Volkswagen India Complaints & Reviews

My vento is in the service station for the past 40 days. The service personnel says they are unable to track the root cause.
Details of my complaint sent to customer care on 5th April is copied below.

My Volkswagen Vento KL57 G 2424 bought and serviced from Calicut phoenix showroom has been having persistent problems. It was purchased in 2013, and for the last several months, we have not had good drive with it. br...

Hi,
I own a volkswagen vento and it is less than 1 year old. Surprisingly, the paint of the vehicle has started to crack and the body is getting rusted. Pictures attached.
When i sent the vehicle for service and asked them to pay attention to this issue, they spent 2 days with the excuse that technical team is reviewing the problem. Ultimately, nothing was done. I'm really worried about this now. This is the quality of a german...

Referring volkswagen india complaint status update [id: 1799393]

Based on above complaint status i attend for service on 5th jan 2018. Vw technicians replaced exhaust manifold gasket and charged 3k for their service, after running of 2000 kms still i found oil leakage in exhaust manifold and attempted 3rd time for same complaint. This time service manager told that there is crack in exhaust manifold and have to replace entire...

I have done booking and payment for vw ameo in vw coimbatore ramani cars. I paid first emi but still thay did not register my car, thay did mentioned wrong bank name in form 20 now thay are saying form 20 cancilation take time. Try to improve those kind of mistake this is not local made brand. Vw pls maintain customer satisfaction and try to get my car soon...

I have given my car vw cross polo for servicing on 13th march for 3 year maintenance service at the hosur road branch bangalore. The only problem i was facing was vibration in brake when speed is above 70km/h which was very well explained to the engineer (Vijay) while handing over the car. I was promised to get the car back on saturday 14th. When i called on 14th afternoon, i was told the service is still in progress, no problems detected,...

Today i have visited your show room shreekripa automobiles private limited for my repairs & maintenance. During my visit none of the staff has cooperated.

It was worst experience from volks vagon. I have deposited my car for maintenance and i supposed to be dropped to my place by show room. I have been waited for hour but show room failed to drop me at my location.

So please take care of customers if you need...

I have a volkswagen polo 1.2 my i comfortline purchased in the year 2013 from tanya motors, sitapura, jaipur, rajasthan. Chassis no. : wvwa13607dto31969. Engine no. : cjl061088.in the month of february, 2018 i gave in my car for a service amountable to 11000/- as discussed with volkswagen reps from tanya motors and after which i left for gurgaon.in the month of march i started facing an issue with the coolant. I discussed the same with reps...

I am balsubramanyan iyyer residing in navi mumbai, my car no is mh-43-al-0957 it is in ksm service station navi mumbai for the last one week. The executive mr. Sachin had called me up for payment from his no [protected], told him i will provide my firm's current account cheque for the same, but he insisted on giving cash payment. The payment amt comes upto nearly 1l.in this present govt policy of digital india cashless transaction exceeding...

I owner if vento dsg highline is facing repeated problem foe left side pulling of the vehicle since the moment of deliver even visited several times to work shop kumar motors belgaum yet unresolved afet many tries by the kumar motors my sincere request is kindly provide me a exact solution or promise me to deliver a new vehicle as im already paying huge amount for.
Kindly consider the above

Ravindra anil mogali....

I have a polo petrol car from 2012 last. 43000 kms done. Very happy with this car. Well maintained and serviced properly. Few days before there was a problem with starting the car. Rang evm motors technician came and replaced starter switch for 5200. We didn't get the receipt. Three days later same issue happened engine stopped in the middle of the road. Took the car to evm motors again. This time they said starter motor gone, even though...

I am ajay from rajasthan, recently i do 9th service of my volkswagen vento form volkswagen service center jaipur, when i dropped my car in workshop there is no any problem in right front suspension but when i go for take delivery from service center there was i found a new problem in right front suspension noise on ruff road, i complain to service center at the same time they told me this problem is before from the service, i trying to clear...

I took delivery of my new polo tdi in sep 2017. It was all ok and was completely happy with performance of car. The car has only done 2500 kms now. The rides are bouncy with various thud sounds. The stability while driving a new car is gone. Every time there is need to apply brakes to reduce bouncing of car. I keep tyre pressure usually to 32. I complained about this to volkswagen mumbai west service centre located at andheri east. Their...

I have given my accident car at world class automobiles moti nagar new delhi on 31 dec 2017 repair order no. Is bs1703148 delivery date was 14 feb 2018 but they delivered on 28 march 2018 with out giving me old replace parts irresponsible thing is that they delivered car to me with deisel leakage from engine which i came to know when i was going service center to home on 28 march 2018 is there any responsible person in delhi or i take legal...

I refer to my polo 1.2 comfortline anniversary edition bearing chassis number mexj17606jt076394 and engine number cjl147295 purchased on 19th january 2018 from mody autocorp pvt. Ltd. Based in panaji - goa.

On thursday, 22nd march 2018, the vehicle showed difficulty in moving in forward direction, after which the service department of volkswagen goa was contacted and they promptly arranged to tow the car to the service center....

Hello volkswagen,
I am a volkswagen customer. I have a polo i bought it 2012. Last month i went to evm volkswagen cochin to exchange my car and the sales team were cheating me with their deal. They told me they will give exchange bonus and loyalty bonus during the test drive. And i send them advance money for booking the car and i went to the showroom. During the time of booking they didn’t give me any bonus. So i said like i don’t...

As i’m shruthi v booked polo anniversary edition in the month of jan 2018 with the executive kiran. And the process was not good no one called me for the finance options i used to remember what should i do finally i purchased it from other dealer and i gave the cancellation letter for the consultant in the month of feb 2018 and he asked me to wait for 7 days later after a week i called him n asked status of cancellation he asked me to send...

So, to start off with i've had a vw polo for about 20 months now and its been a great car that only invokes only more of an enthusiast out of me. But, post a sad crash although not too big, the airbags deployed that left me in ptsd. I had gotten it towed to the nearest service center in hyd - pps vw khajaguda with roadside assistance to my rescue.
I was informed decently about the damage and cost estimate with a three week waiting...

After sales service - A nightmare with Volkswagen .
Yes you heard that right, after sales service of volkswagen specially volkswagen Hisar is worst you can think of . From incomplete knowledge to misguiding customers, they have done it all. I recently bought a Ameo highline plus in december 2017 and since the last 3 months i had visited the service center twice for faults in my car . Once the car crosses the speed of 80km/h the steering...

Its very sad to tell that indore service centre is not doing its job properly. They are calling in the morning and just wasting my precious time.. Also they charging more money. They called me 10 in the morning and still have not started. Last time they spoiled my main front light without fixing it properly and dust gone into it.. Please take action otherwise i will take legar action and move to higher level.....

Hello this is subramanya from hubli, karnataka. I have a vento 2012 tdi... I noticed a coil lamp was blinking and there was a sudden power loss... I consulted a technician in vw service centre... He said that it is a egr problem and it will cost around rs.55000.. I have not noticed this problem in any of the cars.. But vw being such a grade company, cannot imagine that they can provide such a quality products......