Voltas Complaints & Reviews

I purchase split ac 1.5 ton on 27/7/2016 but we are not use regularly we are use regularly from april but not work properly then i complaint in may ( complaint number is [protected]) but cheater ( Mr. vinayak patil ) engineer close the complaint second day, but my complaint not resolve this time, & after that provide me standby ac indoor unit, & after 2 months my ac is not repaired please change my ac we are not received repaired ac because my ac warranty is end on jully,
then please change the ac

thanks
pravin
[protected]

Sir

We, Department of botany, Sree Narayana College Kollam, Kerala purchased a split ac two years back. it was installed in our tissue culture room. Now it was not functioning properly. The complain was noticed in the month of March 2017 onwards. We have registered so many complaints on line and offline to you. Still the problem persists. One of your service center at Kundara, Kollam send service personals to us. The checked and informed us the gas was leaking, compressor problem, and so on... They have stil no idea about the problem. Many times they picked the indoor and out door units and send for service and returned. Still the same problem exists. Our tissue culture specimens are almost damaged. Our students could not do any practicals and we are facing problems from students and also from university side.
We request your attention immediately in this matter.and request to provide some qualified senior technicians to us.
We hope you may kindly rectified our griveness immediately
with regards
Yours faithfully
HoD
Dept of Botany
SN College, Kollam
Kerala
[protected]
email: [protected]@gmail.com

This is Amit Gupta. Last year (between April and May(2016), I have purchased Voltas Split AC (1.5 Ton). It is a 5 star rating product where Voltas has claimed for Electricity Saver. I have never got satisfactory performance from this AC. First of all, it's not a Electricity Saver product as electricity consumption of this AC is more than 3 star rating product of Voltas or other Company. Also, I had regular visits of technician from voltas...

One service guy came to do Free service for our Voltas AC.
We asked him if he could also look at our Samsung AC also which had water dripping problem. He said he also does service for all types and he inspected it. He said aluminum coil has to be replaced with copper coil and asked Rs 5000 for it. With hope that it will be fixed, we gave him Rs 5000 to get the coil for replacing it. He went and never turned up. We called him many times and his response will be that he will come this day and he never comes.
I know I am complaining for Samsung AC. But the service guy who did this cheating was from Voltas. I don't know where to complain such things. So I am posting here. Me and my family are very much unhappy with this incident.

Name of the Voltas service guy who cheated use : Santhosh
His mobile Number : [protected]

Dear sir,
Myself yogesh kumar i purchased an w.ac (Volt w.ac 185zy 1.5t) dated by[protected] from ep electronic paradise shop no. 5, b-1, dda commercial complex, janak puri, new delhi 110058. This product not working properly from purchased day. I request you my product is replaced immediately. I have many complaints to dealer and voltas company. My consumer complaint no. 329485. I not support dealer staff and voltas company staff.
Therefore i informed you direct my view. I request you my product replaced immediately and inform me immediately.

Mobile : [protected]

I had purchased Volta's Air Condtioner Model No. 1.5 ton gold 2 star from radhika electronic, guru jambheshwar market, hisar -125001 . Since installation, the A.C.was giving problem. No. of times complaints were made{ complaint- 6 June 2017 complaint- no [protected], complaint- 7th June 2017 (complaint- no. [protected]), complaint- 13 June 2017 ([protected] ) complaint- 20th June 2017 ([protected]) }even the Technician charged the visiting charges but the problem is still exist. Now the Compressor is giving problem . compressor is not cooling and it do not start .Your service centre people are very hopeless and they don't bother about the consumer. Hence this complaint is on line.
If I do not hear immediately or my complaint is not resolve than I will take the legal action against the dealer as well as the Company for which both o[censored] will be liable.
Raman kumar
[protected]

Sir, as mentioned earlier i have purchased 1.5 ton split A.C. of voltas on dated[protected] from kashish enterprises modinagar, distt. Ghaziabad havinng model no. 1.5 silver 3S -N, Sr.no 4551406A12G002282, out- 45T1445E12G003055 .Now on 26 may 2017 its outdoor unit stoped working, only indoor unit was running then on 27 may 2017 i informed to customer care vide complaint no [protected], the mechanic visited on 28th may 2017 and said that its compressor burnt and it is to be replaced. So on dated[protected] the mechanic came and its compressor was replaced by voltas through Vans Air Condition & Electronics, modinagar by Mr.Pintu . Being in warrenty period the compressor was replaced free of cost but they charged gas filling charges and also its capacitor was replaced.After the replacement of compressor its outdoor unit started giving abnormal sound due to vibration and also cooling was poor, in this regard i asked Mr. Pintu to rectify the problem but there was no responce and next day we had gon out of station for about 14 days.After returning i have informed again to your customer care vide complainet no [protected] the mechanic visited on dated[protected] and said that cooling is ok while we were feeling that cooling was not proper and regarding the vibration of outdoor unit he said that it can't be removed and refused to attend.I repeatedly argued him and told him that I will lodge a complaint about your behaviour and poor service, he told me that you are free to lodge a complaint After two or three days its cooling completly became zero.Now i am facing a lot of problem without A.C. when the temp and humidity is so heigh.kindly look into the matter and remove my problems as soon as possible.

Regards

Ansar Ahmad Siddiqui
A-32 kishanpura, oil millgate,
Modinagar, distt.Ghaziabad
Mob.no.[protected]

Voltas 1.5 ton was having problems ever since it is purchased. Water drops from Indoor unit for the past one year and cooling is very low. On complaint different mechanics are attending the fault from service center. They faulted that aluminum coil in the unit is rotten and suggested to replace with copper coil which may cost nearly Rs.5000/-. If it so whyTata company which is famous for its products, used aluminum coil in the AC machine. Why we undergo unnessary hurdles with this product. I can't believe the suggestion of service persons. May I request you to sort out the problem with useful instructions to the service agents. Thank you. B.Munirathnam. Mobile no.[protected].

Its been just three months since we have bought ur voltas window ac 2 ton. and iits needing repair again and again. its showing E2 now. previously before a couple of weeks t used to show the same error and after so much of struggle it got repaired even the dealer does not take any responsibility. and now the same problem has occurred again its again showing E2. and its not cooling at all. please help us solve this issue. its such a irresponsible thing that in just 3 months a newly purchased product is needing repair again and again. I have already complained about this twice earlier but no one is responding. please do not test consumer's patience or else we will have to approach consumer court.

I have window ac 1and half month before and it doesn't cool the cool as it does.please do necessary step so that my problem get resolved quickly.first of all it doesn't cool the in even one hour and consume much electricity.my mobile number is [protected] and inform me how it get resolved .please look about matter so that my ac work properly or you can send your representative to my address.

Sir
I have asked several times that my a. C is not giving cooling but instead of replacement the service mechanic visits the place and have not taken any efforts to replace the same. I have been cheated and feeling very depressed as when the service engineer came for installation on very first day he too confirmed that it needs replacement similarly i have requested several times but no action seems yet.
Again i m requesting regarding reoalcement due to less cooling for last 10 days but it is very disappointing that neither i have got any calls nor any mechanic visited my place

Can i expect help or should i write to pmo balecause i m feeling very cheated by voltas

Sir, i have purchased 1.5 ton split A.C. in 2012 now in may 2017 its compressor became out of order, it was in warrenty period so replaced but after its replacemen by your mechanic its outdoor unit started giving abnormal sound also cooling was not proper.so i complaint again to customer care the mechanic visited and told that its vibration can't be attended and about cooling he told that it is ok but i was not satisfied with its workingl.Now its cooling completly became zero.I was planing to purchase 4 new window A.C. for our new house at new Delhi but seeing this poor service I am forced to go to other products.

Dear Sir/Mam,

We had called customer care on 26th June 2017, regarding our issue which is mentioned above. We had just puchased AC on 9th June. 2017
Complaint no- [protected]
After so doing so many calls on each and every day we still not received any positive response. Kindly let me know when will my problem is being resolved. Or may be we did blunder mistake by taking voltas AC.

Service not good giving by Voltas. Fake Service Man. Gives False and Incomplete Information and Work Also.break the whole trust. one day my ac Doesn't work Properly its gas Totally Destroy then I called Voltas Customer care No then they Said we sent Service man Tommorow . Service man Said the Ac Gas will be Filled in ac and he say your Ac Gas was Leaked. I will Filled Gas In Ac Today. Ac Gas Leaked Problem will Checked Tommorw. i Will Come Again to See That Problem First You just Sign this Paper .Then I will Come Tommorow Again and Resolve This Problem .Then I said Ok But After That he Never Came again.

After only couple fo days into using of voltas 3.5 ton split ac, the ac has stopped working. On sumitting a complaint at customer care it was assured that repair will be carried out in 24 hours. However, even after lapse of 3 days no action has been taken and same reply is given. This is very uncomforting services from voltas. I shall put a very negative review on the site and e-marketing sites. Please do expedite the process.
Complaint no - [protected]
Model - 183 dya 1.50 ton sac

Regd mobile no - [protected]

I have bought a voltas cooler ve-d60 m[protected] from yes marketing, sasaram (Voltas dealer) on 09-may-2017.in a month i. E on 13-june-2017 its motor stopped working so we made a complaint (Request no: [protected]) to fix this issue as it is under warranty period. But its being 15days and no action has been taken from service center yet. I have called them couple of time to the given toll free no: [protected], but they are just saying "we have raised a complaint and we will fix it soon and no senior person is available to transfer the call".
Voltas should understand that consumers buy product to use not to put in a corner.
We are really disappointed with the response and service from voltas. I am looking for a amenable and punctual service from voltas.
Thanks!

Sir i have purchase voltas air coller on 19 may but after 8 days it have many problems i complain many time butthere is no any action taken by service centre after lodging complain.
Complain no is as under
[protected]
[protected]
[protected]
And finely i complain again about service centre complain no [protected]

Pls do nessecory action.
My cell no [protected]

Bought water dispencer not working complain 5times.. (May 2017 buy) eng come see, do something nothing work it same. I bought from lamba electronics, kalka ji n. D. If i talk them they don't listen. Please take action against them. I am tired calling them.
Sumit sharda, c-22a kalka ji 1st fl, new delhi 110019. Mobile [protected]
I hope action will be taken soon.

My voltas ac was nt doing coling and i had complain for some at voltas cust. Care and voltas technicien came&took a. C. To service center & charged 2575 for service & gas filling on 3/4/17 but within 10 days of service once again i came across same issue & since then several time i registered complaint locally & then voltas service center but issue still not resolve

I had complained on 5th of june 2017 to customer care of voltas about mal functioning of my 2 ton split ac especially dripping of water from internal unit and occasional rattling sound. My complaint was registered with number [protected] of 5.6.2017.
It seems the complaint was forwarded for compliance to r r aircon services of gurgaon (Gurugram). Their mechanic pawan attended on the same day, carried out servicing, received payment of rs 500 and assured that problem has been solved.
As the problem of water dripping from internal unit restarted on the next day itself, i reported to customer care, who revived the same complaint. Another mechanic came on 9th june advised that drainage pipe needs change, which he will do on the following day.
As no one came the following day, i again talked to both customer care and supervisor of r r aircon. A third mechanic named ramanand came on 12th june and advised that replacement of only outside drainage pipe will not do and he will come on the following day with longer pipe to raplace pipe right from the internal unit.
Ramanand did not come on the following day i. E. 13th june and on my call to supervisor of r r aircon, a fourth supervisor sahil came. He insisted that only short length of drainage outside pipe will solve the problem, replaced this pipe, took payment of rs 300 and assured that problem has been solved.
Both the problems registered on 5th june however still continue. I spoke to both the customer care and to supervisor of rr aircon (Raj singh) on 17th june, both of them assured that proper mechanic/engineer will attend shortly but till date no one has attended till date.
Can a competent mechanic/engineer be deputed to attend to ac and solve these simple issues/problems?