Volkswagen India Complaints & Reviews

bought a polo petrol highline 2014 december model. DL 10 CC 4013 i own a volkswagon polo highline 2014 december model. met with an accident in early may and sent the car to the naraina service station new delhi. the service employee said it would take about 15-20 days max to get the job done. however its been more than 1 month and the job is still not finished. not to mention the minor scratches that have appeared on the car, they still...

Please note that a Volkswagen Polo Car model 1.2 CR Trendlin (Red – MH 02 DN 3159) purchased in the name of Ms. Bindu Jivrajani having Chassis No. WVWH11602CT000730, registered on 11.07.2014 and purchased from Global Gallarie Motors Private Limited, Plot No.1, Mohan Mill Compound G.B. Road, Thane West – 400 607. Based on the above description and on behalf of Ms. Bindu, myself Mr. Jitesh Gosar bring to your notice that the said car...

I Dinkar Khanuja owner of Polo 1.2 No UP80 2318 had given by car at your Agra service center (MGRS Auto) on 25th May for denting and painting. I was promised deliver to car by 30th May after servicing and in spite of regular calls to your center nobody picks the phone gives a satisfactory answer. Finally a visit at your service center personally on 5th June I found only 70 % of the work had been completed till 5th June and your service. ...

I have purchased the above model in the year 2012august. With in the 24month one door lock got spoiled. Volkswagen got it replaced. After 24 months second lock got spoiled . Since warranty is for only 24 months I got it replaced by paying the cost for the same. Now again the third door lock got spoiled. Now I am worried even the fourth door lock may also get spoiled. When enquired at the Hosur Road show room Bangalore, they say that the warranty...

Hi, This is to inform you that my car vento met with an accident and then i gave it volswagon body shop in naraina new delhi. the estimated time given by the adviser was 10 to 15 days but now it has been almost a month i have not received my car the reason they are giving is that they did not get the due letter from national insurance as it was zero depth insurance. These people are not responding to my phone calls they are not picking...

Dont think you guys have any intention to change or improve. Dont know why you want to take feed back and waste peoples time by asking their feedback. Everytime i have sent my car for servicing the car has come back with bigger issues. Half the time the servicing equipments in the workshop are not working and the memo given reads as thou we have not wanted that service....

Hi my name is Abhilash, my volkswagon vehicle number is AP 15 BC 7890, On June 1st I have booked a servicing appointment at karimnagar volkswagon showroom . They confirmed the appointment and asked us to come on June 2 nd . Our place is 100 kms from the showroom, when we people went to give the car for servicing the showroom was closed . When we tried to contact the showroom people no one is picking the phone. And after wards one person picked...

I HAD PURCHASED MY POLO REG NO UP21AX3373 IN JULY 2014, THIS YEAR WHEN I WAS TRAVELLING FROM DELHI TO MORADABAD ON 9TH APRIL 2015 THE EPC LIGHT STARTED FLASHING AND THE CAR STOPPED PICKING UP SPEED. THE CAR WAS SENT TO THE WORKSHOP IN DELHI AND THE PROBLEM WAS RECTIFIED. THEN AGAIN AFTER 15 DAYS THE SAME PROBLEM CAME UP AGAIN AND AGAIN THE CAR WAS SENT TO THE WORKSHOP IN MORADABAD AND THE PROBLEM RECTIFIED WITH AN ASSURANCE THAT THE SAME...

I have had to chase the staff for over 2 weeks to get my broken windshield fixed. First it was to get the windshield was not available, so it was going to take 1 week to come. I was assured that it would likely not take more than 3.5K to fix it if I claim insurance and it can be done in one day. Once the week was over, I have been calling incessantly to get someone on the line to can tell me whether I can send the car or not. Completely...

recently my car came after service its just 2 days passed and today i started car bvut its not getting start its so bad experince i called coustomer care they said they can only tow it rather they should send some service men first to check wether its should be towed or can be serviced at place so haraasingexperince kindly raise my issue my car is just at my place and now m felling like i should have bought some other car as m facing many...

my vehicle number ap31ck3303, mfg year -6/2013 chsis number- wvwf 1360xdt067483 my vehicle due for inspection, i purchsed it in vizag atr cars.now work shop closed.i enquired by phone on toll free number, they suggested to send it guntur.is it plight of the car owners?you are not going to provide other alternatives?plese rectify the problem as early as possible...

