Volkswagen India Complaints & Reviews

My polo i had given for service in authorised service center in kashimira and den in that time my car has flirt in water so wen i had given my car only the car has to been service and now my car is not running properly the car was like i put in the scrap base but den also i they put all accessories without my permission and the bill amount became of 3, 15, 648 den y should i pay this was my problem but den also i told ok ill pay for it den...

I own a Volkswagen Vento bought in the year 2012. Ever since it's first scheduled service the car had a engine vibration issue almost every year.Till today it happen almost 6-7 times.Happened today again. Before buying I thought Volkswagen as the best automobile brand but I was quite wrong. Volkswagen has the worst impression on me. I have now decided that not only I will sell this stupid car now and buy another car from a different make...

I had booked a polo gt car on 3rd march 2018. As per february there was an offer on polo gt if you test-drive the car you get a 20k discount on the car.
The first sales advisor had told me that i will get a 20k discount on the car as the new offers comes on 5th-6th of any month so as per the first sales advisor i should have got the 20k discount.

Later comes the second sales advisor. He stated that i will get a 20k discount...

I have done a booking for polo gt tdi (2018 make) on feb 3rd 2018 from elite motors, bangalore. I have got a promise from the dealer that i will be getting the delivery of the vehicle on or before feb last week, then i got the loan approval in one week and made the full payment on 16th feb 2018 with the agreement from the dealer that i will be getting the delivery on last week of feb 2018. I have waited till end of feb but i have not received...

Hi i am would like to understand few things about wv operation policy in india as customer of your product
I have been using your product for past 9years i have bought polo/vento/polo gt tsi sports
But the treatment today for your chennai sundaram motors, made me send this mail. I requested them for oil filter for which they have insulted me saying that we cant give oil filter in spite of me telling them that i have bought all...

Me and my spouse met with an accident on the highway in our vw polo. Both were wearing the seat belt and inspite the air bags opened we both have fractures on our face and rib. My right hand got fractured and my spouse's right leg got fractured. I was sitting on my spouse's lap even though i had my seat belt buckled. My left and right ribs are fractured, jaw is fractured. My spouse's jaw is fractured too. My concern in whats the purpose of...

I have a volkswagen polo tdi 1.2 disel reg no mh20cs6405, registration aurangabad. I had given my car for a routine check-up today morning and received car at 4 pm, unfortunately while coming out of the service station the security gaurd opened my dicky and banged the dicky so hard that my dicky lock is broken, it is going to cost me 4000 rs for getting it replaced. I will have to unnecessarily pay for not my mistake. Kindly make a note do...

Sir,

We had purchased the voks wagen polo-a05 ind. Highl 55tdi m5f in the month of 10 nov 2012 and has run for approximately 89000 kms, we have got the vehicle serviced at the specified intervals by voks wagen at the voks wagen authorised service centre, hubli (Kumar motor corp pvt ltd). We were surprised that the timing belt had failed while driving from anantapur to bellary on 05.03.2018 at 89000 kms against the life of...

We own a 2012 volkswagen vento 1.6 cr car with registration number mh 31 - ea410

Was a very happy customer of vw with the car performing

A software update was done to my car which has resulted in many problems in my car.

Fault in engine light on dashboard was on
Reduced power
Increased engine noise
Egr valve failures
Injector failures
Dpf filter blockages
Reduced...

Hi,

I own a vento high line petrol variant. I have been regularly getting my service at elite motors in bangalore. Their service has never been great, but there wasn't anything bad either. So i continued going back there.

I had changed my bettery last year march/april. At random few days back my car stopped. It refused to start. I managed to push start the car and bring it to elite motors for a check up. br...

Hi,
I was told but by volkswagen service center @ nagawara that they had done an engine oil topup as part of their ugadi campaign offer.
But in two days when checked by volkswagen service @ mangalore for a brake issue they identified that i need to top up another 1ltr of engine oil.
Why is the engine oil top up required again in 2 days?

Remark from service advisor @ vw service mangalore : looking at the...

We booked a volkswagen polo top end model with sports kit from automarks motors pvt ltd located at andheri (West). It was handled by nadeem shaikh, niyati. At the time of collecting the cheque on 27th february we were told that the sports kit will be available in the next week that is by 7th and it will be fitted and the car will be ready by friday. Next day being last day, i had to taken the delivery to ensure that you can get the vehicle...

Hi, i have my vw jetta 2012 model (Tn 02au2500) for service mangalore service centre a month ago.
I had my abs fixed at that time never had any problem with my abs all this days..
For past few days i had sign show in my car abs
I called the service centre to enquire they said i had to change one more part which had to be changed last time but they did not do it …
My question is i kept my car there for almost...

I purchased a volkswagen ameo in december 2017, with the expectation of getting good after sale service as per the brand reputation. But having a very bad experience at morani volkswagen service center, jaipur, rajasthan.
My car met with an accident on 18th feb'18 and the car was dropped at the morani volkswagen service center in jaipur on the same date. Since 18th feb its been 18 days and the work in progress of my car is negligible....

Myself viky joarder from ranchi jharkhand, had placed my car (Wb 06f 0883) in ranchi service centre on dated 16th jan 18 for starting problem, but till now it is their custody. After passing of 48 days they are telling, still one parts is under "back order", don't know when the parts will come.
Simply i am getting shocked about either their irresponsibility or really what is the problem?
May i expect some timely action? Will...

I own a volkswagen polo tdi highline bearing registration number ka-04-mq-4209 which i purchased from volkswagen whitefield (Bangalore) in august 2015.

Of late (From past 2 months) there is a lot of noise emanating from under the hood and the car used to vibrate/shake like a truck/tractor. So, i gave my car the volkswagen whitefield personnel after obtaining an appointment on 2018-mar-03 (Saturday) morning at 10.
br...

I am owning a volkswagen polo since last 1.5 years and the experience with the polo servicing and quality has been extremely poor.
The volkswagen dealer in gujarat vadodara - automark motors, is not doing there work sincerely.

I am facing a problem with my break pads and my car is 11000 kms so far.in just 11000 kms if break pads are damaged, then i would be compelled to doubt on the quality of volkswagen parts. br...

Hi,

I own a volkswagen vento car kl 29 g 39. I am happy with my vehicle and i love to drive my car.

But the problem is about the service. I purchased the car in 2013 and i took the service from ernakulam, thiruvalla and kottayam service centres. Frankly telling all centres are the worst. Even the telephone operating people do not have the courtesy to listen what we say.

One week back i gave the...

Highly disorganized arrangements at volkswagen ranchi-its shocking:

I am. Having a vento for last 7 years and presently i am posted to bokaro and i am sending my vento for service at sai autowheels - ranchi since 2016.
On 14/2/2018, i reached with my car for some fault check up with a pre booked appointment for which i was advised by vw ranchi to reach by 9.30 am on 14/2/18. I landed around 10.10 am and tried to call...

Dear Sir/Madam

My name is Shashidhar Reddy Chitukula, i was a resident of Hyderabad, Telangana, INDIA.

I have a Volkswagen Polo, I am a regular customer to the Volkswagen Deccan Service Center, Which is located in Ramanthapur, Uppal, Hyderabad.

Once i had a problem with my car, The car stopped during the drive, So we called the service center to send a technician to fix the issue, The technician...