Volkswagen India Complaints & Reviews

I have a polo highline model registered in west delhi dl-10-cc-2823. I send my car for service in mohan estate metropolitan service center. After servicing i am facing 2 problems.
1) when i put the key in ignition port to start the car as i turn the key in a clockwise direction it gets chocked. I have to do the same process twice or thrice to start the car. I have never faced this problem before this service. I am using this car from...

Dear sir/madam,

This is to inform you that i bought a volkswagen car model is polo from your kolkata osl exclusive pvt ltd, 3a rammohan mallick garden lane, kolkata -700010 show room on 30th october 2017. Since the first day the car is giving us lots of trouble. When the car was delivered on first day the interior lights system was not properly working, i immediately sent my car to workshop for repairing. After some day i...

I Posting to VW about the problem, they blocked me on Twitter and they will delete the problem comments(NOT ONLY MINE, THEY DELETED OTHER COMMENTS AS WELL). Instead of solving my problem

I bought the new car(POLO Highline petrol) in end of March(They did home delivery on 2nd April), from PPS motors Tirumalagiri, Hyderabad. They gave manufacturer defect car to me, the same issue 3 times and engine leakage also.

Th...

I buyed the vehicle on 14th july 2018.
Model:Ameo highline plus dsg.
chassis no:MEXD18600JT128167
Engine no:CWX187782
Dealer Name:SHREEKRIPA AUTOMOBILES PVT.LTD
City:Nashik, Maharashtra
while the time of delivery the first thing i noticed that the rear camera was not working.i dont what have they checked in pdi.after then when i drove the car i found that the steering of the car is very stiff, vent...

We're called from raipur to sent our Ameo for servicing. In morning a person from company came to take away the Car. He examined all parts of the Car and took it. The Car was escorted back at 8.30pm.We being doctors were not at Home at 8.30pm My parents 70 plus were there and they paid for servicing Rs 12000.He said nothing and went back. Next morning we saw the crack in front glass and complained immediately.We were asked to sent pics which...

Am Shafas Raja from kundara, Kerala, India. I have booked a "White Colour Volkswagen Polo GT" in the nae of Mr. M. Haneefa On April 2018 Booking Ref: 41053, to be delivered by August 3rd 2018 for my marriage. Almost 5 months before we booked this inn order for not to face any delay / excuses.
But now 21 st July 2018, just before 2 week for August 3rd 2018, From the showroom i booked, Volkswagen, 2nd mile stone, Kollam, they are saying...

To
Whomsoever it may concern

Dear Sir or Madam:

My vehicle polo 1.2 petrol highline purchased in year 2013 from vw authorized showroom reg no MP09CN3722 . Since last 4 months I am facing problem with the vehicle and you authorized service center is not able to resolve the issue. I have given my car for service at least 12 times in these 4 months and still the service center is not able to resolve the...

I am back to where we started last year. The great Volkswagen car have issues again with the fuel injector. The more I read about it, it’s a common problem is Vento Diesel model cars and the company had in fact recalled and replaced it for many customers at their own expense, acknowledging the fault in the injectors.
Last year around the same month, I had the same issue with the injectors and in fact had to get them replaced for...

I purchased polo tdi highline bearing chasis number MEXE1606gt089022 on 14th june2016 which was delivered to me at home (240kms from showroom) alongwith copy of insurance. Dealer assured me to send all the papers of car by post which i have not received till date and whenever i visit the showroom they tell me that dealership is changed and we dont have records. Car is still unregistered.help me out. The car showroom is shirani automotive...

One of the worst service from Volkswagen, I reached the place at 5.50 after waiting for half an hour around 5.20 person says everyone are busy in delivering vehicles, visit us tomorrow... Visited Volkswagen Mysore road. When purchasing a vehicle 3 to 4 person attend and water & tea facility is provided.but when I visit them for service, they treat u like u r nothing, not even water is served....

TS07 FV 9777

Hi Volkswagen India Team,

I have purchased the Vehicle 6 months back and now there is a burning smell inside the car. The service center team first confirmed the clutch has to replace and it will cost around 19000. Next day they said they don't find any smell at all even though the smell could easily identify by anyone. The third day someone else from the same service center confirmed Yes the burning...

Hello sir/ Madam
My name is Chindu Raj husband of Aruna Krishnan, We bought a Volkswagen Polo from last of April 2018, unfortunately they didn’t give keychain with car key, I asked so many times but they says some silly excuse it’s not short period, more than two months now please and take this issue seriously and kindly requesting to solve this problem as soon as possible
Thanks...

I have purchased the new car - VW polo Diesel on 25th June 2014 from Hubli show room.

The vehicle has been getting serviced from Hubli service centre as per the schedule from last 4 years.

Recently, I have observed that there is warning signal with engine symbol appearing in dashboard. When I discussed the same with the expert at Hubli service centre, I was informed that there is a problem in EGR valve which...

Gudmrng sir.
I m sandeep
I have volkswagon polo 2017 model
Recently met with accident on 8/6/18 and takento showroom on 12/6/18
From till now
One mnth over
No wrk has been started
Showroom ppl are not responding to oh. Not obeying my words at all
Insurance person is good and he is in contact with me
From 10 days on wards only 1 part ecm by name clarity asked by insurance...

Dear Sir,

I have Volkswagon Polo which i gave for service last week at Volkswagon, Amritsar center. I was informed that its oil cooler and water body needs to be replaced. but it is out of stock at the centre and i have to deposit advance of Rs 5000 to book order for that spare part. the spare part was estimated around 35, 000 inr. But its been a week now and that order is not available till now. I am bound by my faulty car...

I had given my Volkswagen vento 1.6 diseal for service at bajbaj(topsia) Kolkata for service ..after service I took to my home on 21st and drove only 38kms total and vehicle stopped starting at my place ..after that I spoke to customer care, contacted service center and all but no help came on the way and my vehicle on stand out parking since six days and can't take to service center as I felt being cheated by Volkswagen (I paid for service...

My Vento car was not getting start on 13June Morning and I informed the service center. They took the vehicle with the help of recovery van around forenoon on 13June itself. Till now the car is not repaired and not giving any proper update. I placed a complaint in Volkswagen customer care (CCR 125850) last week. Today is the 22nd day the car is in the service center.

Vehicle No. MH01-BB-7265...

Dear sir/madam,
Hi am mishal ummar from perubavoor, the last 2 month back i was book my car volkswagen polo petrol full option (Red colour) but still i don't get any update, this month last my marriage is fixed that's why kindly and request i[censored] can get my car before this marriage.
Thank you
Your sincerely
Mishal ummar
Perumbavoor
Mob:[protected]...

Hi i purchased a new vw polo. The new model comes with a 1.0 ltr petrol engine, with 3 cylinders. After taking the delivery of the vehicle i feel the vehicle performance is not upto the mark. When trying to move the vehicle in 2nd gear after slowing down on a speed breaker the vehicle struggles to pick up and sometime the engine goes off.

When complained to the service team from where i purchased the car they say that the new...

Hi i m caring ameo since oct16 with regd number pb65- ak - 0447 in the name of harjeet singh

My complains are
1. At the time of second service, (General check alert) has been removed, means they asked me no need to come for general check up after 7500/- directly come when speed meter reached to 45000/- km from 30, 000 km,

2. My steering is vibrating which directly impact the wheel alignment this issue...