Voltas Complaints & Reviews

Hi. I just called a person named flavin (Contact number : [protected]). He is working in voltas at address, 624, teynampet, chennai, tamil nadu 600018. When looking for the contact number in google, i found his number and called him, which is how a customer will do. But the way he started talking from the beginning of the call is so rude and even harassed me with abusive words askig to not call to this number as that is his personal number....

We had booked a request [protected] on 20/04 through volta's customer care. Customer care redirected us to contact a service centre tagged for us. We had also received a message from volta's that appointment is booked on the same date.
We later contacted service centre as instructed by customer care. They replied that technicians are on the way at 7:00pm but no one came till 9pm. We had contacted the service center on 21/04. They said...

Hi team,

I am getting p3 error code on the ac bought 5 days back. I want you guys to fix this as soon as possible or replace the entire ac set because problem within 5 days is completely unacceptable. I turned off but again p3 error reported in display after 1 hr.
Secondly, i reported for cooling issues with request id - [protected]. None has reported as of now. For installation i had to follow-up multiple times with...

Dear sir/madam,

I had purchased a voltas windows ac 1.5 ton ac - model bza ac from tatacliq on 26-june -2018. However i didn't install the product as my house construction was going on.

2 days earlier when the ac was installed, it didn't work and then i raised a request yesterday i. E. On[protected] for service.
Service request no.[protected] and [protected].

The engineer who visited house...

Hi, i have purchased 1 ton split ac on apr-07-2019. From the nandilath g mart edappaly and complete all process to extend warranty. Also received a message that extended warranty certificate has mailed, but not received any kind of mail yet for the same. Kindly check and do the needful asap. I have sent mail to [protected]@voltas.com but not received any mail yet for the same.

Sr no - 4552366a19ac02503...

We have purchased voltas ac from vijay sales (Goregaon east branch) on 15th april 2019 & received delivery on 16th april 2019. Since 4 days at least 4 to 5 time in a day we called your toll free number for installation ([protected]) every time we got new appointment date. Still there is no installation done. Your customer care use to listen our story and then kept us on hold for 15 mins & later call gets disconnects. Worst experience....

I am having a voltas split ac. I m very disappointed from this brand and it's services. I will never purchase this company products again and never refer/suggest to anyone.. I have complained so many time but there person never responded properly... From last week they make us fool that they will come today yesterday but no one come...[protected] this there helpline number always they say problem will be resolved today.. But nothing happens....

I have purchased ac 1.5 ton on 17 apr 2019, frm naresh marketing raipur, initiaaly dealer did not line up the installtion schdule properly... After installetion engineer informed that remote is faulty and promised to deliver remote next day. After so much folow up, no one inform us the status when the remote will be delivered... This is pathetic service, response given by dealer... Mental harrasment... Tired to do so many followup... Really...

I bought a voltas 1 ton inverter ac on 14/4/2019 and was installed on 18/4/2019. I am unhappy with non standard installation carried out by your staff, who had no proper tools and their workmanship very poor. The copper tube connecting the external unit not properlyaid and their approach towards customer very arrogant. This is the standard of the installation of your product no one will recommend for your acts.
Regards,
Thomas...

Hello there,

I have purchased Voltas AC 1.5 ton, but the technician when came for installation told me that It will cost around 5000 Rs for the installation work. He used copper pipe and finally once the installation was completed, he found and told that the installation cost is 11500 Rs.
It is very disappointment and dissatisfaction for me. Si have talked to customer care and also talked the ASM for the issue, but...

Dear Sir,

Its Saurabh Bhatnagar from Jhalawar.
I have raised a complain for my AC that it is not cooling a week ago and i got information that Service charge is 500 & Gas Refilling Charge is 2000 & 18% GST.

Now the issue is your service center team of Jhalawar came yesterday and opened all my units of AC and after checking they said that they will come tomorrow & fill the gas in AC. Now today they simply...

I am extremely frustrated and disappointed with two air-conditioner i've bought from voltas. The first model r51m/bgce bought in june 2016 was leaking a week after installation and had to be repaired. Second year also i paid 3000 inr for gas and repair. Now the third year, apparently the fan/or some back unit has to be replaced as well for total price of 6000. I was sold a unit with aluminum filter which is not repairable, and now they will...

Two window acs 1.5 ton were picked up from residence for repairs on 16 apr 19 for repairs, by km services, chirag delhi, new delhi.
Estimate given by service centre is that two cooling if coil coils need replacement. Cost of each coil given in estimate is rd 3800 each. It seems excessive. Will be grateful if the cost can be reviewed at corporate office.
Moreover, if coil is being replaced, old coils should also be returned to...

I bought a voltas 1.5 ton split ac for my hone address a 34 maharani enclave uttam nagar nd 110059.
During the installation of the product as the engineer you sent has done it with extreme carelessness. He damaged a big portion of my wall on which the ac is put. He does not use the complete set of installation products by company.
Its took me two days to get the repair done and costed me roughly 1400 rs.
My installation...

My voltas split a/c which was purchased on 19th june 2015. The registration of the a/c was done right after the purchase. Although, the phone number linked to the registration is no longer handy as i have moved to a different city.

The a/c's compressor has failed. Under the 5 year warranty and t&c applied by the company this should be covered for free. The repairs and services have only been performed by voltas executives....

I have purchased 1.5 ton split ac and has 2nd free service due by 13 april 2019. I have sent a message to on 3rd march for servicing and no one came to do the samr.
When i checked with service centre they created a request and said its resolved in telephone call..
I am now being told to pay for the service.
Why shud i pay when i have requested for the same in the month of march 2019.
This is not correct
Satish...

When switch on, trip occured in meter box and the entire light, fan etc has been off (I. E entire electricity line was not working) and ac not working. The problem has been intimated through voltas email id on 11/04/2019 and through sms on 13/04/19. So far the ac complaint was not attended by voltas service centre. As it is a summer occasion it is very difficult to sleep during night. Hence it is requested to kindly arrange to attend the...

Dear Sir,
We have purchased Voltas 1.5 Ton split Ac from your Dealer on 05.02.2019 i have request for installation of said AC on 16.02.2019. Service request number is [protected]. your customer care executive assured me that technician com e today upto 14:00 Hrs. i am sorry to inform you that till time any body not turn up from your department. As per assurance of your customer care executivr i have taken leave from my office and...

I was complaining since 10 days to the voltas company about the noise coming from my ac and they were giving a contact number of agencies again and again. But no one is picking my call. Sometimes a person belonged to any agency gave me false promises to send the technician and forced me to give false statement to his techincian otherwise he will not come. These all are company's responsibility to look after these things. [protected] this is...

Voltas has appointed ginny aircons just to chat gullible consumers. Whenever one complaints to voltas it is redirected to ginny aircon from where a technician will visit & charge rs 400 even if you require a part & fault is known to you. It is their modus operandi & it seems they have further appointed these technicians to loot the consumers. A sincere advice -"never buy voltas"...