workshop EVM Volkswagen Kottayam, Kerala. They inspected the car today and informed like have to replace 4 fuel injectors. Total cost is more than 1 Lac.

I asked them to check for support...

My car, vw polo 1.2 was not starting and it was towed to bharat volkswagen service center, mangalore, karnataka, on 31st august 2018. After examining the vehicle i was told that the wiring harness was rat bitten and must be replaced. I was asked to pay an advance of 20, 000 inr the very next day. They said they have placed an order for the wiring harness assembly and guaranteed the vehicle delivery within 12 days. On 3rd september when i...

I had given my vehicle for oil changing with change of mandatory filters, as advised by service eng. I had asked to replace the clutch plate and brake linings. The car was handed over on 7th sept '18 and as there was sound coming when clutch was released i refused to accept the car, but iwas asked to drive for few days as they told me the adjustment takes time, but when the sound persisted it was sent to work shop, and it was handed over...

My vehicle affected in flood. It picked up from home by 24th august 2018.
Chassis number - mexa18608jt109871
Date of delivery-23/02/2018

Till now i didn’t get a confirmation about the current status of vehicle. This type of response is not expected from a reputed firm. I would like to know the strategy to resolve the issue of flood affected vehicle.
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