Volkswagen India Complaints & Reviews

Volkswagen finance is always asking for money when ever i require account statment. As a practise they are not sending montly or quaterly account statement as mail or electronic meduim.

If i have to get the statement then i need to pay around inr 300/- and get the statement. I think this is a bad practise and finance company should provide it on regular basis without charging any money from customer.

Thanks...

My car keeps stopping intermittently and refuses to start. One fine day, the car refused to start completely and had to be towed to the workshop. Root cause of the issue identified was that the fuel pump(under rear seat) was faulty and workshop guys promised to call me after its fixed. Later after 2 days, I got a call from the workshop that the fuel pump magically again started working now. I requested for the replacement of the intermittently...

Hi,
I am writing this with much disappointment of buying a vw car. I own a polo 1.2 tdi highline.
Ever since i have started using this from 2013, i have been facing multiple issues as listed.

1. After 2 years, i. E in 2015, engine malfunction light (Coil kind of warning sign) started blinking. After 2-3 diagnosis, it was fixed under extended warranty.

2. Just around 2 months back (In my last service),...

I have purchased vento automatic hiline from karnavatti volkswagon ahmedabadon 09.05.16. I was deleverd damaged car. After two days from delevary i noticed that the gear shift plate is damaged and the same was informed to the sales representative of karnavati volks wagon by phone call. He said that whenever you come to ahmedabad they will check it but now they says i have to pay 50% for the damaged part. My point is that if it is not their...

Hi,

I have polo, 1.2 petrol highline model. I have purchased this vehicle in 2013.

With in 3 years, my cars speed sensor (Abs sensor) was changed more than 4 times.

Vw charge rs 4000 for this simple magnetic sensor. What is the resaon why they arr charging such high price for this cheap quality part.

My battery also dead in 3 years. And they dont have tie up with good quality battert...

I got appointment for my polo car serviceing. On appointment dt.22.10.2016 I reported 2.00 p.m.at unique auto shiroli Kolhapur authorised service center of walkswageon car company. After lunch hour the concern person check my car. I told him all details about servicing & other problems, after that he send car in workshop. I told that person about extended warranty and road site assistance. After yhat at 5.15 pm I seen that no one working...

Dear sir,

I am owning volks wagen vento car for last two years. i am extremely happy with the car performance but because of the two complaint given in the subject matter every body is hesitant to buy volks wagen car. pl. try to resolve these issues to explore more and more market in india.

Customers like me facing these problems and not able to recommend others for vw cars due to expensive spares and service...

My last maintenance service visit to PPS motors Secunderabad with the complaint of Turbo not getting kicked in was never resolved and I had been sending and contacting the VW service networks i have not found a solution yet. None is aware exactly what's the issue.
And their predicting potential service charges are exorbitant...
I had been charged for regular periodic maintenance to the tune of 20 Plus thousands... which i...

I rishi puri had purchased a volkwagen vento 1.5l highline at on behalf of our company lords hotels & resorts in the month of march this year mh 02 ee 3604 and it had been a pleasant experience until last week when i gave our car for the first service.

I wish to bring to your attention just how disappointed i am with the service that is seriously lacking by your servicing team at cotton green. The car was upgraded to a motevo...

Car no dl3cbw2281, serviced at automark motors pvt ltd, delhi on 7.8.2015 (Advisor-mohan). Promised to return the same day but informed in the evening that there are defects in the car, to be rectified free of cost as the car is under warranty. Next day car was delivered and its battery was also changed without my prior consent. The issued invoice shows the cost of battery as rs 4545.12. At this stage an additional warranty was also sold...

Poor service volkswagen vento ap 05 by 3737 at volkswagen vizag-mody auto corp.
My car is with volkswagen /their authorised dealer mody auto corp at vizag for more than four months for want of spares, today any spare can be airlifted with 24 hours any corner of the globe..
It seems to be volkswagen believes in sales only, no service, no customer value, you won’t start service till you get advance, you won’t give the car...

To,
Kind Attn.: Mr. Vinod Shivhare, Volkswagen Team INDIA and Mr. Berndt A. Buchmann, Director of Group Aftersales and Vehicle Logistics and Global Team in Germany

I’m writing this mail to you as I got to know on 7th Oct 2016 that the dealer in North Delhi ‘Globus Cars’ from where I got my car purchased has shut his business and the matter now will be handed over to other Volkswagen dealer. I don’t understand...

Dear Team,

The complaint is with regard to the quality issues associated with the volkswagen car services.
I had purchased volkswagen Vento in 2013 (car no. HR 29 AE 7951). Find below the Issues faced:

1. The coolent belt in the car was damaged only in a run of only 50, 000 kms and we are charged extra for its replacement. The belt has a minimum life of 90, 000 kms. How can the belt be so bad in quality...

Our sparingly used 2014 VW Polo Tdi driven just 22k kms, now engine check light-engine emission malfunction light glows in dashboard, done with 2nd paid service and driven 70 km again it's glowing.
Immediately reached VW dealer service mgr, he advised to bring in car.
I don't understand what's issue with our VWPOLO Tdi car? Why does emission light glows? How come I take this issue to Volkswagen India and get my issue get fixed?br...

I left car to get Car Windshield replaced as it was broken under Insurance Claim and also asked to get RPM checked, Drycleaning done and AC checked. When I went back post assurance that all things have been done then I found - the car was not able to start only due to low batt and batt getting discharged. Plus I saw that the roof cloth which is attached to top roof had fallen down. Whn asked to service team they were dumb stuck and started...

Dear Sir,

I have purchased Ameo On 14th Oct 2016 (Friday) from Your Jabalpur showroom and it was having some issue with its sound system and they were not able to start it (due to some code issue ) and assured me that i should take the delivery and they will get it rectified on the second day.

Yesterday (Saturday) i called twice and talked to the manger Mr. Saleem he assured me that it would be rectified on...

Vento tsi-1.2lauto car purchsed on 8th aug.2016 and runed / drived only 354km. (Only 03 days) and sudendly on 17th sept. 2016 car was not moved neither forward nor reverse. From dealer's workshop known that problem in gear box, to repair will 8-10 days.
In such a new vehicle after runed only 354km if car is brake down means some big problem is there. Now not relied on this defective / rejected vehicle. Final conclusion is to replace...

Volkswagen vento tdi automatic is a big looser on the game. Trust my words drive for 60000 km and you will know the real tdi automatic that is a facet of poor engineering and on top of that pathetic service due to untrained staff.

Metropolitan/ Frontier auto world New Delhi is the most pathetic and cheap service Center that should be banned for selling a reputed brand like VW.

My car is with the service Center...

Right from the emission scandal i was skeptical when my father zeroed in on the top-end model of the jetta highline at. The car was finally given to us after the staff mentioned in writing the emission scandal shouldn't affect us and in all likelihood we will get a software upgrade to make things all legit and fine. But little did we know that would be the start of our headache! We got our service book and manual after more than 4 weeks of...

I have bought Ameo - Petrol on Sep-05-16, but I have booked on Jul-02-16. Twice the dates were missed by the Agency - Ramani Volkswagen @ Coimbatore. After raising many complaints, third time they have given me the final date i.e. on Aug-17-16, but before the date i.e. on Aug-13-16, I have visited the showroom and the people over there confirmed me that the Deliver Date is fixed as is. I really got shocked when I received a call on Aug-15-16...