Volkswagen India Complaints & Reviews

Placed vento diesel car for servicing in ranchi on 16-01-18, after diagnosis some problem arrived and still lapsing 17 days the part is not available, today service adviser is informed 21 days more required for availability of parts. It is very painful to delaying so many days.
Kindly treat the matter on utmost priority towards reduce the service time and delivered with in least time frame so that we can feel happy....

Dear sir/ madam,

With reference of above mentioned subject, i have logged a complain against volkswagen service centre, m/s global galleria, thane. My vehicle advisor mr. Sahzad and workshop manager mr. Bala patil, but after a long time period you did not take any action to resolve my problems.

I have called volkswagen road side assistance on dated 8 september 2017 for clarify about my vehicle carpet was wet...

My car was given for repair but was not repaired for the diagonised issue and even after repair the car is not in running condition. After delivery for the first completion the car got brokedown within 10 mins with the same trouble. After the second repair during delivery they said the evap is not working. The engine alarm was on. They garanteed to run the car that there is no issue. I refused for that but still they garanteed and i was forced...

I am a. Sudhadharani and i have booked vento highline plus diesel at with ramani cabs tirunelveli district tamil made on 19/01/2018 and was assured the delivery of the vehicle with in the days. But now i am informed by the showroom that they don't have stocks and they offer me some other model. So i request to look in to it and arrange for the same model vehicle at the earliest....

Dear sir
This is kind information for you that on dated-25.01.18 my car fr lh tyre burst during driving on speed-60km/h on highway, i complained it to my service agency they refer me to mrf tyre agency in rewari location. Still no response from both side.

As you aware this maru-a defect, but no one serious regarding same, i am still running with defective batchcode tyres. Please confirm me who is responsible if some...

Sir last week sunday 21 st my vehicle was break down at ramanathapuram near chitrankudi village. The recovery vehicle came and pick up the vehicle same night there is a problem in oil league fuel pumb... But till date the vehicle not deliver to me when i asked the incharge person he tell always we will make quick but last 10 days with out my vehicle i suffer please help me......

Last week i'm calling trivandrum volkswagen for looking for new vw polo, there is many call but no response, finally a sales executive call mr aneesh. He just call and disconnect it... I'm extremely sorry. This is not a volkswagen standard..
That dealer is a poor value for customer. I'm mention this is not maruti suzuki or hyundai or tata,,, this is volkswagen...

Recently, in an emergency situation while i was driving my child to hospital at night, my car (Volkswagen vento tdi-2010 model) suddenly reported coil alarms on display. It then started vibrating heavily and would not move over a speed of 20kmph. By gods grace, i was able to get a taxi and reached the hospital in time. The next day, i visited my nearest volkswagen authorized repair center at volkswagen kochi, they reported faulty fuel injector...

Dear sir,

I have given my brand new polo gt for denting and repainting because of some scratches.. I didn't observe the problem at the time of delivery because it was evening when i received the car.. The way i received my car was in a very bad shape.. I could see lots of dots where it is repainted and the painted got spread to my fog lamp glasses also the front bar.. The way car got serviced for my new car was very bad.....

Hello,
My name is sanjay naik.
I purchased a volkswagen vento tsi highline plus petrol on the 30th of december 2017 from volkswagen downtown prabhadevi, mumbai.
My engine number is cbzk38873
Chassis number is mexh17603ht145468
My ownership experience has been pretty disappointing to say the least.in the first week of purchase i could hear a rattling sound coming from the underside of the car. I was not...

I’d given my car for repair after an accident. I was given an estimate with all the problems. Later when i followed up for its delivery, the coordinator stated more problems which i wasn’t told earlier.
Cross polo, dl9caa6100, moti nagar service station, new delhi.
I am facing major traveling issues. Get the issue resolved or i’ll take strict action....

We gave our car for regular service on 18th january 2018, in apple auto, whitefield. This is third time our ac was not working. It occurred first in may 2017. The service team was unable to find any resolution, they took nearly 15 days. They don't tell the customer about the progress.

This time the team told it will take 1 day, but on calling they extend it to monday, then calling on wednesday the team kept the phone on hold...

One of the worst services in these few year i has experienced with vidyut motor - sivajinagar, pune vw service centre. No body responds to customer technical queries and totally irresponsible behaviour. They dont bother about others time and issues.
Need volkswagen intervention in resolving the issue urgently. I own a polo petrol - trendline 2011 model. An proud customer till now and hope for a professional and customer satisfaction...

Three time i have faced injector problem. Every time vw told bad fuel. Kya toyota, maruti, nishan etc. Me injector nai lage vo to nai kharab hote, unme bhi indian fuel he dalta hoga ya unke liye fuel import hota hai.. Vw is bakwas brand.. Vw cheating indian for long time. Main 'injector problem' ek group bna raha hu for legal fight jo bhi friends mere sath ana chahta hai to plz [protected] par whatsapp kre. Vw ki to... Thanks...

I bought volkswagen ameo comfortline diesel car in may 2017 reg no rj 23 cc 0540 chassis no mexb17600ht121294 engine no cwx158188. I got it checked (General check up 7500km) up by tanya cars service center jaipur and they reset service duration at 17500 km. Recently on 8 jan 18 it started giving excessive white smoke when i checked i found there was no coolent in it so i topped it up by castrol coolent, but smoke doesnt stopped so called...

Regarding my polo g. T:
Colour: candy white
Mileage - 26, 138kms.
My car was given for annual service on the 28th of july 2017 and i had informed them that there was a squeeking sound from the dash-board.

The service officer was mr. Usmaan shariff (Ph no. [protected]), i had called him on the 29th of july 2017, he mentioned that he was unable to detect what the problem was and why the sound was present....

Dear sir,

Our car vento, number wb06h 8733 bought in november, 2011 was sent for the annual servicing at the topsia service centre, kolkata on 14th of december, 2017. At this point there were no other problems of the car, otherwise it would have been highlighted and rectified. After servicing was done the car was brought back home. From the next day onwards there was an oil leakage underneath the car in the morning every day....

My car (Volkswagen vento) met a accident i had given my car for insurance at that time i did not got proper service they delayed in giving me my car as well as after 4 months of its their is a variation in colour of my car in which front part and rear part of my car are having a different colour tone n when i complained they said k their will be some variation this is the sort of service i got from volkswagen i am really fed up of it now...

Dear sir,

My vento rj 14 xc 4993 has gone for general check up after six month of purchase. There was some problem in opening of dicky (Boot space), which was rectified during service but when on that evening i came from office and saw a very small dip (Dent) on the top of it which i immediately informed to tanya person. He advised me to sent the snap and after receiving the snap the persons started to deny the incident and...

I had taken my vento highline (Hr 26 bq 1645) to the vw hubli (Karnataka) showroom on[protected] with regard to a complaint of the epc sign showing up on the dial and also lot of vibration in the vehicle engine all of a sudden. Firstly, the service engineer took 3 days to revert to me mentioning that there is a probable wiring issue which he wasn't sure of. On asking if the vehicle would be fine post the wiring change the advisor says no sir...