Voltas Complaints & Reviews

मैं मार्च, 2022 में वोल्टास स्प्लिट ए सी 1.2 टन खरीदा।इस्टालेशन कंपनी टेक्नीशियन द्वारा किया गया।जून, 2022 में गैस खतम हो गया।तत्पश्चात गैस भरा गया।
पुनः मई, 2023 में गैस खतम हो गया।कुछ कार्यवश मैं बाहर चला गया।घर आने पर दिनांक 13.06.2023 को शिकायत दर्ज करवाया।रोज टाल फ्री नंबर पर कॉल किया।जवाब मिलता रहा सर मैं हाई लाइट कर दिया हूं।टेक्नीशियन आपसे पांच मिनट में बात करेगा।
आज दिनांक 06.07.2023 तक मेरे समस्या का समाधान कंपनी द्वारा नही किया गया।मेरे बार बार यह कहे जाने के बाद भी की यहां 49डिग्री टेंपरेचर है और मैं दिल का मरीज हूं कृपया मुझ पर दया करें।परंतु कोई सुनने वाला नही है।वोल्टास का ए सी खरीदना मतलब पैसे खर्च करके अपने लिय बिमारी खरीदना।मेरा अनुभव यही कहता है।
R N Sharma
Berai, Sarai-844125
Hajipur, Vaishali Bihar.

My voltas inverter ac is getting restarted automatically after showing PC-04 error and day by day cooling is getting less. I have been facing this problem for more than 1 Month.
I have lodged complaint with voltas customer care on 31.05.2023 (Req No: [protected]). On 02.06.2023 one service guy visited and informed me that some parts need to be replaced and left.
As problem was not resolved, on 22.06.2023, I escalated the service...

I have purchased that cooler on 13 May and in under 20 days the water motor of cooler is damaged. I complained about that and the problem was not solved. I am not happy from the service of voltas because the water motor is damaged from last one month. It' s the problem in new cooler and also not solved in a month. Please, don't do that if you can't repair please say no.

I bought an AC 2month earlier. In just 2 month it started a problem of water leakage (indoor unit). I registered a complaint regarding same. With request no. [protected]. Technician visited but just after leaving (within 5min) it again started with same problem I reponed the case but after that no technician visited the directly closed the case without resolving the problem. Now i am not able to reopen the case . Tried writing mail to voltas but still not got any call from them regarding this. Its more than 7 days now. Having bad experience with voltas service.

Gas was refilled by the company agent and he told that after service warranty is of 6 months and when I raised a call because AC is not cooling. Now the agent came Atif he said we again have to pay 500 as service charge.

Totally fraud your company is doing.

Dear Voltas Team,

I am writing to bring to your attention a persistent issue I have been facing with the 1.5-ton AC unit I purchased from Voltas in May 2023. Despite registering multiple complaints, I have not received a satisfactory resolution to my problem. Voltas service executives are not receiving calls.
I am not able to understand how poor quality product volta's is manufacturing, that it has got a problem from the time of purchase. Such a poor quality of voltas a/c.
The major issue I am experiencing involves cooling system not working from the AC unit. After many request no one agree to resolve the issue,
Please advise should we have to change the A/C with other providers.
Snap-shot attached regarding the same follow-up. Please provide a solution as soon as possible.
Registered Number -Ph - [protected]

Dear Voltas Team,

I am writing to bring to your attention a persistent issue I have been facing with the 1.5-ton AC unit I purchased from Voltas in May 2023. Despite registering multiple complaints, I have not received a satisfactory resolution to my problem. Voltas service executives are not receiving calls.
I am not able to understand how poor-quality product volta's manufacturing is, that it has got a problem from...

I bought One no. 1.4T Voltas split A/C through online Amazon in the month of May 2023 for my parents who are senior citizens. The A/C has failed within 2 weeks and after lodging the complaint till date the A/C has not been repaired. The service team from local authorized dealer to Regional (AP/Telangana) has been contacted and there is no solution / action from their side. The way they behave is so irritating that instead of problem solving...

I have made a request to short out my voltas Ac cooling problems on 23 May, 2023 with request number [protected] (another [protected]) .
The Voltas Company did not short out this problem but they closed my request three times. I called many times to the service provider center "Raj Engineering Corporation Gorakhpur" but they are not giving any proper response and showing very unprofessional behavior. My AC has a five-year comprehensive...

My AC is not Cooling

Dear Voltas Customer Support,

I am writing to bring to your attention a persistent issue I have been facing with the 1.5-ton AC unit I purchased from Voltas in March 2022. Despite registering multiple complaints, I have not received a satisfactory resolution to my problem.

The issue I am experiencing involves water being dispensed from the AC unit. Every engineer who has visited my premises thus far has concluded that the installation was not done properly. Unfortunately, despite their acknowledgment of the installation error, no one has taken the necessary steps to rectify the situation.

