Claimed

Volkswagen India Complaints & Reviews

3.1
Last updated Apr 20, 2024
Complaints 2189
Resolved
1320
Unresolved
869
Quick Links
Statistics
Share
Contacts

File a complaint to Volkswagen India

Having problems with Volkswagen India?

File a complaint and get it resolved by Volkswagen India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Volkswagen India
Customer Service Contacts

Volkswagen India Phone Numbers

Toll free
1800 102 0909
431
207
1800 209 0909
161
102
Phone
+91 22 3313 7000
211
130
Fax
+91 22 3313 7201

Volkswagen India Website

Volkswagen India Head Office Address

4th Floor, Silver Utopia, Cardinal Gracious Road, Chakala, Andheri East
Mumbai
Mumbai City District
Maharashtra
India
400099

Volkswagen India reviews & complaints page 80

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pratik Gori
from Chennai, Tamil Nadu
Report
Copy

Parts went missing

Address:Mumbai City, Maharashtra

I had given my car for servicing in the 'Autobahn volkswagen' service center in kurla in january for the repair work of the accident job. Since the price quoted by them was very high, i decided to move the car out and get it done form outside. My car was not in working condition when i towed out my car from the service center, i couldnt check everything. But i did see that the viper and Mirror glass was missing and i immediately reported...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Preet singh ahluwalia
from Pune, Maharashtra
Report
Copy

Pathetic after service by Vidhyut motors pune

Address:Pune, Maharashtra

Am really sad to write that VW has given its dealership to a dealer who has no idea or expertise to handle/diagnose a problem /complain that persists even after giving my vento 6 times for a buzzing noise in the ac. It's been 3 yrs that I have been complaining abt the problem and every time I am given a different reason or just said that the problem is solved.they have even told me that they have changed the compressor 3 yrs back but still...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MANU K JOY
Report
Copy

poor engin warrenty

Address:Ernakulam, Kerala

I just seened that all of the vechicles(vento, polo) having valve cover leaking. you where you are only giving 2 years warrenty after two years the valve cover is leaking. For the companey's good future and good name please solve all the problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi

my vento no. DL12C6364 was taken for change of motor as AIR NOT COMING FROM CENTRE AC VENT on 12.5. 2015 but later in afternoon declined that parts not available and the car sent back. Its really not fair, I have always sent my car to the authorised serv. center...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
dharmendra vyas
from Udaipur, Rajasthan
Report
Copy

parts problem in very very short time

Address:Udaipur, Rajasthan

I have purchased a new VENTO HIGHLINE in April 20 14. In last service on august 2014 i got changed CLUTCH PLATES due to full depreciation within 3 years 4 months of purchase. Today my car service is due and send my car to UDAIPUR SHOWROOM. I was shocked to hear from your service advisor that CLUTCH PLATES is finished again and when i asked the reason he told me i m not a good driver. Sir i am having 3 cars and driving from last 15 years. Within...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hello, I have purchased the New Vento (1.6 MPI-Highline) on January 5th . I discovered in April that the pedestal light on driver end was missing. When I went to showroom it was found that the part itself was missing . Showroom representative agreed to replace it. I also complained that there is a vibrating sound from the right door whenever speed goes above 60. A month later I don't have the part yet as seems VW has stopped manufacturing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arish Raju
from Mumbai, Maharashtra
Report
Copy

Poor Service and No Loyalty

Address:Coimbatore, Tamil Nadu

My apologies, the mail would take at least ten minutes to read and I have suffered these struggles in a span of just 15 months I am Arish and I own TN 40 J 2514 (Volkswagen Vento), It is very disappointing for me to write this mail in regard with the poor quality of service which has been rendered. I am highlighting the series of event which has happened to this poor vehicle. 1. All of a sudden the wind screen started cracking down...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aseem4167
from Rohtak, Haryana
Report
Copy

pathetic service and many problems in car

Address:Ludhiana, Punjab

i have a polo pb 10 cy 4167 lally motors ludhiana have extreme bad service and they fail to diagnose problems themselves . i booked an appointment for service and due to mother's accident i failed to get it done and they called me 15 times in 20 days on being told that i will get appointment myself again after i am free from hospital. and when after service i got a call for feedback i told them my major problem of car wasnt solved that is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sahib Walia
from Noida, Uttar Pradesh
Report
Copy

Wheel Alignment and Balancing

Address:Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Ma'am, I own a Volkswagen Polo TDI and I have a issue regarding wheel alignment and balancing of my vehicle from a long time. On the first car service, I mentioned about the problem of car steering pulling towards left, they said it's car wheel alignment and balancing issue and they'll fix it and charged me amount for it. They delivered my car the same day assuring the car service is well done and all issues are fixed. I experienced...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
randy mandis
from Noida, Uttar Pradesh
Report
Copy

Extremely Pathetic Service....

