Voltas Ac — Worthless service!

Address:Kolkata, West Bengal, 700092
Website:www.voltasac.com

I had bought a Voltas split AC 1.5 tons last year June from Flipkart. For the last 7 days I have been trying to get someone to come and help us in setting the remote right (there is some problem, we are unable to increase the temperature above 24 degrees)...innumerable phone calls to their customer services has yielded zero results till date...their service provider in Kolkata is one RB Enterprises who are phenomenally worthless! The number provided by Volta's toll free customer service of this service provider[protected] is not a working number. Extremely surprised that this is a service being delivered by a TATA brand!!! Whatever happened to the TATA name????? Calls to the RB Enterprises other numbers[protected] & [protected] has been futile since they do not bother to respond. Can someone wake up????
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Purchased a voltas windows ac last year and 3 servicings were free for a year but not a single servicing was given by the retailer and the company. Even they are not ready to come on my cost also, i am ready to pay for that. Very poor service by such a big company.
Dear Rani (rani priyadarshani )

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Dear rani priyadarshani,

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your complaint number or registered mobile number so that we can assist with your concern.

Regards,
Voltas Online Team

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