Voltas — 1.0 tr wac 122 lye-voltas - poor quality and poor service

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201310
Website:	www.voltasac.com

I bought this product on 28 apr 2015 [from ace technomark, sector 18, noida 201301, invoice # 438 ]and during the first year it ran fine.

But in the start of second year the gas leaked and we had to re-fill it. The service was done by swift aircare, sector 44, noida 201301

Again after 1 month the gas has leaked and technician is suggested the cooling pad to be replaced. This request # [protected] was logged on 6th july and the service center is saying that this can't be fulfilled before 11th july 2016. Service has been taking care by swift aircare, sector 44, noida 201301

1. Poor quality - i didn't expect this poor quality from voltas. Imagine 30% of the total cost [inr 20, 000] i have to bear in the first year itself for maintenance
2. Poor customer service - taking 5 days for the service and that too with repeated requests/follow up is too much. And that too it is still not fixed and delivered

This is quite a harassment where you buy something for comfort but what you get is poor product and with poor service.

I request you to look into this issue and see how we can be compensated for this harrowing experience