Volkswagen India Complaints & Reviews

I am the owner of a polo1.2 Volkswagen car Which i bought on October 23, 2014. Sir, i want your concern over the matter that i was travelling from bareilly to shahjahanpur on may 26, 2015 Car jumped on a pot hole on road and radiator water got drained. My Car was picked by bareilly dealer from shahjahanpur later on. Now dealer told me that engine and radiator is damaged and engine is not covered in insurance policy. First...

Dear sir/madam, I had conversation with your representative for my issue but I am very sad to inform you that no actions have been taken till now. My complaint was that I purchased my new polo highline last december. At that time they were offering customers a free insurance with polo car. I asked them kindly do it bumper to bumper. And they were agreed to that. The salesperson handed it over to me the insurance amount was 25000. But...

Good Day I was very much excited with the to be a part of Volkswagen family but unfortunately highly disappointed with the dealers support. I own a polo comfortline tdi. Evrery executive was after me before i bought, i was called number of times to give the ratings as 12 out of 12 as the feed back. I did that keeping in mind that i will be served with due respect at a later stage. I bought a car from atrica automobile patpatganj delhi....

i am very dissatisfied from my car Volkswagen Polo Tdi 2014, car has a knocking problem and is running on diesel fuel . i have visited the service station of volkswagen chandigarh 1 phase, 3 times regarding the knocking problem . i want the company to change my injectors . please show some concern for your customers ....

DEAR SIR. I M ROHIT FROM RAJKOT. I HAVE A COMPLAINT AGAINST VW SERVICE DEPARTMENT. IN EVERY TIME WHEN WE DROP THE CAR FOR A SERVICE THERE IS NOBODY EMPLOYEE WILL HANDLED YOU. EVERY TIME WE NEED TO SEET THERE MINIMUM FOR A HALF N HOUR. SO VERY LAZY AND POOR SERVICE....

The vehicle Vento HL was purchased on 13.01.14. After 2 months the AC didnot work. Since there was no computerised hecking station at Rourkela, the dealer adviced to take the vehicle to Bhubaneswar at my own cost. It was not agreed upon and hence the dealer towed it to Bhubaneswar. After 20 days they sent back my vehicle with AC rectified( Sep'14). But again after 2 months it didnot work. No good response from dealer....

While releasing the accelerator pedel, engine will automatically raise, and your technicians could not find out the problems. while we asked them, they said they contacted Mumbai office and waiting for their reply. Its a nightmare to drive the car and it is under WARRANTY....

With a sense of great anguish and hurt I write to state that I had purchased Vento Car (GJ/01/KN4852) Model No. VENTO 1.6 CR (MT) on 6th Oct’11 manufactured by VOLKSWAGEN INDIA, from their authorized dealer Volkswagen - Automark Motors Pvt. Ltd. Ahmedabad Phone: +[protected] and since the beginning this car has been giving me problems. I am facing the problem of low A.C Cooling since last more than 3.1/2 years but regret to state that...

On 1st June 2015 our Vento MP09CP8738, met with a small accident, and we immidiately sent the car to Shirani Automotive, the dealer of Volkswagen in Indore for service. But it has been 20 days and we have still not received our vehicle. The treatment that we are getting from people at Shirani is very bad. Nobody is giving us a definative answer as to when they will give us our car. We are getting different dates everyday. When we bought...

I have a Volks Wagen Vento. I have given the said car for repair at Mody Auto at Hyderabad on 03.06.2015. The said car has handedover to garage to attend the some issues with the gear system. While on running the gear system got strcuk up & not able to move it to any gear. The matter was explained to Sericie Supervisor. On the same day when I went to the workshop the service executives are not shown much interest to attend to customer. Improper...

VW-MADE IN CHINA NOT GERMANY--- VW cars which are produced in India/Germany or whichever country are absolute non-sense as you can see many frequent complaints of Injectors, Turbocharger etc which are very important parts of the engine assembly gets defected even as early as in[protected]kms of mileage and cost is almost more then 3 lakhs which is 30% of the cost of new car. Even the noise of engine, Fan behind Radiator, Water Pump, Coolant...

The Volkswagen Whitefield Bangalore is not giving the proper Service for their Customer.I Got my Vehicle Serviced 2 times(1st and 2nd service) here but both the times i had a worst experience.They are not able to fix the problem with what the costumer has Complained.They want the customers to take the vehicle out of the service center and they are least bothered about how the service is done.They take the feedback from the customers about...

I bought Polo GT TSI Reg no. DL 10 CC 4257 on 15th May, 2015 and met an accident on 19th May, 2015. The car had some damages including Windscreen, Front Bumber, Front grill, Front spoiler, Left Headlamp, condenser and Left fender. Its been in Volkswagen Delhi West bodyshop, Naraina since then its been 28 days today and we are waiting for front grill and front spoiler since then. I have been given 5 dates till now for arrival of both of these...

Sir, I purchased a second hand VW Vento in the month of August 2014 with year of registration March-2011 which already completed 61000kms. As I had problems with my driving in a city like Mumbai I preferred going for second hand vehicle initially and after a year for new one. But my present problem with this vehicle is I have already spent over a Rs 1, 00, 000/- for running the vehicle 9000kms. I had problems with the fuel injectors in...

I purchased a VW POLO HIGHLINE PETROL from Bhasin Motors, mathura road, New Delhi. The date of invoice generated for sanction of loan was[protected], and the car was delivered on[protected]. Two years after this when I went to extend the warranty of my car, they refused to do it as they said tht it has already expired on[protected]. Although as per dealers, the selling price or the exshowroom price of the car will be considered on the date...

This is to bring to your notice the gross negligence on part of the Volkswagen India towards its customers as far as the maintenance and service of the cars. Our second service is due and we have come to discover that the dealer ATR Cars has closed shop. This happened six months back and there was no responsibility shown either by your company or by the dealer in informing all the car owners about the closure. Now that the dealer has washed...

To Volkswagen pvt. Lmt. I beg that I have got to brought a vento (Volkswagen) car in Nov. 2014. & after, suddenly I complained next day. Because some sound for back side for my car. But I haven't got a better response. After I was go to workshop for three time but same position.so I hope that you will better response for my car. Thanks Mr. Bhavesh Borad Cont. No . [protected]...

Dear sir This is Maulik Shah living in Ahmedabad. I have purchased new VW VENTO comfort line model with car no GJ18 BD 4040 chassis no WVWA14602ET050145 engine no CLN266598 on 14th feb, 2015 which was already 198 km run out. Then onwards within one month I have to approach the service station as some irritating noise started coming from front left side of engine. We kept car for two days at service station. Then onwards after I got car back,...

Hi, I bought Highline POLO Diesel TDI on 31st march. Unfortunately that has accident on 18th May. I have registered roadside assistance case [protected]. Workshop engineers are doing inspection for estimates. Vehicle had heavy impact from front however with such kind of heavy impact airbag should activate but It did not. I need an escalation matrix where I can escalate this technical issue and concerns before I go for legal suit. I bought...

Bought a POLO petrol highline 2015 May model. POLO _ MEXC15604FT086488 met with a minor accident and sent the car to the Panchkula service station of VolkswagenChandigarhi. The service employee said it would take about 4-5 days max to get the job done. However its been more than 15 days and the job is still not started . Feedback given is they do not have spare parts ....