Voltas Complaints & Reviews

We have purchased one ac on 08/06/2019. But due to some unavoidable circumstances we could not call them for installation.
Now we called the deeler for installation but he denied that we cannot offer free installation.
We decided to get it installed by outer agency when we opened the ac, one part something like wall mount of ac was missing.
We called the deelar and he directly denied by saying that i can not do anything since long time is passed its your responsibilty now..
In all this drama entire summer is passed
Now we need to install ac asap.
Plz help us how can we get the missing part.
This was the first time we purchased ac of voltas..
So much disappointed by deelar's unempethatic attitude..
Plz help us we need to install ac today or tommorrow.
Else we will have to purchase a new one..
Which will result in economic lose to us..

I have two no. S split acs. Both are in guarantee period. Both remote are not working.

I bought a slp it ac on 27 may 2020 and installed on 30 may 2020. After one hour it became faulty. Technician visited 4 times. The new ac need to be part change i can not bear this please provide me replacement of my product don't feel me like i have bought a wrong brand. Please make in one week i have already passed a week without working of my so called new ac.

Voltas company do not provide customer service

It's been two good two months to my brand new ac. First thing technician didn't do proper installation. Right within 2 hrs we realised ac gas has been leaked! When we complained neither the company is taking action or franchise!!

Voltas company,

Try to hire niceer people who knows how to behave with customer. I paid 60k at a time, not a small amount. Don't play with customer. I am tried of following up with ur employees. None of your employees responded. With no other option i am left.
I am gonna put consumer court against you and dealer!

Supply of power not working in cooler.

Dear Sir/Ma'am,

I Sachin Kumar Mishra, Registered Mobile No.:- [protected], purchased a AC of 1.5 ton from Amazon.com 7 days ago and now my remote is not working.

So I made a complain in Voltas Customer Care and my Service Request No. is [protected].

Yesterday when I made a query regarding the same, one of your employee in the call said that your request has been registered so kindly contact today for further details.

So I made a call today at 5:10 PM on mobile number [protected] and one of your employee named Debu (i don't know whether he said his correct name) was talking very rudely and in an inappropriate manner with me.

I know its a Lockdown Situation going on but there's still a way of saying that.
Its my humble request to please look into the matter else I have to take further action.
I live in Rishra, Hooghly, West Bengal, Pin- 712248
i have attached my AC Bill for authentication.

Thanking You
Sachin Mishra
Email Id- [protected]@gmail.com
[protected]/ [protected]

I am being charged now for the servicing of my ac which would have happened for free since my ac was in warranty till 10th of april, 2020. But due to lockdown the service could noy happen earlier and now they want to charge ahefty sum for the same.

Provide a new ac motor. My ac is in warranty

Dear Sir,

I have purchased window AC from Khanna Radio Co Lahurabir Varanasi UP on 28 May 2020. Engineer has visited on 31 May 2020 for installation after 4 days from date of purchased, after installation he started AC and his fan has brokened after that engineer has confirmed that I have informed to Company he is sending fan and will be installed by evening, AC is open and kept in my room from that day. Concern shop is giving every time given falls commitment that my engineer went to your home for installation but he never come at my home. This type of service is very bad and it's my first and last experience on Voltas product.
I have send several mail on your company I'd and also send what's up but we have not received any response from your company.
Request you Pls look into the matter and change my AC on Priority otherwise I will bound to take shelter of consumer forum.

Attaching: AC photo and product details

I am unable to register for the 5 year comprehensive warranty for my ac. Even after messaging wta to the respective number. I get a message saying we will call but did not receive any call instead got a message saying unable to contact you for two consecutive times.
I requested a call back from their website the person was also unable to help me

After buying a voltas window 1.5 ton ac on 22 may 2020 and got delivered on 27 may 2020, and installation and demo were done by the voltas team on 30 may 2020 with request number [protected], but still, we are waiting for warranty registration of the product. Now i'm getting msg saying that my sr has been cancelled due to job done by third party. This is happening every day without being contacted by anyone. Highly disappointing to see this behavior on part of voltas.

Service

Dear sir/madam,

It is regarding the improper installation of outdoor unit of my ac by the authorised technicians of voltas, and bad behaviour afterwards when asked to do right fittings. They have just increased the length of copper pipe fittings to loot us a huge sum of money and also fitted the outdoor unit at a place where it is most vulnerable to storms, cyclones etc. Which is very common in monsoon and summers.
When i told them to do the right fittings they refused.
My details are: invoice no. - fac6eu[protected], order id - od[protected]Bought through flipkart), bill to - kajal kishore, adress - ward no - 30, naya bazar, lakhisarai, bihar - 811311.
Please find the copy of attached images below.

Warm regards

I bought voltas AC 1.5 ton and now the MC continue to trip every time the compressor start running

Dear team,

I have voltas water cooler but it is not working. I have also complaint regarding that in voltas costomer care but my cooler issue is still not resolve.

Pls resolve my issue as soon as possible.

My product complaint id given below:-
Dear customer, request no [protected] appointment scheduled for[protected].

Many time gas filling but not cooling properly

Sir i bought a 1.5 ton ac 183v ezhe r32 on 29 may 2020. I called many time to customer care for how to activate ac but no respond.36 no. Is blinking when ac is on. And not cooling.ac remote is new there are no sever button.

Sir my new ac voltas not colling and not start out door or mine ye complaint 3, 4 bar kar chuka hu lekin koi respons nahi diy ja raha hai,

Respected sir my name is Raju joshi nd my mobile num is [protected].My complaint is regarding that i purchasrevoltas ac last year nd the the ac did nt complete a year before that it choked gas two time one is september nd 2nd is may. I lodged a complaint 22may 2020.they told me that due to lockdown we have limited staff so it could be possible that time limit would be increase of service. So i told him dont worry. But sir today is 12 day after compalint no one technician vist to repair refill the gas. 5 day ago two person visted nd just checked for 5 minutes that it has gas choking problem so they told technician would be come tomorrow. But still we did nt get positive response do something

I was registered complaint for my ac service 31 may but voltas customer care not any response
I face the summer problem but voltas service is not good behaviour but voltas is doing is not good. I am not any suggestion related purchase for voltas products

Thanks
[protected], [protected]