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Volkswagen India Complaints & Reviews

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Last updated Apr 20, 2024
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Volkswagen India reviews & complaints page 37

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H
HariKrishnan suresan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recurring issue of vibration while braking

Address:Ernakulam, Kerala, 686692

This is regarding a complaint i'm facing with my vento highline tsi vehicle which i bought on 2016.
Before the vehicle crossed 1500kms mark this complaint arose. Vibration on the entire vehicle while braking. I mentioned this clearly at my first checkup itself and experimental works were carried out by the service engineers rotor polishing (Which was paid service even though my vehicle didn't do 1500 kms even). Again after few months...
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Priana2
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service cheating the customers

Address:Coimbatore, Tamil Nadu, 641031

Sir/madam,

I have let my car tn 22 bt 8017 for service at your show room at ramani show room branch, coimbatore about 6 months back. That time they given estimate rs.14000 whenever i ask for my car they say that its still in process and would give it in a week. I asked for the estimation for such repair they said it would take 35, 000/-. Nearly after 4 months after my number of calls and visit they said me to buy and give...
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Ameer Bagawan
from Bengaluru, Karnataka
Jul 28, 2021
This thread was updated on Jul 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service of our volkswagen vento

Address:Belgaum, Karnataka, 590010

Sir,
I am unhappy with the service of my vehicle vento at your volkswagen service centre belgaum. Its the third time and i am very sad to see this. My ventowas serviced but was not checked there was a huge leakage of diesel and they delivered the vehicle. If there was little spark then my vehicle may have blast as it was very risky
I hope you will take an immediate action on this issue and contact me...
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Dushyant dawer
from Noida, Uttar Pradesh
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pathetic and poor service centres and cheat staff

Address:New Delhi, Delhi, 110058

Goodevening
I am dushyant dawer.
I’m currently using volkswagen polo gt
My vehicle no is dl 10 cg 8931
I am highly disappointed with your brand’s services.
Very poor services
They just want to defraud their customers and don’t want to give warranty for any defected part.
Nine months ago my car’s charcoal cannister was defected and one of the service advisor ordered that part for...
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amitkhare_123
from Amroha, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irritating sms from volkswagen

I continuously receive messages/calls on [protected] from volkswagen Gurgaon (India) show room regarding service of vehicle DL3CBW2137 from 3 years or more. I have told them many times that it is wrong number. But the never stop sending sms/calling. I have informed volkswagen customer care about this matter too but CC did not responded. I become very irritated after receiving such calls/sms....
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palmars78
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disgusting and disappointing about your support and product

Address:Chennai, Tamil Nadu, 600015

Hi,

We have purchased a vw vento on last 2012 nov/dec from sundaram motors mount raod.
From then we have keep maintaining our vehicle by dropping our vehicle in their service centre at periodical due of service at every 15 k km.
During these days we have been experience may unhappy moments for may poor support or other.
Like that one bad exeperince want to address it to you

Having said...
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K
kautilya28
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

air conditioner not working vento up80 ch 8388

Address:Lucknow, Uttar Pradesh, 226001

I got my volkswagen vento serviced in chandigarh about a month back. It had a problem of ac not providing cooling. Since then i have moved to lucknow. The ac worked for around 15 days and now is again not providing any cooling. It seems that chandigarh service center was unable to find the source of leak and just refilled the ac gas and gave me the car back. My car license no is up 80 ch 8388 and my mobile no is [protected]. I cannot go back...
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Himanshu Enterprisesvtac
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service regarding

Address:Raipur, Chhattisgarh, 492001

My self himanshu motwani i lives in raipur chhattisgarh and i’m your vw customer at last saturday i gave my car for 1st service at amarnath vehicle pvt ltd i gone for a good service but seriously i’m not happy with there service they are making fool to customer even they don’t know how to service a car and staff are also fresher even they don’t know how to talk with customer and how to treat with better services so it’s my humble...
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Eight Petalled Lotus
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

car not working properly

Address:New Delhi, Delhi, 110048
Website:[email protected]

Hello
This is inform you that your car Ameo automation is not working properly
I have shared this issue with service guy also but the problem was same
I am traveling with family and this bad situation happened. How bad it this

This happened with me second time
I will take this company to consumer forum as I have spend 12 lacs Rupees for this Only
I want my better and new brand car this....
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B
benoy f
from Naliya, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

copy of invoice for re registration

Address:688521

I have purchased a preowned vw polo 1.2ltr petrol highline reg year 2013 from delhi. Now i want to re register the car in kerala. I have taken noc from delhi and i dont have the copy of invoice. The rto in kerala needs the copy of invoice for tax calculation.
So provision of a duplicate copy of invoice will facilitate me in getting my car re regiatered in kerala....
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P. Emmanuel Prakash
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan paper not submitted for registration

Address:Guntur, Andhra Pradesh, 522006
Website:www.volkswagen.co.in

I had purchased vw polo in december, 2017 by availing loan from vw finance bearing loan ac no : vwf1 [protected].

