Volkswagen India Complaints & Reviews

Dt: 03.07.2014 Dear Sir, I B. Rajeshwar Rao Partner of M/s. Indus foods, Jeedimetla, Hyderabad-500 055, I have purchased Polo Car in the month of April 15th 2014, on my company name at your showroom M/s. PPS Motors, Rajbhavan Road, Somajiguda, Hyderabad. The problem is my company is located at Jeedimetla and Vehicle registration RTA comes under Medchal RTA office but showroom people has given registration address RTA Kukatpally. On...

I have given my Vehicle Regn No MH 02 AV 5400 to VW Workshop since 4 Months and written numerous complaints to VW Customer Care as well as Delaership there has been a pathetic response which is least to say. The most unethical approach a German Carmakers Dealership can give Customers to experience is in this Workshop of Shaman. No one responds to Emails or Calls by Customer. Customer is made to become a pleader and dealt with very poorly....

The staff at the Volkswagen bangalore - Elite Motors is pathetic. They dnt know how to communicate with their customers. The senior technician in the showroom doesnt know how to interact and the General manager of the service department is not ready to take any complains, instead he blames everything on the customer. They dnt deliver the car on the time promised. They dnt give you any estimation about the work. The car delieved to...

Kind attention – Vw India & M/s Lally Motors India Private Limited (Volkswagen Ludhiana, Punjab). Subject – Complaint letter. Respected sir/madam, I’m writing this letter to inform you about my highly shocking and unsatisfactory experience with my latest purchase from Volkswagen, Ludhiana. I purchased a Volkswagen Jetta 2.0 TDi comfortline test drive vehicle from the above mentioned agency bearing Engine No. CLC049049, Chassis...

Dear Sir, I am an owner of your Volkswagen Jetta car vide registration no. GJ05CL9324 & Chassis no. WVWH081K68A290915 & I have a complain to make, let me brief you first. Somewhere in the month of August or September, my car Jetta was submerged in rain water due to which the engine of my car got ceased. I got it repaired at your authorized service center in Vadodara, Gujarat. Now, the actual problem is that on 16/04/2014,...

Dear Sir, I Flying Officer Malay Bohra am a combatant member of Indian Air force. I am serving the country as a fighter pilot. On 29th May 2014 I was going to my squadron at Air Force Station lohegaon on duty in my car Volkswagen polo (RJ-14 CR 7152) manufactured in Jan 2013 insured under United India Insurance policy number 141300/31/13/01/00009431. While on my way to the place of duty my car went off road and fell into a...

No proper facilities for customers to sit for the time being when their car is getting serviced! It doesn't feel like if the AC in the sitting area is working! And you are not free to watch the television which is placed in the sitting area! You are not asked for any bevrages like the other companies offer! I have been to ford service station and maruti service station and with a brand like volkswagen i truly expect better facilities and...

Hello' sir i m Vikash Toonwal, I am a customer of your company volkswagon vento 1.6 CR MPL diesel i have a problem in my car from last 2 months of oil leakage from Tappit cover & injector. I visited on 1 april 14 in Tanya Cars Pvt.Ltd. they suggested me that your car's problem was clearly solved and you can take your car on 3 april 2014.but after a single month on1 may 2014 i have the same problem again oil leakage in tappit cover &...

I have purchased Polo 1.6 petrol in April 2012 Reg.no. is UP-14-BR-6161 from TORQUE VOLKS WAGON, GHAZIABAD, but I am not satisfied the performance of the car, in 27 months this car has gone for repair under break down other than service 9-10 times in workshop.Now I am facing heating problem of the engine.In 2 & half months I faced similar problem, but nobody resolve the permanent solution of this problem.My car is still in workshop from...

Sir, I have purchased the Volkswagen Vento Style bearing registration no.TM-47-AD-7007. On the date of delivery from the showroom, the company dealer Ramani Cars Private Limited has affixed the incomplete rear bumper chrome beading which was identified and thereafter removed by the dealer and tried to affix the same with gum. But the same was not fixed and fully removed. But at the same time, your dealer had requested me to fix the chrome...

