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Volkswagen India Complaints & Reviews

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Last updated Apr 20, 2024
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Volkswagen India reviews & complaints page 41

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F
Felicitas India
from Chennai, Tamil Nadu
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repeated problems with vw jetta car

Address:Chennai, Tamil Nadu, 600102

Dear sir,

This is with reference to my car vw jetta 2.0 highline tdi purchased from kun capital motors pvt ltd - vehicle regn no. Tn 02 ba 5670, the vehicle was taken during october 2014.

Since then, the car has been running into a series of manufacturing defects.

1) engine stalling / shut off: the car had a major problem which is above 120kms rpm vehicle stalls and all functions just freeze (Steering...
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N
naikpr
from Mumbai, Maharashtra
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amc for my vehicle polo mh04ff 7766

Address:Thane, Maharashtra, XXXXXX

I have purchased my vehicle from volkswagen thane (Global gallarie motors pvt. Ltd.in 2012 and the vehicle was being maintained by global people from over a span of five years. Global had offered an amc for a period of two years in june 2016 and i had accepted the offer as it was thru registered dealers of vw. The contract was issued for the period from[protected] to[protected] and as per the terms & conditions of the contract, global had...
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T
TG
from Rohtak, Haryana
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vw vento

I just bought a brand new vw vento in october 2016 on the pretext of german brand name and its hi quality. However, after 1st service, it starts encountering issues like battery replacement, rust on vw logo and front grill though they sell on a guarantee that the car will not catch rust till 7 years and its not even 1.5 years, one can see all rust on the chrome parts which shows the poor quality of chrome plating. Secondly the plastic parts...
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M
metadata meta
from Bengaluru, Karnataka
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service- a complete failure

Address:Bangalore, Karnataka, 560034

Hi,

I serviced my car in the first week of feb 2018 at vw authorised service centre at bangalore north, nagavara and i am completely unhappy with the service as the following week i was travelling with my family to mysore and the car behaved very different and could speed up above 80 km as it was vibrating very badly and luckily i managed to reach back safely. Unhappy with the whole experience returned back to the service...
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S
Skyway Classes
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unfair practice by service center

Address:Jaipur, Rajasthan, 332001

Sir,
I bought volkswagen ameo comfortline deisel car from Tanya cars pvt ltd(near sanghi garden Tonk Road) Jaipur(India) in May 2017.
on Monday 08 Jan 18 it started giving excessive white smoke when i checked found it has no coolant so i topped it up from local market but issue remains the same, further i called volkswagen roadside assistance and they picked the car and left at tanya cars service center jaipur (sitapura ind...
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K
kailas shewale
from Nashik, Maharashtra
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vw vento poor service and cheating at vw nashik

To the service head vw india
Dear sir, i had extremely bad service at vw nashik (Sreekripa automobiles). I own vw vento highline diesel purchased on 5th jan 2013. Regular service, only highway and city driving and i love my car. Vw is extremely good in quality of engine, built, safety, etc. I had my 6th servicing on saturday 16/02/2018. I told them to check front suspension noise, glow plug (Heater plug) indicator signal apart from...
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A
Anju Gupta Jaipur
from Jaito, Punjab
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about not providing transfer letter of exchange old car

Address:Jaipur, Rajasthan, 302019

I purchased a new ameo car highest model from morani volkswagen, ajmer road jaipur and i given my old maruti 800 car under exchange scheme. At the time of finalization of deal, the concerned sales person assured me that they will provide transfer letter of registration certificate of my old car within a period of one month from the date of handing over the old car. Accordingly, i handed over my old car and delivery of new car taken after...
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A
Anuroop M J Pulari
from Chennai, Tamil Nadu
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regarding abs sensor frequent complaint.

Am using polo highline variant. Kl 20 h 1890 and doing services properly from trivandrum evm. Am fed up in spending money for replacing the abs sensors. 3 of the sensors are replaced and last replacement was done 3 months before. Am having concern about mine and my family's life. Need a permanent solution for abs sensor issue, otherwise i will move legally....
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S
Siddhartha Behera
from Bhopal, Madhya Pradesh
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battery died after my service

Address:Rajkot, Gujarat

I did my polo yearly service at rajkot on 27.01.2018. After that while driving in the night i felt that my car's head lights are giving less light. But i ignored it. But today when i tried to give self. It didn't happen. When i contacted volkswagen service centre, they told me that battery has to be replaced. But i didn't understand how my battery suddenly stops working after my yearly service. It seems something has been done to my battery....
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V
Vinod Selvaraj
from Bengaluru, Karnataka
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poor service in ambattur centre

Address:Tiruvallur, Tamil Nadu, 600053

Hi team,

I was given for service my polo on saturday moring, they said sunday evening i will give the car, ones reach the showroom, security said, sunday is holiday, no proper information and before laving the car, i told them, i need car by sunday evening, because monday moring i need drop my kid to school, i need explanation from operational team, otherwise i will file case against dealer & vw,

