Volkswagen India Complaints & Reviews

Good Evening Sir/Madam,
Myself Rohan naik tari from GOA . i am a huge fan of polo ..as i had vw polo GA 09 D 0711 wch i met wid an accident in may 8th MAY 2016 i toed my car to vw workshop verna ..though it was sunday i parked my car in the lot n ai went home ! on monday 9TH MAY i registerd my car claim i mean i provided my all the required details to service advisor ...n he assured me within a fifteen days process will start n i...

My vento highline diesel KL 2AJ 1444 is facing fuel injector issues for the third time. Purchased in 2011. Not much issues in the first 3 yrs except ABS sensor. Last year the car broke down twice and finally had to replace all 4 injector units. Now again this year the car broke down and I had to replace another one. Car is extremely unreliable. Afraid to take it for long journeys, lest it may break down in the middle....

I'm owning vento highline diesel vehicle booked 2011 december and got delivered 2012 february. i didnt face any problems while driving and 4 years crossed. when its nearing 84000 kms in the month of August 2016, the engine got stuck and pick up was down and there was indicator lightning coil wire when i was travelling with family nearing madurai byepass. I gone for checking the vehicle and SA advised there was a problem with injector. then...

Respected Sir/Madam,

I purchased Volkswagen Vento 1.6 CR (MT)-Trendline in August, 2012 from Chandigarh. The Regn No. of my car is CH01AX2506 and VIN is WVWF1260XCT055066. I purchased this car reposing full faith in your brand as your's is a very well reputed German Brand. But I am very surprised and awestruck that the engine of the car is having huge problems right from the beginning and the engine has broken down many times....

Dear sir/madam,
I Mr I v Reddy bearing vehicle no: AP31BN 5175 (POLO PETROL VERSION) purchased in 2011 March . And after 1 year i gave for annual maintenance servicing and one complaint raised regarding steering wheel stucking problem. i brought it the servicing centre notice . they have not entered in the Demand service. they told that it was perfect . it was continued like that . after 2 nd year again i have given complaint reagrding...

Hi. Im a vw vento customer since 2011. But wanted to exchange my vento diesel highline model to new Ameo but vw goa has given no response to come n give me quote for my vehicle past 1 month. Also visited showroom 2 weeks back but everyday they answer person wil come nw to margao n call. What is d issue ? Im a buyer still so bad response. Why ?? Is vw become slow in india now ?...

I have buy a Polo car 1 year ago. And I am taking insurance from Polo i.e l&t and now it should be hdfc insurance. L&t and hdfc insurance are same but the total worker are fraud. I am taking a insurance from 0 depth but they should passes only 30%of the amount.. Don't buy a Volkswagen car. If you buy a Volkswagen car but insurance not given from Volkswagen....

I had given my car for general checkup on 24th october 2016.
I asked the advisor who was in charge ( Mr.Athul Das) if there is any clutch issue.
The answer which i got from him is, "NO SIR, CLUTCH IS ALRIGHT AND NOISE WAS BECAUSE THE BUSH FOR THE AIR FILTER WAS FALLEN, I HAD REPLACED THE SAME".

I already had the confidence with ELITE as i bought my VEHICLE HERE !
With the same confidence and believing in...

We have POLO Petrol after 2 years o[censored]se, we have key observations on VW so called Global brand, very poor in customer service .

1) No customer intimacy by VW India to owner
2) Getting in POLO and come out of car is pain taking
3) The service quality of Vidyut motors is too poor, its show room, they have limited knowledge about vehicle service
4) Very immature staff at Vidyut Motors Pune
5) The...

I went for the car service at Volkswagen service centre before 15 days ago.
Service was very improper. Suddenly noise coming from the steering of the car.
Nobody is responsible there in the staff.
They always try to sell their own product of dealership.
It is very harsh to get such an unprofessional approach from such huge brand name...
It will be great to get solve this complaint by some professional personal...

I bought my vw jetta in march 2016. When the salesman came to me with the demo he brought a 2015 model of jetta and made me go through the whole features and I took the test drive. He showed me an option of voice control in the car and that was one of the very impressive option. When I got the delivery of my car which was the upgraded model 2016 that car had the voice control button but didn't work.
I have been lodging complaints...

I bought my new VW Vento 3 years back. It is driven 54k km in last 3 years. I have been taking very good care of my car and getting all the required servicing on time from authorized VW service centers.

Recently, my car broke down on the road and did not start. I got my car towed to authorized dealership (frontier vw center, mohan cooperative) immediately. They advised me that timing belt needs to be replaced. Estimated cast...

My car was called upon a regular check up at the service centre near bbd university lucknow. My car problems has not been solved yet there is a constant noise coming from left side front tyre shock absorbers from the day i bought the car that is on 14 august 2016 and the same was attended by service advisor payal gord and arjun. After inspection of the car it had two bumps one was on the right side and the other was on the rear bumper. When...

Car number TN 34 W 3006 Volkswagan polo, was left for an complaint work before a month for clutch being to hard at ramani Volkswagan, run kilometres is 25000. The reply after the work is everything is normal, the clutch will get hard as kilometre runs the make of clutch is of that type which becomes hard on useage. A customer can not afford to change clutch plate ever 25000 kms. Kindly take needed step to solve the problem...

Hi,

I have given my car for Service @ VW Madras – KUN Capital Motors, Alandur on 24th Oct.

After Vehicle pick-up, it was conveyed that service will be done within 2 days & the car will be handed over to me on or before 26th Oct, but that was not happened and after taking several follow-ups, I have got my car on 28th Oct.

Now the problem is, my car was returned to me with the following...

I am purchased volkswagon polo 1 month before till no mileage. May be 6 or 7 mileage only on highway. I am already visit our nearest service centre also. They are told me vehicle must run. Then increase mileage. My vehicle run weekly below 10 km. Please give me solution. My nearest service centre is umayanalloor kottiyam, kerala dist.
Mobile number: [protected]
Email address :[protected]@gmail.com...

I own a vw polo highline diesel 1.5 tdi, vehicle no : tn 10 ar 9499, the car was purchased on jan 2015, within 1.9 years, turbo is not working all of sudden @32000 km approx, the car was left in vw garage @ tvs sundaram chennai whites road for more than 1 month, no one have any clue how the turbo is worn out so early, they said its covered under warranty, replaced a new turbo, took for a road test, again there a noise & error,
br...

PPS Motors(VW dealer) in Hyderabad has identified that two of my fuel injectors were bad and they need to be replaced. My vehicle is under warranty, but they do not want to cover it under warranty as I have done oil change outside once out of four services I had till now. I have done the oil change at another workshop once as I did not get an appointment at VW dealer. They are using that an excuse to escape the warranty coverage. Fuel injectors...

I have purchased vw vento in 2012 and all annual services are being done on time in chennai, where i reside. Last service was done in march 2016 and the next is due by march 2017.
4 days back i had a problem, like display of warning lights - engine management system fault and coil spring light on. Engine was nagging and lot of engine noise.
Vehicle was inspected by the authorised service centre personnel and they declared that...

Dear sir/madam

Have purchased an automatic vento diesel car from volkswagen karnavati, ahmedabad.

The invoice in favour of salim a patel is from parklane cars pvt ltd bearing no plcpl 234 dated 18.10.16. chassis no. mexh16603gt099245. engine no. cwx141303.

After taking delivery of the vehicle it was observed while driving that a typical noise was coming from the front of the car. this was immediately...