Volkswagen India Complaints & Reviews

Hi,

I have purchase vw polo petrol 1.2 ltr in june 2015. Currently my car is clocked approx.48000 km. After purchasing car i have installed cng in my car due to my personal requirements for which i was aware that my car warranty will be lapsed. Recently my car is suddenly broke down and i contacted vidyut motors service center, pune from where i brought my car. I told them that my car is broke down and also informed them that...

Hi,
Repair order no. : sq1811827
Repair order date : 10 nov 2018
Model : polo
Dealership : apple auto pvt. Ltd., whitefield bangalore-16

At 24, 108kms my vehicle was serviced by the dealership and no issues were identified post the service.
However a week after the service the ac fin motor has stopped working. Bear in mind that the servicing covers checking of ac functionality and changing...

We bought a new car "polo" exactly one month back in the name of anshika shroff. Just 2 days after we took delivery of the car we noticed that the blade of back wiper is broken. So we immediately informed sarfaraz (Our sales executive) and also had word with sana - service executive and she also confirmed that you send the car we will fix it.
We were busy the whole month so couldn't send the car. Today when we have send our person...

I had taken car loan from volkswagen fin. 9.37lac in may 2015 loan account no. [protected]. But due to some reason i was paid full payment in mid dec.2017 after confirmation by fin. Company. Loan was closed normally case but after 3-4 month it showing settlement in my cibil. After many mailed and telcon discussion with custmore care but no solution please help.
Naresh kumar
[protected]...

Company dealer in haldwani named maa sheetla auto. Pvt. Ltd.
Befool public by taking heavy sum of amount as a booking charge and after the 60 days seasonal offers expires they simply say u please take your refund by subbmitting a application letter.

Volkswagen is running sum offers at festive time of diwali by slashing down some 40k to their cars but dealers are making people fools by not providing the booked cars to...

My vento tdi 1.6 dl-3c-bw-2493 had been facing issue of coolant loss since july 18. Vw service station at pathankot changed the water bottle without doing due diligence and the problem was not solved.
Vw service station at guwahati has now been able to pinpoint the issue to egr failure.
Egr failure under 65000 kms and vehicle age of less than 5years is attributable to two reasons
Sub standard component
Premature...

Is been since my vento has been done 15000km i hd lodge a complain regarding noice in engine area, complain was lodge near april 2017 since then i hd been visited number of times to service center which is located at 55km from my area, they hd been fooling me since long and hd not even registered my complain in job card, only when i was aggressively took a charge then only they registered, they had a single answer to me that it is a company...

My vento car was towed after an oil leak was detected on 9th oct morning and taken to pps motors at thanisandra. The initial diagnosis was a coolant pump leak repair that was estimated at rs 550 /-. A day later i got an estimate for rs 1, 66, 000/ saying that the ats had got damaged and had to be replaced and the ats oil to wash the engine would cost rs 66, 000/-!! I volunteered to get the oil from elsewhere but that really didn't seem to...

Hi volkswagen team,

This is regarding the issue at tirupati volkswagen service centre located at renigunta bypass road, tirupathi chittoor dt. Andhrapradesh, india.
Regarding my car right side back tyer (Vw vento – highline 1.6 mt) replacement to be done in warranty with service centre due to bubble visible on the tyre with manufacturing default the tyre pertaining to good year company 185 -15 inch tyre. I have purchased...

My car KL 11 BF 8001 has gear changing issues in my ameo automatic. It keeps getting stuck and I had given it to the Calicut dealership for repair. They take so much time and after a few days they gave it back to me without rectification and I am getting stuck everywhere. I complained to Volkswagen and few people called me and said they will sort it out and it's been more than two weeks no one has done anything yet. I thought this company...

I’ve had given my car to volkswagen navi mumbai autobahn automotive
I’ve paid approximately 30, 000 still after the service the paint drops are there on my car. Before giving i had mentioned about it and they’ve had asked me for more 1500 for making sure they clean it. But it’s the same and the servicing is not done correctly even after paying so much....

I an c. G. Samuel from thrissur, kerala, india

We have a vw jetta 2011 model bearing registration number kl-45-f-4748 registered in my wife’s name mrs. Thankamma samuel. Recently i have given the car in phoenix cars, thrissur an authorized volkswagen showroom for resolving an issue of temperature. The car was left there for more than two weeks but the issue was not resolved.
The problem with the car is that it shows...

Dear sir/madam,

The below mail to volkswagen capital - new delhi was sent to them and 4 reminders were sent to followup, till date no response has been received by me which is totally unacceptable and non professional and i am totally jon satisfied with the services.

Sir/madam,
This has reference to my various discussions with your staff mr. Jitender sharma with reference to above mentioned car bumper...

Hi volkswagen team,

This is regarding the issue which have been raised with tanya car workshop located in sitapura jaipur regarding my car tn06q5967 – polo highline 1.2
I have dropped my car on 13th nov-18 10:04:32 am to service advisor mr. Mangal for accidental issue on the left side of the car.

While i dropped my car, mr. Mangal informed that the left side rear tyre has been damaged and need to be...

Vehicle sold on 21st jan 2017, during the first service at the above mentioned team, the windshield was damaged, the rear bumper was brushed with scratches adding the rear mudflap to be broken (Jan 2018). The mud flap was fixed in the month of feb 2018 improperly causing the same to make rattling noise. I have lived with it. However in nov 2018, i find that the extended warranty has not been provided to me! I call back for the same, after...

I have a polo highline 2016 model, it has a damage in its stearing rack and is covered under warantee, the car was examined in service centre at barath mothers mangalore, and parts was ordered on aug 11, and i still dint get the parts for my car, still running with the faulty stearing rack and when enquired in service centre they tell, that they still dint get the parts that is till 23november (Today), deeply dissapointed with the vw service....

I have purchased car from volkswagen showroom in udaipur.
In two years colour of my car starts coming out, when i purchased car they told me that colour of car will be forever and they gauratee me about colour that they have seven colour coating and it lasts forever.
But now colour is coming out and i asked service centre of volkswagen i e rajesh motor in udaipur to kindly check why colour is coming out and as they gauratee...

Date :[protected]
Case no : ccr146253
Vehicle registration no : hr51at0123
Name of the customer : mr. R. D. Sharma
Dealership name : m/s volkswagen ncr east
Dealership location : ghaziabad

The car has been giving serious problems once it neared one lakh kms. The poor quality of product has led to
1. Change of gear cables
2. Change of ac motor twice
3. Change of radiator...

We have booked a polo caras per sales contract form bearing no. 349 dated 21.09.2018, by paying an amount of rs. 25, 000.00 as booking advance. As per the sales contract form it is noted that the vehicle will be delivered with a period of 30 days.
Now we have been informed that the financial arrangements has to be made with them at the rate of interest what they decide. The insurance on vehicle has to be taken with their agent. The...

Hello Volkswagen Victims,

Today, I would like to share the disastrous experience that I have been facing for the last 18+ months.

Very Important NOTE: I have tried to post my experience on Social media multiple times but my account is being blocked by Volkswagen so that other customers don’t get to know the issues that I am facing with my car. Volkswagen, please stop doing all this nonsense. They will mark...