Voltas Complaints & Reviews

We need to raise a complaint on the service guy (Technician)
Bala krishna,

We recently took an voltas ac we had a very bad service and he didn't fit the ac properly water got leaked we called the service person he was very rude towards us, so please take action

Ac is not working properly, and showing the error code eh, 03

My ac cooling decrease so I complain for it . But the service of company is just ridiculous around 20 days are over but no statement. Such a bad services
POOR SERVICE

I have purchase new voltas ac 1.5 March 2019 this year cooling problem not proper working

I have bought AC with 5 year warranty but after many time of service request, request completion is not done by service provider
Request no details are given below
[protected]
[protected]
[protected]
[protected]
[protected]

I have purchased voltas inverter ac on may 31 2020. It worked fine till 11 july 2020 and suddenly it started showing an error pc 01. I believe there was a voltage fluctuation and thereby that error took place. We logged a complaint with voltas customer care, we had a technician coming in to check after more that 24 hours. He had checked and suggested us to contact the line man as we were apparently receiving high voltage. Line man checked and informed that we are receiving the voltage what every house is receiving and not high voltage. I had to lodge complaint again with voltas for technician visit. This time he had told that pc board in th external unit is burnt and need to be replaced due to high voltage. Was it not his responsibility to check and inform properly in his first visit? We had the same technician coming in two times. All this process any way took a week now they say the pc board has to be ordered and received from mumbai and it will take more than 10 days. So we have no ac working for almost 15 days in jut 2 months of purchase. Is it not your responsibility to give speedy response to your customers? I am highly disappointed with the customer service of your company. I want a quick solution from my problem. I would never recommend any of my known people to buy voltas ac.

I have purchase a split ac inverter type 1.5 ton in mat 2020 but water is coming out from outdoor unit while ac is installed by the voltas company person.

My window ac service not done by your agent. Please call me. My no [protected]

Hi team,

This is to keep you posted that I have purchased Voltas five Star inverter split AC for my home. I have called up the Voltas technician through the WhatsApp number of your service care, they have installed the AC and has taken unnecessary charges. They have also not shared the invoice with me. I have called them multiple times, However they are just giving a false assurance that I will get the bill online and has...

Greetings for the day!!!
We purchased a voltas sac183iz13 on 5th july, 2019 from rajouri, j & k (Invoice attached). Within few days of purchase in august 2019 ac stopped working and a complaint was registered but due to restrictions of article 370 revocation technician came in september and informed that the compressor is having some fault and need to be sent to jammu for repair and we took the compressor to jammu on our own expenses. Service people at jammu repaired the compressor and we again took it from jammu and shipped back to rajouri on our own expenses. After reaching rajouri technician came and said that there is no gas and filled the gas into it. After a few days winter season started and ac was no longer used. On 20th may, 2020 with the start of summer season we started ac but it didn't work and again a complaint was registered on 21st may, 2020 again technician came on 8 june, 2020 and again filled gas. After filling gas ac worked for only one day and stopped working. Again a complaint was registered on 19th june with complaint number [protected] but till now no one from the service center responded. Now when we are calling the service center they are repeatedly saying that our senior will contact you but no one called back, when we tried to contact the senior he doesn't receive a call.Â
The above facts are self explanatory that what amount of harassment and inconvenience we are going through but there is no support form voltas service. Company didn't even ship the compressor to jammu and back to rajouri. The ac is having some kind of manufacturing defect due to which it does not work even for a few days of purchase. I request the service head to kindly replace the defective ac and provide a new one as your technicians are unable to repair it even at jammu service center.Â
If the company does not replace this defective ac i would be forced to move to consumer court for replacement of ac and compensation for the harassment and denial of service etc.
Looking forward to resolution of the issue.
N again on 8th of july 2020 a. C stops wrking n cooling. But no employ of voltas company picking my phone. Iam v. Much harresed by the company plz help me

Regards
Sandeep singh
[protected]
[protected]
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I purchased voltas ac in 2016.
1st it's external aluminium fins start leaking. No response from voltas then i repaired it from outside.
Now its compressor is not working.
But still they are not responding.
Compressor is under 5 year warranty.
I don't have bill.