Dear sir/madam I viceroy Alson a resident of Shillong a proud owner of volkswagen GT would like to sadly inform you that I'm facing great difficulty with my vehicle as of now due to Unavailability of brake pad at the guwahati showroom where I had purchase it from.Its been two weeks now .All I'm saying is I never thought for such a small problem I would face this level of difficulty.we face it from time to time with any vehicle I mean the...

My 2011 model Volkswagen Vento recently started performing badly - knocking and stalling at lower speeds. When i went to elite motors, bangalore, where i had serviced the car recently, they told me that the entire fuel system needed to be replaced as they found foreign particles in the fuel. The cost they quoted is Rs 2.5 lakh. It is shocking that a German engineered car can't take a single instance of adulterated fuel. I have been reading...

Last Sunday (May 17, 2015) i left my car to change the rear windshield glass, now its being a week and still its not repaired yet. I do have other Honda car as well, but have never received such issues from their service. This is Pathetic service and this is not the first time I am reaching you with this, but still no action has been taken so far. Thanks a lot for such a Pathetic service. Service Station VW Capital, Mohan Estate, New...

Dear Sir, I am Dr. J.D. Darwin, a Mechanical Engineer, presently working as Principal in an Engineering College with good reputation in the society. I own a Volswagen Vento High Line (TN 74 AA 9339) for the past 3.5 years. On 14th January 2015 my car met with an accident in Nagercoil and the car was sent to the Tirunelveli distributor SUSEE for the repair & recovery. The accident happened on 14.01.2015, the 2nd day after the 60, 000 km...

Hi team, I am submitting my report on the issues that I face while driving polo gt tsi. I bought this new Polo GT TSI in last week of march this year only and its only 1500 km driven till now but there are few issues which I m facing while driving. Please see below Issue1: While driving through all the gears I feel jerk in all of them, when I checked with one of my frnd who too drive the same model told me that he doesn't feel any...

I have making complaints regularly regarding my car and no response is there on your side. It has happened thrice that my car has stopped on the road. Had been making complaints when it was not even a year i had purchased this car and it was later i came to know that the battery is not working properly.I made this complaint on 6th April 2015 ( Ref. No. [protected]). You are once again requested to take action immediately. Thanks Preeti...

I had booked a POLO COMFORT LINE Diesel on 27.4.2015 till date there is no concrete or assurance about the Delivery date from the Dealer at Pondicherry. All the staff at the dealer end are avoiding my calls and telling that they themselves does not know the reasons for delay. even the complaint made thru toll Free number has no improvement.Please give the contact details of Marketing or the sales team who will able to resolve this issue. Rgds M...

Dear Sir, We have bought an Volkswagen Polo Car from your Authorised Car Dealer Name - Torque Cars pvt Ltd. Address - G7-B, Patel Nagar third, Ghaziabad. State - Utter Pradesh. Problem is that dealership of this dealer has been finished from your end & till now we have not received our RC of Our Polo Car. We have also called to Customar care.but We have not got sufficient responce from there. Only Reference No.- is generated which is...

DEAR SIR THIS IS TO BRING TO YOUR NOTICE THAT I HAVE BEEN FACING A PROBLEM OF MISSING IN MY CAR WITH THE A.C. (ON) CONDITION SINCE LONG TIME. I HAVE GIVEN MY CAR FOR CHECKUP AND RECTIFYING THE PROBLEM TO MGRS AUTOMOTIVES PVT. LTD. AGRA THREE TIMES EARLIER BUT NO RESULT HAS COME POSITIVE, EVERYTIME THEY RETURNED SAYING YOUR PROBLEM HAS BEEN RECTIFIED. ON 2ND MAY 2015, I HAVE GIVEN THEM MY CAR FOR FOURTH TIME FOR SAME PROBLEM AND TODAY ITS...