I purchased your card vento automatic and got delivery on April 2011. Car number MH02CB 8249. Since then the car has given me the same problem of suddenly stopping on the road and refusing to start. In July 2012 your service agent told me that's a battery issue and replaced it with a new battery. In dec 2012 I was told rat has chewed away the wiring and again this was apparently replaced. Now again in June 2014 I am told there's...

Subject : feed-up with your car Polo and service centre and dealers
I, KAPIL KHOWAL, S/o Prem Chand Khowal, R/o B-105, Gurudwara Road, Gali No. 12, Mandaawali Fazalpur, Delhi, India. Ph. [protected], [protected].
I am your customer using Volkswagen Car Model VW POLO since April’2013,
My car registration no. is : DL 7 CM 6363,
Registration no. : 04/08/2011,
Chasis no. : WVWA11605BT030417
Engine...

We purchased one Polo Tdi on17/10/2012 since then this vehicle has its run on about 34000 KMs. . On 17/06/2014 we took our POLO for third 'servicing ' with the problem of acceleration in the vehicle (on only about 34000 Kms). The goodself engineer told that the clutch plate will have to be changed (with the cost of Rs.19000/-)and get this polo on one or two days.. On 19/06/2014 we have been again told that some parts of related to clutch...

I bought a Volkwagen Polo (Trendline Petrol), DL3C BM 7053 in May, 2010 from Bhasin Motors, South Ex, New Delhi. I am very dissatisfied with the quality/service of the car. On 17 Feb 2011, I got a warning signal and contacted my service station (Broadway at Faridabad), I was told that they will have to keep the car for 7 days and they need to change the head cylinder. The car had only run 9711 kms by then. The FSO number for the service is:...

I bought volkswagen Polo in november 2011..from Chandigarh.Till june 11, 2014 i had no problem or complaint about it...but on june 12th I found that its oil was leaking I got panicked and took the vehicle to the agency Swami Automotives chandigrah which is 3km frm my palace & they told me dat the chamber was broken and the repair would cost nearly 1.5 lac I was higly disturbed as my vehicle is used only in d local area Chandigarh (...

1. humming noise problem has not been solved yet.

2. humming noise is still there & because of that gear setting is also malfunctioning now, shifting from 3rd to 2nd gear it gives jerk that was not the problem before.

3. I have complained about break problem Before but it still remains unsolved.

4. There is also play in steering rod and on a little rough road it makes so much noise that wasn’t...

Dear Volkswagan team, I got my car repaired last month and after driving couple I realised that shock's got completely damged. I fear that somebody replaced my shockups while repairing it. I would like you to seriously look into this as this is effecting me after getting associated with this brand I never faced such problem with other brands earlier. Being a renouned brand I request you to changes my shockup's on immediate basis. Believing...

i have purchased polo SR car from Globus cars (p ) ltd Gujrawala Town part-1 Delhi on 21 st april 2014 at that time they told me to submitted proof of transfer photocopy of RC of previos car with in 25-30 days then they will refund me Rs 12000/, i have submitted photocopy of RC in about 35 days, now they are not refunding the amount in spite of many phone call and visiting the office, so please see this matter, as i already sold the car and...

It has been more than 3 weeks now since my car went to the service station for an engine related issue and even now the service center employees are not able to give a time frame as to when I will be getting back my car. This is completely unacceptable on the part of Volkswagen India that they rely on such incompetent service centers to provide after sales services to their customers. There has not been any attempt made by the service center...

Dear sir

I Mr mohammed Iqbal kakti purchased a Volkswagen polo in march 2013, as after 15000 thousand kilometer i gave my car for 1st servicing at the time of delivery i found the car music system was damaged and informed the same to kumar automobile HUBLI service agent. He informed the music system will be replaced under warranty, later after few days he informed the music system is working fine & thus the system cannot...