Volkswagen India Complaints & Reviews

Highly Disappointed with the Service when I visited the service station today. Did not have enough time, so just went there to get the oil changed for my car. But he talked me into getting the car serviced since it was due, and promised me not to waste my time and submit the car by 2:00 pm. He ended up wasting one and a half hour extra by asking the mechanic about what service he did in the car and re-confirming even after I gave him the...

I have bought a new car ameo from psb autosales ambala on 24th december 18 and i noticed some scratches hidden by paint touching on 28th morning and send the pics to the manager sandeep and he told me that he is into sales and the car has came to there dealership on 24th only and he has also not noticed and told me to come to ambala and they will fix the problem free of cost or wait for some more scratches or accident then also will get the...

Hi,
I am really sorry to write this email to you because i was really surprised when your company service center told me i have to change my “ front rhs window motor - cost 8200/-". When i last visited your workshop and a road side car mechanic within 30 minutes could repair the same only for rs 200, so i want to know the reason behind such a high price

I don't know what is the reason your service center are doing...

I purchased polo mid range, vehicle no.- ka*nb*45 from this showroom and was promised of many things like 'free 3 service' and more but when i serviced my car second time after running apprx. 5000 km, they charged me about 10000 for this and also broke my front windshield glass, i observed it as soon as the drop agent was dropping me with the car before reaching to destination. I raised complain about this to them and also to my...

Don't u people have sense
@11 of this munch u mailed me that my problem going so sort up by 48 hours it became 4 days still how many days u need I've not even got a single miss call from your company
Shame o[censored] people's
Atlest replay me that u people are like this only we are the real cheaters after that I'll burn my car in front of social medias by explaining Wat n all happened to me
I need instant replay...

Hi,

The vw bhopal service centre has been very disappointing. Last time i gave my car for repairs, it took them over 35 days to fix the door and it still had problems. This time they kept my car for 6 days and sent it back without any repairs. They also broke my number plate and switched off their phones after that. Mr. Javed and mr. Pathak at the service centre have been constantly lying to me. Please try and help me out...

Sir/mdm i've purchased an ameo car in palace cross bangalore registration number k04 mv9047 while taking they have said they going to provide holiday packages so emi starts from jan 2020 onwards but the emi started feb 10 n i've not noticed now cheque bounced what bout my civil score? Why u people cheat customers like this? In car also having some issues regarding model 9th of this month i've explained bout that now this type of issue pleas...

I own a 1.2 l vw polo diesel highline... I bought this on nov 2012..in 2017 my car battery brokedown. And the vw service centre fitted it with a new battery.. 2 months ago i had my car's annual servicing.. On 09th feb 2019 my car stopped in the middle of the road, and i called road side assistance, they came and started the car with the help of a jumper. And charged me 600rs. Today i called a mechanic from outside to inspect the battery...

I am mohan kaliyaperumal working in abroad. I had purchased ameo highline mt plus, diesel at kun capital motors no.64.103 3rd avenue q block, anna nagar chennai600040 on 09092017 the vehicle no. Tn02 bk1216 engine no cwx163135, chassis no mexd17601ht129512. I would like to inform you my grievance regarding my new vehicle and now i totally fed up and deeply depressed because of the subsequent same faults in the engine management system mil...

I am use vento car but never buy this car because company have not proper service center and not give good service after sale car. they making only change parts and use very low quality parts in car. pls never purchase new Volkswagen car in life and make sure about RSA service they never come at breakdown time pickup you and your family with car.They carry all money then never give service only told about policy and processes .My friends...

I had service at volkswagen surat regarding engine bearing problem and service centre had changed the bearing. Till the time there is oil leakage and droplet oil leaks contineously. I asked same to service centre again, at udhana surat. They asked additional chages approx 15000 rs. For gasket replacement.
Pl. Note that i had all services at vw surat till car purchased. All the services and related work is being done by vw surat only....

I have already complainted and they have contacted but there was no followup. I have explained everything in detail to the lady who called from volkswagen. But they did'nt take this matter seriously. So i request you to do the needfull. If no further actions from your side we will be forced to file a case against volkswagen kannur and report to media....

I have purchased my car on 31.07.2018 and had my 1st service in 6666 km. Even before that only after 5549 kilometres it was incapable of geting acceleration and suddenly dissilerated, which was quit danger to happen in a public highway having heavy traffic probably to be get injured severe.

Even after continues repair and service things was same. I got the assurance from the service centre that they have completely replaced...

Abdul kayyoom,

Eava,

Punnol, thalassery,

Kannur district, kerala,

India

Respected sir/madam,

I would like to introduce myself. I’m abdul kayyoom, from thalassery, kerala a vw enthusiast. My family recently bought a volkswagen vento from your dealership store phoenix cars, kannur on 30th november 2018. I would like to inform that it was after a...

I own a Volkswagen Vento for the past 3 years. Suddenly it developed an issue with the "coolant" boiling over and evaporating. When I first took it to the service center they said everything is fine and it if repeats I should bring it back, car was fine for a couple of months and then it happened again, I noticed that this problem happens after a long drive i.e. when I drive long distance 300 kms, it is absolutely fine during city driving....

Self iyyappane balasundaram owning volkswagen polo with registration number py-01 cj 2605, my car met with a minor accident hence i discharged my car to abra motors chennai (Body shop) to do the necessary repairs.

The damage was on left side of rear window and subparts, they charged me 65000/- inr which i paid in full and took delivery of my car. Now when i noticed the car there was a small dent in the roof (Corner) just above...

My vw ameo got company fitted audio system. During warranty period i noticed audio volume button:volume fluctuates when you try to increase and with steering wheel controls volume increases properly.in first visit to dealer, they kept vehicle for whole day and said there m sut be problem with paired phone and not compatible. I got iphone 6s and other users in home samsung and mi phones. Checked with phone disconnected and only ran on radio...

Dear sir
My wrongly registered car issue is not still solved.in first place its not my fault, secondly they are acting like goons, forcing me to keep quit not even replying my mails.
Biggest mistake of my life is, i have invested in a company where they only care till you pay them full amount once they receive, no one is interested in your matter.

They like goons are forcing me to accept their mistake, even after...

Manger anirudh mehta is not picking up phone and our service advisor vivek prajapati is telling not to drop car at home.
My car no. Is gj 01 kq 5881
Is this the service is provided by volkswagen to customer
This not first time again and again i have to complain to company.
In my last service they broken some part of engine and saying that it was already broken.
Very bad service 😠😠😠😡😡
br...

I have sent my vento tn33bq0960 for service on dec 22nd 2018. I have paid the bill amount 13, 999/- before hand for which they have promised 40% discount on my next service whic will be within a period of one year and got my vehicle on dec 24th monday 2018. Today is jan 10th and till today i havent received the bill inspite of calling very frequently...