[Resolved] Voltas — air cooler | |||
I bought a Voltas air cooler about an year back from Bajaj electronics Jubilee Hills, Hyderabad. After using it for 4 months, the pump stopped working. When I tried calling the Voltas service centre, there was no response from them. Then I asked the Bajaj electronics people about it, they said that ‘Voltas service is very bad, they don’t respond, sorry we cannot help you’. After that the cooler is lying without service in my house. My experience is that I have used many brands, but the worst service is from Voltas. I advise people not to buy any of Voltas products. TATA is good, but Voltas is bad (service) Srivalli teja Was this information helpful? | |||
Jul 29, 2019 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Jun 18, 2019 Voltas Customer Care's response Dear Srivalli Teja, We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |||
4 Comments | |||
Comments
I bought a voltas ac of capacity of 1.5ton on 18 december 2018 from a dealer in new delhi, uttam nagar (vardhman electronics ) in initial days ac was working properly but now it is not cooling
Voltas Customer Care's response, Jun 18, 2019
Verified Support
Voltas Customer Care's response, Jun 26, 2019
Verified Support
They told to clsim warranty for board bt the told the new board will come within 10 days bt it already one and half month no one is responding properly...what should i do...?
Voltas Customer Care's response, Jun 18, 2019
Verified Support
Voltas Customer Care's response, Jun 26, 2019
Verified Support
My Complain No. [protected]
apka ka agent mera cooler theek karne aaya wo Rs. 350/- bhi le kar chala gaya aur koi kaam bhi nahi kiya aapki servicing bilkul bakwas hai mai kabhi bhi koi cheej voltas ki nahi loonga aur sab jagah badnami kar doonga IIIrd class service & very bad cooler mere Rs. 14500/- fas gaye.
apka ka agent mera cooler theek karne aaya wo Rs. 350/- bhi le kar chala gaya aur koi kaam bhi nahi kiya aapki servicing bilkul bakwas hai mai kabhi bhi koi cheej voltas ki nahi loonga aur sab jagah badnami kar doonga IIIrd class service & very bad cooler mere Rs. 14500/- fas gaye.
Voltas Customer Care's response, Jun 18, 2019
Verified Support
Voltas Customer Care's response, Jul 17, 2019
Verified Support
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+91 22 6665 6666
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
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It more than 15 days
Called several people and distributor
Our distributor is Girias
Please call us on [protected]
Air conditioners 2 nos are not working
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team
We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.
Regards,
Voltas Online Team