Volkswagen India Complaints & Reviews

Chassis mexg17606ht142687.. Owner name v valentina.
Tn 94 3542... Battery is shutted off.. They r not responding properly... Invoice date 23/8/17. Mr ashok from ramani volkswagen madurai tamilnadu, not reply properly... They will refund as soon as possible.. I suffered a lot while traveling midnight its shutted off.. I called them.. No one response... This type of shut down happened three times for past 1 month...

Dear sir,
My name is anirudh ravikumar, owning a car volkswagen ameo bought in feb 2017,
My car met with an accident on april 27 2018, and been dropped at service centre the same day. From the following day it took them 3 months to get fixed.
Now the issue its ready for delivery, i have claimed a insurance as the amount claim is around 3, 50, 000 i have claimed a cashless facility from the insurance company. They have...

I purchased vento highline in 2012. But somehow i was never satisfied with this vehicle the main problems which i remember
1. Three no’s of battery’s have been changed within 4 to 5 years
2. All the four tyre’s finished before 40000 km
3. The third major problem is in the coolant. It couldn’t be repaired anywhere. I was stuck in a jaam the car started giving out smoke without any indication showing inside. The...

I have polo car tdi model (2016). I got my car service done on 11/8/2018 from volkswagon capital workshop, mohan estate, new delhi. Mr. Harish was my attendent. I specially told them that my door handles are very hard to open, plz lubricate them. And very cheap thing is my diesel tank was half full, n i received my car with almost zero diesel in my car. Even i am scared of driving half km, and fuel station is 7 km away from my house. And...

Dear team,
I dr sahil bareja is having your polo model registration no - hr12 ad 9138 is suffering from severe ac malfunction as it is producing excessive fogging in all the glasses of car and it is very difficult to drive during winters and rainy season with zero visibility. I already complained about this from past more than 1 year but no solution for my problem. Kindly sort out my problem as it is very dangerous and i have to drive...

Sir, my name is tajinder singh. I bought a car from lally motors ludhiana on dated 28 june, 2018 and the detail of the same is given below.

Chassis no - mexd18602jt127859

Engine no - chyh51305

Car no - pb91 a 0896

Unfortunately, it met with an accident on. I got it repaired from lally motors ludhiana which cost me around ₹94000. Even after paying such an huge amount, the colours...

I am using jetta highline tdi for last 4 years.in last years my experience with this car was very bad.
1.in last 4 years i had to replace battery 4 times. Battery just goes bad suddenly after 1 year. Service center has no explanation to this.
2. Every time atleast a month before battery dies car gives problem in starting where it does not start in 1 attempt. On my last visit to turbhe autobahn service center, when i pointed...

I have volkswagen car polo, schedule service was done on 9th may 2018 in agra volkswagen workshop, and when i was travelling from gwalior to agra on 3rd august 2018, in the middle of highway my car start heating up badly, i called costumer care around 9:30 pm they gave me one number and that person said he can't help me out with this as this is late night, question here is why you guys call it as 24*7 customer care when you can't help your...

Dear team,

Really its a big shame for the big branded motor company that their service center and the service team is unsatisfactory/third-class.
I have given my polo car dl-10cc-2823 for normal service on last week of july-2018. After the service, i start facing problem in ignition port the key get chocked in between when i start my car and i have turn key twice or thrice to start the car. This problem arises just...

I have purchased a polo comfortline car lastmonth, after the temprory registration when i got the registration papers, in the invoice two prices are denoted, one amount is rs 603000/- which includes the gst amounts, in the bottom of the invoice there is another amount of rs 633000/- how this rs 30000/- came. Is gst was collected for this amount, if yes why the gst was not shown in the invoice, company invoice shows a amount of rs577000/-...

Hi, this is syam
I am very disappointed with your staff in guntur show room, they are not at all responding for customer problems and they are taking too much time for any service, no information about billing cost for each parts, they are not discussing with us about cost before billing.
Charging too much labour charge like for removing one part one charge and for fixing same part again they are charging.
I cant understand...

My complaint is related to success automobile bhopal.my 10k ammount byfault transfer in your company (WORKSHOP HDFC) account.i gave application on 12th july to account section Mr.chandrkant Shukla.he recived the application.now 18th july i was pinch related to my issue.he said you sent mail for me from SBI.he gave wrong mail adress.he not understand diffrence between underscore or desh.he sent mail with underscore but in orignal mail in desh.now...

Dear sir
Greetings of the day...

I'm G Vamshi Krishna reddy from Hyderabad. I recently purchased your New Volkswagen Ameo Highline AT Plus from HIMAYATNAGAR Branch by Exchange of My one&half year Old Renault Pulse car. Volkswagen offered 3.5Lacs for old car.
I have outstanding Loan of 4Lacs on old car. Manager told me to pay another 50k to Showroom. So that they will do direct NEFT payment to SBI bank in which...

Actually it took them more than 45 days to complete the work in which I suffered alot. I was ensured at the start that whole of the payments & take up with insurance company will be done on time & i need to pay only the extra pending amount. Now they have generated a bill of 2.4L and asked me to pay upfront . When i talked to insurance person, they said their visit is still pending and it will take them 25 days atleast to complete the formalities....

Please be aware from them!!!

I have ameo volkswagen there was issue in fuel pipe line car in warranty period
Dealership charged 5200 for plastic pipe line i agree with that because product price decide by volkswagen company

But they have charged 4 hours for labor actually it was only 30 minute task according to car mechanic

Strange thing is when i have try to pay amount they said dealership...

I had given my vw polo highline disel 2017 april model to volkswagen showroom located at maradu, kochi, kerala, india for windscreen glass polishing. The service people there made the full glass fully scratched by without washing before polishing. Now i couldnt drive at night due to the shattered vision while other vehicles headlight hit on my windscreen due to the intense scratches. My car is under warrenty period. I need replacement of...

Ref. Vehicle : vento tdi - hi end. Year 2011

The burglar alarm is giving a nuisance alarm. We are not able to make disable.
There is a switch near the right side of the driver seat for this. We are not sure how it functions.
Some time - after parking the vehicle - in a minute it is giving alarm. Sometimes, it starts by 2 am. Even in calm location and time, it is giving sound. May be when there is rain or cool,...

I have given my car for service in abra motors. They have done a very worst service and the've damaged my car parts (Tail lamp& media player). I have registerd a complaint at volkswagen head office. They are not responding to me in a proper manner and also in the local service center in chennai they are not responding. I've paid a minimum amount of 60, 000 rupees for every service. This makes me frustrated and so you have to help me in a...

I have a complaint of delivering a defective car whose oil sump was damaged from the beginning. The part was found brokenly damaged and was locally fixed by an adhesive compound know as m-seal. This was then not discovered in the past consecutive years as there was no oil leakage found but only now when this m-seal compound has loosen its adhesive strength on the metal part resulting an oil leak and was revealed recently when my car was on...

My car met with an accident in sep2017 near goa, we have given the car for service in goa modi service center. Got the car after three months to bangalore via road side assistance.

After receiving the car, the lhs mirror motor was not working. Went to bangalore elite service center and was informed that the lhs mirror motor is changed and its not highend polo motor. Contacted goa service center and informed that they have not...