[Resolved] Voltas — ac not working since 6 months and team unable to resolve 'e5 error' issue | |||
Again i have got the same problem. I don't understand why it has repeated again. I have raised a compliant (Complaint #: [protected]) 6 months ago but have not got any solution to the same. Technicians visited but couldn't resolve the issue. I am frustrated with the voltas ac. Please team replace my worst ac with minimum cost or no cost. Else repair the same with extended warranty. Please address the issue asap. Contact #: [protected] Was this information helpful? | |||
May 26, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Apr 23, 2019 Voltas Customer Care's response Dear Ravinder, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support Apr 24, 2019 Voltas Customer Care's response Dear Ravinder, We completely understand how you feel right now. However, please be assured that our team is closely looking into your concern from the depth. We'll share relevant updates with you soon, please allow us some time. Regards, Voltas Online Team | |||
 4 Comments | |||
Comments
I have purchased Voltas AC on 10 July 2018 but still now on one coming for services...free service still now have not done...
Voltas Customer Care's response, Apr 26, 2019
Verified Support
Voltas Customer Care's response, May 4, 2019
Verified Support
The customer care executive with whom I spoken is speaking very rudely and indescently to customers so take care about this matter
Voltas Customer Care's response, Apr 26, 2019
Verified Support
Voltas Customer Care's response, May 4, 2019
Verified Support
Air conditioner has been purchased in tamabaram and the installation person comes from chengalpet to install AC...that person has not respond to us...person has damaged the outer part of air conditioner...need to give the replacement for the air conditioner outer part
Voltas Customer Care's response, Apr 26, 2019
Verified Support
Voltas Customer Care's response, May 4, 2019
Verified Support
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My split Voltas ac 1.5 tonn continuously giving DF error code. I don't know why?I am very frustrated with this situation.
I need help on this on urgent basis asap.
We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team