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See when I am providing them my complain no i.e [protected] dated 2/5/14 then why they are asking for detail of my complain and my contact no, whether they have registered my complain without its detail or without my contact no ? Ridicules
Dear Sir,
Water cooler (40 + 40) installed at the Main Entrance of Cochin Science & Technology University, Thrikkakkara, Ernakulam is defective and is with in the Gurantee Period. The matter has already been reported. The matter is most urgent. Please take urgent action.
A.G.Chandran,
Technical Officer (Electrical)
Water cooler (40 + 40) installed at the Main Entrance of Cochin Science & Technology University, Thrikkakkara, Ernakulam is defective and is with in the Gurantee Period. The matter has already been reported. The matter is most urgent. Please take urgent action.
A.G.Chandran,
Technical Officer (Electrical)
Voltas Customer Care's response, Oct 23, 2017
Verified Support
Dear A.G.Chandran,
We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at [email protected] and we will put all our efforts in trying to help you out.
Regards,
Voltas Online Team
Voltas Customer Care's response, Nov 1, 2017
Verified Support
Dear A.G.Chandran,
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].
Have a nice day.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [email protected].
Have a nice day.
Regards,
Voltas Online Team
I had lodged a complaint regarding AC not cooling. 2 times the service boy visited and visiting charges were realised from us. After that they service boy both the times left without resolving the issue. And a few days later we received SMS stating Your SR No [protected] is proposed for Cancellation, Reason: Job Done By Third Party. To stop Call [protected] or escalate to [protected]@voltas.com - Voltas for both the times. Such is the after sale service being provided by such reputed company. I do not recommend Voltas AC to anyone.
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+91 22 6665 6666
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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Sorry for the inconvenience. This is to inform you that your concern listed has been noted and we are working on it. We would like to get in touch with you for gathering more details. Please share your contact details and complaint description with us at [protected]@gmail.com and mention your complaint number in the subject line.
Thanks for your co-operation.
Regards,
Voltas Customer Care