Voltas Complaints & Reviews

Bought ac (Split type) in april 2018, but it stopped working since march this year, tried and approached the dealers, service centres etc. The error visible on screen was p4, after so many attempts, the service provider figured it out as "defect in motor". Since then they are issuing dates after dates to replace the same even after agreeing to pay the cost of expenses. Despite being a customer of such a leading cooling equipment brand, it is quite disappointing to experience such maintenance service. I understand the ongoing phase of lockdown, covid - 19 and pandemic but after waiting for this long, even i expect to utilise the asset during need of heat waves, humidity etc. I believe that we deserve better, responsible and more professional services from brand like yours. So, it's a humble request to you and the authority concerned to look into the same and not letting us to wait for the upcoming year to use the much needed voltas leading product.

I have the voltas 1.5 ton 3-star inverter split ac which has been malfunctioning for quite some time. It shows various error codes like h3, u5 etc. Authorized service providers have been unable to correct this problem. The ac is still in its service warranty period. It was purchased from reliance digital, rourkela.

Such kind of ineptitude is not expected from a well-established company like voltas. They are not responsive at all. If they are unable to repair the malfunctioning parts, they should promptly provide replacements.

I have attached a photograph for reference.

Please provide me extended warranty document i have purchase my 1.5 ton ac 3 star date 15/5/2020 installation is completed after 2 days so now i want to document y send my email [protected]@gmail.com

I had recently got my ac services from voltas post which my ac is not functioning properly. This is a clear cut case of negligency from the authorised service people from voltas.

7-6-2019. Purchasing date. Ist service incomplete.
[protected] request no. Message technician. Complete service message in phone
Technician in cheating...
Hum sey phone per code mang kar techincan ney complete ac sevice bol di

Hi, I have purchased Voltas window AC on 4th June2019. My second free service was due for which I tried contacting customer service and sent email as well however unable to connect with Voltas .Now today I called customer service and they told me that I have to pay for the service as 1 year has been passed on 4 June 2020..it's not my fault...during lockdown I tried to contact but it was Voltas who was not available.i should not be charged even single penny..it's not matter of 500 or 600 it's about the right of consumer

Dear sir
I have purchased a new ac but installation is not done after 72 hours. I called several times to your customer service center and your local technician but no proper response given by them. Your services are very poor. I will think twice before purchase a another voltas product

Dear sir,
My complaint put on[protected] but til now no resolution!! Your side yesterday given 24 hours timing but no resolution for your side after 24 hours!!

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Ac not working properly, after 5 minutes stop automatically. And also remote are not working,

My ac was found beyond repair due to manufacturing defect and placed under replacement demand by the service center mainpuri up against my complaint no [protected] dated 04 may 2020. Now more than 50 days are over my ac has not been replaced till today. A great difficulties are being experienced by me due to non receipt of my ac during acute summer. Please do needful urgently without any delay

Hi

I have purchased ac from voltas company via flipkart and technician visit my address and he didnt install ac proper and ac not cooling last 5 days and they said that they not liable to repair and said change ac.

I want to complain technician and company amd he gave me a old product

Name - paras singhai address - paras vastralya sadar bazar gohad 477116 dist-bhind madya pradesh calling no — [protected], name of the company — voltas, name of the shop — manish sales, jayendraganj, laskar, gwalior — 474009, invoice no — ms/20-21/2126, amount — 39, 500/-, date of purchase — 15/06/2020, grievance details — as per the consumer, he purchased an air conditioner from the manish sales, on dated 15/06/2020 by paying the amount of rs.39, 500/-. The air conditioner stopped working after 2 hours of installation. He complained to the company in this regard, but the company did not provide the satisfactory resolution. Expected — he wants that the company should fix or replace the air conditioner as soon as possible.