Note: this...
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S
Sameerchadkhan
from Mysore, Karnataka
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fuel injector failure

I had purchased vento 2015 model with chasis no mexl1560gt046647 on november 2016 as they had given me good offer, it had done just 13500 kms vehicle stopped functioning on the highway at midnight 1am on 4th of feb, the vehicle was promptly towed down to service center and i had to run around to arrange a vehicle for my family to reach home, service people called me next day and informed me about fuel injector failure, since the vehicle was...
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O
omkar singh kotwal
from Karnal, Haryana
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not getting car polo after 1 month

Dear sir
I have delivered my car polo bearing registration

No jk02 ar9574 at work shop of volkswagen pathankot for maintenance one month back. I am not getting back as the workshop official are saying that we are not getting required spare parts from company. I am suffering physically as well as mentally. Please help me so that i may not suffer more...
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S
from Savantvadi, Maharashtra
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vw software upgrade cropped up new issues.

Address:411048

Couple of days back I got the software upgrade done on my Vento 1.6 diesel 2012 model. Post the upgrade engine noise, knocking sound has significantly increased and intermittent jerking in low gears. I want the software to be removed from my car. VW is Big time cheater. I must say that VW staff must be under pressure to keep chasing the customers for software upgrade. They must have called me at least 50 times in last 4 months to get car...
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A
apoorva n r
from Chennai, Tamil Nadu
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problem with egr

Address:Bangalore, Karnataka, 560043
Website:EGR

. I have been servicing my car on time every year and now i got a response that the service detail of the 3rd year is missing. The service station has informed me that egr has to be replaced and it costs 50, 000rs. Why should i pay such a huge amount? What is the point of giving my car for regular service and buying from volkswagen?

I have been having problems since the year i have bought and it is very annoying.
br...
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N
nidhiranveerdesai
from Wankaner, Gujarat
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injector problem

Vehicle registration number gj-01-kn-1238. This is the second time i am facing this problem, and it's annoying. The first time i had a failed injector was in ahmedabad, we were towed by flatbed to the ahmedabad vw service center. They said the reason for the failed injector was adultrated fuel, and the same was changed on warranty. I was with my mother and my brother on the road for nearly 4 hours until the flat bed truck arrived, and when...
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C
Chirag Karkera
from Mumbai, Maharashtra
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no revert from the volkswagen showroom - nashik

Address:Nashik, Maharashtra, 422013

Note : i have not got any reply from the people of volkswagen nashik.

On 24 th of january i had given my motor vehicle for servicing to your authorized volkswagen service centre (Vento with vehicle number mh 43 aj 1272), as i was planning to go out of town (Mumbai) within next two days.

Please note that there was no issue at all in the car, it was just the fact that i was going out of
Town, i decided to...
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B
BiswajeetD
from Mumbai, Maharashtra
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3 registration numbers for same beetle car

Address:Mumbai City, Maharashtra, 410210

One year ago i had purchased a vw beetle from your (Then) registered volkswagen dealer global gallarie (Now defunct).

After making all payments & taking delivery, i was comfortable as i had signed up for finance from vw finance who had also collected payment for for “zero depreciation” insurance. (Even this is not clearly mentioned in the insurance papers.)
Despite repeated follow ups, i did not get my rc. Nor did...
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P
pradeepvajravel
from Bengaluru, Karnataka
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polo highline epc and engine issue

Volkswagen polo epc and engine issues for my new vehicle (Drive only 16k kms). Vehicle speed was reduced 80 kmph to 10 kmph within few seconds while driving in highways. I bought a volkswagen polo (Highline) 1.2 petrol in 05-may-2017 at the hosur volkswagen dealer, tamilnadu, the vehicle has not yet completed a year. I have faced a lot of issues on the car such like epc and engine alert on dashboard and also lot of vibration in the vehicle...
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Pratheep vajravel
from Chennai, Tamil Nadu
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polo highline model epc and engine issue

Volkswagen polo epc and engine issues for my new vehicle (Drive only 16k kms). Vehicle speed was reduced 80 kmph to 10 kmph within few seconds while driving in highways. I bought a volkswagen polo (Highline) 1.2 petrol in 05-may-2017 at the hosurvolkswagen dealer, tamilnadu, the vehicle has not yet completed a year. I have faced a lot of issues on the car such like epc and engine alert on dashboard and also lot of vibration in the vehicle...
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N
Nishank Garg
from Delhi, Delhi
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vento amc

Address:Faridabad, Haryana, 121003

Dear all,

My car is vokswagen vento (Hr51aw7779).

I purchased an amc (Amc no-375) from broadways auto faridabad, haryana.
But after 3-4 months the agency got closed, so we had to go to another agency by the name of volkswagen capital auto (Delhi) and we were assured that we will get the full benefits of the amc.

In that amc i was provided 2 free services, in which one i used for 2nd service.br...
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