The continuous water discharge from the AC unit has not only resulted in inconvenience but has also caused damage to the wall where the unit is installed. The water leakage has caused the wall to deteriorate and vanish gradually. This situation is highly distressing and requires immediate attention to prevent further damage.

I kindly request your urgent intervention in this matter. I would appreciate it if you could arrange for a competent technician to visit my location and reinstall the AC unit correctly to resolve the water discharge issue. Additionally, it would be helpful if appropriate measures can be taken to address the damage caused to my wall.

Please treat this matter with utmost urgency, as it has been a significant inconvenience for me, and the prolonged neglect is exacerbating the situation. I have been a loyal customer of Voltas and have always appreciated the quality of your products. Therefore, I trust that you will take swift action to rectify this issue and restore my faith in your brand.

Thank you for your attention to this matter. I eagerly await your prompt response and a resolution to my concern.

Yours sincerely,
Ayush Saraswat

Water leakage from front vents

I was purchase 2 ton spilit voltas ac dated[protected] invoice number DJK-C-SI6696 from vijay sales janak puri new delhi.but ac gas leakege problem with in 3 months then i was register the complaint & engineers are come but they totaly misguide me & not done job proprly, i was complaint to voltas 4 to 5 time & engineers are come but they are misguide again & again & not done job proprly.they are totaly misguide.im not satisfied voltas service.today is going to be one year or my ac warranty b going to expire.very worst product & services.im totaly disapointed.

Product AC was bought on 01/06/2023, Model - 183V VECTRA PRISM, SL NO. 4553370A23AE 29723

Dealer.. PT PATWARY TRADERS, GANESHGURI, GUWAHATI

On trying to install by Company personal, it was found a wire was missing & remote broken.

On contacting dealer, they exchanged the remote but unfortunately it stopped working after 1 day.

I had tried to contact customer care but till date problem not resolved.

Very indifferent attitude.

Marami Konwar

[protected]

It's very awkward to know after calling Voltas that there is a technician charge of ₹ 500 + 18 % GST for knowing why my Air Conditioner is not working properly in Night time. I bought a New Air Conditioner just 1 year ago.

I purchaes voltas window ac in april 2023, in may 16, its started showing error E6 amd not cooling, technician visit was on 30th may and they said outdoor pcb will be replaced and it will come in a week, its been a month now and i have called service center and voltas customer care multiple times, they are just saying part is not delivered and not taking issue seriously, my hard earned 35 k is wasted amd not used ac even for a month after buying, its peak summer and have to sleep without ac, what is the use of ac when summer is over, they should understand it and solve the issue asap, otherwise just take your ac and return my mone, i will go for some other company, big no to voltas, never recomment to anyone, even i will persuade people not to go for voltas, totally making fool of people, service no [protected]

I am writing this letter again since my AC cooling problem is not resolved yet.
I have made a request to short out my voltas Ac cooling problems due to Gas refueling on 23 May with request number [protected] . Engineer did not short out this problem but they closed my request three times. I called many times to the service provider centre "Raj Engineering corporation Gorakhpur" but they are not giving any proper response and showing very unprofessional behavior. My AC has a five year comprehensive warranty. I request you please do the needful soon.

I have a TATA Voltas refrigerator which is not working...

Sir,
I have purchased a voltas 1.5 ton AC before some days ago.

Their is manufactured defect in my AC at day one. I complaint 3-4 times in customer care but the problem is not detected by your technician. Finally today he caught the problem and said to me that this is only manufacturing defect or installation defect. Their is no defect at my side.
Technician also misleading me by information, their is problem in voltage, pipe, gas leakage. But after seeing and resolving all these issues their is no solution of my AC cooling issue. Now after this scenario he said their is problem in compressor.
But i said many times this is manufactured defect or installation defect because today the technician checked the pipe and gas condition, he found that their is problem in pipe and gas connection which is done by installation time. I checked many time to multimeter but their is no problem of voltage .
The problem in my AC cooling is called as product defect. So this is moral responsibility of voltas company to change my AC without disturbing me again and again with false information.
I am also say to voltas company that part changing is possible in used one product but in new product their is only criteria of replacement of that product so I doesn't want to repair it again and again which already done 3-4 times by voltas technician. Because many time opening of AC also reduce the life of AC so i don't want that risk because problem is at starting days.
I hope you understand my problem totally and hope you resolve my problem by replacing AC.

Hi, i have made a request to shortout my voltas Ac cooling problems on 23 May with request number [protected]. Engineer did not short out this problem but they closed my request three times. I called many time to service provider centre "Raj Engineering corporation Gorakhpur but they are not giving any proper response and showing very unprofessional behavior. My AC has five year compresive varranty. I request you please do the needful.