Name - paras singhai address - paras vastralya sadar bazar gohad 477116 dist-bhind madya pradesh calling no — [protected], name of the company — voltas, name of the shop — manish sales, jayendraganj, laskar, gwalior — 474009, invoice no — ms/20-21/2126, amount — 39, 500/-, date of purchase — 15/06/2020, grievance details — as per the consumer, he purchased an voltas air conditioner from the manish sales, on dated 15/06/2020 by paying the amount of rs.39, 500/-. The air conditioner stopped working after 2 hours of installation. He complained to the company in this regard, but the company did not provide the satisfactory resolution. Expected — he wants that the company should fix or replace the air conditioner!

I have purchased new inverter ac amounting rs.36000 from friends electronics, shop no.23 main market nangal pincode 140124, distt. Ropar state punjab, inv ca cost rs.32500/_
Stand rs.500/- electric installation rs.1000/- ac installation rs.1000/- stabilizer rs.1600/- v guard

I have asked the shop keeper for it problems and the service contract number but he refused to giving no. Saying he will make complainthimself later on block my number.
You are requested to help me for replace this faulty voltas ac by brought the problem to higher authority of voltas ac company.
Thanks
Sohan

The AC stopped working in May 2020 and the service technician said PCB cannot be repaired as the model has been discontinued. Company service center prompted me to exchange this and get new AC by paying Rs 26, 000. I have complained to regional manager and customer care multiple times but they have failed to respond. Warranty expired in May amid COVID-19 lockdown.

I request the company to make the parts available or replace my AC free of cost as it is only 5 years old and the product being discontinued is not my fault.
Either REPAIR my AC or REPLACE it.

Dear Voltas
I am really frustrated from your side, why you are not solving my problem. is this Free Ac from your side, for this i paid you Rs.29000. And i am daily facing it's Noise Problem and Cooling problem.
this is 5th time Complaint against your Product but still No Solution from your side.
Just you all are making me fool.
Believe me if this is not solved by you, i will call Consumer complaint Support from Govt of India.
All are making fool and they also burned my outer Part.
Here i request to you kindly help me
I am attaching some pic of this Ac, how it burned and How they Repaired this Ac. Kindly See it's Burn Image

#[protected] 31May2020
#[protected] 3june2020
#[protected] 28May2020
#[protected] 20June2020
#[protected] 22.06.2020

I have purchased voltas split ac "voltas a. C 185v jzj" white 1.5 ton on 16 may 2020. Before purchase, i asked dealer that i need horizontal swing specifically so does this model have that feature? And dealer confirmed with yes on telephonic conversation.

Now, when i received ac it does not have horizontal swing feature. When i asked to the dealer, dealer told me to register complain in voltas. I followed and registered complain and waited for few days, then technician visited and informed that this model never had and have horizontal swing feature.

Now, voltas service centre tells me to contact dealer and dealer tells me to contact voltas for this.
And as a consumer i am in between and not getting any solution with horizontal swing feature and feeling that i am cheated.
Please help me.

Hello,

Our ac is not getting cooling. As its started fine and after 2-3 mints is automatically come under room temperature. The ac is under warranty, please align technician for servicing.

Service request number [protected]
I had registered a complaint of my air conditioner in mid of may they had provide me the service request number which has mention above. After that a technican came and told me that for repair the ac need some parts i was agree with him and agree to pay for parts then he told me that he will place the request for parts, parts will come in 7 to 8 days then he will start the air conditioner. After this he had charged me 400 rs. As visiting charge i had paid. After a long waiting period i didnt get any update from voltas then i again filed complaint in voltas they provide again request no that is [protected]. Now again a technician came and told me again the same procrdure and charge me again 400 rs. And also told me that you have complaint before but visiting charge is must. I paid again then he told me that you a. C. Will be repair in 3 to 4 days but after a long waiting period no updated from voltas. I had many time called on that numbers which had provided by voltas in which those numbers are given below
1. Area manager manoj chauhan..[protected]
2. Swift aircare...[protected]
3. Customer care...[protected]
I had called many times on these numbers but nobody picked the phone.
Kindly help me i had already paid 400+400 =800 service charge.

I have 1ton split ac sac 123 eze
I purchase it 9 may 2019
But at this it’s not working

Pl it’s urgent

I also compliant u on 18-6-20