Address:Jaipur, Rajasthan

i'm not a proud owner of a VW Polo RJ14 CT 6602 I'm utterly disappointed with the service VW gives, I feel I made a mistake to buy one, I went against the current and bought a VW Polo while everyone I knew advised me to buy a Maruti Swift, and now I'm paying the price for my decision. My car had a collision on the 30th of march 2015 and its the 5th of may today and the car has still not been repaired, I understand my car is the only car...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjiv_001
from Moradabad, Uttar Pradesh
Report
Copy

Bad service by Road Side Assistance

Address:Bokaro, Jharkhand

Hi, Ref RSA no [protected], I met with an accident of 28 Apt at Lohpatti at 10 PM and there was extremely poor service from RSA. It was remote location and I was there at the location without food and water for more than a day. I spoke to multiple people at RSA and every time commitments failed and wrong info shared. Initially it was informed to me that Toing vehicle has a breakdown at Jamshedpur, then next day came to know...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjiv_001
from Moradabad, Uttar Pradesh
Report
Copy

Poor service from RSA

Address:Bokaro, Jharkhand

Ref RSA no [protected], I met with an accident of 28 Apt at Lohpatti at 10 PM and there was extremely poor service from RSA. It was remote location and I was there at the location without food and water for more than a day. I spoke to multiple people at RSA and every time commitments failed and wrond info shared. Initially it was informed to me that Toing vehicle has a breakdown at Jamshedpur, then next day came to know it got breakdown at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankum.v
from Mumbai, Maharashtra
Report
Copy

Car Cover Missing

Address:Bangalore, Karnataka

Hello I had taken my POLO with reg no. KA51 MB9455 for car wash on 29/4/2015 at the Volkswagen Service centre on Hesserghatta main road in Bangalore. I had left the car cover(Tarpaulin) in the boot of the car. They took three hours to wash the car.As I Was in hurry I left immediately after car wash. After reaching home I found that the car cover was missing. I immediately called the service centre and complained about the missing car cover....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
hanshul
from Pune, Maharashtra
Report
Copy

battery issue

Address:Ahmedabad, Gujarat

sir, i m guy from ahmedabad i gave my polo(petrol) for repairing at volkswagen karnavati 8-10 days ago they saw the damage and repaired it but when they gave my car back its battery was not working properly. so, they said that i need to change my battery they once even told me that leave your car here at service center and they will charge it but after half an hour they replied again that u need to change the battery no one was responding...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bharat r.shah
from Ahmedabad, Gujarat
Report
Copy

FOULT IN CLUTCH VIABRATIONS PRESSURE

Address:Ahmedabad, Gujarat

Mail Written to Volkswagen On 22/04/2015. After So Many Reminders/Mail to Company is Not Responding Positive Dear Sir/Madam, , As Per Reference To Below Complain No.CCR23041 I like To Inform that I Have Purchased New POLO PETROL HIGHLINE- COPPER-ORNGE Color ENGINE No. : CJL 091989 CHASIS NO : MEXC 15604FT 086751 From : VOLKSWAGEN KARNAVATI-AHMEDABAD On 21/04/2015 & Taken Delivery @ 10.30 Morning.. & When @ 11.00 Morning...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ram2588
from Chandigarh, Chandigarh
Report
Copy

Vehicle registration problem

Dear sir/madam My name is seetharaman from trichy, Tamilnadu working in nestle India ltd, I bought polo trend line petrol on january 11 th at Coimbatore, tamilnadu, in Ramani cars, they did temporary registration in that they did a huge mistake, they put my area pin code wrongly so it's mapped in wrong RTO office because of that I am unable to do permanent registration, I am approaching them for past 4 months to correct problem, but they...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
samanyu05
from Warangal, Telangana
Report
Copy

Car Pulling towards left side. ...Manufacturing defect.

Address:Jalandhar, Punjab

My Vento has a persistent problem of pulling towards left while driving. Had gone to service centre many times. Alignment of tyres have been done at least 7 times...Some with payment and some out of dealership courtesy as the problem fails to vanish. Result, tyres wore down in mere drive of 32 km till now that too when I am very cautious/ carefull while driving and have hardly driven more than 100km/hr of speed. No scratch till date is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hoshiarpur, Punjab

Hi, This is Sameer, I bought Volkswagen Polo Diesel in Mar'12 .I have also Extended Warranty 2+2 . During 3rd service I found some drop in pick up for the same I have complaint to Volkswagen Service Center.They Checked and found damaged Intercooler hose.Parts cost is INR8000 . As per service center it is not under extended warranty but in normal warranty it covers. I want to understand if parts got damaged due to their poor quality...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amruthaboban
from Guntur, Andhra Pradesh
Report
Copy

disappointing service care

Address:Kollam, Kerala

My vehicle had a small collision, which needed slight repair, it has been more than a month since the vehicle was given for service at trivandrum, still work has not begun. There seems to be a lot of misunderstandings and lack of communication between the insurance and car dealer's. Highly disappointed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
g vivekanandan
from Suchindram, Tamil Nadu
Report
Copy

Unsatisfied service

Address:Tirunelveli, Tamil Nadu

I owned a 2nd hand polo car TN07BS0340 and itwas bought just this april 2nd only..i takenthis car to susee automobilespvt ltd attirunelveli for a general checkup for toknow the service conditon for my satisfaction. even I had appointment for the day ie 23/04/15morning my car was deliverdat 6inthe eveving bythe following work done 1)coolant2)mudflap3)reservoir 4)fuse for mob charger.when it was deliverd my car was almost dirty, dusty and glass...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy