Voltas Complaints & Reviews

Aug 13, 2017

Updated by mishrarajeev65 I had purchased 1 Voltas Inverter AC of 1.5 Ton April 2016 from Vijay Sales, New Delhi . Since I have purchased this Voltas Inverter AC, I have not getting Good response from this AC . Always any type of issue in that AC . I don't know what is reason of issues ( Mainly Cooling Issue ) ?
But one thing is dead sure which is response / service from Voltas Customer Care as well as Voltas Service Centre is DISGUSTING .
PRESENT ISSUE :- I am facing issue that my 1.5 Voltas Split Inverter AC's cooling is totally stopped and mentioned on AC display '' DF '' since July.2017 and I have lodged the so many complaints for cooling issue which was Fake rescheduled and then cancelled these complaints - [protected], [protected], [protected], [protected] . Right now again I am getting the new complaint number on dated 10th.Aug.2017 which is - [protected] . The interesting part is that I am calling to Voltas Customer Care on daily basis since last 12-15 days then customer care executive transfer my call to his senior and Volta's Senior Person updated me since last 12-15 days that your issue will be resolved within 24 hours but till date Voltas 24 Hours for my issue resolution never comes . All are updating Fake and doing his fraud duties with customer and With extreme humidity climate in Delhi, we have already spent >40 days without AC because we have choose this fraud company product and invested our money Rs.45000/- . We have chosen this company due to this is the company of TATA BRAND and due to name and fame of our country's honorable business man Mr. RATAN TATA but we don't know that the some employees will be doing fraud with me and Fake updated / committed with me .
Again I am requesting to resolve my issue on top priority basis immideately else I will be bound to escalate this issue in consumer forum, electronic media, social media and through mouth publicity that VOLTAS is a one of most fraud company who has chit to customer and VOLTAS products are WORST .

Hope and waiting again for your positive response.

Thanks & Regards ...
Rajeev Kumar Mishra
Mo. No. - [protected] .

Aug 22, 2017

Updated by mishrarajeev65 STILL NO ONE CONTACTED FROM YOUR SERVICE CENTRE AND NO ONE COME TO REPAIR MY AC .

AGAIN MY OLD COMPLAINT NUMBER - [protected] RESCHEDULED AND FAKE UPDATED AS WELL AS AFTER THAT CANCEL THAT COMPLAINT NUMBER AND NOW AGAIN PROVIDED ME NEW COMPLAINT NUMBER - [protected] -

PLEASE PROCESS TO CHANGE MY AC AND PROVIDE ME NEW AC BECAUSE I HAVE FACING ISSUE WHEN I HAD PURCHASED THIS VOLTAS AC.

Sep 04, 2017

Updated by mishrarajeev65 Hi Concern,

I DIDN'T SEEN SUCH A FRAUD COMPANY IN MY TILL DATE LIFE .

STILL NO ONE CONTACTED FROM YOUR SERVICE CENTRE AND NO ONE COME TO REPAIR MY AC .

AGAIN MY OLD COMPLAINT NUMBER - [protected] RESCHEDULED AND FAKE UPDATED AS WELL AS AFTER THAT CANCEL THAT COMPLAINT NUMBER AND NOW AGAIN PROVIDED ME NEW COMPLAINT NUMBER - [protected] -

PLEASE PROCESS TO CHANGE MY AC AND PROVIDE ME NEW AC BECAUSE I HAVE FACING ISSUE WHEN I HAD PURCHASED THIS VOLTAS AC.

CAN ANYBODY RESOLVE VOLTAS CUSTOMER ISSUE ?

CAN ANYBODY ADDRESS VOLTAS CUSTOMER ISSUE ?

This is to bring in your kind notice that, I had purchased 1 Voltas Split Inverter AC of 1.5 Ton April 2016 from Vijay Sales, New Delhi . Since I have purchased this Voltas Inverter AC, I have not getting Good response ever from this AC . Always any type of issue in that AC . I don't know what is reason of issues ( Mainly Cooling Issue ) ?

But one thing is dead sure which is response / service from Voltas Customer Care as well as Voltas Service Centre is DISGUSTING .

PRESENT ISSUE :- I am facing issue that my 1.5 Voltas Split Inverter AC's cooling is totally stopped and mentioned on AC display '' DF '' since July.2017 and I have lodged the so many complaints for cooling issue which was Fake rescheduled and then cancelled these complaints - [protected], [protected], [protected], [protected] . Right now again I am getting the new complaint number on dated 10th.Aug.2017 which is - [protected] . The interesting part is that I am calling to VoltasCustomer Care on daily basis since last 12-15 days then customer care executive transfer my call to his senior and Volta's Senior Person updated me since last 12-15days that your issue will be resolved within 24 hours but till date Voltas 24 Hours for my issue resolution never comes . All are updating Fake and doing his fraud duties with customer and With extreme humidity climate in Delhi, we have already spent >40 days without AC because we have choose this fraud company product and invested our money Rs.45000/- . We have chosen this company due to this is the company of TATA BRAND and due to name and fame of our country's honorable business man Mr. RATAN TATA but we don't know that the some employees will be doing fraud with me and Fake updated / committed with me .
Again I am requesting to resolve my issue on top priority basis immideately else I will be bound to escalate this issue in consumer forum, electronic media, social media and through mouth publicity that VOLTAS is a one of most fraud company who has chit to customer and VOLTAS products are WORST .

Thanks & Regards ...
Rajeev Kr. Mishra
Mo. No. - [protected]

Sep 04, 2017

Updated by mishrarajeev65 Hi Concern,

I DIDN'T SEEN SUCH A FRAUD COMPANY IN MY TILL DATE LIFE .