As my required number has arrived we submitted all the documents for registration. But it was rejected as one dorm doesn't have your finance stamp. I informed the same to the concerned person on this cell no. : [protected] one week ago but didn't get my paper. After a couple of says i informed to your salesman on...
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U
Unni K J
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical and irresponsible service experience at evm volkswagen kottayam

Address:Kottayam, Kerala

Dear team volkswagen india,

I am an owner of volkswagen vento with plate no. Kl 30 c 6006 registered under the name of mrs. Roshni jaleen.

I am writing this email in regards to the bad quality of service provided at your evm volkswagen kottayam showroom.

The background for the issue is explained in the trailing emails. Please refer to the same and advice final resolution for my grievance. br...
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S
sgurugan1984
from Nattam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

whether buying external warranty is compulsory

Website:indianconsumer complaints forum

Please clarify me as to whether buying of external warrant while buying new car, is compulsory or optional. Even though i already booked a new vw ameo car, now my dealer insisting me to buy external warranty of rs. 10000/- which will be a additional financial burden for me and i deem it may not require at all. Therefore please clarify me before making entire payment....
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S
SachinMehndiratta
from Gurgaon, Haryana
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software upgrade issues

Address:135003

I owned a vento tdi 1.6 2010 model. I was very happy with this car performance till april 2018. After a lot of assurances from dealer about software update i decided to upgrade the software and it turned out the worst mistake.

Engine produces lot of noise and power is degraded a lot. Engine looses power suddenly while drive and jerks can be feeled easily.

I have contacted service center multiple times to revert...
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N
Natraj Murthy
from Coimbatore, Tamil Nadu
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jetta

Address:641602
Website:www.vw-ramanicars.com

Dear sir,
I had given my jetta tn 39be 345 white color to service in tirupur service center on may 6th sunday. Vehicle got breakdown, so the vehicle was sent to tirupur service station. Before two months only i paid sum of 15000 in the same tirupur service station. Service person in tirupur told me we could not get your vehicle serviced here, so we are sending to our coimbatore office (www.vw-ramanicars.com/Home/ContactUs
Coimbatore....
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Address:Navsari, Gujarat, 396445

Dear sir
i am keyur naik from navsari professsional architect using volks wagen car since 10 years.yesterday iwas going to vadodarafrom navsari in my vw jetta GJ21 BC 4787 BELT broken some how i have put car at navsari volksagen . tyhe first said they will deliver car yester day evening .since morning their technician dont ans to any my phone calls and now they are saying you will car after twodays .km of car is 52000.iam doing regular...
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K
ksdjvr
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not providing document/receipt

Address:Ahmedabad, Gujarat

I had purchased polo car during july 2017. After delivery of vehicle, insite of vigorous follow up for getting receipt for municipal tax and rto passing is not received from dealer. This document is badly needed for accounting purpose. I wonder a dealer of such reputed car company can be such irresponsible in providing document. Please do need full immediately to get me these document.
Details are as below:

Car reg...
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M
Manjeet Deswal
from Delhi, Delhi
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sub-standard vehicle sold

Address:New Delhi, Delhi
Website:vw-automark.co.in

I own a volkswagen vento, registration number hr26de-2880 and it is less than 1 year old. Surprisingly, the paint of the vehicle has started to crack and the body is getting rusted from beneath the paint. Pictures attached. When i sent the vehicle for service and asked them to pay attention to this issue, they spent 2 days with the excuse that technical team is reviewing the problem. Ultimately, nothing was done. I'm really worried about...
+1 photos
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K
KUNAL DHOKE
from Indore, Madhya Pradesh
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ameo goa

Address:403521

Dear team

The wheel cap is removed while droving the vehicle on highway in august 2017 and it has just happened after check up of vehicle in the month of june or july 17 during monsoon camp.

At the same time matter has been escalated to customer service call and customer service told that same will be ratify once you visit service centre.

The above incident seems total deficiency in service and...
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Deepak Karnatak
from Baraut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheated while using zero dept insurance

Address:Nainital, Uttarakhand, 263139
Website:[email protected]

Dear sir /madam,
I purchased polo comfertline 2015model on jan2016, uk04u9349 in the name of my wife khushboo karnatak and volkeswagan person and bajaj allianz told me i can used zero dept twice a year. While going for second time claim they kept my car for 15days in workshop and this year while renewing my policy i came to know that my nav got zero.
Asked to bajaj allianz and volkeswagan they said claim was adjested in new...
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