Voltas Complaints & Reviews

Hi,

I am writing this to raise concern regarding experience I recently had with voltas customer support. I raised a complaint that my AC is not cooling properly after the technician has done complimentary AC service ( product is already under warranty).

Technician visited my place yesterday but he didn't checked outdoor unit properly as he did not have a device to check pressure/ if there was a gas leakage....

I bought a Voltas AC in june 2022, after that I used it for 4 months till october and it is such a problem on my head. every week I use to face some or the other problem with the AC. Now when I have started using since 2 days as summers are here and I have called for service once already. Service guys do not tell about anything that what is the issue and then they move some wires every time and it works for that day and again starts malfunctioning...

Bought an ac on 26th march...
On 11 april it shows error F2...
Then talked with customer care...
Registered a complaint...get call from voltas...as per the talk.. they had to send the technician today...
But now they denied...then again called the customer care ..they said the complain is not fully registered...what is going on i can't understand.
Request no-[protected]
Local service provider is saying...

With reference to Complaint no [protected] raised at Voltas service center on Replacement of AC due to continue water leakage from newly purchased AC i.e., on dated 10.Feb.2023.

I have called multiple times to Customer Care and Service Centre but there is no use and no resolution.

There is no proper response from customer care team and waited for resolution from last 10 days. Almost 4 times service person has...

I purchased the above AC from Sadana Electric Store, Lucknow on 5th February 2021. Eversince I am having issues with the product. The outdoor unit remained with the service centre for a considerable length of time, before it could be reinstalled. Subsequently I opted for an AMC till Feb2026.
On the 31st of March we asked for a service vide request ID [protected]. The assigned technician pointed out that on this occasion there is an...

I am purchasing on 26.3.2022 and will be used on 4 month now indoor unit leaking the water. Customer service i not respond...

There is water leakage in my SPlit AC. I raised a compaint with customer care. They said they will sent the technician in 48 hour. Today is 6th day. Technician has not arrived yet. I called customer care multiple times. Every time I call them they say that they will send the person today. I am frustrated with this. If I don't get a technician sooneer, I will raise complaint with consumer forum.

Complaint Request No is [protected]br...

Dear Sir,
Voltas being a Tata Enterprise is highly regarded but unfortunately the people working at lower levels does not understand the importance of a brand and its reputation.
I am Dishaant Badlani, an entrepreneur from Varanasi. I own a Limited company which is engaged into manufacturing and exports of Clay bricks. I also own a resort by the name of Om Vilas Benares (www.omvilas.com) where i have used 3 nos. package units...

I bought Voltas 1.5Ton AC (model EU 183 CY)in March 2016. The AC did not work when switched on on 12March2023 and displayed E6 error code. I immediately registered a service call (service requests are [protected] ) with Voltas customer support. The technician came from SmartCool Service center and took the fan motor and PCB on 13March. The service partner closed the service request without fixing the problem. I connected with the technician...

I bought Voltas 1.5Ton AC (model EU 183 CY)in March 2016. The AC did not work when switched on on 12March2023 and displayed E6 error code. I immediately registered a service call (service requests are [protected] ) with Voltas customer support. The technician came and took the fan motor and PCB on 13March. But the service partner closed the service request without fixing the problem. I connected with the technician and he asked me to talk...

Hi Voltas !
My name is Mohanraj and i am from Pondicherry, and recently i had a issue with my Voltas ac and i called customer care, they the technicien will contact shortly, 14th i got a call saying that the technicien will come and check but no one came, after two days a technicien came and checked he said that there is gas leakage he asked me do you have a bill copy i said i have and he said some will come and take the ac to the...

Cooling complaint/this type complaint repeat more times voltas ac service center not resolveing this problem

My money totally waste/waste of product/very bad service...

This is to bring to your kind notice that i had purchased voltas 1.5-ton 3 star split inverter ac - white on 10th march 2023 with order id: OD[protected] for a consideration of rs.34490 paid via sbi card. The product got delivered on 10th march2023.

The said goods are suffering from the following defects:-

There is cbu code mismatch on odu and idu hence the voltas/flipkart technician informed me that the...

Dear sir,

This is to bring to your kind notice that i had purchased voltas 1.5-ton 3 star split inverter ac - white on 10th march 2023 with order id: OD[protected] for a consideration of rs.34490 paid via sbi credit card. The product got delivered on 10th march 2023.

The said goods are suffering from the following defects:-

There is cbu code mismatch on odu and idu hence the voltas/flipkart...

I had requested for servicing my split AC on 6th Mar’23. The service was carried out and I was told that the PCB needs to be replaced. Till date I have been following up with the service provider and your helpdesk/escalation team.
Does is take 15 plus days to replace a faulty component. Mine is a 5-star rating AC and in the last 3 years, the gas has been refilled 4 times. Your service team is non-professional and couple of persons...

I purchased Voltas AC on 12th March 2023. It was installed on 18th March.
I found some malfunctioning in one of the ACs. Hence I launched complaint on 20th of March to Voltas Service Center.
Today, I received call from Technician and when I told him address, he said that the area in address is not coming under him.
I purchased AC from Vijay Sales. I am sure they must have conveyed the details to Voltas. However, Voltas...

I purchased voltas d freeze in 2021. Now after two years it stops working. And when we call to the service center, they said that your fridge has body leakage and it is now useless, even they didn't properly check the fridge. So is it right that your voltas fridge has only a lifespan of two years. I buy it for 32000rs and now it is at 0rs is it right.
Please resolve it immediately, or replace the fridge if possible....

After too many complain, technician visited two times trying for many hours and finally took PCB for repair or replacement.After that they told me your a.c is out of warranty and pcb board is not available .
They promisd to replace my ac and they also charged me around 10 thousand rupees also .
After too many calls and visiting voltas ac service centre they finally gave me ac after 7 months . and it was complete a mental harrasment...

Voltas 1.5t split ac Outdoor Unit PCB got failed as per Service Engineer inspection,
Service Request#[protected], call closed without my concern
New request#[protected] [Open]

Warranty denied by local service centre, as they didnt find any data related to free company service of My AC.
As per my knowledge non of the Voltas personal has visited or called me for free or paid service since its installation....

My Split AC starts leaking from the area where it shows the temperature.
Please I kindly request you to check it and make sure it not happen again because this happened again and again....