STILL NO ONE CONTACTED FROM YOUR SERVICE CENTRE AND NO ONE COME TO REPAIR MY AC .

AGAIN MY OLD COMPLAINT NUMBER - [protected] RESCHEDULED AND FAKE UPDATED AS WELL AS AFTER THAT CANCEL THAT COMPLAINT NUMBER AND NOW AGAIN PROVIDED ME NEW COMPLAINT NUMBER - [protected] -

PLEASE PROCESS TO CHANGE MY AC AND PROVIDE ME NEW AC BECAUSE I HAVE FACING ISSUE WHEN I HAD PURCHASED THIS VOLTAS AC.

CAN ANYBODY RESOLVE VOLTAS CUSTOMER ISSUE ?

CAN ANYBODY ADDRESS VOLTAS CUSTOMER ISSUE ?

This is to bring in your kind notice that, I had purchased 1 Voltas Split Inverter AC of 1.5 Ton April 2016 from Vijay Sales, New Delhi . Since I have purchased this Voltas Inverter AC, I have not getting Good response ever from this AC . Always any type of issue in that AC . I don't know what is reason of issues ( Mainly Cooling Issue ) ?

But one thing is dead sure which is response / service from Voltas Customer Care as well as Voltas Service Centre is DISGUSTING .

PRESENT ISSUE :- I am facing issue that my 1.5 Voltas Split Inverter AC's cooling is totally stopped and mentioned on AC display '' DF '' since July.2017 and I have lodged the so many complaints for cooling issue which was Fake rescheduled and then cancelled these complaints - [protected], [protected], [protected], [protected] . Right now again I am getting the new complaint number on dated 10th.Aug.2017 which is - [protected] . The interesting part is that I am calling to VoltasCustomer Care on daily basis since last 12-15 days then customer care executive transfer my call to his senior and Volta's Senior Person updated me since last 12-15days that your issue will be resolved within 24 hours but till date Voltas 24 Hours for my issue resolution never comes . All are updating Fake and doing his fraud duties with customer and With extreme humidity climate in Delhi, we have already spent >40 days without AC because we have choose this fraud company product and invested our money Rs.45000/- . We have chosen this company due to this is the company of TATA BRAND and due to name and fame of our country's honorable business man Mr. RATAN TATA but we don't know that the some employees will be doing fraud with me and Fake updated / committed with me .
Again I am requesting to resolve my issue on top priority basis immideately else I will be bound to escalate this issue in consumer forum, electronic media, social media and through mouth publicity that VOLTAS is a one of most fraud company who has chit to customer and VOLTAS products are WORST .

Thanks & Regards ...
Rajeev Kr. Mishra
Mo. No. - [protected]

Aug 18, 2017

Updated by shubh17 its been one week and i just got a message that we will connect to you shortly...is this how you solve consumer complaints???? disgusting !!!

Aug 21, 2017

Updated by shubh17 no its not resolved yet!!!

Aug 12, 2017

Updated by Rahulsingh267100 Dear Team,

Two days has already passed still no resolution from your side.

If you guys thinking I would let it go you are mistaken.

Still waiting for your positive response.

Thanks
Rahul singh
[protected]
[protected]

Aug 22, 2017

Updated by Rahulsingh267100 Dear Team,

No one called neither do anyone visited my house and it's embarrassing that you are marking mail that complaint has been resolved.

What more can we expect from you... Well done.

Worst service and support by your company.

Thanks
Rahul singh

Aug 12, 2017

Updated by Anuaich Issue has been resolved .

Aug 10, 2017

Updated by Dkp66 it has been 5 days since complaint registration on customer care number. a boy came after 3 days and after checking said he wouldn't be able to rectify the problem and told he will send somebody else and left. Since then i has been 2 more days and despite many attempts, they keep rejecting our request to send the service provider . It has been horrible and pathetic experience for me. I should have listened to my relatives and shouldn't have brought VOLTAS product.

my complaint number registered 5 days ago is [protected]. Pathetic service, will never recommend this brand. It seems there is no consumer centrality and work ethics.

Aug 12, 2017

Updated by Dkp66 Still No action taken. Disappointing service!! Big mistake...

Aug 13, 2017

Updated by Dkp66 Update on service request-
With respect to my complaint filed on dated 6 th August, a service person visited and checked the pressure valve of outdoor unit . After checking he told us that the installation was done carelessly and due to faulty pipe( expansion duct) connection or whatsoever reasons all the coolant gas leaked and emptied gradually. This also explains the fact that since the day of installation, cooling of AC was gradually diminishing.
Subsequently he also informed that the same person who installed will be responsible for the re filling of the gas and he left away.

Hoping that the service person will visit soon as it already has been 8 days since my complaint filed.

I hope this post will help other buyers making reasonable decision

Sep 01, 2017

Updated by Hitesh Amesar No...Mera issue abi tak solve nahi hua hai...mere daddy ka call registered hai aapke voltas me...mere daddy ko kuch bi pata nahi and tumare company ne mere daddy ko call kiya tha unone bola ha ban gaya hai...but abi tak mai aise hi ac use kar faha hu...because mujhe aadat padd gayi hai...aaj meri sister ka ac bi kharab hua hai...aaj complaint loged karunga...mai sure hu company usko bi old material hi replace karke degi...jaise uska bi fault aaye warranty khatam hone ke baadd...sister ka complaint number mai comment me post karunga...voltas ka third product hai mere ghar me teeno ke teeno warranty period me kharab hua...sabse bekkaar product hai voltas...pata nahi konse manhus gadi me le liya maine...i think stock hi kharab pada hua tha mere pass...pura stock kharab nikla...