On 26-jun-2020, i have purchased a voltas split ac 1.5 from rajputana rifles, delhi cantt, delhi - 110010 (Jain radio).
When the installation team came to install my ac the opened the box and found damaged cabin of indoor unit. I called to dealer to replace it and he send someone from service center (A. M. Services) to lodge the complaint.
That guy said my unit need to replace and it will be done in 4 days max 6 days. He raised a complaint and gave me a silp of it. But today its 9th day and that unit not replaced yet.
I called service center they said we didn't receive yet and can't say when the unit will come.
Someone please help me as summer is on peak and i am not able to use the product which i already paid for.
This type of service is damaging the name of voltas.

Hi team,

I am getting p3 error code on 2 of my ac that I bought together a month back. I want you guys to fix this as soon as possible or replace the entire ac set because problem within a week is completely unacceptable. I turned off but again p3 error reported in display after 1 hr.
Please resolve this problem as soon as possible

I purchased 2 acs of 1.5 tonn voltas from tata cliq.
I purchased indian ac from india website as for local for vocal.
I ordered on 15th june 2020 but received 2018 models.
Both the acs are not working from day one., both of them are showing f4 error.
Technicians have visited 7 times but they are unable to find solutions.
I spent around 80 k from my hard earned money.
Voltas and tata cliq together are making customers fool
Earlier i am having panasonic ac, it has never given trouble in past 7 years
I want my money back

Hi i bought 2 ton inverter split voltas ac but gradually it stopped cooling within 15 days please help i tried calling customer care multiple time but everytime call gets disconnected.I thought being an indian brand voltas is good but it is the sheer case of metal harrasment from the product.please help my contact [protected]

Dear sir,
I rakesh jaiswal son of late ramnarayan jaiswal resident of house no 1031 b block avas vikas colony unnao up mob no [protected]. I purchased a voltas split ac 183 v adw from mahamaya mega mart 650 moti nagar near raibareli railway crossing unnao up mob no [protected],[protected] gst no 09abmfm8960e1zr on dated 29 may 2020 sr. No. Eu 183vadw (R32), 4552528a19fc06169, 4512555d9eb04110. A. C its not working properly from the first day of installation. I have made many complaints to voltas service center and mahamaya electronics also. The complaint no.[protected], [protected], [protected], [protected] as followed. More then 5 voltas service engineers came but they cannot solve the problem and each engineer told a different problem. So sir please help me on above problem as soon as possible because after few days the weather conditions are going to normal and no need for a, c.

With regards
Rakesh jaiswal
Mob - [protected]

Dear sir my free service has to attend on April due to covid I received message from service department that they are unable to attend service due covid.and again send message that your zone is in red zone so we will attend later but today I call service centre then they told me that I have to pay 500/- sir it is our fault it's your duty to attend if your person not come so it's our fault sir all fan co and other ac co visit and they are completed his pending work without charge do needful

Hello,

I am facing issue with voltas product (1.5 ton window ac) since last 6 years. Product was purchased in 2011 and stopped working in 2014. I called customer service and technician visited he told me compressor is not working and he will replace the same within 2 working days.

I waited for two days but there was no response then i contacted them again and again for a month but there was no response from them nor from customer care

Later my father passed away i would also like to share he was heart patient and brain stroke patient warm weather was not suitable for him same has been conveyed to your customer centre and workshop and there was no response. Such a inhuman behaviour if they told me it will take months to replace compressor i would have purchased new ac. Wrong information given by workshop guys was very upsetting.

I was getting calls from voltas team to change the faulty compressor after few months but i refused to do so and asked them to change the complete unit.

I have all the records of the complaint which can be shared with you if required.

Complaint raised in 2014.

4 complaint raised from 2014 to 2016.

Hello,

Previous complaint numbers for reference.

1) 4 june 2014 - [protected]
2) 2 aug 2016 - [protected]

Two more complaint raised in between that can be investigate and ask voltas to share the complaint numbers

Resolution

1) full air conditioner amount refund
2) 5 lac compensation for mental harrassment that i am facing since 2014

Email has been sent previously for resolution to below people

Ceo
Md
Customer service head and many more people (They are unable to resolve the issue)

Request you to kindly look into this matter.

Thanks and regards,
Parminder singh

We bought voltas 1.5 ton inverter ac in last year august 2019. Not even completed 1 year too much noise is coming from indoor unit. Very worst product. It's better to buy daikin or other good brands.

Please send anyone for second sevice of ac

Requested by kanchan katiyar