Volkswagen India Complaints & Reviews

Sir i am keshav rawat custumer of your company. Sir i am having 4 volkswagon vehicle last week i have given my vehicle polo for some minor problem at tanya cars sitapura jaipur rajasthan india. They told me i would be charged ₹12-15k and would diliever me my vehicle in evening. When i came in evening from far 25 km they said me that vehicle is not ready you come tommorow and when i said you should inform me if it was not ready then they...

Mr. Andreas Lauermann
Director
Volkswagen India Pvt. Ltd
E-1, MIDC Industrial Area Phase 111
Village Nigoje Mhalunge Kharabwadi
Chakan Tal Khed
Pune 410501

Ms. Divya Paul
Director
EVM Passenger Cars India Pvt. Ltd.
EVM Motors, Building No TC 55/1425(2)
Neeramankara, Kaimanom Junction
Thiruvananthapuram 695040

Under instructions from...

Sir i am bhupinder singh, writing you about my speed post track id no-em[protected]in
My address is
Bhupinder singh
Vill teen ka majra
Po mussimbal
Teh jagadhri
Distt yamunanagar
State haryana
Pin 135003

My letter had been dispatched on 28 april but i didn’t receive it till now
Pls help me out
It has happened thrice in last two months. My parcel is wrongly...

I bought volkswagen polo model December 2013, last 4 years my experience was wonderful.
Last month I had serviced my car at Rewari volkswagen workshop. But after service i faced problem of break disc. After lodging complaint
I visited to Volkswagen Rewari workshop.
First their attending behaviour is very different against last time visit at time of service. Behave me like a culprit why I am complaint to Volkswagen team...

I was purchase ameo having registration no. RJ35CA2280 in Jan 2017, now 3-4 days before my car was breakdown while running on road and than not started. I was complain for road site assistant and company person come with battery and start my car, than i took the car to workshop and they told me that my battery is not working, i am shocked that only in one year my battery not worked and no warranty is available.
I am really very much...

Hi,

I am having vw polo car no. Mh12 lv 8857. I have purchased the car in may 2015. I have also availed extended warranty for additional 2 years.

Everything was fine till last month when i started having problem in starting the car. I had gone to vidyut motor pune to get it checked. They had asked me to visit after 2 days.in the same visit i had asked service advisor to check my car key because i felt it might...

I had given my polo reg numbered ka03mq 1419 to singasandra service centre, bangalore on[protected] coordinating with mr. Naveen. I had opted for pickup and drop facility. After the service, when the car has come for delivery on[protected], i found the front number plate was broken and exactly behind the number plate there was a damage (Hole) on bumper. Immediately, i took the pictures and video of it, sent to naveen and the vendor and i...

1.March 13th: Car was dropped by me for a service at rear right door
2.March 27th: delivery of car after First Service. At a glance, it looked okay.
3.March 28th: Reported issue at right rear side window. Reply was prompt
and technician visited car at my office address.
4.March 31st: Second Pickup, from my Home.
5.April 2nd: Asked by service center to receive my car. The issue was
reproduced and...

Went to vidyut motors, shivaji nagar, pune for a suspension problem. They replaced the suspension boot and front wheel bearing and told me the problem is solved. Infact there was no change in the problem during the test drive. The problem remained as it is. They told me they will fix the problem during next visit. Very unprofessional service attendants and they told me two days delivery and after 5 days of frequent calling they gave me the...

Sorry to inform that i have called 4 times to the customer care but no actions has been taken yet... my complain id is CCR117239.. i have been promised that my complained will b escalated to the seniors and vl b resolved asap bt sorry to inform that nothing has been done yet... this is the last msg from my side now... very politely i waited for my problem to get resolved but no actions has been taken from your end...plz look after the matter...

I hv 2012 polo diesel. Til now 3rd tym thr my car egr creating problem, giving black smoke, and consume all coolent from radiator.
Car is run only 27000. Km.
I much care my car in every manner.
But totally dissatisfied ur poor product. Why u r launching this wrost product in india?
First egr problem i faced when car was run 6000km only.
It is not possible for me, to change this part of cost ₹ 50000 again...

I am an owner of an vw jetta. I had a problem with my gear shifting. So i have given the car to evm kochi on monday morning 10:00 hrs. No doubt they have entertained me without an appointment as this is a breakdown case.
Around 15:00 hrs the service representative gave me call and conveyed the problem which i agreed to them. So as per there instructions the part was to be ordered and will be replaced within 3 working days. Since 1st...

I chandan pednekar, owner of car mh 05 ch 4782 vw polo gt tsi had given my car for body work and painting at nerul work shop and you will b surprised to see the work carried out at your station.

So far i had impressions about you for precision jobs.

Weeks before i had given my car to nerul work shop for forward bulkhead and grill work also on aft bumper repair. I have attached some of the pictures of your job...

We are using 2013-november model volkswagen vento highline (Kl 02aq 9594). Last 4 years, we don't have any compliant. But before 6 months, they have called us for a pollution problem. After this, in one month (1st week of april) the coil warning light started to indicate due to some engine malfunctioning. Only 30000km is covered by the car and was in good condition before this pollution test. Thus we contacted the kollam service center and...

I bought a new car (Polo petrol, high line) last december. They called me for general check up 22nd april and i left the car in morning and they returned me by evening 5 pm. The next day my car key was not working, i was able to open the door only through keys and as soon as i insert the key car doesn't start. Then i opened the bonnet and closed it with a force the key started working. This happen in front my house. Then yesterday i took...

I have purchased my polo 1.5 tdi in april 2015 and have enjoyed the experience with the car so far. I appreciate vw for making such a superb product.

However, i have a complaint that no body at vw service center are able to rectify. My front left door keeps ebbing out of the car and looks like i haven't locked the door at all. I told this at vw coimbatore and they said that the car got hit somewhere. I knew for sure that it...

Since last half hour I’m sitting in their workshop to keep mine car in service but till yet no one had attend me cause . Their is no employee in the service station . Though the service timings are from 9:30 am but till yet no one had come. And even though I way on highway and I had called the company person for help but they didn’t respond anything. They just give a mouth of word they won’t get up to their mark and the worst service...

Hello i am vijay vijay from visakhapatnam. I have vw vento tsi 2014 model and i have facing a problem of jerk in gearshift and engine rough noise. Due to lack of knowledgeable and efficient people in vw workshop in visakhapatnam my vehicle is still in workshop for 12 days. This is not the first time earlier also my vehicle in workshop for 50 days. The dealership and the company create lot of problems for their customer. Their customer service...

Dear concerned,

With very disappointment i am dropping this complaint.

From 2012 onwards i am giving my vento car for periodic service in mannuthy showroom, thrissur dist, kerala.

One time i met with an accident and car rear side was damaged. Vw assisted for claiming insurance and i got the claim amount. But, when i taken the car from service center the front bumper was not mine and it was replaced...

Akashgoyal
[protected]
[protected]@gmail.com
I have already logged many compalints..
I had purchased a ventro diesel highlineplus16’ on 13 march.. I have purchased my car from capital delhi sarita vihar.. But when i got delivery of my car i didnt find it the same as i have already a vento diesel from 5 years.. And the showroom also gave me the testdrive of automatic car.. And the executive there mr. Prince told...